Position Overview<br>We are looking for a versatile IT Support and Application Development Professional with strong expertise in Microsoft technologies to join our team. This position is suited for an experienced individual who enjoys solving complex technical challenges and contributing to innovative technology initiatives. The role involves providing comprehensive technical assistance, building and maintaining software solutions, and partnering with various teams to optimize our technology environment. This is an on-site position and may occasionally require after-hours availability.<br><br>Primary Responsibilities<br><br>Deliver responsive technical assistance for hardware, software, and network-related issues.<br>Design, develop, and maintain applications aligned with organizational needs.<br>Diagnose and resolve advanced technical problems to ensure smooth business operations.<br>Work collaboratively with internal teams to identify and implement technology improvements.<br>Maintain accurate documentation of support activities and development workflows.<br>Support infrastructure management, including servers, networking, and security systems.<br>Research emerging technologies and recommend enhancements to existing systems.<br>Provide mentorship and guidance to less experienced team members.<br><br><br>Required Qualifications<br><br>Bachelor’s degree in Computer Science, Information Systems, or related discipline.<br>Minimum of 5 years in IT support combined with software development experience.<br>Strong proficiency in Microsoft platforms such as Microsoft 365, Azure, and .NET.<br>Solid programming skills in languages like C#, Java, Python, or similar.<br>In-depth understanding of operating systems, networking protocols, and database technologies.<br>Excellent troubleshooting and problem-solving capabilities.<br>Familiarity with IT service management frameworks (e.g., ITIL).<br>Strong communication and collaboration skills.<br>Experience with cloud services (Azure, AWS) and DevOps practices is advantageous.

• Bachelor’s degree in Computer Science, Information Systems, or a related field.<br>• At least five years of combined experience in IT support and software development.<br>• Proficiency in Microsoft technologies, including Microsoft 365, Azure, and Windows Server.<br>• Strong programming skills in languages such as C#, Java, or Python.<br>• Solid understanding of operating systems, networking protocols, and database management.<br>• Exceptional troubleshooting and problem-solving abilities.<br>• Familiarity with IT service management frameworks and cloud services.<br>• Effective communication and collaboration skills to work across teams.

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