Posted by Cynthia Kong on Wednesday, April 23, 2014 - 00:00
It's often said that no one's indispensable in today's workplace, that everyone's replaceable. But we happen to think there are ways administrative professionals can show their indispensability.
Here are 10 tips from OfficeTeam to help you develop a reputation for being indispensable.
1. Know the 3 T's for your industry! That means being on top of the terminology, trends and technology in your business sector.
2. Step up your technical and social media abilities. It's usually a given administrative professionals should be familiar with Microsoft Office programs, but support staff today are often helping with everything from running virtual meetings to managing social media feeds. Are there areas where you could add value?
3. Hone your interpersonal skills. Strong verbal and written communication skills are more important than ever for administrative professionals. To ensure you're coming across clearly, remember to determine your objective, tailor the message to your audience, consider the medium, be succinct and evaluate if any wording is confusing.
4. Keep an eye on the bottom line. Helping your company control costs is a surefire way to become viewed as indispensable. Look for opportunities to reduce expenses and volunteer for roles focused on cost savings.
5. Be proactive. Employers value administrative professionals who can jump in and help with projects that may be outside their job descriptions. For example, you may be able to assist with event planning, hiring or social responsibility efforts.
6. Show what you're made of at meetings. Don't just sit quietly and take notes. Get involved by offering ideas and suggestions.
7. Get your name out there. Stay at the top of people's minds by introducing yourself at events like company picnics and holiday parties. Join interdepartmental committees to get to know others.
8. Promote your contributions. Provide regular status reports to your manager. In them, make sure you're not downplaying your actions through brief or vague language. But don't forget to also point out team successes and give credit to others. Collect complimentary notes from managers and other good news in a file. These could come in handy to share with your boss, especially around performance review time.
9. Be a positive presence. No one wants to work with a Debbie Downer. People with positive attitudes can rub off on others and improve team morale.
10. Look ahead. Things are constantly changing, so make sure you're ahead of the curve. Keep up with what's new in the administrative field and in your industry by getting involved in professional associations, networking, reading administrative publications and websites, and attending conferences.
What other tips do you have for becoming an office MVP?