<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a <strong>Systems Engineer (contract).</strong> In this role, you'll be responsible for ensuring a seamless experience across devices, AV systems, collaboration tools, and SaaS platforms. <strong>This role is a hybrid in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>SaaS Administration:</strong> Manage and support Google Workspace, Zoom, Slack, and other essential SaaS platforms, including user provisioning and access controls.</li><li><strong>Onsite IT Support:</strong> Deliver hands-on technical assistance for hardware, software, and connectivity issues with professionalism and empathy.</li><li><strong>Executive Support:</strong> Provide high-touch support to executives, ensuring seamless operation of devices, meetings, travel tech, and daily systems.</li><li><strong>Device Management:</strong> Set up, configure, and maintain employee laptops (primarily macOS), ensuring compliance through Jamf or similar MDM tools.</li><li><strong>AV & Zoom Room Maintenance:</strong> Support and maintain audiovisual systems and Zoom Rooms for hybrid meetings, company events, and executive communications.</li><li><strong>Employee Lifecycle Support:</strong> Handle onboarding and offboarding tasks, including equipment provisioning, account setup, and orientation.</li><li><strong>Help Desk Operations:</strong> Triage and resolve IT tickets via help desk platforms, Slack, Zoom, and email—focusing on clarity, speed, and accountability.</li><li><strong>Process Improvement:</strong> Collaborate with IT and Security teams to automate workflows, improve processes, and maintain internal documentation.</li><li><strong>Compliance & Security:</strong> Ensure all support activities align with HIPAA, SOC 2, HITRUST, and internal security standards.</li></ul>

<p><strong>Qualifications:</strong></p><ul><li>4+ years of experience providing IT systems support, ideally in a fast-paced SaaS or hybrid work environment.</li><li>Proficient in troubleshooting macOS and Apple hardware.</li><li>Practical knowledge of AV systems and Zoom Room setup and support.</li><li>Clear understanding of IT operations in security-sensitive environments, including compliance with HIPAA, SOC 2, and HITRUST standard</li><li>Familiarity with Apple device management tools such as Jamf or similar MDM solutions.</li><li>Experience with Google Workspace, Zoom, and other cloud-based collaboration platforms.</li><li>Exceptional customer service and communication skills, with a proven ability to support senior leadership effectively.</li><li>Proficient organizational skills and the ability to prioritize tasks while working independently with minimal supervision.</li></ul><p><strong>Contract Benefit Offerings:</strong></p><ul><li>Healthcare (medical, dental, and vision plans)</li><li>401(k) and retirement plans</li><li>Commuter benefits</li><li>Employee and vendor discounts</li><li>Employee Assistance Program (EAP)</li><li>And many more!</li></ul><p><br></p>

<h3 class="rh-display-3--rich-text">Technology Doesn't Change the World, People Do.^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>