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17 results for Technical Customer Support in Westminster, CA

IT Support Specialist
  • Los Angeles, CA
  • onsite
  • Temporary
  • 35 - 38 USD / Hourly
  • <p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is seeking an IT Support Specialist with 5+ years of experience providing Tier 1–3 technical support in enterprise environments. Strong hands-on experience with Microsoft Intune, Azure Active Directory (Azure AD), and Microsoft 365 administration. Proven ability to troubleshoot hardware, software, networking, and cloud-based systems while delivering excellent end-user support in hybrid and remote environments.</p>
  • 2026-03-04T00:00:00Z
Customer Support Agent
  • Torrance, CA
  • onsite
  • Contract / Temporary to Hire
  • 18 - 18 USD / Hourly
  • We are looking for a dedicated Customer Support Agent to join our team in Torrance, California. In this role, you will deliver exceptional service and operational assistance to ensure customer satisfaction and address inquiries efficiently. This position is a Contract-to-permanent opportunity and may require weekend or early morning shifts based on business needs.<br><br>Responsibilities:<br>• Respond promptly and professionally to customer inquiries via phone, email, or other communication channels.<br>• Maintain accurate and detailed records of customer interactions and resolutions.<br>• Address customer concerns with effective solutions while ensuring a positive experience.<br>• Identify and escalate potential issues related to website functionality or system errors.<br>• Monitor and improve response times, especially during the start and end of the business day.<br>• Proactively follow up with customers to ensure satisfaction and resolution of issues.<br>• Collaborate with team members to develop and implement service improvements.<br>• Utilize strong problem-solving abilities to handle complex customer situations effectively.<br>• Ensure compliance with established procedures and maintain high standards of service.<br>• Adapt to evolving technologies and processes to support customer needs effectively.
  • 2026-03-23T00:00:00Z
Helpdesk Technician
  • Canoga Park, CA
  • onsite
  • Contract / Temporary to Hire
  • 27.7115 - 32.087 USD / Hourly
  • <p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193****</p><p><br></p><p>We are looking for a skilled Tier 2 Helpdesk Technician to join our team in Canoga Park, California. In this role, you will provide advanced technical support in a dynamic, managed services environment, working closely with a collaborative team to address user and infrastructure needs. This is a Contract to permanent position requiring onsite presence five days a week, offering an opportunity to grow your expertise in Microsoft technologies, networking, and system administration.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 2 technical support to resolve complex issues related to servers, applications, and user groups.</p><p>• Manage the onboarding and offboarding process, including account provisioning and user setup.</p><p>• Configure and deploy PCs, workstations, and peripheral devices for end users.</p><p>• Administer Microsoft 365, including troubleshooting and providing support for QuickBooks and related applications.</p><p>• Maintain and manage Azure environments, ensuring optimal performance and security.</p><p>• Oversee Meraki firewall and switch configurations, addressing network infrastructure needs.</p><p>• Diagnose and resolve issues with VLANs, VPNs, and DNS systems.</p><p>• Document processes and solutions thoroughly to ensure consistency and quality.</p><p>• Collaborate with team members to provide excellent service and proactive support.</p><p>• Communicate effectively with end users and stakeholders to address technical concerns.</p>
  • 2026-03-09T00:00:00Z
Sales Support
  • Long Beach, CA
  • onsite
  • Contract / Temporary to Hire
  • 22.8 - 26.4 USD / Hourly
  • Inside Sales Position <br> Daily Responsibilities: <br> • Special Projects &amp; Campaigns • CRM upkeep • Process Quotes • Process SOP for New Clients • Assist with New Client On-Boarding • Mining &amp; Research for Sales Leads • Provide friendly Customer Service to Clients • Assist Sales &amp; Marketing Team • Prospecting • Data Entry • Administration Duties • Vendor Interaction • Assist Team Members • Communicate effectively with clients and vendors <br> REQUIRED SKILLS <br> • Minimum Education: H.S. Diploma/GED • General Computer Literacy (Outlook, Word and Excel) • Ability to Perform Basic Math Skills • Good Interpersonal Skills • Able to Work Under Pressure • Able to Handle Multiple Priorities • Read, Speak and Write English Fluently • Successfully Complete Required all candidates required to undergo background check • Ability to sit for long periods of time • Ability to use computer keyboard for long periods of time
  • 2026-03-24T00:00:00Z
Sales Support
  • Redondo Beach, CA
  • onsite
  • Contract / Temporary to Hire
  • 21 - 23 USD / Hourly
  • We are looking for a detail-oriented Sales Support specialist to join our team in Redondo Beach, California. In this role, you will contribute to the efficient handling of sales-related processes while ensuring accurate and timely communication with customers and internal teams. This is a Contract to permanent position, offering the opportunity to grow within a dynamic wholesale distribution company.<br><br>Responsibilities:<br>• Process and review purchase orders and sales orders to ensure accuracy and compliance.<br>• Submit item setup information to customers in an organized and timely manner.<br>• Evaluate and manage images and website copy sheets for quality and consistency.<br>• Collaborate with internal teams to maintain seamless communication and workflow.<br>• Support the sales team by addressing inquiries and providing necessary documentation.<br>• Utilize ERP and CRM systems to streamline operations and manage customer data.<br>• Assist in auditing sales data to ensure alignment with company standards.<br>• Handle inbound customer calls and provide prompt resolutions to issues.<br>• Create and update billing and financial records as needed.<br>• Maintain a proactive approach to identifying and solving potential process inefficiencies.
