We are looking for a dedicated Customer Service Representative to join our team in Struthers, Ohio. This long-term contract position is ideal for someone with a background in manufacturing, metals, or industrial sales who thrives in a dynamic environment. In this role, you will be responsible for handling customer inquiries, managing orders, and ensuring smooth communication between clients and internal teams.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries and provide accurate information regarding aluminum extrusion products.<br>• Process orders efficiently while ensuring all customer requirements are met.<br>• Address customer concerns and resolve issues to maintain high satisfaction levels.<br>• Collaborate with internal teams to coordinate and fulfill customer needs.<br>• Enforce company policies and labor agreements consistently.<br>• Adapt to shifting priorities and manage tasks effectively.<br>• Maintain positive and attentive interactions with customers and colleagues.<br>• Utilize Microsoft Office Suite and customer relationship management software to organize and track customer data.<br>• Apply problem-solving skills to identify and resolve challenges in a timely manner.<br>• Stay informed about manufacturing processes and technical terminology relevant to the aluminum extrusion industry.
<p>We are seeking an experienced Customer Service Representative for a contract-to-permanent opportunity within the manufacturing sector. This position offers the chance to work in a dynamic environment alongside collaborative colleagues focused on delivering outstanding customer experiences.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately provide price and delivery quotations, enter customer orders, and manage schedule adjustments.</li><li>Monitor assigned customer accounts, including demand forecasting, order expediting, and ongoing account detail maintenance.</li><li>Work in partnership with sales, supply chain, and manufacturing teams to address delivery performance concerns and ensure seamless fulfillment.</li><li>Maintain a high level of product and account knowledge through regular training and hands-on management.</li><li>Communicate commercial terms and product details confidently with customers and sales teams.</li><li>Proactively manage orders, maintaining consistent communication to exceed customer expectations.</li><li>Apply business guidelines to effectively resolve customer situations and inquiries.</li><li>Use intermediate system and Excel skills to analyze account data, identify trends, and contribute to performance improvements.</li><li>Collaborate efficiently within a team-oriented environment to support operational objectives.</li></ul>
We are looking for a dedicated and success-driven Customer Service Representative to join our team in Hermitage, Pennsylvania. In this long-term contract position, you will play a key role in delivering exceptional service within the financial services industry by addressing client inquiries and providing tailored solutions. This opportunity is ideal for individuals eager to develop their customer service skills while contributing to a collaborative and fast-paced environment.<br><br>Responsibilities:<br>• Handle a high volume of incoming calls efficiently, ensuring customer concerns and inquiries are resolved promptly.<br>• Assist clients with tasks such as opening new accounts, updating account information, and resolving banking-related issues.<br>• Provide accurate and detailed information about financial products and services to customers.<br>• Maintain thorough documentation of customer interactions in the organization's system.<br>• Collaborate with team members to deliver seamless and consistent customer experiences.<br>• Analyze account details to identify customer needs and recommend suitable banking solutions.<br>• Uphold confidentiality and adhere to banking regulations while handling sensitive customer data.<br>• Stay updated on the latest banking procedures, products, and services to ensure accurate responses to client queries.<br>• Offer solutions to enhance customer satisfaction and build long-lasting relationships.
