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62 results for Customer Service Representative in Tustin, CA

Office Services Associate We are offering a short term contract employment opportunity for an Office Services Associate in Los Angeles, California, 90071, United States. This role is pivotal in ensuring seamless office operations, providing support for mail services, reprographics, print jobs, managing service requests for office equipment, and setting up workspaces for new hires. <br><br>Responsibilities:<br><br>• Handle incoming and outgoing mail, including sorting, distribution, and digital processing<br>• Perform tasks related to print and reprographics, ensuring high-quality output and meeting deadlines<br>• Prepare office spaces for new hires, including arranging necessary supplies and equipment<br>• Monitor and manage printing supplies and equipment, ensuring functionality and addressing service requests as needed<br>• Efficiently manage general office service requests, ensuring seamless day-to-day operations<br>• Provide light administrative support and contribute to maintaining a pleasant and productive office environment<br>• Utilize your skills in customer service, office functions, training, operations, and policy to effectively perform your duties<br>• Handle tasks related to answering inbound calls, supervising, presentations, hiring processes, scanning, and receptionist duties<br>• Troubleshoot issues related to facility, digital, communication skills, scanning documents, maintaining logs, and machinery<br>• Ensure quality assurance in printing, paper, and distribute faxes, utilizing your knowledge of R Code. Office Services Associate We are offering a short term contract employment opportunity for an Office Services Associate based in Los Angeles, California. As an Office Services Associate, you will be integral in providing back office services for various teams, including reprographics, copy and mail services, and supporting other service lines as needed. <br><br>Responsibilities<br>• Accurately and efficiently process office service tasks, primarily reprographics, mail and intake functions.<br>• Maintain detailed logs for all office services work.<br>• Ensure job tickets are properly filled out prior to initiating work.<br>• Manage the set-up and breakdown for events, including ordering meals and managing hospitality inventory.<br>• Communicate effectively with supervisors or clients regarding job or deadline issues.<br>• Adhere to established procedures to run jobs in the correct order.<br>• Troubleshoot basic equipment problems and place service calls when needed.<br>• Prioritize workflow to meet contracted deadlines for accepting, completing, and delivering all work.<br>• Interact with clients in person, over the phone, or electronically, providing exceptional customer service.<br>• Load machines with various paper and toner supplies.<br>• Ensure quality assurance on own work and work of others. Receptionist <p>We are seeking a dedicated Receptionist to join our dynamic team, located in Los Angeles, California. In this role, you will be responsible for a variety of clerical activities, including managing incoming calls, distributing mail, and assisting with administrative tasks for our non-profit organization. For immediate consideration, email your resume and call 626-463-2031. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Greet, welcome, and direct visitors in a detail-oriented manner.</p><p>• Efficiently manage incoming phone calls, screen and forward them as required.</p><p>• Handle daily mail, deliveries, and couriers, ensuring they are received and sorted.</p><p>• Update calendars, schedule meetings, and appointments as needed.</p><p>• Carry out additional receptionist duties including filing, photocopying, collating, and faxing.</p><p>• Assist in streamlining office operations and procedures.</p><p>• Provide accurate information to queries in-person or via phone/email.</p><p>• Ensure office security by adhering to safety procedures and managing access via the reception desk.</p><p>• Develop an understanding of the organization’s programs and services to respond to inquiries effectively.</p><p>• Support fundraising activities and events when required.</p><p>• Uphold the mission and goals of the non-profit organization in all tasks.</p> Credit Collections Coordinator - Contingent <p>We are offering an employment opportunity for a Credit Collections Coordinator in El Segundo, California. As a part of our team, you'll be instrumental in handling customer credit applications and inquiries, maintaining accurate records, and executing various administrative tasks in the field of collections. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Accurately and efficiently process customer credit applications</p><p>• Maintain precise records of customer credit</p><p>• Handle customer inquiries and resolve any issues in a timely manner</p><p>• Assist in sending collection emails to customers</p><p>• Undertake various administrative tasks including invoice submission into customer portals</p><p>• Research and resolve payment discrepancies</p><p>• Assist the cash applications teams in posting lockbox, ACH and credit card payments</p><p>• Partake in the daily mailing of invoices and credit memos</p><p>• Monitor customer accounts and perform appropriate actions</p> Receptionist We are offering a short-term contract employment opportunity for a Receptionist in Irvine, California. This role primarily focuses on customer service within a detail-oriented environment. The Receptionist will be stationed at the front desk, serving as the initial point of contact for clients and visitors. <br><br>Responsibilities:<br>• Greet clients and visitors warmly and with detail-oriented manners upon their arrival<br>• Coordinate and manage the booking of conference rooms and visitor offices<br>• Organize catering and food arrangements for events and lunches<br>• Keep the conference room and visitor offices tidy and prepared for use<br>• Manage inbound calls and effectively transfer them to the appropriate party<br>• Sort and distribute incoming mail and handle deliveries<br>• Maintain an updated phone list and other essential records<br>• Handle sensitive and confidential documents with discretion<br>• Collaborate with the onsite team to ensure a smooth operation<br>• Undertake additional projects or tasks as assigned<br>• Maintain cleanliness and organization of the workspace during downtime. Receptionist We are offering a short term contract employment opportunity in Los Angeles, California for a Receptionist. This role is primarily in the customer service industry where the Receptionist will serve as the first point of contact for clients and visitors. They will also handle administrative tasks such as booking conference rooms and ordering catering for events.<br><br>Responsibilities:<br>• Greet clients and visitors upon their arrival<br>• Manage the booking of conference rooms and visitor offices<br>• Order catering and food for events and lunches<br>• Ensure the conference room is set up and clean<br>• Collaborate with the onsite team to maintain a clean and welcoming environment<br>• Answer and transfer calls on a multi-line phone system<br>• Accept and sort mail deliveries<br>• Handle sensitive and/or confidential documents and information<br>• Communicate effectively with manager and client regarding job or deadline issues<br>• Maintain a detail-oriented demeanor, akin to a hotel concierge service, at all times<br>• Keep things stocked and clean during slow periods. Receptionist <p>We are seeking a professional and friendly Receptionist who is bilingual in Spanish to join our team on a temporary basis in City of Industry, CA. The ideal candidate will be the first point of contact for visitors and callers, providing excellent customer service while managing front desk operations. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.</p><p>Key Responsibilities:</p><ul><li>Answer and direct incoming calls in a professional and courteous manner.</li><li>Greet visitors, clients, and vendors upon arrival and notify appropriate staff of their arrival.</li><li>Handle bilingual communication (English/Spanish) with visitors, clients, and staff.</li><li>Maintain a tidy and welcoming reception area.</li><li>Distribute incoming mail and packages, as well as prepare outgoing mail.</li><li>Assist with basic administrative tasks such as data entry, filing, and scanning documents.</li><li>Schedule and coordinate appointments, meetings, and conference room bookings.</li><li>Provide general information to callers and visitors regarding the company’s services or policies.</li><li>Assist with light clerical duties such as updating records, preparing documents, and organizing files.</li><li>Support other administrative staff as needed.</li></ul><p>Schedule:</p><ul><li>Monday to Friday, 8:00 AM – 5:00 PM.</li><li>On-site position in City of Industry, CA.</li></ul><p>Duration:</p><ul><li>Temporary Assignment (with potential for extension based on business needs).</li></ul><p>Pay Rate:</p><ul><li>Competitive hourly pay based on experience.</li></ul><p><br></p> Sr. Full Desk Technical Recruiter <p>Title: Recruiting Manager</p><p>Department: Robert Half Technology – Permanent Placement Services</p><p>Location: Irvine, CA </p><p>Terms: Full-Time, Exempt </p><p>Compensation: DOE (Salaried) </p><p>Bonus Eligibility: Yes</p><p><br></p><p>Robert Half Inc., a global leader in specialized talent solutions, is looking for a recruiting manager to work within the full-time placement recruitment division which is part of Robert Half’s technology talent solutions line of business. </p><p><br></p><p>Once again, Robert Half was named to FORTUNE® magazine’s list of “Most Admired Companies.” (January 21, 2024)</p><p><br></p><p>Responsibilities</p><p><br></p><p>• As a recruiting manager, you will source & recruit target candidate profiles using various tools such as our proprietary database, managing