  • 2026-03-25T00:00:00Z
Customer Service Representative
  • Monrovia, CA
  • onsite
  • Temporary
  • 20 - 22 USD / Hourly
  • <p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry.  For immediate consideration apply today!</p><p>·        Assist customers in Spanish and English over the phone </p><p>·        Receiving and placing customer service telephone calls</p><p>·        Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>·        Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>·        Data entry and research as required to troubleshoot customer problems </p><p><br></p><p><br></p>
  • 2026-03-23T00:00:00Z
Customer Service Representative
  • Los Angeles, CA
  • onsite
  • Contract / Temporary to Hire
  • 22.5 - 25 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in Commerce, California. In this Contract to permanent position, you will play a key role in ensuring smooth communication with customers, processing orders, and maintaining accurate records. This role demands strong attention to detail, excellent organizational skills, and the ability to provide timely follow-up.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and revise quotes efficiently based on customer inquiries and ensure all details are accurate.</p><p>• Convert approved quotes into invoices and oversee deposit collection with confirmation.</p><p>• Maintain thorough documentation by consistently following up on open quotes and invoices.</p><p>• Provide polite and attentive assistance with accounts receivable, including sending payment reminders and escalating issues when necessary.</p><p>• Collaborate with internal teams to coordinate production schedules and shipping timelines, keeping customers informed proactively.</p><p>• Address and resolve customer concerns regarding scheduling changes, delivery updates, or missing information in a calm and attentive manner.</p><p>• Support inventory tracking and shipping documentation to ensure timely deliveries.</p><p>• Handle inbound and outbound calls with a focus on delivering exceptional customer service.</p>
  • 2026-03-20T00:00:00Z
Customer Service Representative
  • Irvine, CA
  • onsite
  • Temporary
  • 18 - 20 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Irvine, California, on a contract basis. In this role, you will provide essential support to our banking branch by delivering excellent customer service and managing daily teller operations. This position offers a 90-day contract duration with the potential for extension based on branch requirements.<br><br>Responsibilities:<br>• Process a variety of banking transactions efficiently, including deposits, withdrawals, and check cashing.<br>• Handle cash accurately and securely while adhering to company policies and procedures.<br>• Deliver exceptional customer service by addressing inquiries and resolving account-related issues.<br>• Maintain a detail-oriented and friendly demeanor in all customer interactions.<br>• Assist in managing heavy retail traffic within the branch.<br>• Support branch operations by ensuring compliance with regulatory and security standards.<br>• Respond to inbound calls promptly, providing accurate information and assistance.<br>• Collaborate with team members to meet branch goals and ensure smooth daily operations.<br>• Utilize order entry systems effectively to process transactions and customer requests.<br>• Uphold the confidentiality and security of customer information at all times.
  • 2026-03-23T00:00:00Z
Customer Service Representative
  • Glendale, CA
  • onsite
  • Temporary
  • 20 - 22 USD / Hourly
  • <p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!</p><p>·        Assist customers in Spanish and English over the phone</p><p>·        Receiving and placing customer service telephone calls</p><p>·        Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>·        Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>·        Data entry and research as required to troubleshoot customer problems</p><p><br></p>
  • 2026-03-23T00:00:00Z
Customer Service Representative
  • Santa Ana, CA
  • onsite
  • Temporary
  • 22.8 - 26.4 USD / Hourly
  • We are looking for a success-driven Customer Service Representative to join our team on a long-term contract basis in Santa Ana, California. In this role, you will provide technical and account-related support to end-users across various systems while delivering exceptional customer service. This position requires strong communication skills, troubleshooting abilities, and a proactive approach to addressing customer concerns.<br><br>Responsibilities:<br>• Assist customers by diagnosing and resolving reported issues using established troubleshooting techniques.<br>• Document customer interactions, troubleshooting steps, and resolutions in web-based customer service systems.<br>• Provide guidance and education to users on navigating systems and utilizing features effectively.<br>• Gather detailed information about system-related issues and escalate complex matters to the Development Team as needed.<br>• Collaborate with management and cross-functional teams to stay informed about product updates, new features, and company policies.<br>• Address customer inquiries related to 3rd party photo ordering processes and ensure smooth interactions.<br>• Support end-users with account access, basic hardware and software setup, and system navigation.<br>• Maintain an empathetic approach during all customer interactions.<br>• Continuously improve service delivery by providing feedback and suggestions to leadership.
