We are looking for a dedicated Customer Service Representative to join our team in Mount Pleasant, South Carolina. This Contract to permanent position offers the opportunity to work on a rotating schedule (4pm-12am) that includes holidays and weekends, ensuring seamless service to our customers. The ideal candidate will excel in delivering outstanding support while managing data entry tasks with precision. Responsibilities:• Provide exceptional assistance to customers by handling inquiries and resolving issues efficiently.• Manage a high volume of inbound and outbound calls in a detail oriented and courteous manner.• Accurately enter and update customer orders and information into the system.• Follow established protocols to ensure customer satisfaction and compliance with company policies.• Collaborate with team members to maintain smooth operations during weekends and holidays.• Demonstrate dependability and reliability in adhering to the rotating schedule.• Identify opportunities to enhance customer experiences and share feedback with the team.• Troubleshoot and resolve customer concerns with a focus on positive outcomes.• Maintain detailed records of customer interactions and transactions.• Support continuous improvement initiatives to optimize service delivery.

• Proven experience in customer service or call center roles. • Strong skills in managing inbound and outbound calls effectively. • Proficiency in handling data entry tasks with accuracy and attention to detail. • Excellent communication skills, both verbal and written. • Ability to work a rotating schedule, including weekends and holidays. • Detail-oriented mindset with the ability to multitask in a fast-paced environment. • Demonstrated reliability and commitment to consistent attendance. • Familiarity with customer support systems and tools is a plus.

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Mount Pleasant, SC
onsite
Contract / Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Mount Pleasant, South Carolina. This Contract to permanent position offers the opportunity to work on a rotating schedule (4pm-12am) that includes holidays and weekends, ensuring seamless service to our customers. The ideal candidate will excel in delivering outstanding support while managing data entry tasks with precision. Responsibilities:• Provide exceptional assistance to customers by handling inquiries and resolving issues efficiently.• Manage a high volume of inbound and outbound calls in a detail oriented and courteous manner.• Accurately enter and update customer orders and information into the system.• Follow established protocols to ensure customer satisfaction and compliance with company policies.• Collaborate with team members to maintain smooth operations during weekends and holidays.• Demonstrate dependability and reliability in adhering to the rotating schedule.• Identify opportunities to enhance customer experiences and share feedback with the team.• Troubleshoot and resolve customer concerns with a focus on positive outcomes.• Maintain detailed records of customer interactions and transactions.• Support continuous improvement initiatives to optimize service delivery.
2025-12-02T13:58:55Z

Customer Service Representative Job in Mount Pleasant | Robert Half