54 results for Client Services Administrator in Camp Pendleton North, CA

Customer Service Representative

Oceanside, CA
onsite
Temporary
23.00 - 25.00 USD / Hourly
Robert Half is working with a fast-growing logistics company in San Diego that is seeking a Customer Service Representative to support their operations and client communication. Logistics organizations depend heavily on strong customer service teams to ensure that shipments, orders, and client requests are handled efficiently and professionally. Our client is looking for a professional who enjoys helping customers, solving problems, and maintaining clear communication throughout the service process. Individuals who succeed in this role tend to be detail oriented, patient, and capable of managing multiple customer requests while maintaining a positive and professional attitude. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and online systems</li><li>Provide updates on orders, shipments, and service requests</li><li>Coordinate with internal departments to resolve customer concerns</li><li>Maintain accurate records of customer interactions and transactions</li><li>Assist with order entry and service documentation</li><li>Support general administrative tasks within the customer service department</li></ul>
2026-03-13T18:44:19Z

Customer Service Representative

San Marcos, CA
onsite
Temporary
21.00 - 25.00 USD / Hourly
In healthcare, communication is not just about efficiency — it’s about clarity, empathy, and trust. A respected healthcare organization is hiring a Customer Service Representative to support patient coordination and administrative communication. This role is ideal for someone who can balance professionalism, empathy, and accuracy while working in a structured, fast-paced environment. Key Responsibilities<ul><li>Handle patient inquiries, scheduling, and appointment coordination</li><li>Maintain accurate patient records and documentation</li><li>Verify information and support administrative workflows</li><li>Communicate clearly with patients, providers, and internal teams</li><li>Ensure compliance with confidentiality and healthcare regulations</li><li>Provide a calm, solution-focused experience for patients</li></ul>
2026-03-27T18:53:44Z

Customer Service Representative

Irvine, CA
onsite
Contract / Temporary to Hire
20.00 - 23.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this Contract to permanent position, you will play a key role in ensuring customer satisfaction by managing both inbound and outbound communications efficiently. If you have a passion for helping others and thrive in a dynamic environment, we encourage you to apply. Responsibilities:• Handle approximately 10 inbound calls daily, providing prompt and detail-oriented assistance.• Conduct 30 to 80 outbound calls per day once fully trained, ensuring follow-up and resolution for customer inquiries.• Send follow-up links and guide customers through next steps effectively.• Maintain accurate and timely order entry using Salesforce and other systems.• Deliver exceptional customer service, addressing client needs and concerns with a positive attitude.• Collaborate with team members to ensure seamless communication and workflow.• Adhere to company policies and procedures while handling sensitive customer information.• Utilize call center tools to optimize customer interactions and improve efficiency.• Continuously seek opportunities to enhance customer experience and satisfaction.
2026-03-26T23:44:07Z

Patient Services Representative

San Diego, CA
remote
Temporary
22.00 - 24.00 USD / Hourly
About the Role: Our client, a leading healthcare organization, is seeking a Patient Services Representative to provide exceptional support to patients while ensuring smooth operations of the clinic. This role is ideal for someone with strong administrative skills, excellent communication abilities, and a passion for patient care.Key Responsibilities:<ul><li>Greet and check in patients, ensuring a positive and welcoming experience.</li><li>Schedule and manage patient appointments, follow-ups, and reminders.</li><li>Answer phones, respond to patient inquiries, and provide information regarding services.</li><li>Maintain accurate patient records in electronic health systems (EHR/EMR).</li><li>Coordinate with clinical and administrative staff to ensure timely patient flow.</li><li>Assist with insurance verification, billing questions, and payment processing as needed.</li><li>Support patient referrals and follow-up care coordination.</li><li>Handle sensitive patient information with confidentiality and professionalism.</li></ul>
2026-03-17T22:58:40Z

