Encouraging adoption, one step at a time
Technology adoption will likely happen unevenly across your workforce. Before a new process can take hold, you may need to send reminders, offer quick refreshers, and help your employees connect the dots between what’s changing and why it matters. But with steady encouragement and small adjustments, early setbacks can turn into real progress.
To build momentum without overwhelming your staff, try these low-lift but high-impact actions:
Start with a pilot. Introduce a new tool with one service line—like using cloud-based document sharing in internal audit—before rolling it out more broadly.
Update the basics. Refresh internal checklists, shared templates or standard procedures to align with the new system and minimize friction in daily workflows.
Keep learning simple. A five-minute tip in a weekly team meeting or a short demo video can drive greater engagement and knowledge retention than longer, more formal training sessions.
Designate a go-to. You don’t need an official “tech champion” to help rally your team—just someone comfortable with the new tool and willing to answer quick questions and share tips.
Celebrate early wins. Whether it’s saving 30 minutes on a routine task or earning positive feedback from a key stakeholder in the business, highlight the impact of the technology upgrade to keep your team members engaged and invested.
These small but meaningful actions can also boost employee satisfaction. When staff feel supported through change, they’re more likely to stay engaged—and remain with your organization, too.
