<p>Our client, a well-established company in San Diego, CA is seeking a personable and detail-oriented Client Services Representative to join their team. This position plays a critical role in delivering outstanding customer service and supporting business operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for clients, addressing inquiries via phone, email, and in person.</li><li>Maintain accurate client records and documentation, ensuring confidentiality and compliance.</li><li>Coordinate client appointments, meetings, and follow-up communications.</li><li>Resolve client issues or concerns promptly and professionally, escalating complex matters as needed.</li><li>Support account management and assist with onboarding new clients.</li><li>Collaborate with internal teams to provide seamless service and resolve any process gaps.</li></ul>
<p>A mission-driven organization supporting operations at Camp Pendleton is seeking a dependable <strong>Client Services Administrator</strong> to manage communication, coordination, and administrative support for internal and external stakeholders. This role is ideal for someone who enjoys structure, accountability, and being the central point of contact that keeps operations moving forward.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as a primary contact for client and internal service requests</li><li>Track requests, documentation, and follow-ups in internal systems</li><li>Coordinate scheduling, meetings, and workflow updates</li><li>Prepare correspondence, reports, and summaries</li><li>Maintain accurate records in compliance with organizational standards</li><li>Support leadership and operations teams with administrative tasks</li><li>Ensure timely communication and resolution of client inquiries</li></ul>
<p><strong>Job Description:</strong></p><p> Robert Half is partnering with a reputable tax firm to identify a professional and customer-focused Receptionist to provide front office support during the busy tax season. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with clients, and can help ensure smooth day-to-day office operations during peak periods.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet clients and visitors in a professional and welcoming manner</li><li>Answer and route incoming phone calls promptly and accurately</li><li>Schedule, confirm, and manage client appointments for tax preparers</li><li>Assist with client intake, including collecting documentation and verifying required forms</li><li>Maintain front desk organization and ensure a clean, professional office environment</li><li>Support administrative tasks such as data entry, scanning, copying, and filing</li><li>Coordinate mail, document drop-offs, and pickups</li><li>Communicate effectively with tax staff regarding client arrivals and scheduling updates</li><li>Maintain confidentiality of sensitive client and financial information at all times</li></ul><p><br></p>
<p><strong>Job Description:</strong></p><p> Robert Half is partnering with a reputable tax firm to identify a professional and customer-focused Receptionist to provide front office support during the busy tax season. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with clients, and can help ensure smooth day-to-day office operations during peak periods.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet clients and visitors in a professional and welcoming manner</li><li>Answer and route incoming phone calls promptly and accurately</li><li>Schedule, confirm, and manage client appointments for tax preparers</li><li>Assist with client intake, including collecting documentation and verifying required forms</li><li>Maintain front desk organization and ensure a clean, professional office environment</li><li>Support administrative tasks such as data entry, scanning, copying, and filing</li><li>Coordinate mail, document drop-offs, and pickups</li><li>Communicate effectively with tax staff regarding client arrivals and scheduling updates</li><li>Maintain confidentiality of sensitive client and financial information at all times</li></ul>
<p><strong>What Makes This Role Unique</strong></p><p>This role blends administrative coordination, customer support, and internal operations. As a <strong>Client Operations Support Specialist</strong>, you’ll sit at the intersection of service delivery and internal execution—ensuring clients receive accurate information while internal teams stay aligned and informed.</p><p><br></p><p><strong>Core Functions</strong></p><ul><li>Serve as a point of contact for client inquiries and service requests</li><li>Track requests, follow-ups, and resolutions across internal systems</li><li>Coordinate between departments to ensure timely responses</li><li>Prepare reports, summaries, and documentation for leadership</li><li>Assist with onboarding new clients and maintaining account records</li><li>Identify process inefficiencies and suggest workflow improvements</li></ul>