  • 2026-03-24T00:00:00Z
Customer Service Representative
  • Beverly Hills, CA
  • onsite
  • Temporary
  • 22 - 23 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative for a long-term contract in Beverly Hills. This long-term contract position requires an individual with strong communication skills and a commitment to delivering exceptional service to both internal and external customers. The role will be performed onsite, offering an opportunity to interact directly with clients and team members.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Address inquiries and concerns from customers, conduct research when necessary, and provide accurate information or assistance.</p><p>• Process service requests efficiently and keep customers informed about the status of their inquiries.</p><p>• Resolve complaints by identifying and implementing effective solutions and escalate issues when appropriate.</p><p>• Educate customers about programs, services, and fees while guiding them through relevant forms, applications, and permits.</p><p>• Maintain a high standard of professionalism when handling high-volume calls and customer interactions.</p><p>• Collaborate with team members to ensure seamless communication and resolution of customer issues.</p><p>• Monitor customer feedback and suggest improvements to enhance service delivery.</p><p>• Adhere to established policies and procedures while delivering consistent support.</p><p><br></p>
  • 2026-03-23T00:00:00Z
Customer Service Representative
  • Woodland Hills, CA
  • onsite
  • Temporary
  • 20 - 22 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our client&#39;s team in Woodland Hills, California. This role involves supporting customers through inbound and outbound calls, ensuring their needs are met with professionalism and efficiency. As a member of our customer service team, you will play a key role in enhancing customer satisfaction and fostering positive relationships. This is a long-term contract position offering stability and growth opportunities.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound calls to address customer inquiries, provide solutions, and resolve issues.</p><p>• Process customer orders accurately and efficiently using order entry systems.</p><p>• Handle email correspondence with customers and respond to online chats from customer inquiries. </p><p>• Maintain detailed records of customer interactions and follow up to ensure resolution.</p><p>• Deliver exceptional service by addressing customer concerns with professionalism and empathy.</p><p>• Collaborate with team members and other departments to improve customer experiences and streamline processes.</p><p>• Ensure compliance with company policies and procedures during all customer interactions.</p><p>• Assist customers in navigating company services and products, providing clear and concise information.</p><p>• Identify opportunities to enhance customer satisfaction and recommend improvements.</p><p>• Meet or exceed performance metrics, including call handling time and customer satisfaction scores.</p><p>• Stay updated on company offerings, policies, and industry trends to better serve customers.</p>
  • 2026-03-24T00:00:00Z
Customer Service Representative
  • Glendale, CA
  • onsite
  • Temporary
  • 20 - 23 USD / Hourly
  • We are looking for a friendly and outgoing Customer Service Representative to join our team in Glendale, California. This is a long-term contract position that offers an excellent opportunity to engage with tenants and provide exceptional service in a property management environment. The ideal candidate will have strong communication skills, be tech-savvy, and thrive in a fast-paced setting.<br><br>Responsibilities:<br>• Respond promptly to tenant inquiries via phone, addressing questions and resolving issues efficiently.<br>• Connect tenants with the appropriate department or personnel to ensure their needs are met.<br>• Maintain accurate records of tenant interactions and updates within property management systems.<br>• Provide support in leasing and property management tasks, ensuring smooth operations.<br>• Utilize Yardi software to manage tenant accounts and property information.<br>• Collaborate with team members to enhance tenant satisfaction and streamline communication.<br>• Handle administrative duties related to property management and leasing.<br>• Monitor and report tenant concerns or maintenance requests to the appropriate departments.<br>• Support the property management team in maintaining compliance with company policies.
