61 results for Customer Service Representative in Tustin, CA

Customer Service Representative We are offering a temporary-to-hire employment opportunity for a Customer Service Representative in the City of Industry, California. This role primarily entails processing customer orders, maintaining product inventory, and coordinating with various departments to ensure smooth operations. The selected candidate will be a part of a dynamic industry, where the primary workplace will be an office setting. Responsibilities: • Handle customer inquiries through phone or email and process their orders efficiently.• Ensure product availability by coordinating with purchasing or fabrication departments.• Collaborate with the shipping department to guarantee timely delivery of products.• Maintain an accurate record of customer interactions and transactions.• Use the Dynamics AX system to search for products in the database.• Assist customers by providing them with detailed product information.• Perform data entry tasks using an alphanumeric system.• Manage multiple calls per day, ensuring high-quality customer service.• Navigate various computer programs to support customer service operations.

Sr. Customer Service Representative We are offering a permanent employment opportunity for a Sr. Customer Service Representative in Carlsbad, California. As a Sr. Customer Service Representative, you will be playing a crucial role in managing customer interactions, tracking project statuses, and ensuring the accurate and efficient processing of customer orders. Responsibilities• Efficiently manage customer communication via inbound and outbound calls and emails.• Accurately enter and process customer orders into our system, ensuring meticulous attention to detail.• Ensure customers are regularly updated on the status of their projects and delivery schedules.• Work closely with production and logistics teams to prioritize and expedite orders when required.• Handle customer complaints and concerns professionally, demonstrating empathy and resolution skills.• Maintain well-organized and comprehensive records of all customer interactions and transactions.• Adhere to company policies and procedures while delivering exceptional customer service.

Customer Service Representative We are offering a long-term contract employment opportunity for a Customer Service Representative in the Real Estate and Property industry. This role is based in Tustin, California and offers a hybrid work schedule. As a Customer Service Representative, you will be the main point of contact for potential residents, providing them with comprehensive information about properties and maintaining an organized record of all customer interactions. Responsibilities: • Engage directly with potential residents through phone calls and emails, providing them with detailed information about the properties they are interested in. • Record customer interactions meticulously, noting all inquiries and their details. • Update customer accounts as required, ensuring all information is accurate and up-to-date. • Regularly follow-up with customers, ensuring their queries are resolved and they are satisfied with the information provided. • Use Microsoft Excel and Microsoft Word for data entry and other tasks. • Manage inbound and outbound calls effectively, ensuring customer satisfaction and efficiency. • Perform order entry tasks, ensuring accuracy and timeliness. • Schedule appointments as necessary, coordinating with both customers and internal teams. • Use your skills in property management to provide comprehensive and accurate information to customers.

Customer Service Representative We are in the process of recruiting a bilingual Spanish, Vietnamese, or Mandarin Customer Service Representative based in West Covina, California. This role is integral to our operations, handling inbound and outbound calls, delivering excellent customer care, and providing member services. The role offers a contract-to-permanent employment opportunity, ideal for candidates with skills in customer service, data entry, and Microsoft software. Responsibilities: • Provide stellar customer service through inbound and outbound call handling.• Carry out member services, ensuring all customer needs are met.• Maintain meticulous records of customer interactions and transactions.• Resolve customer inquiries and concerns promptly and professionally.• Utilize Microsoft Word and Outlook to manage customer data and communications.• Process customer requests accurately, demonstrating a keen eye for detail.• Adapt to varying work pace, managing tasks efficiently during busy periods.• Contribute to a team culture that values loyalty and cooperation.• Participate in training programs to continuously improve skills and knowledge.• Monitor customer accounts, taking necessary action when required.

