We are looking for a dedicated Customer Service Representative to join our team in Mt. Pleasant, South Carolina. In this long-term contract position, you will play a crucial role in supporting our legal team by managing client communications and ensuring critical documentation is readily available. This is an excellent opportunity for someone who thrives in a fast-paced environment and is passionate about delivering exceptional service.<br><br>Responsibilities:<br>• Communicate with potential and current clients to gather and provide necessary information.<br>• Ensure all client and case-related documents are organized and accessible for the legal team.<br>• Handle sensitive and confidential information with the utmost professionalism.<br>• Maintain a high level of accuracy and attention to detail in all documentation tasks.<br>• Utilize Microsoft Word, Excel, and Outlook to prepare, edit, and manage legal correspondence.<br>• Collaborate with team members to meet deadlines and improve workflow processes.<br>• Address client inquiries promptly and professionally, ensuring a positive experience.<br>• Provide administrative support to the legal team, including scanning and filing legal documents.<br>• Ensure legal files are updated, accurate, and compliant with company standards.<br>• Exhibit strong interpersonal and communication skills to build relationships with clients and colleagues.

• High school diploma required; an advanced degree in a related field is preferred.<br>• One to four years of experience in a law firm or a similar environment that requires attention to detail is preferred.<br>• Demonstrated ability to handle confidential and sensitive information with discretion.<br>• Strong organizational skills with the ability to manage multiple tasks and meet deadlines.<br>• Proficiency in Microsoft Word, Excel, and Outlook is essential.<br>• Excellent verbal and written communication skills, with a courteous and attentive phone demeanor.<br>• Self-motivated with a keen attention to detail and a positive, proactive attitude.<br>• Ability to build rapport and work effectively with a diverse group of people.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>