  • 2026-03-18T00:00:00Z
Customer Service Representative
  • Pasadena, CA
  • onsite
  • Temporary
  • 20 - 22 USD / Hourly
  • <p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. </p><p>·        Receiving and placing customer service telephone calls</p><p>·        Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>·        Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>·        Data entry and research as required to troubleshoot customer problems</p><p><br></p>
  • 2026-03-23T00:00:00Z
Customer Service Representative
  • Irvine, CA
  • onsite
  • Temporary
  • 22 - 25 USD / Hourly
  • <p>We are proud to represent a fast-growing, client-focused mortgage brokerage in Irvine that is redefining the home financing experience.</p><p>As a Customer Service Representative on a contract to hire basis, you’ll be the voice of our brand connecting with motivated homebuyers, building trust, and driving success. This is an exciting opportunity to join a collaborative team where your contributions directly impact growth and client satisfaction.</p><p>What You’ll Do</p><ul><li>Engage &amp; Convert: Respond to inbound leads and follow up with warm prospects via phone, email, and CRM to build lasting relationships.</li><li>Drive Results: Schedule appointments for loan officers, assist with pre-qualification, and help clients take the next step toward homeownership.</li><li>Collaborate &amp; Grow: Partner with referral sources and internal teams to maximize opportunities and deliver exceptional service.</li></ul><p>What We’re Looking For</p><ul><li>Sales Savvy: Strong communication and relationship-building skills with a passion for helping people.</li><li>Goal-Oriented: Motivated by targets and thrives in a fast-paced environment.</li><li>Tech-Comfortable: Experience with CRM systems and digital communication tools.</li><li>Mortgage Knowledge: No Mortgage Knowledge necessary! We will train up on all our services</li></ul><p>Why Join Us?</p><ul><li>Growth Potential: Contract-to-hire with clear pathways for advancement to loan officer (we will sponsor loan officer certifications).</li><li>Commission Opportunity: Once hired on permanently, you’ll earn competitive commissions on closed deals your success pays off!</li><li>Supportive Culture: Work with a team that values integrity, collaboration, and innovation.</li><li>Impactful Work: Help clients achieve one of life’s biggest milestones homeownership.</li><li>Competitive Compensation: Base pay plus performance incentives once hired on.</li></ul><p><br></p>
  • 2026-03-05T00:00:00Z
Patient Support Specialist
  • Encino, CA
  • onsite
  • Temporary
  • 23 - 27 USD / Hourly
  • <p>We are seeking a detail-oriented Insurance Verification and Patient Support Specialist with expertise in PPO plans. This individual will play a key role in supporting our patients by thoroughly verifying insurance benefits and clearly communicating coverage details to patients. The successful candidate will understand how PPOs work, especially as they relate to therapy services, and will be able to guide patients through the financial and administrative steps of their care.</p><p>Key Responsibilities:</p><ul><li>Verify insurance benefits, with a specific focus on PPO plans, and accurately determine patient copays and out-of-pocket expenses.</li><li>Clearly explain coverage outcomes to clients, including copay amounts and what is covered under their PPO plan.</li><li>Educate patients on the necessity of having a physician’s prescription for Occupational Therapy (OT) and Speech Therapy, even when covered by a PPO plan.</li><li>Guide patients through the scheduling process, ensuring they understand each step and any prerequisites for appointments.</li><li>Serve as a knowledgeable resource for patients regarding insurance plan requirements, authorizations, and general billing questions.</li><li>Work cross-functionally with clinical and administrative teams to ensure a seamless patient experience from benefit verification through appointment scheduling.</li></ul><p><br></p>
  • 2026-03-05T00:00:00Z
Help Desk/Desktop Support Analyst
  • Los Angeles, CA
  • onsite
  • Temporary
  • 19.7885 - 22.913 USD / Hourly
  • We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Los Angeles, California. In this long-term contract position, you will play a critical role in providing technical assistance and support to end-users while ensuring seamless operation of IT systems. This role is ideal for someone with a strong background in troubleshooting, system administration, and customer service.<br><br>Responsibilities:<br>• Provide technical support to resolve hardware, software, and network-related issues for users.<br>• Manage and maintain Active Directory accounts, including creating, modifying, and disabling users.<br>• Perform diagnostics and troubleshooting for Microsoft Windows systems, ensuring functionality and performance.<br>• Respond to and resolve service desk tickets promptly, maintaining accurate documentation of all actions taken.<br>• Assist with the setup, configuration, and maintenance of Windows 10 devices and related peripherals.<br>• Collaborate with team members to identify and implement improvements to IT processes.<br>• Deliver exceptional customer service by addressing user concerns and providing clear guidance.<br>• Monitor system performance and report any potential issues to the appropriate teams.<br>• Ensure compliance with organizational IT policies and procedures.<br>• Support the installation and updates of software applications while minimizing disruptions to users.
  • 2026-03-23T00:00:00Z