Service Coordinator

San Diego, CA
remote
Temporary
23.00 - 27.00 USD / Hourly
About the Company: Our client is a growing construction company known for delivering high-quality projects on time and within budget. They value teamwork, communication, and a commitment to excellence. The Service Coordinator will play a key role in ensuring smooth project execution and exceptional client service.Position Overview: The Service Coordinator will act as the central point of contact between clients, project teams, and subcontractors, ensuring timely and efficient service delivery. This role requires strong organizational skills, excellent communication, and the ability to manage multiple priorities in a fast-paced construction environment.Key Responsibilities:<ul><li>Coordinate service requests, work orders, and project schedules between clients, field teams, and subcontractors.</li><li>Serve as the primary contact for client inquiries, providing timely updates and solutions.</li><li>Monitor project progress, ensuring deadlines and quality standards are met.</li><li>Prepare and maintain service documentation, reports, and records.</li><li>Collaborate with project managers and field staff to anticipate needs and resolve issues proactively.</li><li>Assist with ordering materials, tracking inventory, and managing vendor relationships.</li><li>Support administrative tasks, including invoicing, data entry, and reporting as needed.</li><li>Promote a culture of safety, compliance, and professionalism across all service interactions.</li></ul>
2026-03-13T19:04:02Z

HR Administrator

San Diego, CA
remote
Temporary
23.00 - 25.00 USD / Hourly
ob OverviewWe are seeking a highly organized and detail-oriented HR Administrator to support our client’s HR team within a fast-paced hospitality environment. This role is ideal for someone who enjoys behind-the-scenes coordination, thrives on organization, and takes pride in delivering a high level of administrative and customer service support.The HR Administrator will play a critical role in maintaining HR operations, supporting recruiting efforts, and ensuring accurate employee data and documentation. This position requires a high level of professionalism, discretion, and the ability to manage multiple priorities efficiently. Key Responsibilities<ul><li>Provide administrative support to the HR team, including document management, reporting, and process coordination</li><li>Maintain and update employee records in HRIS, ensuring accuracy and compliance</li><li>Assist with recruiting coordination, including scheduling interviews, managing candidate communications, and supporting job postings</li><li>Support onboarding processes, including new hire paperwork, background checks, and orientation logistics</li><li>Prepare HR-related documents such as offer letters, employment verifications, and internal communications</li><li>Track and manage employee data related to attendance, timekeeping, and personnel changes</li><li>Assist with benefits administration, enrollment tracking, and employee inquiries</li><li>Support payroll processing by ensuring accurate and timely submission of employee information</li><li>Respond to employee requests and provide general HR support with a strong customer service focus</li><li>Ensure compliance with company policies, procedures, and applicable labor laws </li></ul>
2026-03-26T23:33:43Z

Operations Specialist

Carlsbad, CA
onsite
Contract / Temporary to Hire
30.00 - 40.00 USD / Hourly
We are looking for a meticulous and efficient Operations Specialist to join a dynamic financial advisory team in Carlsbad, California. In this Contract to permanent position, you will play a pivotal role in ensuring the smooth preparation and organization of financial planning documents, client information, and advisor support materials. Your contribution will directly support client meetings and administrative processes, making you an integral part of the team's success. Responsibilities: • Prepare comprehensive financial planning documents and advisor packets well in advance of scheduled client meetings. • Analyze advisor meeting notes to determine required materials, including statements, forms, and client-related information. • Organize and maintain documentation pertaining to investment strategies, annuities, and asset transfers. • Update and manage activities, tasks, and workflows using CRM systems, such as Redtail. • Assist clients with policy modifications, account updates, and follow-through on administrative tasks. • Compile planning materials into high-quality, client-ready packages for advisor review and presentation. • Ensure the confidentiality, accuracy, and quality of all financial documents and processes. • Work independently to meet deadlines, resolve issues proactively, and present viable solutions to challenges. • Collaborate effectively with team members to ensure seamless communication and workflow.
2026-03-27T00:38:43Z