public-facing job postings, direct head-hunting, LinkedIn, public job-boards such as Indeed, Monster & CareerBuilder, generating candidate referrals, attending networking events, etc. </p><p>• The recruiting manager will screen & Interview potential candidates, qualify them, and match them with the needs of our clients</p><p>• The recruiting manager / technical recruiter will market the services of Robert Half to commercial clients to generate new business through cross-leveraging existing Robert Half relationships, cold-calling, calling on leads and job postings, attending networking groups, and through the use of tools such as SalesForce.com, ZoomInfo, LinkedIn, our proprietary database, etc. </p><p>• Negotiate and establish contractual/recruiting agreements with clients </p><p>• Qualify client job requirements and establish plan to placement </p><p>• Provide customer service & counsel clients on strategy to attract & on-board talent</p><p>• Educate clients on current national and local market trends surrounding employment conditions, technical salary ranges and local variances</p><p><br></p><p><br></p> General Office Clerk We are offering a role in the advertising sector in Long Beach, California for a committed General Office Clerk. In this role, you will be tasked with supporting the team by managing front desk operations. This position is a short term contract employment opportunity.<br><br>Responsibilities:<br>• Oversee front desk operations, including welcoming and assisting guests and clients.<br>• Respond to incoming calls and direct them to the relevant department or individual.<br>• Arrange and prepare conference and meeting rooms as per the requirements.<br>• Plan office services and assist with their execution.<br>• Keep the reception area tidy and presentable.<br>• Collaborate with various departments to ensure smooth operations.<br>• Provide customer service support, answering inquiries and resolving issues promptly.<br>• Monitor office supplies and reorder when necessary.<br>• Guarantee that all office procedures are executed in a timely and efficient manner.<br>• Contribute to a positive office environment with a detail oriented demeanor. Receptionist We are offering a short term contract employment opportunity for a Receptionist in Los Angeles, California. As a Receptionist, you will be an integral part of our team, handling various administrative and customer service tasks, as well as data entry and file organization. You will also be the first point of contact for our visitors, ensuring their needs are met promptly and professionally.<br><br>Responsibilities<br><br>• Greet visitors and answer incoming calls, providing information and assistance as needed<br>• Assist with student enrollment procedures and maintain accurate attendance records<br>• Address parent inquiries and provide necessary support<br>• Offer assistance to students with health needs <br>• Ensure the school database is up-to-date and student cumulative records are well organized<br>• Handle parent volunteer applications and manage the process<br>• Prepare and process mail and deliveries, and manage correspondence <br>• Provide administrative support to the Middle School administrators<br>• Offer general support to all faculty and staff<br>• Carry out any other duties as assigned by the management. Front Desk Coordinator <p>A workspace company in El Segundo is looking for a Front Desk Coordinator to join their team on a contract basis. You’ll be responsible for greeting guests, answering and transferring calls and assisting with setting up conference rooms. </p> Dispatcher <p>We are seeking a proficient HVAC Dispatcher to join our team in the service industry, located in Walnut, California. This contract to permanent role involves a variety of tasks such as coordinating service orders, managing customer communications, and assisting with office management procedures.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Manage and dispatch HVAC service orders to technicians throughout the day, ensuring efficient workflow.</p><p>• Use mobile phone and iPad tools for effective communication with technicians and other personnel.</p><p>• Professionally handle incoming office phone calls, providing timely and accurate information.</p><p>• Keep customer automated systems up-to-date to track and close work orders.</p><p>• Assist Office Manager and Sales Representatives in their daily tasks for smooth operation.</p><p>• Perform on-call duty every other week to ensure continuous service.</p><p>• Generate purchase orders for technicians as needed, adhering to company guidelines.</p><p>• Use your proficiency in computer programs and CRM to maintain accurate customer and service records.</p><p>• Apply strong writing and editing skills to draft service calls and time and material approvals.</p><p>• Close service orders promptly and efficiently, contributing to overall customer satisfaction.