Operations Manager / Administrator
<p>A fast-paced service organization is seeking an experienced <strong>Operations/Manager Administrator</strong> to support daily office and field operations. The ideal candidate brings <strong>2+ years of experience</strong> in customer service, operations, travel support, dispatch, HR, or a related field, along with strong problem-solving skills and schedule flexibility.</p>
<p><strong>Key Qualifications</strong></p><ul><li>2+ years’ experience in a fast-paced customer service or operations environment</li><li>Strong communication, organizational, and multi-tasking abilities</li><li>Proficiency in Microsoft Office; ability to type 50+ WPM</li><li>Tech-savvy with ability to troubleshoot mobile devices (iPad/Android) and software systems</li><li>Solid knowledge of the Bay Area</li><li>Experience in transportation, travel, or insurance industries is a plus</li></ul><p><strong>Responsibilities</strong></p><ul><li>Manage day-to-day operations and ensure efficient workflow across departments</li><li>Work closely with accounting, dispatch, and reservations teams</li><li>Hire, train, and support new office staff and Chauffeurs</li><li>Manage Chauffeur performance, provide ongoing training, and ensure adherence to company procedures</li><li>Prepare weekly/monthly cost analyses, revenue reports, payables, and ad-hoc operational reports</li><li>Support and maintain office technology platforms, mobile devices, and proprietary software</li><li>Assist with email marketing efforts and support new business opportunities</li><li>Maintain company website and social media platforms</li><li>Monitor vendor accounts for accurate billing and service levels</li><li>Research and resolve escalated customer service issues</li><li>Uphold strict client confidentiality</li></ul><p><br></p>
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<p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p>
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- San Mateo, CA
- remote
- Temporary
-
35.00 - 45.00 USD / Hourly
- <p>A fast-paced service organization is seeking an experienced <strong>Operations/Manager Administrator</strong> to support daily office and field operations. The ideal candidate brings <strong>2+ years of experience</strong> in customer service, operations, travel support, dispatch, HR, or a related field, along with strong problem-solving skills and schedule flexibility.</p>
- 2025-12-02T19:21:07Z