Customer Service Representative

Oceanside, CA
onsite
Temporary
22.00 - 26.00 USD / Hourly
Not all customer service roles are created equal. Some are transactional. Others are relationship-driven, problem-solving, and central to how a company builds trust with its customers.Our client, a growing consumer-focused brand, is seeking a Customer Service Representative who understands that every interaction is an opportunity to strengthen the customer experience. This role goes beyond answering questions — it’s about owning conversations, resolving challenges thoughtfully, and representing the brand with professionalism and clarity. Key Responsibilities<ul><li>Manage inbound customer inquiries via phone, email, and chat</li><li>Resolve issues related to orders, products, and account support</li><li>Maintain detailed CRM records and customer interaction history</li><li>Collaborate cross-functionally with operations and logistics teams</li><li>Identify trends in customer feedback and escalate when needed</li><li>Deliver a high-quality, solution-oriented customer experience</li></ul>
2026-03-27T19:04:02Z

Administrative Assistant

Yorba Linda, CA
onsite
Contract / Temporary to Hire
27.55 - 31.90 USD / Hourly
We are looking for a detail-oriented Administrative Assistant to join our team in Yorba Linda, California. In this Contract to permanent position, you will play a key role in supporting the Install team by coordinating tasks, managing reports, and ensuring smooth communication with customers. This role requires strong technical skills, excellent customer service abilities, and a proactive approach to handling administrative responsibilities. Responsibilities: • Provide administrative support to the Install team, including project coordinators. • Generate and manage reports using Excel to track project progress and team performance. • Communicate effectively with customers regarding purchase orders, invoices, and project updates. • Address customer inquiries and provide timely updates on project statuses. • Collaborate with team members to ensure accurate and timely entry of invoices and purchase orders. • Monitor and update records related to ongoing projects and customer transactions. • Ensure all administrative tasks are completed efficiently to support project deadlines. • Utilize knowledge of the construction industry to assist with relevant documentation and processes. • Maintain organized records and ensure compliance with company procedures.
2026-03-18T18:38:44Z

Administrative Assistant – Real Estate / Property Management

Solana Beach, CA
remote
Temporary
24.00 - 28.00 USD / Hourly
A well-established real estate and property management firm in Solana Beach is hiring an Administrative Assistant to support daily operations, tenant relations, and leasing coordination. This role is ideal for someone who enjoys a client-facing environment, has strong organizational skills, and can manage multiple administrative processes simultaneously. The Administrative Assistant will serve as a key support function for property managers, ensuring that leasing documentation, tenant communication, and administrative workflows are handled accurately and efficiently. This position requires a detail-oriented professional who can maintain organized systems while providing a high level of customer service. Key Responsibilities<ul><li>Assist with lease administration, contract documentation, and tenant files</li><li>Coordinate property showings, appointments, and scheduling logistics</li><li>Manage tenant communication, inquiries, and service requests</li><li>Maintain organized property records, databases, and compliance documentation</li><li>Support accounts receivable processes, including rent tracking and reporting</li><li>Prepare reports, spreadsheets, and operational summaries</li><li>Assist with marketing materials, listings, and administrative coordination</li><li>Provide general office support and ensure smooth daily operations</li></ul>
2026-03-23T16:34:06Z

