<p>We are looking for an experienced Customer Service Representative to join our team in Cranbury, New Jersey. This is a Contract-to-permanent position, where you will play a vital role in supporting production planning, logistics, and customer service operations. The ideal candidate will be skilled in managing supply chain data, collaborating across departments, and ensuring efficient workflows.</p><p><br></p><p>Responsibilities:</p><ul><li>Prepare and print labels, release production orders, and update work instructions to support efficient production planning.</li><li>Modify production schedules as needed to align with shifting priorities and operational demands.</li><li>Develop and maintain comprehensive spreadsheets, dashboards, and reports to monitor key performance indicators and operational metrics.</li><li>Provide backup support for purchasing and other cross-functional roles as needed.</li><li>Collaborate with the logistics team to streamline delivery schedules and reduce transportation costs.</li><li>Leverage advanced Excel functions and Microsoft Office tools to analyze, interpret, and visualize supply chain data.</li><li>Respond promptly and effectively to customer service inquiries to ensure high levels of satisfaction.</li><li>Oversee order entry processes and verify accuracy across supply chain documentation and records.</li></ul>

<p>• Proven experience in customer service.</p><p>• Strong knowledge of order entry and supply chain management processes.</p><p>• Proficiency in creating and maintaining spreadsheets, dashboards, and reports using Excel.</p><p>• Familiarity with bill of materials (BOM) and production planning workflows.</p><p>• Ability to collaborate effectively with logistics and other cross-functional teams.</p><p>• Skilled in resolving customer inquiries and ensuring high-quality service.</p><p>• Experience in printing and label generation processes.</p><p>• Excellent organizational and communication skills to manage multiple priorities.</p>

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>