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16 results for Technical Customer Support in Westminster, CA

Helpesk Support Technician
  • Culver City, CA
  • onsite
  • Temporary / Contract
  • 28 - 30 USD / Hourly
  • <p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>We are seeking a Helpdesk Technician for a client located in Culver City, CA. Helpdesk Technician will be responsible for IT related issues for software, hardware, applications and desk side support! In addition, you will be responsible for the installation, configuration and maintenance of computer hardware and peripherals while providing administrative duties for on-boarding employees. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Providing Tier I help desk support for end users </li><li>Walking up to and supporting physical workstations at on-site locations </li><li>Patching and performing basic maintenance on workstations </li><li>Imaging, configuring, and deploying Windows 11 devices </li><li>Hardware intake, tracking, and asset management </li><li>Shipping, receiving, and boxing equipment as needed </li><li>Coordinating directly with users for setups and troubleshooting </li><li>Handling routine ticket queue work and documentation </li></ul><p><br></p>
  • 2026-05-22T00:00:00Z
IT Helpdesk Support
  • San Pedro, CA
  • onsite
  • Temporary / Contract
  • 28 - 30 USD / Hourly
  • <p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>We are seeking a <strong>Junior Desktop Support Technician</strong> to provide daily onsite support for an active device refresh project across two terminal locations in the Los Angeles area. This individual will be responsible for supporting desktop and laptop deployment activities, printer setup and troubleshooting, Windows imaging, and basic network connectivity. The position requires a junior-level technician who is dependable, service-oriented, and able to follow direction closely while supporting end users in a hands-on environment. </p><p><br></p><p><strong>Environment:</strong></p><ul><li>2-3 years of desktop support, help desk, or related technical support experience</li><li>Experience supporting desktops, laptops, printers, and peripherals</li><li>Working knowledge of Windows 10 and Windows 11</li><li>Basic knowledge of networking concepts such as TCP/IP, DNS, and DHCP</li><li>Ability to image and deploy machines</li><li>Strong communication skills and professionalism with end users</li><li>Ability to follow direction and work within defined processes</li><li>Strong customer service skills</li></ul>
  • 2026-05-08T00:00:00Z
IT Support Specialist
  • Whittier, CA
  • onsite
  • Temporary / Contract
  • 34 - 36 USD / Hourly
  • <p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>We are seeking a customer-focused Level 2 IT Support Technician to provide end-user support, endpoint management, and deployment support within a Windows enterprise environment. The ideal candidate will possess strong troubleshooting abilities, polished communication skills, and hands-on experience supporting Windows 11, Microsoft 365, Intune, and Autopilot environments.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide day-to-day Level 2 IT support, including troubleshooting hardware, software, and user access issues</li><li>Deliver professional and empathetic customer support via phone, email, chat, and in-person interactions</li><li>Support and maintain Windows 11 and Microsoft 365 (O365) user environments</li><li>Assist with deployment and support of Windows Autopilot and Operating System Deployment (OSD) processes</li><li>Review and interpret Microsoft Intune logs for troubleshooting, deployment validation, and issue resolution</li><li>Execute and support Windows Update deployments within WSUS and Intune-managed environments</li><li>Utilize basic scripting skills, including PowerShell, to support automation and administrative tasks</li><li>Assist with endpoint provisioning, configuration, imaging, and device lifecycle management</li></ul><p><br></p>
  • 2026-05-22T00:00:00Z
Sales Support
  • Chatsworth, CA
  • onsite
  • Temporary to Hire
  • 22 - 23 USD / Hourly