</p> Receptionist <p>We are in search of a Receptionist for our Private Equity client located in Santa Monica. As a part of our team, you will be the first impression of our company, providing a warm and detail-oriented welcome to clients, visitors, and vendors. Your role will also involve administrative duties that ensure smooth daily operations. This role is onsite daily.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Handle all incoming calls, screening and redirecting them as required.</p><p>• Be the main contact for all visitors, clients, and vendors, managing check-ins and arranging visitor access cards.</p><p>• Ensure the reception area is well-kept and organized.</p><p>• Take charge of coordinating meetings, as well as managing bookings and conference room calendars.</p><p>• Assist with the reception and dispatch of mail and deliveries.</p><p>• Oversee the inventory and ordering of office supplies.</p><p>• Support various departments with clerical tasks such as filing, data entry, and scanning.</p><p>• Aid the Office Manager and Executive Assistants with any additional administrative duties or special projects.</p><p>• Establish and maintain relationships with building management and vendors to address facility-related requests.</p><p>• Uphold a detail-oriented demeanor when handling sensitive client and business information.</p> Collections Specialist We are offering a long term contract employment opportunity for a Collections Specialist in Carlsbad, California. As a Collections Specialist, you will be primarily focused on sales order entry, handling collections issues, and interacting with customers. You will also be tasked with ensuring that sales orders are processed accurately and efficiently, while maintaining a high level of customer service.<br><br>Responsibilities:<br>• Handle sales order entry, with a focus on accuracy and efficiency<br>• Address and resolve collections issues as they arise<br>• Maintain consistent interaction with customers to ensure a high level of customer service<br>• Utilize NetSuite and basic Excel for daily tasks and customer management<br>• Keep track of and follow up with customers regarding collections<br>• Review expense reports and ensure receipt availability<br>• Use your skills in Accounts Receivable (AR), Answering Inbound Calls, Claim Administration, and Collection Processes to meet job requirements<br>• Act as a gatekeeper for sales orders, ensuring all orders are processed correctly and efficiently<br>• Handle B2B collection emails and internal emails<br>• Deal with a large volume of sales orders and manage the accounts of big customers. Bilingual Receptionist <p>We are continuously seeking top bilingual Administrative Assistant / Receptionists for local ongoing opportunities around the San Fernando Valley. The ideal candidate is results-oriented & is deeply passionate about growing their career. Bilingual in Spanish is a must. In this role, you will perform various administrative and office support duties, while offering the highest tier customer service to guests/visitors. Please call (818) 703-8818 for immediate consideration and more information. </p> Bilingual Spanish Receptionist <p>A well-established company in <strong>[Location]</strong> is seeking a friendly and professional <strong>Bilingual Spanish Receptionist</strong> to be the face of the organization. The ideal candidate will have excellent communication skills in both English and Spanish and will excel at providing a welcoming experience for visitors and callers. If you have strong organizational skills and enjoy being at the center of a team’s success, this role is for you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors and manage a multi-line phone system to direct calls to the appropriate departments.</li><li>Maintain front desk organization, ensuring a clean and functional reception area.</li><li>Coordinate schedules and meeting spaces as needed for office activities.</li><li>Assist with data entry, file maintenance, and distributing mail or office supplies.</li><li>Translate documents and correspondence from English to Spanish or vice versa, as needed.</li><li>Support other departments with administrative tasks such as preparing correspondence and tracking information.</li><li>Provide a professional, welcoming demeanor in both Spanish and English to ensure all guests feel supported.</li><li>Handle inquiries from clients and team members effectively and promptly.</li></ul> Bilingual Receptionist <p>Robert Half currently has local ongoing openings for an articulate and skilled Receptionists in the Woodland Hills, CA area. In this role, you will be the face of our company, responsible for providing outstanding customer service to clients and visitors. Your primary role will involve greeting guests, managing phone calls, handling inquiries, and ensuring that our clients have a seamless and pleasant experience. You will also perform general administrative duties and assist other administrative staff with overflow work, including word processing, data entry and Internet research tasks. For more information, please call 818-703-8818.