<p>We are proud to represent a fast-growing, client-focused mortgage brokerage in Irvine that is redefining the home financing experience.</p><p>As a Inside Sales Representative on a contract to hire basis, you’ll be the voice of our brand connecting with motivated homebuyers, building trust, and driving success. This is an exciting opportunity to join a collaborative team where your contributions directly impact growth and client satisfaction.</p><p>What You’ll Do</p><ul><li>Engage & Convert: Respond to inbound leads and follow up with warm prospects via phone, email, and CRM to build lasting relationships.</li><li>Drive Results: Schedule appointments for loan officers, assist with pre-qualification, and help clients take the next step toward homeownership.</li><li>Collaborate & Grow: Partner with referral sources and internal teams to maximize opportunities and deliver exceptional service.</li></ul><p>What We’re Looking For</p><ul><li>Sales Savvy: Strong communication and relationship-building skills with a passion for helping people.</li><li>Goal-Oriented: Motivated by targets and thrives in a fast-paced environment.</li><li>Tech-Comfortable: Experience with CRM systems and digital communication tools.</li><li>Mortgage Knowledge: No Mortgage Knowledge necessary! We will train up on all our services</li></ul><p>Why Join Us?</p><ul><li>Growth Potential: Contract-to-hire with clear pathways for advancement to loan officer (we will sponsor loan officer certifications).</li><li>Commission Opportunity: Once hired on permanently, you’ll earn competitive commissions on closed deals your success pays off!</li><li>Supportive Culture: Work with a team that values integrity, collaboration, and innovation.</li><li>Impactful Work: Help clients achieve one of life’s biggest milestones homeownership.</li><li>Competitive Compensation: Base pay plus performance incentives once hired on.</li></ul><p><br></p>
<p>This is not a traditional receptionist role. Our client is seeking a polished, bilingual <strong>Senior Front Office & Client Experience Coordinator</strong> to serve as the face, voice, and first impression of a busy, high-expectation environment. You’ll act as a gatekeeper, problem-solver, and relationship builder—supporting leadership, staff, and a diverse client base with professionalism and confidence.</p><p><br></p><p><strong>What You’ll Be Responsible For</strong></p><ul><li>Manage a high-volume, multi-line phone system with exceptional call control</li><li>Greet clients, vendors, and visitors with a warm yet professional presence</li><li>Serve as a bilingual liaison for Spanish-speaking clients, ensuring clarity and trust</li><li>Coordinate scheduling, calendars, meeting rooms, and visitor flow</li><li>Handle sensitive information with discretion and confidentiality</li><li>Resolve client concerns in real time and escalate when appropriate</li><li>Support administrative leadership with correspondence, reporting, and special projects</li><li>Maintain front office organization, supplies, and procedural consistency</li></ul>
<p>Our client, a respected nonprofit organization, is seeking a Bilingual (Spanish/English) Customer Service Representative to join their mission-driven call center. This is an ideal role for a compassionate communicator who thrives in a fast-paced environment and is dedicated to helping others.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and empathetically to inbound phone, email, and online inquiries in both Spanish and English.</li><li>Provide accurate information about nonprofit programs, services, and resources, ensuring clarity for diverse audiences.</li><li>Assist clients, donors, and volunteers by addressing questions, resolving concerns, and escalating issues when necessary.</li><li>Document all interactions thoroughly in the organization’s database, maintaining confidentiality and accuracy.</li><li>Support outreach efforts, fundraising campaigns, and client service events through top-notch customer service.</li><li>Uphold the nonprofit’s core values of integrity, inclusivity, and respect in every interaction.</li></ul><p><br></p>
We are proud to represent a fast-growing, client-focused mortgage brokerage in Irvine that is redefining the home financing experience. As a Customer Service Representative on a contract to permanent basis, you’ll be the voice of our brand connecting with motivated homebuyers, building trust, and driving success. This is an exciting opportunity to join a collaborative team where your contributions directly impact growth and client satisfaction. What You’ll Do Engage & Convert: Respond to inbound leads and follow up with warm prospects via phone, email, and CRM to build lasting relationships. Drive Results: Schedule appointments for loan officers, assist with pre-qualification, and help clients take the next step toward homeownership. Collaborate & Grow: Partner with referral sources and internal teams to maximize opportunities and deliver exceptional service. What We’re Looking For Sales Savvy: Strong communication and relationship-building skills with a passion for helping people. Goal-Oriented: Motivated by targets and thrives in a fast-paced environment. Tech-Comfortable: Experience with CRM systems and digital communication tools. Mortgage Knowledge: No Mortgage Knowledge necessary! We will train up on all our services Why Join Us? Growth Potential: Contract-to-permanent with clear pathways for advancement to loan officer (we will sponsor loan officer certifications). Commission Opportunity: Once hired on permanently, you’ll earn competitive commissions on closed deals your success pays off! Supportive Culture: Work with a team that values integrity, collaboration, and innovation. Impactful Work: Help clients achieve one of life’s biggest milestones homeownership. Competitive Compensation: Base pay plus performance incentives once hired on.