  • <p>We are looking for a detail-oriented Sales Support/Order Processing team member to join our client&#39;s team in Chatsworth, California. This contract opportunity is ideal for someone who enjoys keeping sales operations organized, supporting customers and internal teams, and ensuring orders are handled accurately from start to finish. The right candidate will bring strong administrative skills, a customer-focused mindset, and the ability to manage multiple priorities in a fast-paced environment.</p><p><br></p><p>This position is 100% onsite in Chatsworth. Remote and hybrid will not be considered. </p><p><br></p><p>Responsibilities:</p><p>• Process customer orders accurately and efficiently while ensuring all information is entered correctly into company records.</p><p>• Enter and maintain sales-related data in internal databases to support smooth day-to-day operations.</p><p>• Assist the sales team with post-sale activities, helping coordinate follow-up tasks and customer needs.</p><p>• Respond to inbound customer inquiries promptly and provide timely support related to orders and account information.</p><p>• Review order details for completeness, resolve discrepancies, and communicate updates to the appropriate teams.</p><p>• Maintain organized documentation and ensure sales and order records remain current and accessible.</p>
  • 2026-05-19T00:00:00Z
Sales Support
  • Los Angeles, CA
  • onsite
  • Temporary / Contract
  • 16.625 - 21 USD / Hourly
  • <p>We are looking for a confident and customer-focused Sales Support candidate from June 29th until July 2nd. Hours are 9:00am - 4:00pm. This temporary position centers on engaging travelers in a high-traffic area in Hollywood, introducing tour options, and helping drive ticket sales through approachable, informative conversations. The ideal candidate is comfortable initiating contact, promoting services with enthusiasm, and supporting the sales process from first interaction through order completion.</p><p><br></p><p>Responsibilities:</p><p>• Proactively engage pedestrians and travelers to spark interest in available tour experiences and encourage ticket purchases.</p><p>• Share clear, persuasive information about tour offerings so customers can quickly understand options and make informed decisions.</p><p>• Distribute promotional materials in designated public areas to increase visibility and attract potential buyers.</p><p>• Support both walk-up and direct sales interactions, responding to questions and guiding customers through purchasing decisions.</p><p>• Process transaction details accurately, including order entry and related sales documentation.</p><p>• Provide post-sale assistance by addressing customer concerns and helping ensure a positive booking experience.</p><p>• Contribute to daily sales goals by maintaining an efficient presence and consistently identifying new opportunities to connect with customers.</p>
  • 2026-05-21T00:00:00Z
Customer Service Representative
  • Monrovia, CA
  • onsite
  • Temporary / Contract
  • 20 - 22 USD / Hourly
  • <p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry.  For immediate consideration apply today!</p><p>·        Assist customers in Spanish and English over the phone </p><p>·        Receiving and placing customer service telephone calls</p><p>·        Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>·        Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>·        Data entry and research as required to troubleshoot customer problems </p><p><br></p><p><br></p>
  • 2026-05-20T00:00:00Z
Customer Service Representative
  • Ontario, CA
  • onsite
  • Temporary / Contract
  • 17.4135 - 20.163 USD / Hourly
  • We are looking for a Customer Service Representative to join a construction and contractor-focused team in Ontario, California. This Contract position is ideal for someone who enjoys supporting customers, handling a steady volume of calls, and ensuring orders are processed accurately. The person in this role will serve as a key point of contact for incoming inquiries while delivering attentive service and dependable follow-through.<br><br>Responsibilities:<br>• Respond to incoming customer calls with care, providing clear information and timely support.<br>• Assist customers with questions related to products, services, and order status while maintaining a high standard of service.<br>• Enter customer orders accurately into the appropriate system and verify details to reduce processing errors.<br>• Make outbound calls when needed to confirm information, provide updates, or follow up on customer requests.<br>• Document customer interactions thoroughly so inquiries, concerns, and resolutions are properly tracked.<br>• Coordinate with internal teams to help resolve service issues and ensure customer needs are addressed efficiently.<br>• Manage multiple requests in a fast-paced call center environment while maintaining attention to detail.<br>• Support day-to-day service operations by identifying customer concerns and escalating more complex matters when appropriate.
