Search jobs now Find the right job type for you Explore how we help job seekers Contract talent Permanent talent Learn how we work with you Executive search Finance and Accounting Technology Marketing and Creative Legal Administrative and Customer Support Technology Risk, Audit and Compliance Finance and Accounting Digital, Marketing and Customer Experience Legal Operations Human Resources 2026 Salary Guide Demand for Skilled Talent Report Building Future-Forward Tech Teams Job Market Outlook Press Room Salary and hiring trends Adaptive working Competitive advantage Work/life balance Inclusion Browse jobs Find your next hire Our locations
Customer Service Representative
<p>We are representing a dynamic mortgage brokerage firm dedicated to helping clients achieve their homeownership goals. Our team thrives on integrity, personalized service, and innovative solutions. We’re looking for a motivated Inside Sales Representative to join our growing team on a contract to hire basis and play a key role in driving business success.</p><ul><li>Engage with inbound leads and follow up on warm prospects via phone, email, and CRM.</li><li>Educate clients on mortgage products, rates, and services to identify the best solutions for their needs.</li><li>Build and maintain strong relationships with potential borrowers and referral partners.</li><li>Schedule appointments for loan officers and assist in the pre-qualification process.</li><li>Meet or exceed monthly sales and conversion targets.</li><li>Maintain accurate records in CRM and ensure compliance with industry regulations.</li></ul>
<p>• Minimum of 2 years of experience in sales or customer service.</p><p>• Previous experience in the mortgage industry is preferred but not required.</p><p>• Strong proficiency in customer service, including handling inbound and outbound calls.</p><p>• Familiarity with Salesforce or similar CRM platforms is highly desirable.</p><p>• Ability to multitask and manage time effectively in a fast-paced environment.</p><p>• Exceptional communication skills, both verbal and written, to interact with customers professionally.</p><p>• College degree is preferred but not mandatory, demonstrating a commitment to learning and growth.</p><p>• Proven ability to work independently while contributing to team success.</p>
<h3 class="rh-display-3--rich-text">TalentMatch<sup>®</sup></h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>
  • Ladera Ranch, CA
  • onsite
  • Contract / Temporary to Hire
  • 20.90 - 24.20 USD / Hourly
  • <p>We are representing a dynamic mortgage brokerage firm dedicated to helping clients achieve their homeownership goals. Our team thrives on integrity, personalized service, and innovative solutions. We’re looking for a motivated Inside Sales Representative to join our growing team on a contract to hire basis and play a key role in driving business success.</p><ul><li>Engage with inbound leads and follow up on warm prospects via phone, email, and CRM.</li><li>Educate clients on mortgage products, rates, and services to identify the best solutions for their needs.</li><li>Build and maintain strong relationships with potential borrowers and referral partners.</li><li>Schedule appointments for loan officers and assist in the pre-qualification process.</li><li>Meet or exceed monthly sales and conversion targets.</li><li>Maintain accurate records in CRM and ensure compliance with industry regulations.</li></ul>
  • 2025-12-17T17:29:08Z

Customer Service Representative Job in Ladera Ranch, CA | Robert Half