We are looking for a dedicated Case Manager / Administrative Assistant to join our team in South San Francisco, California. In this long-term contract position, you will play a crucial role in supporting clients through intake coordination, case management, and administrative tasks. This position is ideal for a bilingual, detail oriented individual with strong organizational skills and a passion for assisting underserved populations. Responsibilities: • Facilitate client intake processes, conduct thorough assessments, and create tailored case plans to address individual needs. • Provide guidance and support to clients in achieving their goals, resolving urgent issues such as housing, health, and transportation, and delivering crisis intervention when required. • Monitor client progress, advocate on their behalf, and assist with administrative tasks like completing forms, translating documents, and drafting letters. • Maintain well-organized client records in both paper and digital formats, ensuring accurate data entry into relevant databases. • Assist with front desk operations, compile statistical reports, and analyze case plan effectiveness to improve outcomes. • Address client concerns promptly, provide support to staff and volunteers, and suggest enhancements to case management procedures. • Represent the organization with integrity and uphold agency values while participating in case debriefing sessions as needed. • Adapt to flexible work schedules, including evenings, weekends, and holidays, while adhering to incident reporting protocols. • Attend relevant training sessions and meetings to stay informed and enhance detail oriented development. • Perform additional duties as assigned to support the mission of the organization.

• Bachelor’s degree in Social Work, Psychology, or a related field; a Master’s degree in Social Work is preferred.• Minimum of 2 years of experience in case management or similar roles, including both practical and administrative responsibilities.• Familiarity with community services and resources for economically disadvantaged or homeless populations.• Experience working with underserved groups facing co-occurring challenges such as mental health issues, substance abuse, or homelessness.• Proficiency in Microsoft Office applications and ability to learn systems like Clarity Database and telecommunication tools like Zoom.• Strong analytical abilities, effective communication skills (oral and written), and expertise in crisis and conflict management.• Bilingual proficiency in English and Spanish • Flexibility to work evenings, weekends, and holidays, along with reliable transportation and a clean driving record.

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South San Francisco, CA
onsite
Temporary
27.00 - 28.00 USD / Hourly
We are looking for a dedicated Case Manager / Administrative Assistant to join our team in South San Francisco, California. In this long-term contract position, you will play a crucial role in supporting clients through intake coordination, case management, and administrative tasks. This position is ideal for a bilingual, detail oriented individual with strong organizational skills and a passion for assisting underserved populations. Responsibilities: • Facilitate client intake processes, conduct thorough assessments, and create tailored case plans to address individual needs. • Provide guidance and support to clients in achieving their goals, resolving urgent issues such as housing, health, and transportation, and delivering crisis intervention when required. • Monitor client progress, advocate on their behalf, and assist with administrative tasks like completing forms, translating documents, and drafting letters. • Maintain well-organized client records in both paper and digital formats, ensuring accurate data entry into relevant databases. • Assist with front desk operations, compile statistical reports, and analyze case plan effectiveness to improve outcomes. • Address client concerns promptly, provide support to staff and volunteers, and suggest enhancements to case management procedures. • Represent the organization with integrity and uphold agency values while participating in case debriefing sessions as needed. • Adapt to flexible work schedules, including evenings, weekends, and holidays, while adhering to incident reporting protocols. • Attend relevant training sessions and meetings to stay informed and enhance detail oriented development. • Perform additional duties as assigned to support the mission of the organization.
2025-12-03T05:08:34Z

Case Manager / Administrative Assistant Job in South San Francisco | Robert Half