We are looking for a dedicated Customer Service Representative to join our team in Monterey, California. This position is within the non-profit sector and offers an exciting opportunity to support events while providing excellent customer service. As a Contract-to-permanent role, this position allows for long-term growth and development within the organization. Responsibilities: • Process credit card transactions quickly and accurately during event operations. • Provide clear directions to attendees and assist them in navigating the festival grounds. • Handle inbound and outbound calls with professionalism and efficiency. • Address customer inquiries and resolve issues in a timely manner. • Collaborate with the onsite coordinator to ensure smooth event staffing and operations. • Maintain a high level of organization in a fast-paced environment. • Contribute to the overall success of the event by delivering exceptional customer service. • Follow company guidelines and adhere to the required dress code. • Support the team by assisting with additional duties as needed.

• Minimum of 1 year of experience in customer service, preferably in a call center or event setting. • Proficiency in handling cash transactions and processing payments. • Strong skills in answering inbound calls and managing outbound calls. • Ability to work effectively in a team environment and communicate clearly. • Experience with order entry and maintaining accurate records. • Excellent organizational and multitasking abilities. • High school diploma or equivalent education required. • Flexibility to work during event hours, including evenings and weekends.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Monterey, CA
onsite
Contract / Temporary to Hire
20.00 - 21.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Monterey, California. This position is within the non-profit sector and offers an exciting opportunity to support events while providing excellent customer service. As a Contract-to-permanent role, this position allows for long-term growth and development within the organization. Responsibilities: • Process credit card transactions quickly and accurately during event operations. • Provide clear directions to attendees and assist them in navigating the festival grounds. • Handle inbound and outbound calls with professionalism and efficiency. • Address customer inquiries and resolve issues in a timely manner. • Collaborate with the onsite coordinator to ensure smooth event staffing and operations. • Maintain a high level of organization in a fast-paced environment. • Contribute to the overall success of the event by delivering exceptional customer service. • Follow company guidelines and adhere to the required dress code. • Support the team by assisting with additional duties as needed.
2025-09-08T23:13:46Z