</p> Receptionist <p>Robert Half currently has local ongoing openings for an articulate and skilled Receptionists in the Woodland Hills, CA area. In this role, you will be the face of our company, responsible for providing outstanding customer service to clients and visitors. Your primary role will involve greeting guests, managing phone calls, handling inquiries, and ensuring that our clients have a seamless and pleasant experience. You will also perform general administrative duties and assist other administrative staff with overflow work, including word processing, data entry and Internet research tasks. For more information, please call 818-703-8818.</p><ul><li>Answer and direct phone calls in a polite and friendly manner</li><li>Welcome visitors in a warm and friendly manner, and answer any questions visitors have</li><li>Maintain reception area and all common areas in a clean and tidy manner at all times</li><li>Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer</li><li>Keep detailed and accurate records of visitor requests and of calls received</li><li>Receive deliveries; sort and distribute incoming mail</li><li>Take inventory of supplies and restock as needed</li><li>Maintain the general office filing system</li></ul><p><br></p> Office Clerk <p>Robert Half has an immediate employment opportunity for a Legal Office Clerk. The Legal Office Clerk will be responsible for, data entry, opening of new case files, file extraction (separating pertinent documents from e-folders and saving to shared drives) scanning and processing legal documents and incoming mail (open, sorting correlating and synthetizing), disseminating files to the appropriate departments, and assisting in the creation of trial notebooks, upon request. This is an excellent opportunity for sharp customer service professionals seeking a foundational opportunity within the legal industry and a chance to work in an office setting. The ideal legal candidate will have above average attention to detail, and basic proficiency with Microsoft Office suite and general technology. </p><p> </p><p>Have you worked in customer service, retail, food service or hospitality industries and excel in fast-paced and process driven environments? We want to hear from you! </p><p><br></p><p>Start Date: 3/20</p><p>Pay: $19-$22 (DOE) </p><p>Hours: 40 hours a week (schedule will be set as 8am-5pm or 7:30am-4:30pm after the training period).</p><p><br></p><p>To apply, ONLY email your resume to Vice President, Didi Moore at Didi.Moore [at} roberthalf [dot] [com]. Only those who email Didi directly will receive consideration for this opportunity. </p> Patient Account Representative <p>A hospital in Los Angeles is looking for a Patient Account Representative. The Patient Account Representative will be responsible for appealing denied healthcare claims as well as pursuing unpaid healthcare claims. The Patient Account Representative must be well versed in the areas of healthcare insurance collections as well as explanations of benefits. The right person for this position must have at least three years of experience as a Patient Account Representative in either a hospital or medical billing company.</p><p><br></p><p>Duties include:</p><p>-Insurance follow up via phone and web portals</p><p>-Drafting appeal letters for denied insurance claims</p><p>-Managed Care, HMO and PPO knowledge</p><p>-Reviewing EOB's and capitated claims</p><p>-MUST have Hospital Acute experience and UB04</p> Front Desk Coordinator <p>Are you a professional multitasker with a passion for creating a welcoming and efficient office environment? A reputable company in <strong>Vista, CA</strong>, is seeking a bright and organized <strong>Front Desk Coordinator</strong> to become the face of their office. If you thrive in a client-facing role and enjoy handling a variety of administrative tasks, this role is perfect for you!</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Greet visitors and ensure they are directed to the appropriate department or person.</li><li>Manage incoming calls, take messages, and forward inquiries to the correct team members.</li><li>Oversee the reception area and maintain a professional, organized workspace.</li><li>Handle incoming and outgoing mail, including courier deliveries and shipments.</li><li>Assist with scheduling appointments and managing meeting room calendars.</li><li>Provide administrative support to various departments as needed.</li><li>Maintain a high level of client service to create a positive first impression for all visitors.</li></ul> Executive Assistant <p>A leading healthcare organization is seeking an experienced Executive Assistant to provide high-level administrative support to the Chief Operating Officer (COO) and Chief Medical Officer (CMO). This role requires a detail-oriented professional with exceptional organizational skills, a proactive mindset, and the ability to handle a fast-paced and dynamic environment.