Customer Service Representative Robert Half is partnering with a growing organization in Oceanside, CA to hire a Customer Service Representative who thrives on creating exceptional service experiences. This role is perfect for a professional with strong communication skills who enjoys helping customers resolve issues and find solutions. If you’re passionate about delivering excellent service and have a detail-oriented mindset, we invite you to apply! Key Responsibilities:Customer Assistance:<ul><li>Provide accurate and timely responses to customer inquiries via phone, email, or chat.</li><li>Assist customers with product or service information, troubleshooting, and order tracking.</li><li>Resolve customer issues or complaints by determining the best course of action to ensure satisfaction.</li></ul>Documentation and Reporting:<ul><li>Maintain detailed records of customer interactions and transactions in the company’s CRM system.</li><li>Generate reports on customer feedback to support continuous process and service improvements.</li></ul>Team Collaboration:<ul><li>Collaborate with other departments, such as sales or technical support, to address customer needs.</li><li>Contribute to team success by sharing feedback and solutions to improve customer service processes.</li></ul>

Customer Service Representative Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.Some responsibilities include:<ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul>

Customer Service Representative We are offering an opportunity for a Customer Service Representative in Tustin, California. The primary function of this role is to provide technical support services to customers, manage and resolve service calls, and maintain operational logistics. This position is in the telecom industry and is a contract employment opportunity. Responsibilities: • Provide technical support and call center services for a range of products from consumer electronics to professional medical equipment • Troubleshoot and repair systems in a lab or onsite for various clients • Utilize software and hardware to diagnose errors or technical problems and determine appropriate solutions • Manage, report, and complete service calls, RMAs, QA, and any service logistical and inventory control operation • Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution • Answer inbound calls and provide excellent customer service • Perform data entry tasks and manage email correspondence • Schedule appointments and perform order entry tasks • Proficient in Microsoft Excel and Microsoft Word for daily operational tasks.

Customer Service Representative We are offering a permanent employment opportunity in Torrance, California, for a Customer Service Representative. The role involves providing outstanding customer service in a call center environment, data entry, and handling inbound and outbound calls. Responsibilities: • Efficiently answer inbound calls and address customer inquiries. • Provide high-quality customer service, ensuring customer satisfaction. • Perform data entry tasks, updating and maintaining customer records accurately. • Handle call center customer service duties, ensuring smooth operations. • Utilize Microsoft Excel and Word to manage customer data and correspondence. • Manage email correspondence with customers, providing timely and accurate responses. • Ensure accurate order entry, processing customer orders efficiently. • Schedule customer appointments, coordinating effectively to avoid conflicts.

Outbound Calling Customer Service Representative We are seeking a dedicated Outbound Calling Customer Service Representative to join our team in the healthcare and social assistance sector. Located in Gardena, California, this role offers a unique opportunity to handle customer service responsibilities in a dynamic environment. This contract to permanent position involves managing customer interactions, handling outbound calls, and coordinating records retrieval in a fast-paced setting. Responsibilities: • Regularly conduct outbound calls to confirm provider information and schedule chart retrieval • Effectively manage inbound calls, addressing customer queries and concerns • Ensure efficient and accurate processing of customer credit applications • Keep customer credit records in the system up-to-date • Undertake research as needed to support customer inquiries and service delivery • Follow-up on outreach programs to schedule medical record retrieval • Use Salesforce for administration and data management tasks • Aim to meet and exceed call center customer service metrics and goals • Manage email correspondence with customers, ensuring timely and accurate responses • Coordinate with onsite technicians for self-service retrieval or other needs.

Customer Service Representative We are looking for a Customer Service Representative to become a part of our team in Rancho Cucamonga, California. This role is focused on delivering outstanding customer service in a call center setting and involves significant data entry. This position offers a short term contract employment opportunity. Responsibilities: • Answer inbound calls and respond to customer inquiries in a timely and detail-oriented manner • Provide exceptional customer service, ensuring all customer needs are addressed and resolved • Perform data entry tasks, updating and maintaining customer records accurately • Correspond via email with customers, addressing their questions and concerns • Handle both inbound and outbound calls to facilitate efficient communication • Utilize Microsoft Excel and Microsoft Word for various tasks, including order entry and record-keeping • Schedule appointments as required, ensuring a smooth flow of operations.