  • 2026-05-21T00:00:00Z
Customer Service Representative
  • San Pedro, CA
  • onsite
  • Temporary / Contract
  • 21 - 25 USD / Hourly
  • <p>A Healthcare Company is seeking a compassionate and detail-oriented Medical Customer Service Representative to join a busy healthcare team in the South Bay. This role is ideal for someone who enjoys helping patients, answering questions, and providing excellent support in a fast-paced medical environment. The Medical Customer Service Representative will serve as a key point of contact for patients, assisting with scheduling, insurance-related questions, and general office support while helping ensure a positive patient experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for patients by phone and in person</li><li>Answer patient questions regarding appointments, services, insurance, and general office information</li><li>Schedule, confirm, and reschedule appointments as needed</li><li>Verify patient demographics, insurance information, and required documentation</li><li>Assist with patient check-in and check-out processes</li><li>Collect copays and help address basic billing or account questions</li><li>Maintain accurate patient records in EMR and internal systems</li><li>Route messages to clinical staff and follow up with patients as needed</li><li>Coordinate with front office and clinical teams to support smooth daily operations</li><li>Provide professional, courteous, and patient-focused service at all times</li></ul><p><strong>Benefits: </strong>Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.</p>
  • 2026-05-16T00:00:00Z
Customer Service Representative
  • Glendale, CA
  • onsite
  • Temporary / Contract
  • 20 - 22 USD / Hourly
  • <p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!</p><p>·        Assist customers in Spanish and English over the phone</p><p>·        Receiving and placing customer service telephone calls</p><p>·        Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>·        Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>·        Data entry and research as required to troubleshoot customer problems</p><p><br></p>
  • 2026-05-20T00:00:00Z
Customer Service Representative
  • Irvine, CA
  • onsite
  • Temporary to Hire
  • 20.9 - 24.2 USD / Hourly
  • We are looking for a Customer Service Representative to support clients in the health pharm/biotech industry from our California location. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-moving environment and enjoys guiding customers through questions, orders, and service concerns with professionalism and care. The person in this role will act as a dependable point of contact, coordinate with internal teams to bring issues to resolution, and help maintain a high standard of service for every interaction.<br><br>Responsibilities:<br>• Manage customer inquiries by phone and email, providing accurate information and a responsive service experience.<br>• Take ownership of customer concerns from initial contact through final resolution, partnering with internal departments to ensure timely follow-up.<br>• Process orders, support shipping and delivery updates, and assist with customer account setup activities as needed.<br>• Use multiple business systems throughout the day to document activity, review account details, and complete service-related tasks.<br>• Escalate recurring service issues or customer dissatisfaction to management with clear and timely feedback.<br>• Contribute to assigned projects and provide support for additional operational needs as business demands change.<br>• Maintain detailed and accurate records while handling data entry and customer documentation with care.<br>• Support workload demands that may occasionally require overtime based on team or business needs.
  • 2026-05-19T00:00:00Z
Customer Service Representative
  • Pasadena, CA
  • onsite
  • Temporary / Contract
  • 20 - 22 USD / Hourly
  • <p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. </p><p>·        Receiving and placing customer service telephone calls</p><p>·        Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>·        Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>·        Data entry and research as required to troubleshoot customer problems</p><p><br></p>
  • 2026-05-20T00:00:00Z
Support Specialist I
  • Westwood, CA
  • remote
  • Temporary / Contract
  • 30.1435 - 34.903 USD / Hourly
  • <p>We are looking for a Support Specialist I to provide responsive technical assistance for employees across local and remote environments. This Long-term Contract position focuses on resolving day-to-day hardware, desktop, laptop, and basic IT support issues while delivering a high standard of customer service. The ideal candidate is comfortable handling incoming support requests, documenting incidents accurately, and collaborating with broader support teams to ensure issues are addressed efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming help desk requests from employees and deliver first-level technical support for desktop, laptop, and general IT concerns.</p><p>• Troubleshoot common Windows and hardware issues using remote support tools and established service procedures.</p><p>• Record, update, and maintain accurate incident details in the support ticketing system to ensure clear case tracking and follow-through.</p><p>• Escalate unresolved or higher-complexity issues to the appropriate technical teams while keeping users and stakeholders informed of progress.</p><p>• Assist users during transitions to a new tenant environment by answering questions and providing step-by-step support as needed.</p><p>• Support both corporate and field-based personnel, including remote users, with timely and thorough technical assistance.</p><p>• Communicate case status updates clearly to end users and management to help maintain transparency throughout issue resolution.</p><p>• Contribute to team effectiveness by applying feedback, sharing knowledge, and identifying practical ways to improve support delivery.</p>