Administrative Assistant- Receptionist

Los Angeles, CA
remote
Contract / Temporary to Hire
22.00 - 27.00 USD / Hourly
Administrative Assistant / Receptionist is seeking a highly presentable and detail-oriented Administrative Assistant / Receptionist to support daily front office operations while assisting the HR and Accounting departments. This is a key, client-facing role ideal for someone who thrives in a structured, corporate setting and enjoys balancing administrative responsibilities with receptionist duties. Key ResponsibilitiesFront Desk / Reception Duties:<ul><li>Greet and assist visitors, clients, and vendors in a professional manner </li><li>Answer and route incoming calls using a multi-line phone system </li><li>Maintain a clean, organized, and welcoming lobby and front office area </li><li>Monitor front door access and ensure office security protocols are followed </li></ul>Administrative & Office Support:<ul><li>Perform daily filing, scanning, and document management </li><li>Maintain organized records for multiple departments </li><li>Assist with general office tasks, including data entry and supply coordination </li><li>Support internal team members with administrative needs as required </li></ul>HR Support (Reporting to HR Generalist):<ul><li>Review and organize HRIS files for accuracy and compliance </li><li>Scan and upload employee documentation into HR systems </li><li>Follow up with employees regarding internal policy acknowledgments and signatures </li><li>Assist with onboarding documentation and general HR administrative tasks </li></ul>Accounting & Operations Support:<ul><li>Provide administrative assistance to the Accounting and Operations teams </li><li>Help maintain accurate documentation and support department workflows </li></ul>
2026-03-23T23:13:41Z

Customer Service Representative

San Diego, CA
remote
Temporary
20.00 - 21.00 USD / Hourly
About the Role Robert Half is partnering with a mission-driven nonprofit organization seeking a compassionate and detail-oriented Customer Service Representative. This role is ideal for someone who is passionate about making a difference in the community while delivering exceptional service and support.You’ll serve as a key point of contact for clients, providing information, resolving inquiries, and ensuring a positive experience for individuals seeking assistance.Key Responsibilities<ul><li>Provide high-quality customer service via phone, email, and in person</li><li>Respond to client inquiries and provide accurate information about programs and services</li><li>Assist with intake processes, documentation, and data entry</li><li>Maintain and update client records in internal systems</li><li>Route inquiries to appropriate departments as needed</li><li>Support scheduling and coordination of services</li><li>Handle sensitive information with professionalism and confidentiality</li></ul>
2026-03-18T23:18:45Z

Customer Service Representative

San Diego, CA
onsite
Temporary
19.50 - 21.00 USD / Hourly
Our team is currently seeking a Customer Service Representative to support a reputable non-profit client in San Diego, CA. This role is based in a call center environment, where you will have the opportunity to make a meaningful impact by assisting community members and supporting the organization's mission. If you are passionate about helping others and thrive in a fast-paced setting, we encourage you to apply. Key Responsibilities:<ul><li>Manage a high volume of inbound and outbound calls in a professional and compassionate manner</li><li>Provide accurate information and resources to callers regarding the non-profit’s programs and services</li><li>Document interactions and maintain up-to-date client records in the database</li><li>Handle sensitive information with empathy and confidentiality</li><li>Collaborate with team members to improve processes and service delivery</li><li>Escalate complex issues to supervisors or appropriate departments when necessary</li></ul>
2026-03-19T21:38:49Z

Customer Service Representative (Bilingual Spanish)

San Diego, CA
remote
Temporary
20.00 - 20.00 USD / Hourly
About the Role Robert Half is partnering with a respected nonprofit organization in San Diego that is dedicated to serving the local community. Our client is seeking a Bilingual Spanish Customer Service Representative to join their call center team. In this role, you will support community members by providing information, resources, and assistance over the phone in both English and Spanish.This is a great opportunity for someone who is passionate about helping others and has strong communication and customer service skills in a fast-paced, mission-driven environment.Key Responsibilities<ul><li>Answer a high volume of inbound calls from community members seeking information, support, or referrals</li><li>Provide accurate information about programs, services, and community resources in English and Spanish</li><li>Document call details and interactions accurately in the organization’s database or CRM system</li><li>Assist callers in navigating available services and connecting them with appropriate resources</li><li>Maintain professionalism, empathy, and confidentiality when supporting individuals from diverse backgrounds</li><li>Meet call center performance metrics including call quality, documentation accuracy, and response times</li><li>Collaborate with team members and supervisors to ensure a high level of service delivery</li></ul>
2026-03-12T15:59:04Z

Bilingual Receptionist (Spanish/English)