Customer Service Representative We are offering a short term contract employment opportunity for a Customer Service Representative in the manufacturing industry, based in Pomona, California. In this role, you will be crucial in maintaining our commitment to excellent customer service by managing customer queries and ensuring accurate customer records. Responsibilities: • Accurately and efficiently process customer credit applications. • Manage and respond to inbound customer calls. • Provide high-quality customer service in a call center environment. • Enter and update customer data accurately. • Manage email correspondence with customers professionally and promptly. • Handle both inbound and outbound customer calls. • Utilize Microsoft Excel and Word for data management and communication. • Enter customer orders into the system accurately. • Schedule appointments as per customer requirements.

Customer Service Representative We are on the hunt for a skilled Customer Service Logistics Representative, primarily focused on providing outstanding service to our clients and facilitating smooth operations within our warehouse distribution center. This role is based in Gardena, California, 90248, United States. The job scope includes managing customer inquiries, coordinating warehouse activities, and ensuring accurate data entry. This role offers a long term contract employment opportunity. Responsibilities: • Deliver top-notch customer service, addressing inquiries and resolving issues in a timely and efficient manner.• Oversee and coordinate tasks within the warehouse distribution center to ensure seamless operations and prompt order fulfillment.• Accurately process and enter data related to customer service and warehouse operations.• Develop and prepare reports, analyze data, and craft presentations using Microsoft Excel, Word, and PowerPoint.• Utilize the Warehouse Management System (WMS) for efficient inventory management, order processing, and shipping/receiving operations.• Collaborate effectively with cross-functional teams to optimize processes and enhance overall efficiency.• Remain adaptable and maintain productivity during high-volume periods and flexible working hours.• Display excellent communication and interpersonal skills in English, bilingual proficiency is advantageous but not required.

Customer Service Rep. Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call (818) 703-8818 for immediate consideration.

Customer Service Representative A well-regarded educational institution in Vista, CA is eager to hire a friendly and service-focused Customer Service Representative to support their administrative office. This role is ideal for candidates with a passion for education and a desire to assist students, parents, and faculty members. If you enjoy being the point of contact for inquiries while contributing to student success, this is an amazing opportunity. Key Responsibilities:Student and Family Assistance:<ul><li>Answer questions from students and parents about admission procedures, tuition payments, or educational programs via phone, email, or in person.</li><li>Guide prospective students through the enrollment process and assist with application documentation.</li><li>Provide support for academic advising by referring inquiries to appropriate departments or staff members.</li></ul>Administrative Tasks:<ul><li>Maintain accurate records of communication and update databases with student or program details.</li><li>Assist with the planning and coordination of educational events, such as open houses or orientations.</li><li>Process paperwork, manage office correspondence, and maintain a welcoming environment for visitors.</li></ul>Coordination:<ul><li>Serve as a liaison between students, parents, and academic staff to resolve concerns or inquiries promptly.</li><li>Provide technical support for students scheduling classes or accessing online resources.</li></ul>

Bilingual Japanese Customer Service Representative We are providing an opportunity for a direct hire Bilingual Japanese Customer Service Representative to join our team in Torrance, California. In this role, you will be responsible for managing customer inquiries and maintaining accurate customer records. Your role will also involve processing customer applications and monitoring customer accounts. Responsibilities• Attending to customer inquiries and providing effective solutions• Keeping accurate records of customer interactions and transactions• Processing customer credit applications accurately• Monitoring customer accounts and taking necessary actions• Managing data entry tasks and maintaining customer databases• Handling inbound and outbound calls professionally• Scheduling appointments as necessary• Using Microsoft Excel and Word for various tasks• Corresponding with customers via email as required• Ensuring customer satisfaction through excellent service.

Customer Service Representative Customer service:answering phones,processing payments, email correspondence, start/stop service requests, assisting with bills, Good typing skills required- Ability to use multiple screensMondays to Thursdays from 8am to 4:30pm.