  • 2026-05-11T00:00:00Z
Technical Project Manager
  • Irvine, CA
  • remote
  • Temporary / Contract
  • 50 - 65 USD / Hourly
  • <p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>We are seeking a Technical Project Manager to join a fast-paced, client-facing delivery organization supporting high-volume infrastructure projects across enterprise environments. This role is ideal for a hands-on, execution-focused PM who thrives in a high-concurrency environment, managing multiple technical projects simultaneously while ensuring strong communication, coordination, and delivery outcomes.</p><p><br></p><p>Environment/Project Types:</p><p>Working knowledge of infrastructure technologies including:</p><ul><li>Data center operations</li><li>Network and wireless deployments</li><li>Firewall/security infrastructure (e.g., Palo Alto/Cisco, etc.)</li><li>Server virtualization / hypervisors</li><li>Structured cabling and physical infrastructure</li><li>Device decommissioning and relocation projects</li></ul><p>Requirements:</p><ul><li>5–8+ years of project management experience in a client-facing technical delivery environment</li><li>Strong background in infrastructure, IT deployment, or data center environments</li><li>Proven experience managing multiple concurrent projects in a high-volume setting</li><li>Strong client communication and stakeholder management skills</li><li>Ability to prioritize, multitask, and operate in a fast-moving environment</li><li>Experience in MSP, VAR, systems integrator, or IT professional services environments preferred</li><li>Comfortable working with tools such as Salesforce, NetSuite, and Smartsheet</li><li><em>PMP Certification Required per client request</em></li></ul><p><br></p><ul><li><br></li></ul><p><br></p><p><br></p>
  • 2026-05-22T00:00:00Z
Technical Project Manager
  • Long Beach, CA
  • onsite
  • Permanent / Full Time
  • 130000 - 140000 USD / Yearly
  • <p><strong>Client Industry</strong> = Financial Services</p><p><strong>Company Size</strong> = 50</p><p><strong>Years in Business </strong>= 25+</p><p><strong>Comp Range</strong> = $130k-$140k + benefits</p><p><strong>Job Type </strong>= Permanent Full-Time Employment</p><p><strong>O/H/R</strong> = Hybrid Onsite (3x per week)</p><p><br></p><p><strong><em><u>Position Summary</u></em></strong></p><p>Seeking a hands-on Project Manager to lead the design and development of a custom, in-house platform built specifically for our clients. This role will spearhead a greenfield initiative—starting from scratch—and guide the project through a 6–9-month development lifecycle. You’ll partner closely with internal stakeholders, a dedicated developer, an additional PM, and third-party technology partners to bring this system to life.</p>
  • 2026-05-16T00:00:00Z
Help Desk 1
  • Culver City, CA
  • onsite
  • Temporary / Contract
  • 23.75 - 27.5 USD / Hourly
  • We are looking for a dependable, detail-oriented Help Desk 1 team member to support end users in a healthcare environment in Culver City, California. This Long-term Contract position focuses on delivering timely technical assistance, resolving everyday desktop and system issues, and ensuring a smooth support experience for staff. The ideal candidate is comfortable working with Microsoft Windows platforms, handling service desk requests, and assisting with account access and device-related concerns.<br><br>Responsibilities:<br>• Provide first-line technical support for hardware, software, and desktop-related issues submitted by end users.<br>• Troubleshoot problems involving Microsoft Windows systems, including Windows 10 and Windows 11 environments.<br>• Manage service desk tickets by documenting issues clearly, prioritizing requests, and following cases through resolution.<br>• Support user account administration tasks such as access updates, password assistance, and directory-based account maintenance within Active Directory.<br>• Diagnose common workstation and peripheral issues and apply practical fixes to restore user productivity quickly.<br>• Escalate more complex technical problems to the appropriate teams while maintaining accurate status updates for users.<br>• Assist with setup, configuration, and basic maintenance of desktops, laptops, and related equipment as needed.
  • 2026-05-20T00:00:00Z
IT Service Desk 1
  • Chatsworth, CA
  • onsite
  • Temporary / Contract
  • 23.75 - 27.5 USD / Hourly
  • We are looking for an IT Service Desk 1 specialist to join a contract assignment supporting end users in California. This role is ideal for someone who enjoys solving everyday technical issues, delivering responsive service, and working across core desktop and account support tasks. The position focuses on assisting internal users with Microsoft-based environments, access administration, and frontline troubleshooting in a hybrid support setting.<br><br>Responsibilities:<br>• Provide first-line technical assistance for common user issues related to Microsoft 365, Outlook, Exchange, account access, and password recovery.<br>• Administer user profiles and permissions within Active Directory and Exchange, including account creation, updates, and access changes.<br>• Investigate desktop, operating system, and entry-level network problems, resolving issues directly or routing them to the appropriate support tier.<br>• Handle routine network and organizational assignment tasks required to support daily IT operations.<br>• Complete workstation setup, software installation, maintenance activities, and foundational system administration duties.<br>• Review endpoint security alerts in CrowdStrike, take initial action, and escalate potential threats when necessary.<br>• Manage incoming support requests through the ticketing system while maintaining a responsive, timely, and customer-focused experience for internal staff.
  • 2026-05-21T00:00:00Z