‘Facing’ the Facts: Emojis and Emoticons at Work

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By Robert Half July 6, 2016 at 8:19am

“Facing” the Facts: Emojis and Emoticons at Work

How managers feel when someone uses emojis or emoticons in work communications:

21% Smiley face: It’s fun!
40% OK hand sign: It’s fine in certain situations
39% Thumbs down: How unprofessional!

How employees feel about using emojis or emoticons in work communications:

19% I use them all the time because they help me show the feelings behind the message
22% I use them sometimes but limit usage to casual exchanges with coworkers and not formal communications with higher-ups
26% I use them sparingly since I don’t think they appear very professional
33% I never use them and prefer to express myself in writing

Source: OfficeTeam surveys of 306 senior managers and 355 workers in the United States

© 2016 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

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