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5 results for Help Desk Technician Ii in Thousand Oaks, CA

Helpesk Support Technician

Culver City, CA
onsite
Temporary / Contract
28 - 30 USD / Hourly
*Email valerie.montoya@rht(.com) for consideration* We are seeking a Helpdesk Technician for a client located in Culver City, CA. Helpdesk Technician will be responsible for IT related issues for software, hardware, applications and desk side support! In addition, you will be responsible for the installation, configuration and maintenance of computer hardware and peripherals while providing administrative duties for on-boarding employees. Key Responsibilities<ul><li>Providing Tier I help desk support for end users </li><li>Walking up to and supporting physical workstations at on-site locations </li><li>Patching and performing basic maintenance on workstations </li><li>Imaging, configuring, and deploying Windows 11 devices </li><li>Hardware intake, tracking, and asset management </li><li>Shipping, receiving, and boxing equipment as needed </li><li>Coordinating directly with users for setups and troubleshooting </li><li>Handling routine ticket queue work and documentation </li></ul>
2026-05-22T00:00:00Z

Help Desk 1

Culver City, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a dependable, detail-oriented Help Desk 1 team member to support end users in a healthcare environment in Culver City, California. This Long-term Contract position focuses on delivering timely technical assistance, resolving everyday desktop and system issues, and ensuring a smooth support experience for staff. The ideal candidate is comfortable working with Microsoft Windows platforms, handling service desk requests, and assisting with account access and device-related concerns. Responsibilities: • Provide first-line technical support for hardware, software, and desktop-related issues submitted by end users. • Troubleshoot problems involving Microsoft Windows systems, including Windows 10 and Windows 11 environments. • Manage service desk tickets by documenting issues clearly, prioritizing requests, and following cases through resolution. • Support user account administration tasks such as access updates, password assistance, and directory-based account maintenance within Active Directory. • Diagnose common workstation and peripheral issues and apply practical fixes to restore user productivity quickly. • Escalate more complex technical problems to the appropriate teams while maintaining accurate status updates for users. • Assist with setup, configuration, and basic maintenance of desktops, laptops, and related equipment as needed.
2026-05-20T00:00:00Z

Senior Associate, Data Center Technician

Los Angeles, CA
onsite
Temporary / Contract
25 - 32 USD / Hourly
We are looking for a Senior Associate, Data Center Technician to join a Contract position supporting critical data center operations in Los Angeles, California. This role is ideal for someone who enjoys hands-on technical work, values precision, and can keep infrastructure running reliably in a high-availability environment. You will contribute to equipment installation, operational support, and service delivery while maintaining clear records and responding effectively to on-site needs. Responsibilities: • Install, connect, and maintain servers, network devices, and structured cabling within the data center environment. • Inspect hardware and infrastructure regularly to identify issues early and resolve equipment-related problems efficiently. • Coordinate and complete customer deployment activities, including setup requests and on-site technical support tasks. • Track environmental and operational conditions across the facility and escalate unusual readings or incidents when needed. • Record completed work, updates, and technical findings in a clear and accurate manner for operational continuity. • Respond to service requests in a timely fashion while helping maintain uptime in a mission-critical setting. • Follow established safety, access, and operational procedures when performing work on-site. • Ensure required candidate submission documentation is properly collected and attached during the hiring process, including privacy-related attestations when applicable.
2026-05-27T00:00:00Z

Support Specialist I

Westwood, CA
remote
Temporary / Contract
30.1435 - 34.903 USD / Hourly
We are looking for a Support Specialist I to provide responsive technical assistance for employees across local and remote environments. This Long-term Contract position focuses on resolving day-to-day hardware, desktop, laptop, and basic IT support issues while delivering a high standard of customer service. The ideal candidate is comfortable handling incoming support requests, documenting incidents accurately, and collaborating with broader support teams to ensure issues are addressed efficiently. Responsibilities:• Respond to incoming help desk requests from employees and deliver first-level technical support for desktop, laptop, and general IT concerns.• Troubleshoot common Windows and hardware issues using remote support tools and established service procedures.• Record, update, and maintain accurate incident details in the support ticketing system to ensure clear case tracking and follow-through.• Escalate unresolved or higher-complexity issues to the appropriate technical teams while keeping users and stakeholders informed of progress.• Assist users during transitions to a new tenant environment by answering questions and providing step-by-step support as needed.• Support both corporate and field-based personnel, including remote users, with timely and thorough technical assistance.• Communicate case status updates clearly to end users and management to help maintain transparency throughout issue resolution.• Contribute to team effectiveness by applying feedback, sharing knowledge, and identifying practical ways to improve support delivery.
2026-05-11T00:00:00Z

IT Support Specialist

West Los Angeles, CA
onsite
Permanent / Full Time
80000 - 130000 USD / Yearly
Job TitleIT Support Specialist Company OverviewA private investment and services organization based in Los Angeles, California is seeking a highly capable IT professional to support a dynamic, high-performance environment with a strong focus on VP and executive-level support. The organization prioritizes operational excellence, discretion, and seamless technology experiences, delivering high-touch support to both internal teams and senior stakeholders. This role is critical in maintaining a reliable and efficient IT environment across office and remote settings. Role SummaryThe IT Support Specialist will serve as a hands-on IT generalist, providing comprehensive technical support with a strong emphasis on executive-level service in Los Angeles, California. This role focuses on delivering white-glove support to senior leaders while maintaining day-to-day IT operations across systems, devices, and infrastructure. The ideal candidate brings broad technical expertise, strong customer service instincts, and the ability to operate independently in high-trust environments. Key Responsibilities<ul><li>Provide high-touch, white-glove IT support to executives and end users, both onsite and remotely</li><li>Troubleshoot and resolve issues across hardware, software, networking, and mobile devices</li><li>Support and maintain end-user environments including laptops, desktops, printers, and collaboration tools</li><li>Administer and support conference room and video conferencing technologies</li><li>Manage onboarding/offboarding processes, including equipment setup and access configuration</li><li>Maintain core IT systems including operating systems, applications, and network connectivity</li><li>Partner with external vendors for system maintenance, upgrades, and issue resolution</li><li>Support basic IT security best practices and ensure secure usage of devices and systems</li><li>Proactively identify opportunities to improve IT processes, user experience, and system reliability</li><li>Provide clear communication, training, and guidance to users on technology tools and best practices</li></ul>Compensation & Benefits<ul><li>$90,000 - $130,000 base salary with discretionary bonus</li><li>Comprehensive health, dental, and vision insurance</li><li>Paid time off, including vacation and sick leave</li><li>Opportunity to work in a high-impact, trusted IT role supporting senior leadership</li></ul>Additional Details<ul><li>Onsite role with occasional travel to additional locations</li><li>Hybrid support environment with both in-office and remote responsibilities</li><li>High level of autonomy and direct interaction with executive stakeholders</li><li>Requires flexibility and responsiveness to support business-critical needs</li></ul>
2026-05-28T00:00:00Z