We are looking for a skilled Customer Service Representative to join our team on a contract basis in Clinton Township, Michigan. This role involves providing exceptional service and support to customers through various communication channels. If you are IMMEDIATELY AVAILABLE TO START THIS FRIDAY 9/26/25 and excel in learning new software and computer systems quickly and providing customer support, then this could be a great opportunity for you to add new skills within an educational institution to your resume! Responsibilities:• Respond promptly to inbound customer inquiries via phone and email, ensuring high-quality service.• Manage and resolve customer concerns efficiently while maintaining a detail-oriented demeanor.• Perform accurate data entry tasks to record customer interactions and update account information.• Handle order entry processes, ensuring accuracy and timely completion of requests.• Collaborate with team members to meet call center performance goals.• Utilize Microsoft Word and other tools to generate reports and manage documentation.• Make outbound calls when necessary to follow up on customer issues or requests.• Maintain a thorough understanding of company products and services to address customer needs effectively.• Adhere to call center policies and procedures to ensure compliance and consistency in service delivery.

• Minimum of 1 year of experience in a customer service or receptionist role, answering inbound calls.• Proficiency in answering inbound and outbound calls with professionalism.• Strong data entry skills with attention to detail and accuracy.• Familiarity with Microsoft Word and other office software.• Ability to handle order entry tasks and take payments efficiently and accurately.• Excellent verbal and written communication skills.• Strong problem-solving skills and the ability to work in a fast-paced environment.• Commitment to providing exceptional customer service.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Clinton Township, MI
onsite
Temporary
18.00 - 20.00 USD / Hourly
We are looking for a skilled Customer Service Representative to join our team on a contract basis in Clinton Township, Michigan. This role involves providing exceptional service and support to customers through various communication channels. If you are IMMEDIATELY AVAILABLE TO START THIS FRIDAY 9/26/25 and excel in learning new software and computer systems quickly and providing customer support, then this could be a great opportunity for you to add new skills within an educational institution to your resume! Responsibilities:• Respond promptly to inbound customer inquiries via phone and email, ensuring high-quality service.• Manage and resolve customer concerns efficiently while maintaining a detail-oriented demeanor.• Perform accurate data entry tasks to record customer interactions and update account information.• Handle order entry processes, ensuring accuracy and timely completion of requests.• Collaborate with team members to meet call center performance goals.• Utilize Microsoft Word and other tools to generate reports and manage documentation.• Make outbound calls when necessary to follow up on customer issues or requests.• Maintain a thorough understanding of company products and services to address customer needs effectively.• Adhere to call center policies and procedures to ensure compliance and consistency in service delivery.
2025-09-24T16:54:14Z