<p>We are seeking a Sales Support Specialist for a long-term contract role in Streetsboro, Ohio. This position is a key member of our team, dedicated to supporting the sales department through administrative functions, customer engagement, and data management. You will contribute directly to company growth and operational efficiency while building your skills in a fast-paced environment.</p><p>Responsibilities:</p><ul><li>Accurately input and manage data in company systems and Excel spreadsheets.</li><li>Provide dedicated assistance to the sales team in identifying and pursuing business opportunities, including selling crane parts.</li><li>Handle inbound customer calls and conduct proactive warm calls to existing and potential clients.</li><li>Partner with internal teams and external clients to facilitate smooth communication and enhance service delivery.</li><li>Research model serial numbers to identify and confirm correct part numbers for orders.</li><li>Utilize platforms such as Salesforce, Google Suites, and proprietary systems to track workflows and orders.</li><li>Support efforts to drive sales revenue, maintain the Salesforce pipeline, and maximize Webshop utilization.</li><li>Ensure consistent customer satisfaction through responsive, attentive service and problem resolution.</li><li>Streamline and optimize order entry processes to enhance departmental efficiency.</li></ul>
<p>We are looking for a skilled End User Support Specialist to join our team in Walton Hills, Ohio. In this role, you will provide end-user technical support, troubleshoot issues with hardware, software, and networks, and ensure seamless operations for our employees. This Contract to permanent position offers the opportunity to work in a dynamic environment while utilizing your expertise in Office 365 administration and Microsoft technologies.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for Office 365 applications, including troubleshooting issues with Outlook, Teams, SharePoint, and OneDrive.</p><p>• Manage user accounts, password resets, and access permissions using the Microsoft 365 Admin Center.</p><p>• Diagnose and repair hardware problems for desktops, laptops, printers, and other peripheral devices.</p><p>• Assist in resolving Windows operating system errors and basic networking connectivity issues.</p><p>• Maintain detailed records of incidents and resolutions in the ticketing system for future reference.</p><p>• Educate employees on effective use of Office 365 tools and security best practices.</p><p>• Collaborate with the IT team to address complex technical challenges and ensure prompt solutions.</p><p>• Perform desktop imaging and configuration to prepare workstations for deployment.</p><p>• Support Active Directory operations, including user account management and directory updates.</p><p>• Stay updated on the latest Microsoft technologies and assist in implementing system improvements.</p>
We are looking for a dedicated Receptionist to join our team at a nonprofit organization in Sharon, Pennsylvania. This is a long-term contract position where you will play an essential role in ensuring smooth office operations and providing excellent customer service. The ideal candidate will have strong organizational skills and a proactive attitude to support various administrative tasks.<br><br>Responsibilities:<br>• Welcome guests and visitors, offering assistance and information as needed.<br>• Manage incoming and outgoing mail, including sorting, distributing, and preparing mail for delivery.<br>• Perform accurate data entry to maintain and update organizational records.<br>• Operate a multi-line phone system to answer, transfer, and manage inbound calls efficiently.<br>• Provide general administrative support to ensure seamless daily operations.<br>• Maintain confidentiality while handling sensitive information and documents.<br>• Assist in coordinating office supplies and managing inventory.<br>• Support team members and leadership with additional tasks as required.
<p><br></p><p>Our company is seeking a detail-oriented Claims and Payments Specialist to join our administrative or healthcare support team. This position is responsible for processing claims, working on denials, posting payments, and managing bill payments for our clients. The ideal candidate is proactive, organized, and committed to ensuring accurate handling of financial and billing requests.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Accurately process client claims and documentation.</li><li>Review, research, and resolve claim denials in a timely manner.</li><li>Post payments received to the proper accounts, maintaining clear and accurate records.</li><li>Pay bills for clients, ensuring deadlines and processes are followed.</li><li>Communicate with internal teams and clients regarding billing status, issues, and resolutions.</li><li>Maintain compliance with company and industry billing standards.</li><li>Support additional administrative or billing tasks as needed.</li></ul><p>Qualifications:</p><ul><li>Prior experience in claims processing, payment posting, billing, or related administrative duties is preferred.</li><li>Strong attention to detail and organizational skills.</li><li>Excellent verbal and written communication abilities.</li><li>Proficiency in basic office software and billing systems.</li><li>Willingness to pay bills on behalf of clients as required by the role.</li></ul><p><br></p>
We are looking for a friendly and organized Receptionist to join our team in Warren, Ohio. In this contract position, you will play a vital role as the first point of contact for clients and visitors, ensuring smooth day-to-day operations. This role offers flexible hours, with opportunities for part-time or ongoing shifts based on business needs.<br><br>Responsibilities:<br>• Greet clients and visitors warmly, providing assistance and direction as needed.<br>• Answer and manage inbound calls using a multi-line phone system, ensuring prompt and attentive communication.<br>• Perform general administrative tasks such as filing, typing, and data entry to maintain office organization.<br>• Manage client documents and handle sensitive information with confidentiality.<br>• Assist in daily office operations and provide support for additional tasks as assigned.<br>• Maintain an organized and welcoming front desk environment.<br>• Collaborate with team members to ensure efficient workflow and client satisfaction.<br>• Monitor and restock office supplies when necessary.<br>• Schedule appointments and manage calendars to optimize office efficiency.
