We are looking for an experienced Account Supervisor/Director to lead client relationships and oversee strategic account management initiatives. This long-term contract position is ideal for a detail-oriented individual with a strong background in managing client experiences, public relations, and annual planning processes. Based in New York, New York, this role requires a results-driven individual who can deliver impactful strategies tailored to client needs.<br><br>Responsibilities:<br>• Manage client accounts by fostering strong relationships and ensuring seamless communication.<br>• Develop and implement strategic plans to meet business objectives and client expectations.<br>• Oversee the execution of public relations campaigns and account services, ensuring alignment with client goals.<br>• Collaborate with internal teams to deliver high-quality client experiences and innovative solutions.<br>• Lead annual planning processes, including budgeting and resource allocation, to achieve desired outcomes.<br>• Provide strategic direction to clients, aligning their goals with actionable plans.<br>• Monitor account performance and deliver regular reports to stakeholders.<br>• Address client concerns promptly, ensuring satisfaction and maintaining trust.<br>• Stay updated on industry trends to inform strategic recommendations and improve service delivery.<br>• Drive continuous improvement in account management practices to enhance overall efficiency.

• Proven experience in account management or a related field.<br>• Strong understanding of client experience (UX) strategies and their application.<br>• Expertise in public relations and account service management.<br>• Demonstrated ability to create and execute annual planning initiatives.<br>• Exceptional communication and interpersonal skills.<br>• Ability to provide strategic direction and actionable insights.<br>• Proficiency in managing multiple accounts and meeting deadlines.<br>• Knowledge of industry trends and best practices in account management and client relations.

<h3 class="rh-display-3--rich-text">Innovation starts with people.^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>