<p>This is a classic, dependable front desk role ideal for someone who enjoys structure, routine, and being the go-to support person for daily office operations. The <strong>Receptionist / Administrative Support Associate</strong> plays a vital role in keeping the office running smoothly while delivering friendly, professional service to everyone who walks through the door.</p><p><br></p><p><strong>Key Duties</strong></p><ul><li>Answer and route incoming calls accurately and courteously</li><li>Welcome visitors and assist with basic inquiries</li><li>Manage incoming and outgoing mail and deliveries</li><li>Perform data entry, filing, and document preparation</li><li>Assist with scheduling and calendar coordination</li><li>Maintain cleanliness and organization of common areas</li><li>Support administrative staff with overflow tasks</li></ul>
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality.<br><br>Responsibilities:<br>• Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences.<br>• Provide timely feedback and coaching to improve team performance in sales and service.<br>• Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions.<br>• Partner with leadership to identify key training areas and implement improvement strategies.<br>• Analyze performance metrics and trends, delivering actionable insights to management.<br>• Cultivate a positive team environment that encourages growth and motivation.<br>• Ensure adherence to organizational standards and customer service best practices.<br>• Stay updated on industry trends and apply them to enhance training processes.<br>• Collaborate with cross-functional teams to optimize customer service operations.
<p>Our client, an innovative leader in the biotech sector, is seeking an organized and driven Account Specialist to join their team. This position plays a vital role in managing client accounts, supporting business operations, and ensuring exceptional service delivery in a cutting-edge environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for assigned client accounts, addressing inquiries and resolving issues promptly.</li><li>Maintain accurate records in CRM and related systems, processing orders, billing, and account changes.</li><li>Coordinate with internal teams (sales, finance, R& D) to ensure seamless account management and satisfaction.</li><li>Track order fulfillment and delivery timelines, providing clients with updates as needed.</li><li>Prepare and analyze account reports, identifying areas for upselling, cross-selling, and process improvement.</li><li>Support new client onboarding and training.</li><li>Assist sales and finance teams with contract renewals and billing inquiries.</li></ul><p><br></p>
<p>Our team is seeking a dedicated Customer Service Representative to build lasting relationships with clients and provide top-tier support. You will be the face of our company and play a critical role in delivering outstanding customer experiences.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, and live chat</li><li>Provide accurate information about services, policies, and procedures</li><li>Resolve customer issues, complaints, and requests courteously and efficiently</li><li>Document all customer interactions and maintain up-to-date records</li><li>Collaborate with internal teams to ensure customer satisfaction</li><li>Identify opportunities to improve processes and enhance customer experience</li><li>Uphold company standards of service and confidentiality</li></ul><p><br></p>
<p>At Robert Half, we specialize in connecting skilled professionals with dynamic organizations to foster growth and success. Our client is seeking a dedicated Bilingual Customer Service Agent to join their team, supporting customers in multiple languages and delivering exceptional service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in both English and Spanish</li><li>Provide accurate information about company products, services, and policies</li><li>Resolve customer concerns efficiently while maintaining a positive attitude</li><li>Document customer interactions and update internal records</li><li>Work closely with internal teams to follow up on customer requests</li><li>Identify opportunities to enhance the customer experience</li><li>Uphold company standards of professionalism, confidentiality, and quality</li></ul><p><br></p>
<p>Our client in the property management industry is seeking an experienced Account Specialist to join their finance team. This is an excellent opportunity for a detail-oriented professional who thrives in a fast-paced, collaborative environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage day-to-day property accounting operations, including processing accounts payable and receivable transactions</li><li>Reconcile bank statements, general ledgers, and property accounts</li><li>Assist in the preparation of financial statements and monthly reports for multiple properties</li><li>Collaborate with property managers and cross-functional teams to resolve discrepancies and support budgeting activities</li><li>Ensure compliance with company policies and regulatory requirements</li><li>Participate in process improvements to enhance accounting accuracy and efficiency</li></ul><p><br></p>
<p>Our client, a respected nonprofit organization, is seeking a Customer Service Representative to support their mission in a fast-paced call center environment. This role is ideal for a compassionate and professional candidate who enjoys making a positive difference in the community.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond attentively to phone, email, and online inquiries from clients, volunteers, and donors.</li><li>Provide accurate information about programs, services, and organizational initiatives.</li><li>Triage calls when appropriate and ensure concerns are addressed or routed to the appropriate team member.</li><li>Maintain detailed records of interactions in the organization’s database in accordance with privacy standards.</li><li>Support fundraising campaigns, event registrations, and outreach projects through exemplary customer service.</li><li>Collaborate with team members and management to resolve complex issues and ensure a positive experience for all stakeholders.</li><li>Uphold the nonprofit’s values of empathy, integrity, and inclusivity in every interaction.</li></ul><p><br></p>