Customer Service Representative - Transportation Team Are you a detail-oriented professional with a knack for organization and data management? Do you thrive in a fast-paced environment where accuracy and efficiency matter? If so, we want YOU on our team!We are seeking a Customer Service Representative to support our Transportation Administration Team. In this role, you’ll play a key part in ensuring smooth operations by handling driver log data entry, payroll preparation, and customer service support. If you’re bilingual in Spanish, tech-savvy, and have a strong work ethic, this is your opportunity to join a dynamic and growing company! What You’ll Do:✔ Accurately enter driver log and customer data into our ERP system. ✔ Prepare and submit payroll files to ensure drivers are paid on time. ✔ Assist in customer service—helping resolve issues and inquiries, especially for Spanish-speaking drivers and clients. ✔ Process invoices with precision and efficiency. ✔ Support the Transportation Team with administrative tasks.

Sales Support We are offering a temp to hire employment opportunity for a detail-oriented Sales Support Customer Service Representative in Compton, California. As a key player in the manufacturing industry, your role will be centered around improving customer service operations, providing support, and utilizing your analytical skills to enhance service delivery. Responsibilities• Enhance customer satisfaction by managing service operations• Provide support to customers and resolve their inquiries• Use your analytical skills to solve problems and improve processes• Interact effectively with customers and internal teams• Prioritize and manage multiple tasks simultaneously• Utilize ADP - Financial Services and ERP - Enterprise Resource Planning tools to automate and streamline operations• Handle billing functions and conduct audits to ensure accuracy• Communicate effectively with stakeholders using CRM tools• Answer inbound calls and address customer queries promptly• Leverage Configure Price Quote (CPQ) and ERP Solutions to improve pricing accuracy and operational efficiency.

Bilingual CS Rep Robert Half has local ongoing opportunities for professional Bilingual Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Please call (818) 703-8818 for immediate consideration. • Assist customers in Spanish and English over the phone • Receiving and placing customer service telephone calls• Maintaining solid customer relationships by handling questions and concerns with speed and professionalism• Resolving customer complaints, managing database records, drafting status reports on customer service issues• Data entry and research as required to troubleshoot customer problems

Customer Service Coordinator We are in search of a Customer Service Coordinator to join our team located in Redondo Beach, California, United States. This role is centered around providing high-quality service to our clients who are in the process of relocation. You will be responsible for managing customer interactions, overseeing service delivery resources, and handling any changes in schedules. This role offers a contract to permanent employment opportunity. Responsibilities: • Assist clients through various communication channels like phone calls, text messages, or emails. • Assign and rate service delivery resources based on the specific needs of each job. • Manage schedule changes efficiently, coordinating with the relocating family, service delivery team, and Primary Coordinator. • Maintain regular communication with the Primary Coordinator at our partner companies for updates. • Review and process bills from contractors, preparing a comprehensive billing package. • Address and solve any service issues in collaboration with your Team Leader and Manager. • Accurately input customer data and order entries into our system. • Balance the margin generated on jobs while ensuring high-quality service. • Respond promptly to occasional inquiries from Customers and Vendors outside of regular working hours. • Perform any other duties as assigned by the management team.

Release of Information CSR We are offering a contract employment opportunity for an ROI Customer Service Representative in San Bernardino, CA. As an ROI Customer Service Representative, you will play a critical role in maintaining and improving our operational efficiency in the healthcare industry. Responsibilities:· Answering phones · Logging ROI requests · Emailing, faxing, and printing medical records

