We are seeking a detail oriented and adaptable Senior Benefits Analyst to support our Benefits team during a critical transition period. This temporary role will backfill an exiting Benefits Manager and play a key role in vendor coordination, system troubleshooting, and seasonal employee onboarding. While not a managerial or decision-making position, this role requires a high level of autonomy, technical fluency, and problem-solving ability. Key Responsibilities• Serve as point of contact for benefits vendors: attend weekly calls, respond to data requests, and assist with escalated employee issues.• Investigate and resolve complex benefits cases escalated from our Tier 1 & 2 support partner (Genpact).• Monitor and troubleshoot system issues, including broken file feeds, calculation errors, and data mismatches.• Support upcoming system implementations: o Bswift (Benefits Admin platform) launching Marcho Workday (HRIS) launching July• Assist with Open Enrollment preparation and execution (July), aligned with our August plan year start.• Run queries in PeopleSoft and manipulate data in Excel for manual processes.• Collaborate with internal stakeholders and vendors to ensure smooth onboarding of approximately 35,000 seasonal employees.• Maintain documentation and track issues for resolution and process improvement.• Perform some compliance monitoring and support vendor-led efforts to ensure adherence to applicable regulations (e.g., ACA, HIPAA, COBRA, ERISA, FSA, 401(k)).• Create and maintain internal process documentation and standard operating procedures for recurring tasks and troubleshooting.• Partner with Payroll, HRIS, and Finance teams to ensure benefits data flows correctly across systems.• Support employee-facing communications and education efforts, especially during Open Enrollment and system transitions.• Train internal team members or Genpact representatives on new processes or recurring issues to reduce escalations.• Track and escalate vendor service issues, answer cases, and help enforce service-level agreements.

Benefit Functions, Benefits Analysis, Compensation & Benefits, Benefits Coordination, Workday, PeopleSoft, Benefits Administration

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Broomfield, CO
remote
Temporary
45.83 - 55.00 USD / Hourly
We are seeking a detail oriented and adaptable Senior Benefits Analyst to support our Benefits team during a critical transition period. This temporary role will backfill an exiting Benefits Manager and play a key role in vendor coordination, system troubleshooting, and seasonal employee onboarding. While not a managerial or decision-making position, this role requires a high level of autonomy, technical fluency, and problem-solving ability. Key Responsibilities• Serve as point of contact for benefits vendors: attend weekly calls, respond to data requests, and assist with escalated employee issues.• Investigate and resolve complex benefits cases escalated from our Tier 1 & 2 support partner (Genpact).• Monitor and troubleshoot system issues, including broken file feeds, calculation errors, and data mismatches.• Support upcoming system implementations: o Bswift (Benefits Admin platform) launching Marcho Workday (HRIS) launching July• Assist with Open Enrollment preparation and execution (July), aligned with our August plan year start.• Run queries in PeopleSoft and manipulate data in Excel for manual processes.• Collaborate with internal stakeholders and vendors to ensure smooth onboarding of approximately 35,000 seasonal employees.• Maintain documentation and track issues for resolution and process improvement.• Perform some compliance monitoring and support vendor-led efforts to ensure adherence to applicable regulations (e.g., ACA, HIPAA, COBRA, ERISA, FSA, 401(k)).• Create and maintain internal process documentation and standard operating procedures for recurring tasks and troubleshooting.• Partner with Payroll, HRIS, and Finance teams to ensure benefits data flows correctly across systems.• Support employee-facing communications and education efforts, especially during Open Enrollment and system transitions.• Train internal team members or Genpact representatives on new processes or recurring issues to reduce escalations.• Track and escalate vendor service issues, answer cases, and help enforce service-level agreements.
2025-10-27T19:33:56Z