<p><strong>Customer Service Representative (Full-Time contract to hire)</strong></p><p>We are seeking an experienced Customer Service Representative responsible for providing professional, timely, consistent, and efficient support to clients, customers, and internal stakeholders. This role supports mission‑driven work that helps create safer environments for individuals who work around specialized equipment and technology.</p><p><strong>Job Responsibilities & Core Functions</strong></p><ul><li>Manage customer issues from start to finish by coordinating with internal departments and ensuring complete resolution.</li><li>Respond promptly and accurately to all incoming phone and email inquiries, including questions related to billing, credits, and account changes.</li><li>Enter and update customer information, orders, adjustments, and cancellations in internal databases.</li><li>Navigate multiple internal systems throughout the day to deliver high‑quality customer service.</li><li>Provide timely feedback to management regarding customer concerns or service failures.</li><li>Participate in special projects as assigned.</li><li>Mandatory overtime may be required based on business needs.</li></ul>
We are looking for a detail-oriented and reliable Receptionist to join our team on a contract basis in San Diego, California. This position involves supporting a small office environment, ensuring smooth front desk operations, and providing excellent service to both internal staff and external visitors. The ideal candidate will bring extensive experience and a detail-oriented demeanor, aligning well with the needs of the workplace and clientele.<br><br>Responsibilities:<br>• Greet visitors and staff in a detail-oriented and welcoming manner, ensuring a positive first impression.<br>• Manage a multi-line phone system, including answering and directing inbound calls promptly and accurately.<br>• Perform administrative tasks such as scheduling, organizing documents, and assisting with office operations.<br>• Maintain the reception area to ensure it is clean, organized, and presentable.<br>• Handle inquiries and provide information to callers and visitors as needed.<br>• Work collaboratively with the small team to support daily operations.<br>• Utilize platforms such as Salesforce for tracking and administrative purposes.<br>• Ensure adherence to business casual dress code, maintaining a detail-oriented appearance.<br>• Assist with other general office duties as required during the contract period.
We are looking for a dedicated Customer Experience Specialist to join our team in San Diego, California. As part of a mission-driven non-profit organization, you will play a key role in providing compassionate support and connecting individuals with vital services. This is a Contract position with the potential for long-term employment, offering the opportunity to make a meaningful impact in the community.<br><br>Responsibilities:<br>• Address incoming inquiries and provide accurate information, referrals, or assistance tailored to client needs.<br>• Record all client interactions promptly and accurately using web-based systems.<br>• Stay informed about available services and resources to ensure effective client support.<br>• Collaborate with internal teams to deliver solutions that meet client expectations.<br>• Maintain a high level of professionalism and empathy in all customer service communications.<br>• Utilize various software tools, including CRM systems and chat platforms, to enhance service delivery.<br>• Assist clients with billing and benefit-related questions, ensuring clarity and resolution.<br>• Handle inbound calls efficiently while managing multiple priorities.<br>• Support clients using Epic Software and other relevant programs to streamline processes.<br>• Uphold organizational values and contribute to a positive team environment.
We are looking for dependable and motivated individuals to join our team as Customer Service Representatives in Irvine, California. In this role, you will provide exceptional support to customers, ensuring their needs are met with professionalism and efficiency. This is a Contract to permanent position offering an excellent opportunity to showcase your customer service expertise and grow within the organization.<br><br>Responsibilities:<br>• Handle incoming customer inquiries with professionalism and a focus on delivering accurate and timely solutions.<br>• Provide support through various communication channels, including phone and email, ensuring customer satisfaction.<br>• Resolve issues proactively by identifying customer needs and offering appropriate solutions.<br>• Maintain detailed and accurate records of customer interactions in the system.<br>• Collaborate with team members to ensure consistent service quality and meet department goals.<br>• Stay informed about company policies and procedures to effectively assist customers.<br>• Follow established protocols to escalate complex issues to higher-level support when necessary.<br>• Contribute to improving processes and workflows to enhance the customer experience.<br>• Demonstrate a commitment to reliability and punctuality in daily operations.<br>• Adapt to changes in procedures and systems while maintaining high-quality service.