Junior Sales Rep We are looking for a motivated and enthusiastic Junior Sales Representative to join our growing team. This entry-level position is ideal for someone looking to begin or grow their career in sales within the aviation industry. The Jr. Sales Rep will assist in driving sales growth, identifying potential clients, and maintaining strong customer relationships. About Our Client Our client is a leading provider of aviation services, offering a wide range of solutions to meet the needs of the aviation industry. Located in the heart of El Segundo, CA, we specialize in providing quality products and services to airlines, airports, and aviation-related businesses worldwide. Join our dynamic team and help us continue to set the standard for excellence in the aviation industry. Key Responsibilities:<ul><li>Assist the sales team in identifying and pursuing new business opportunities within the aviation sector.</li><li>Develop and maintain relationships with existing clients, ensuring excellent customer satisfaction.</li><li>Conduct market research to identify potential leads and new sales prospects.</li><li>Prepare and deliver product presentations and proposals to clients.</li><li>Collaborate with senior sales representatives to close deals and achieve sales targets.</li><li>Maintain accurate records of sales activities and customer interactions in the CRM system.</li><li>Attend industry events and trade shows to network and promote [Confidential Company]'s products and services.</li><li>Provide administrative support to the sales team, including generating reports, managing calendars, and coordinating meetings.</li><li>Assist with follow-up communications, including emails and phone calls, to ensure timely responses to client inquiries.</li></ul>

Medical Claims Representative We are looking for a competent Medical Claims Representative to join our team in Los Angeles, California. The Medical Claims Representative will be primarily responsible for monitoring, investigating and analyzing relevant agreements, as well as handling claims payments and maintaining effective communication with various stakeholders. Responsibilities: • Handle the filing and pursuit of claims payments meticulously and efficiently.• Answering inquiries regarding EOBs as well as any other issues pertaining to medical claims• Monitor and analyze healthcare industry trends and developments, and understand their implications on claims.• Investigate potential violations of collective bargaining agreements and take necessary action.• Maintain timely and effective communication with members, agents, attorneys, and company representatives.• Manage workload independently, ensuring all tasks are completed accurately and on time.• Work closely with the legal department to provide information/analysis of associated claims.• Research and analyze various agreements, including member contracts, assumption agreements and distribution agreements.• Handle appeals, benefit functions, billing functions, claim administration, and collection processes effectively.• Maintain a strong focus on customer service, ensuring all queries and issues are resolved promptly and professionally.

CFS Agent We are offering a short term contract employment opportunity for a CFS Agent in the logistics industry. The role involves handling customer service operations related to Container Freight Station (CFS), coordinating with internal teams, managing documentation, and maintaining accurate records. Responsibilities: • Deliver high-quality customer service pertaining to CFS operations and services. • Handle, process, and keep track of customer orders and inquiries with precision and efficiency. • Liaise and collaborate with internal teams to ensure smooth and accurate cargo handling. • Oversee documentation, including bills of lading, invoices, and customs paperwork, adhering to company policies and industry regulations. • Resolve customer concerns or issues in a timely and detail-oriented manner, striving for customer satisfaction. • Aid in planning and coordinating pick-up and delivery schedules to enhance logistics operations. • Keep precise and current records in the company's systems and databases.

Office Services Associate We are offering a short term contract employment opportunity for an Office Services Associate in Los Angeles, California, 90071, United States. This role is pivotal in ensuring seamless office operations, providing support for mail services, reprographics, print jobs, managing service requests for office equipment, and setting up workspaces for new hires. Responsibilities: • Handle incoming and outgoing mail, including sorting, distribution, and digital processing • Perform tasks related to print and reprographics, ensuring high-quality output and meeting deadlines • Prepare office spaces for new hires, including arranging necessary supplies and equipment • Monitor and manage printing supplies and equipment, ensuring functionality and addressing service requests as needed • Efficiently manage general office service requests, ensuring seamless day-to-day operations • Provide light administrative support and contribute to maintaining a pleasant and productive office environment • Utilize your skills in customer service, office functions, training, operations, and policy to effectively perform your duties • Handle tasks related to answering inbound calls, supervising, presentations, hiring processes, scanning, and receptionist duties • Troubleshoot issues related to facility, digital, communication skills, scanning documents, maintaining logs, and machinery • Ensure quality assurance in printing, paper, and distribute faxes, utilizing your knowledge of R Code.