<p>The IT Support Technician Level 1 will be responsible for the initial configuration, preparation, and shipment support of advanced IT hardware and network infrastructure. This role requires close adherence to provided technical documentation and company standards to ensure equipment readiness for deployment.</p><p><br></p><p><strong>Primary Responsibilities:</strong></p><ul><li>Program current Cisco switch and firewall products using specifications and data provided by Atos.</li><li>Configure Dell and Lenovo servers according to defined configurations and requirements.</li><li>Prepare, label, and organize all related cabling following Atos standards for shipment and installation.</li><li>Assist in the staging, quality assurance, and packaging of equipment ahead of delivery deadlines.</li></ul><p><br></p>

<p><strong>Requirements:</strong></p><ul><li>Demonstrated, basic working knowledge of Cisco networking equipment and principles.</li><li>Strong attention to detail for cable preparation and labeling.</li><li>Effective time management and ability to execute tasks according to stringent process documentation.</li><li>(Preferred) Familiarity with Dell / Lenovo server hardware and VMware virtualization technologies—at least one team member at this level (or higher) should possess this experience.</li><li>Ability to follow written and verbal instructions with precision.</li></ul><p><strong>Preferred Skills:</strong></p><ul><li>CCNA Certification </li><li>Cisco Switch, router, firewall programming experience </li><li>Cisco 8000 series </li><li>Dell/Lenovo Hardware experience </li><li>VMWare experience </li></ul><p><br></p>

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