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Costa Mesa, California. In this Contract to permanent position, you will play a key role in assisting customers with their inquiries, ensuring a seamless experience, and helping them navigate through new processes. This role offers flexibility and the opportunity to work remotely, but candidates local to the area are preferred.<br><br>Responsibilities:<br>• Handle 30-60 inbound customer calls daily, providing prompt and attentive assistance.<br>• Guide customers through navigation challenges on the company's updated website.<br>• Assist users with login credentials and account access issues.<br>• Address inquiries related to system updates and migration processes.<br>• Utilize Office Suite to document and manage customer interactions efficiently.<br>• Collaborate with team members to resolve complex customer issues.<br>• Maintain accurate records of customer communication using a CRM system.<br>• Offer excellent service while managing customer expectations and resolving complaints.<br>• Suggest improvements based on customer feedback to enhance service delivery.
<p>We are looking for an experienced Customer Service Representative to join our team in Costa Mesa, California. As a Contract to permanent role, this position is ideal for professionals eager to contribute to a growing organization while advancing their career.</p><p><br></p><p>Responsibilities:</p><p>• Conduct high-volume recruiting efforts for caretakers, including screening calls and verifying licenses.</p><p>• Manage 20-30 calls daily using platforms such as LinkedIn and Indeed to source candidates with relevant experience.</p><p>• Perform detailed candidate assessments to ensure compliance with required certifications and credentials.</p><p>• Address the challenges of high turnover rates by maintaining a consistent pipeline of candidates.</p><p>• Utilize GoHighLevel and Microsoft Office Suite to manage recruitment processes and documentation.</p><p>• Maintain professionalism and adhere to business-smart dress code during onsite days.</p><p>• Collaborate with team partners to align recruiting efforts with organizational goals.</p><p>• Provide exceptional service in addressing inquiries and resolving recruitment-related issues.</p><p>• Ensure accuracy and efficiency in order entry and documentation processes.</p><p>• Support inbound and outbound call operations to enhance recruitment outreach</p>
We are looking for a detail-oriented and friendly Front Desk Coordinator to join our team in San Diego, California. In this long-term contract position, you will play a key role in ensuring smooth operations at the front desk, providing excellent customer service, and managing phone communications effectively. This is an outstanding opportunity for individuals with strong organizational skills and a passion for creating positive first impressions.<br><br>Responsibilities:<br>• Greet visitors warmly and assist them with inquiries or direct them to the appropriate personnel.<br>• Manage a multi-line phone system, including answering inbound calls and transferring them efficiently.<br>• Provide concierge-level services to ensure visitors and staff experience seamless support.<br>• Oversee the scheduling and coordination of front desk activities to maintain order and a high standard of service.<br>• Handle administrative tasks such as maintaining records, organizing documents, and ensuring the front desk area remains tidy.<br>• Respond promptly to emails and phone messages, ensuring timely communication with clients and team members.<br>• Monitor incoming deliveries and coordinate their distribution within the office.<br>• Support other departments with front desk-related tasks as needed to enhance overall organizational efficiency.
<p>The Client Service Specialist supports HOA Property Management clients by delivering high-quality banking and payment-related service. This role is critical to client satisfaction and retention, providing front-line support for account inquiries, transactions, research, and basic technical assistance within a fast-paced, deadline-driven environment.</p><p>Key Responsibilities</p><ul><li>Provide front-line client support via inbound phone calls</li><li>Assist HOA Property Management clients with payment and depository research, statements, and account inquiries</li><li>Process monetary transactions and account maintenance accurately and timely</li><li>Provide website navigation assistance and low-level technical support for proprietary HOA platforms</li><li>Resolve client disputes using sound judgment and knowledge of banking policies</li><li>Meet established service level agreements (SLAs) and manage time-sensitive requests, including fraud intake</li><li>Maintain strong knowledge of banking products, services, and internal procedures</li><li>Communicate clearly and professionally with clients and internal teams</li><li>Follow all applicable policies, procedures, and regulatory requirements</li></ul><p><br></p>
<p>A well-established construction company in Escondido is seeking a proactive <strong>Collections Specialist</strong> to manage receivables for commercial and residential projects. This role plays a critical part in maintaining healthy cash flow while preserving positive relationships with clients, vendors, and project managers. The ideal candidate is confident, organized, and comfortable navigating lien waivers, progress billings, and contract-driven payment terms.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage a portfolio of active and past-due accounts</li><li>Follow up on unpaid invoices through phone calls, emails, and formal notices</li><li>Coordinate with project managers regarding billing status, change orders, and payment delays</li><li>Track lien releases, preliminary notices, and payment applications</li><li>Resolve billing discrepancies and short pays</li><li>Maintain detailed collection notes and documentation</li><li>Prepare aging reports and communicate risks to leadership</li><li>Support month-end close by reconciling AR balances</li><li>Maintain compliance with contractual and legal requirements</li></ul>