Oceanside, CA
onsite
Temporary
20.00 - 23.00 USD / Hourly
The Bilingual Receptionist will manage front desk operations, greet guests, and assist with administrative coordination while supporting both English- and Spanish-speaking clients. Because reception roles often involve frequent interaction with visitors, staff members, and external partners, this position requires someone who is professional, organized, and comfortable communicating with a wide range of individuals. Our client is seeking a friendly and dependable individual who can maintain a positive and welcoming atmosphere while managing front desk responsibilities. Candidates who enjoy helping others, staying organized, and supporting office operations will find this position to be a rewarding opportunity within a collaborative workplace environment.Key Responsibilities<ul><li>Greet visitors and manage front desk reception area</li><li>Answer and route incoming phone calls</li><li>Provide assistance to both English- and Spanish-speaking clients</li><li>Schedule appointments and maintain front desk calendars</li><li>Handle incoming mail and office correspondence</li><li>Provide general administrative support to office staff</li></ul>
2026-03-13T18:44:19Z

Customer Service Specialist

Vista, CA
onsite
Temporary
24.00 - 28.00 USD / Hourly
The Customer Service Specialist will assist customers with product questions, order support, and general service inquiries. This role requires someone who is patient, attentive, and capable of communicating clearly with customers while maintaining a high level of professionalism. The ability to resolve issues efficiently and provide thoughtful service is essential in helping the company maintain its reputation for strong customer satisfaction. Our client is looking for a candidate who enjoys interacting with people and helping customers find solutions. The ideal professional will be organized, adaptable, and able to maintain a positive attitude while managing multiple service requests throughout the day. Key Responsibilities<ul><li>Assist customers with product questions and order inquiries</li><li>Process returns, exchanges, and service requests</li><li>Maintain accurate records of customer communications</li><li>Work with internal teams to resolve customer issues</li><li>Provide updates regarding order status and delivery timelines</li><li>Support customer satisfaction initiatives and service improvements</li></ul>
2026-03-13T18:44:19Z

Bilingual Customer Service Representative

San Diego, CA
onsite
Temporary
18.25 - 20.00 USD / Hourly
We are seeking a Bilingual Spanish Customer Service Representative to support a client in San Diego, CA within a fast-paced call center environment. This position requires providing exceptional service to English- and Spanish-speaking customers, addressing inquiries, resolving issues, and ensuring high levels of satisfaction. Key Responsibilities:<ul><li>Respond to customer calls, emails, and chats in both English and Spanish</li><li>Deliver accurate information about products, services, and account details</li><li>Resolve customer concerns and escalate issues as needed</li><li>Maintain thorough and accurate records of customer interactions</li><li>Meet performance metrics related to customer satisfaction and response times</li><li>Work collaboratively with team members and management to meet client expectations</li></ul>
2026-03-12T16:08:41Z

Bilingual Customer Service Representative

San Diego, CA
onsite
Temporary
18.00 - 21.00 USD / Hourly
Our client, a leading non-profit organization in San Diego, CA is seeking a dedicated Spanish-Speaking Customer Service Representative to join their call center team. This position plays a vital role ensuring that program participants and community members receive exceptional support and access to the organization's resources. Key Responsibilities:<ul><li>Provide phone-based customer service and support in both Spanish and English.</li><li>Address inquiries related to non-profit programs, services, and application status.</li><li>Accurately document customer interactions and case outcomes in internal systems.</li><li>Escalate complex cases to appropriate team members as needed.</li><li>Demonstrate empathy, active listening, and professionalism at all times.</li><li>Collaborate with fellow team members to deliver seamless service.</li></ul>
2026-03-19T21:38:49Z

