<p>We are looking for an experienced Technical Project/ Product Manager I to join our team in Seattle, Washington. In this role, you will focus on enhancing customer engagement with Prime Video and the Amazon ecosystem by driving innovative lifecycle programs. You will collaborate across teams to deliver impactful marketing strategies, technical solutions, and customer relationship initiatives. This is a long-term contract position offering the opportunity to shape customer experiences and contribute to global entertainment solutions.</p><p><br></p><p>Responsibilities:</p><p>• Oversee software development projects by coordinating efforts between marketing, product, and technical teams to ensure seamless delivery.</p><p>• Lead cross-functional collaboration to establish project teams, allocate resources, and develop schedules to meet milestones and deadlines.</p><p>• Identify and mitigate risks, address bottlenecks, and manage escalations to maintain project progress and alignment with business priorities.</p><p>• Balance technical constraints with business objectives to make informed trade-offs and optimize project outcomes.</p><p>• Develop and implement customer lifecycle programs that enhance engagement through relevant offers and content.</p><p>• Monitor and report on project performance, ensuring alignment with strategic goals and customer satisfaction.</p><p>• Facilitate communication between stakeholders to ensure clarity of objectives and deliverables.</p><p>• Drive innovation in CRM technologies and marketing channels to improve customer retention and activation.</p><p>• Advocate for data-driven decision-making to enhance program effectiveness.</p><p>• Support the development and scaling of software solutions to meet evolving business needs.</p>

• Proven experience in program management, particularly within software development and customer lifecycle initiatives.<br>• Strong leadership and stakeholder management skills to drive collaboration and achieve project goals.<br>• Expertise in CRM systems and marketing technologies to optimize customer engagement strategies.<br>• Ability to assess risks, anticipate challenges, and implement solutions effectively.<br>• Solid understanding of marketing channels and strategies to enhance customer retention and activation.<br>• Excellent communication and organizational skills to manage complex projects and diverse teams.<br>• Proficiency in analyzing data to inform decisions and improve program outcomes.<br>• Familiarity with software engineering processes and tools to support technical development.

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