<p><strong><u>Role Overview:</u></strong></p><p>The Principal Engineer – Infrastructure is a senior-level technical leader responsible for setting the strategic direction and architectural vision of the organization's IT infrastructure. Reporting to the Vice President of Information Systems and Cloud Services, this role leads enterprise-scale initiatives, ensures infrastructure resilience and scalability, and acts as a trusted advisor to executive leadership.</p><p><br></p><p>This position plays a critical role in aligning infrastructure capabilities with business objectives, driving innovation, and ensuring the technology foundation supports long-term growth and transformation.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Lead infrastructure strategy, architecture, and execution across cloud and on-prem environments.</li><li>Provide technical leadership and mentorship to infrastructure teams, fostering a culture of collaboration and continuous improvement.</li><li>Oversee the design, implementation, and maintenance of core infrastructure systems including servers, networks, storage, and cloud platforms.</li><li>Act as the senior escalation point for complex technical and security issues.</li><li>Manage vendor relationships and strategic outsourcing partnerships to ensure service quality and alignment with business goals.</li><li>Ensure compliance with security protocols, regulatory requirements, and disaster recovery/business continuity standards.</li><li>Monitor system performance and drive optimization initiatives for scalability and reliability.</li><li>Lead incident and problem management efforts, coordinating cross-functional teams for rapid resolution.</li><li>Maintain detailed documentation of infrastructure systems, processes, and changes.</li><li>Collaborate with Service Desk leadership to improve IT service delivery and user experience.</li><li>Stay current with emerging technologies and recommend improvements to infrastructure and operations.</li></ul>

<p><strong><u>Requirements:</u></strong></p><ul><li>Bachelor’s degree in a computing discipline or equivalent experience.</li><li>15+ years of progressive experience in IT infrastructure, including 5+ years in a senior/principal engineering or architectural role.</li><li>Proven experience leading enterprise infrastructure strategy and advising executive stakeholders.</li><li>ITIL certification (v3 or v4).</li><li>Strong understanding of cybersecurity principles and regulatory compliance.</li><li>Demonstrated success in managing complex infrastructure projects and cross-functional collaboration.</li><li>Excellent communication and interpersonal skills, with the ability to engage technical and non-technical stakeholders.</li></ul><p><strong><u>Skills:</u></strong></p><ul><li>Virtualization Technologies: Hyper-V, VMware</li><li>Cloud Platforms: Microsoft Azure</li><li>Identity Management: Microsoft Entra ID, Active Directory</li><li>Microsoft 365 Suite: Exchange Online, SharePoint, Teams, OneDrive</li><li>Cloud Telephony & Communications</li><li>Security Tools: Microsoft Defender, Intune, Purview</li><li>Zero Trust Architecture: Zscaler ZPA/ZIA</li><li>Network Devices: Cisco Meraki, Fortinet</li><li>Device Management: Microsoft Intune, Autopilot</li><li>ITIL Practices: Change, Incident, and Problem Management</li></ul><p><strong><u>Nice to Have (Plus):</u></strong></p><ul><li>Relevant certifications such as:</li><li>CISSP (Certified Information Systems Security Professional)</li><li>Microsoft Certified: Azure Solutions Architect</li><li>Experience with Managed Detection and Response (MDR) tools</li><li>Familiarity with cloud-native infrastructure automation and monitoring tools</li><li>Exposure to enterprise digital transformation initiatives</li></ul><p>Candidates must be legally authorized to work in the United States without the need for current or future employer-sponsored work authorization.</p>

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