Spanish Customer Service Agent

San Diego, CA
onsite
Temporary
18.50 - 20.50 USD / Hourly
Our client, a respected organization within the non-profit sector, is seeking a motivated Bilingual Spanish Customer Service Agent to join their team. This role is critical in supporting the organization’s mission by providing compassionate, accurate assistance to a diverse Spanish- and English-speaking community. Key Responsibilities:<ul><li>Handle inbound and outbound customer service calls, emails, and chats in both Spanish and English.</li><li>Assist clients and program participants with general inquiries, application support, and service updates.</li><li>Document customer interactions accurately in internal systems.</li><li>Resolve issues with empathy while maintaining a professional attitude, escalating cases as necessary.</li><li>Deliver information about the organization’s programs, resources, and requirements.</li><li>Collaborate with cross-functional team members to ensure high-quality service delivery.</li><li>Maintain confidentiality and adhere to all organizational policies.</li></ul>
2026-03-12T16:04:22Z

Systems Administrator

Irvine, CA
onsite
Permanent
95000.00 - 105000.00 USD / Yearly
We are looking for a skilled Systems Administrator to join our team in Irvine, California. This role is ideal for someone who thrives in a fast-paced environment and has a proactive approach to managing IT systems, resolving technical issues, and supporting organizational operations. The successful candidate will play a key role in ensuring seamless system performance and user satisfaction across various platforms. Responsibilities: • Oversee daily IT systems administration tasks, including user account provisioning, access management, and application permission updates. • Provide timely support by addressing IT tickets and escalating more complex issues as needed. • Troubleshoot and resolve system-related problems to ensure optimal functionality of business applications. • Facilitate employee onboarding and offboarding processes by setting up or deactivating accounts and coordinating with HR for smooth transitions. • Administer and maintain collaboration tools like SharePoint, shared drives, and shared inboxes, ensuring proper access controls and organization. • Act as a liaison between internal teams and Managed Service Providers (MSPs), monitoring service quality and ensuring timely resolution of issues. • Manage mobile devices by overseeing provisioning, upgrades, inventory tracking, and resolving carrier-related issues. • Prepare and review invoices for IT vendors and carriers, ensuring accuracy before approval and assisting in tracking IT expenses. • Support security and compliance activities, including conducting access reviews and enforcing IT policies. • Provide technical assistance to various departments, addressing operational support needs and resolving ad hoc requests.
2026-03-25T22:54:03Z

HR Coordinator

San Diego, CA
remote
Temporary
23.00 - 26.00 USD / Hourly
Job OverviewWe are seeking a detail-oriented and service-driven HR Coordinator to join our client’s team in the hospitality industry. This role is ideal for someone who thrives in a fast-paced, people-focused environment and is passionate about delivering exceptional employee and candidate experiences.The HR Coordinator will support a variety of human resources functions, with a strong emphasis on recruiting coordination, onboarding, and employee support. This individual will partner closely with HR leadership and hiring managers to ensure smooth and efficient HR operations while maintaining a high level of professionalism. Key Responsibilities<ul><li>Support full-cycle recruiting efforts by coordinating interviews, managing candidate communications, and assisting with scheduling logistics</li><li>Conduct initial phone screens to evaluate candidate qualifications and alignment with organizational needs</li><li>Partner with hiring managers to support recruiting initiatives and workforce planning across hospitality departments</li><li>Assist with onboarding processes, including preparing offer letters, coordinating background checks, and facilitating new hire orientation</li><li>Maintain accurate employee records and ensure data integrity within HRIS and applicant tracking systems</li><li>Serve as a point of contact for employee inquiries related to HR policies, procedures, and general support</li><li>Assist with benefits administration, timekeeping, and payroll support as needed</li><li>Coordinate employee engagement initiatives, trainings, and HR-related events</li><li>Ensure compliance with company policies and employment regulations</li><li>Provide exceptional customer service to both internal employees and external candidates </li></ul>
2026-03-26T23:28:41Z

