Collections Specialist
<p>We are looking for a dedicated Collections Specialist to join our team in Bloomington, Minnesota. In this long-term contract role, you will play a vital part in managing customer accounts and ensuring timely collection of payments while maintaining positive relationships with clients. This position offers an excellent opportunity to utilize your expertise in business-to-business collections.</p><p><br></p><p>Responsibilities:</p><p>• Analyze customer accounts to identify overdue balances and initiate effective collection strategies.</p><p>• Communicate payment terms, account statuses, and repayment plans clearly and professionally to clients.</p><p>• Accurately document customer interactions, payment agreements, and account updates in company systems.</p><p>• Resolve customer disputes and inquiries regarding account balances in a timely and efficient manner.</p><p>• Collaborate with internal departments, such as billing and accounting, to address discrepancies and escalate complex issues.</p><p>• Meet and exceed individual collection goals while adhering to company policies and guidelines.</p><p>• Follow up on payment commitments to ensure compliance and monitor accounts for potential further action.</p><p>• Foster positive relationships with clients to encourage timely payments while maintaining goodwill.</p><p>• Stay informed about relevant legal and regulatory requirements pertaining to collections practices.</p>
• Proven experience in commercial and consumer collections, with a strong understanding of collection processes.<br>• Proficiency in using Microsoft Excel, including pivot tables, to manage and analyze data.<br>• Solid knowledge of credit and billing collection practices.<br>• Strong communication and negotiation skills to effectively interact with clients and internal teams.<br>• Ability to work independently and meet collection targets in a fast-paced environment.<br>• Detail-oriented with excellent organizational skills to maintain accurate records.<br>• Familiarity with collections management systems and tools.<br>• Knowledge of relevant legal regulations related to collections processes.
<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p>
<p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p>
<p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p>
<p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>
- Bloomington, MN
- onsite
- Temporary
-
28.50 - 33.00 USD / Hourly
- <p>We are looking for a dedicated Collections Specialist to join our team in Bloomington, Minnesota. In this long-term contract role, you will play a vital part in managing customer accounts and ensuring timely collection of payments while maintaining positive relationships with clients. This position offers an excellent opportunity to utilize your expertise in business-to-business collections.</p><p><br></p><p>Responsibilities:</p><p>• Analyze customer accounts to identify overdue balances and initiate effective collection strategies.</p><p>• Communicate payment terms, account statuses, and repayment plans clearly and professionally to clients.</p><p>• Accurately document customer interactions, payment agreements, and account updates in company systems.</p><p>• Resolve customer disputes and inquiries regarding account balances in a timely and efficient manner.</p><p>• Collaborate with internal departments, such as billing and accounting, to address discrepancies and escalate complex issues.</p><p>• Meet and exceed individual collection goals while adhering to company policies and guidelines.</p><p>• Follow up on payment commitments to ensure compliance and monitor accounts for potential further action.</p><p>• Foster positive relationships with clients to encourage timely payments while maintaining goodwill.</p><p>• Stay informed about relevant legal and regulatory requirements pertaining to collections practices.</p>
- 2025-09-18T16:04:10Z