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><ul><li>Calendaring and Scheduling: Manage complex calendars for the COO and CMO, coordinating internal and external meetings across multiple time zones.</li><li>Meeting Coordination: Schedule and organize meetings, prepare agendas, take minutes, and follow up on action items to ensure timely execution.</li><li>Communication Management: Act as a liaison between executives, internal teams, and external stakeholders, handling correspondence and ensuring alignment across all parties.</li><li>Travel Coordination: Plan and book domestic and international travel arrangements, including itineraries, accommodations, and transportation.</li><li>Document Preparation: Prepare high-quality reports, presentations, and other materials as needed.</li><li>Confidentiality: Handle sensitive information with discretion and maintain a high level of confidentiality.</li><li>Administrative Support: Perform general administrative tasks, including expense reporting, maintaining records, and supporting special projects as required.</li></ul> Accounting <p>Robert Half is recruiting a skilled and detail-oriented Accountant for our Hospitality client located in the heart of Corona, CA. In this role, you will work closely with an accounting team to support the day to day financial operations and ensure accuracy in all accounting processes. This is an onsite, contract position with an excellent opportunity to apply your accounting expertise in a dynamic workplace.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><strong>Accounting and Bookkeeping: </strong></p><ul><li>Maintain and reconcile general ledger accounts.</li><li>Prepare comprehensive financial statements.</li><li>Accounts Payable and Receivable: Accurately process AP/AR transactions and journal entries.</li><li>Payroll & Bank Reconciliations: Manage payroll processes and execute bank reconciliations.</li><li>Month-End and Year-End Closing: Support closing processes with accuracy and attention to detail.</li></ul><p><br></p> Office Specialist <p>Ready to bring your organizational skills and administrative expertise to support a dynamic team? We are seeking a detail-oriented <strong>Office Specialist</strong> to provide comprehensive administrative support and ensure smooth day-to-day operations. This is an exciting role for candidates who thrive on making an impact behind the scenes by keeping everything organized and running efficiently.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Perform a variety of administrative tasks, including data entry, correspondence, and filing.</li><li>Maintain office supplies and coordinate orders as needed.</li><li>Assist with scheduling, meetings, and managing staff calendars.</li><li>Prepare reports, spreadsheets, and presentations for management review.</li><li>Act as a liaison between departments to streamline office communication and processes.</li><li>Handle incoming and outgoing mail and manage document filing systems.</li><li>Provide exceptional support to both internal teams and external customers.</li></ul> Lead Medical Insurance Biller Collector A Hospital in Arcadia that is a leading healthcare system dedicated to providing exceptional patient care through cutting-edge technology, compassionate service is seeking to add highly skilled revenue cycle detail oriented. We are seeking a highly motivated and experienced Lead Medical Insurance Biller Collector to join our team and contribute to the efficient processing of medical claims for our large hospital system.<br>The Lead Medical Insurance Biller Collector will oversee and coordinate the medical billing process to ensure timely and accurate submission of claims, collections, and reimbursements. This role requires a deep understanding of insurance contracts, UB04 claim forms, and medical billing processes. With a hands-on approach, the Lead Medical Insurance Biller Collector will also serve as a subject-matter expert and guide a team of billing professionals to achieve revenue cycle goals.<br>Responsibilities:<br>• Supervise the daily operations of medical billing, including insurance verifications, claim submissions, and collections for hospital inpatient and outpatient services.<br>• Process and review UB04 claim forms for accuracy and compliance with payer requirements.<br>• Analyze insurance contracts to ensure proper application of reimbursement guidelines.<br>• Lead efforts in insurance collections, follow-ups, and resolving denied or underpaid claims.<br>• Serve as a mentor and resource for billing team members, providing training and guidance as needed.<br>• Monitor key performance indicators (KPIs) for billing efficiency and address process improvements.<br>• Collaborate with revenue cycle, coding, and finance departments to streamline workflows and escalate payment issues.<br>• Stay current on industry best practices, payer regulations, and coding updates to ensure compliance.<br>• Insurance experience in HMO, PPO and Government insurance
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