Bilingual Spanish Customer Service Specialist

San Diego, CA
onsite
Contract / Temporary to Hire
20.00 - 20.00 USD / Hourly
Robert Half is working with a respected nonprofit organization seeking a Bilingual Spanish Customer Service Specialist to support their growing team. This role is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and wants to be part of an organization that makes a real difference in the community. Schedule & Work Environment: This position will start fully onsite to ensure hands-on training and team collaboration. After successfully completing the first 6 months, employees will transition to a hybrid schedule (3 days remote, 2 days onsite).What You’ll Do:<ul><li>Serve as a primary point of contact for clients via phone, email, and in-person interactions</li><li>Provide guidance, answer questions, and connect clients with appropriate services</li><li>Enter and update client information with a high level of accuracy</li><li>Coordinate with internal teams to resolve issues and ensure a smooth client experience</li><li>Uphold confidentiality standards when handling sensitive information</li></ul>
2026-03-18T23:18:45Z

Bilingual Spanish - Customer Care Associate

San Diego, CA
remote
Temporary
20.00 - 20.00 USD / Hourly
About the Role Robert Half is partnering with a mission-driven nonprofit organization seeking a compassionate and detail-oriented Bilingual Customer Service Representative. This role is ideal for someone passionate about supporting diverse communities and providing exceptional service in both English and Spanish.You will serve as a key point of contact for clients, assisting individuals from a variety of backgrounds and ensuring they receive the support and resources they need.Key Responsibilities<ul><li>Provide high-quality customer service in both English and Spanish via phone, email, and in person</li><li>Respond to client inquiries and provide accurate information about programs and services</li><li>Assist with intake processes, documentation, and data entry</li><li>Translate and interpret information for Spanish-speaking clients as needed</li><li>Maintain and update client records in internal systems</li><li>Route inquiries to appropriate departments</li><li>Support scheduling and coordination of services</li><li>Handle sensitive and confidential information with professionalism</li></ul>
2026-03-18T23:18:45Z

Customer Service Representative

Santa Ana, CA
onsite
Temporary
22.80 - 26.40 USD / Hourly
We are looking for a success-driven Customer Service Representative to join our team on a long-term contract basis in Santa Ana, California. In this role, you will provide technical and account-related support to end-users across various systems while delivering exceptional customer service. This position requires strong communication skills, troubleshooting abilities, and a proactive approach to addressing customer concerns. Responsibilities: • Assist customers by diagnosing and resolving reported issues using established troubleshooting techniques. • Document customer interactions, troubleshooting steps, and resolutions in web-based customer service systems. • Provide guidance and education to users on navigating systems and utilizing features effectively. • Gather detailed information about system-related issues and escalate complex matters to the Development Team as needed. • Collaborate with management and cross-functional teams to stay informed about product updates, new features, and company policies. • Address customer inquiries related to 3rd party photo ordering processes and ensure smooth interactions. • Support end-users with account access, basic hardware and software setup, and system navigation. • Maintain an empathetic approach during all customer interactions. • Continuously improve service delivery by providing feedback and suggestions to leadership.
2026-03-27T15:44:06Z

Customer Service Representative

Irvine, CA
onsite
Temporary
18.00 - 20.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California, on a contract basis. In this role, you will provide essential support to our banking branch by delivering excellent customer service and managing daily teller operations. This position offers a 90-day contract duration with the potential for extension based on branch requirements. Responsibilities: • Process a variety of banking transactions efficiently, including deposits, withdrawals, and check cashing. • Handle cash accurately and securely while adhering to company policies and procedures. • Deliver exceptional customer service by addressing inquiries and resolving account-related issues. • Maintain a detail-oriented and friendly demeanor in all customer interactions. • Assist in managing heavy retail traffic within the branch. • Support branch operations by ensuring compliance with regulatory and security standards. • Respond to inbound calls promptly, providing accurate information and assistance. • Collaborate with team members to meet branch goals and ensure smooth daily operations. • Utilize order entry systems effectively to process transactions and customer requests. • Uphold the confidentiality and security of customer information at all times.
2026-03-12T18:33:45Z