We are looking for a dedicated Customer Service Representative to join our team in Little Ferry, New Jersey. In this contract role, you will play a crucial part in providing exceptional support to our clients while ensuring seamless coordination across departments. This position offers an excellent opportunity to contribute to the aerospace industry while honing your customer service and administrative skills.<br><br>Responsibilities:<br>• Foster a welcoming and detail-oriented environment for clients conducting business.<br>• Coordinate communications between departments to ensure timely delivery of spare parts.<br>• Process customer requests for quotes and convert them into sales orders as needed.<br>• Investigate and resolve customer concerns by utilizing organizational resources.<br>• Provide clients with updates on shipping details and follow up as required.<br>• Maintain and update customer interactions and records within the Siebel database.<br>• Generate and process reports as assigned.<br>• Assist clients in obtaining details about services offered by other departments or external vendors.<br>• Perform administrative tasks assigned by management to support business operations.<br>• Take on additional duties as needed to meet organizational goals.
We are looking for a dedicated Customer Service Representative to join our team in Brooklyn, New York. In this long-term contract position, you will play a vital role in providing exceptional support to clients while maintaining a high standard of professionalism. This is an excellent opportunity to contribute to a nonprofit organization dedicated to making a meaningful impact.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone, email, or in person with clarity and professionalism.<br>• Resolve customer issues efficiently, ensuring satisfaction and timely follow-up.<br>• Maintain accurate records of interactions and transactions using internal systems.<br>• Collaborate with team members to improve processes and enhance the customer experience.<br>• Provide detailed information about services, policies, and procedures to clients.<br>• Handle escalated issues with tact and ensure they are resolved appropriately.<br>• Assist in the preparation of reports and data analysis as required.<br>• Stay updated on organizational changes and services to provide accurate information.<br>• Use Office tools to manage documentation and communication effectively.
<p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey area. In this role, you will act as a knowledgeable resource for customers, providing expert support and solutions related to our products and services. This position offers an opportunity to engage with customers and contribute to the ongoing success of our company.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support and resolve product-related issues, including warranty claims and return authorization processes.</p><p>• Identify opportunities for additional revenue through upselling and promotional marketing initiatives.</p><p>• Utilize multiple software platforms, such as Navision and ZenDesk, to manage order entry and document customer interactions.</p><p>• Maintain organized records and documentation in compliance with company procedures.</p><p>• Collaborate with shipping and production teams to ensure timely delivery of products.</p><p>• Support the Customer Service Manager by creating written materials, responses, and knowledge-based documentation as needed.</p><p>• Handle customer interactions with professionalism and maintain positive relationships with coworkers.</p><p>• Offer suggestions to enhance departmental processes and improve overall efficiency.</p>
<p>We are looking for a success-driven Customer Service Representative to join our team in the Metuchen, New Jersey area. In this role, you will act as the primary point of contact for customer inquiries and technical support, ensuring a seamless experience for clients. This position provides an excellent opportunity to grow within the Marketing/PR industry while working with a dynamic and dedicated team.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries and resolve product-related issues, including warranty claims and return authorizations.</p><p>• Identify opportunities to drive additional revenue through upselling and promotional initiatives.</p><p>• Utilize various software platforms, such as Navision and ZenDesk, to manage order entries and maintain customer records.</p><p>• Ensure accurate documentation and organization of records as per company protocols.</p><p>• Coordinate with shipping and production teams to ensure timely and efficient delivery of products.</p><p>• Assist the Customer Service Manager with drafting written resources and response materials.</p><p>• Maintain professionalism and a positive attitude during customer and team interactions.</p><p>• Propose ideas to improve departmental processes and enhance customer experience.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries are resolved efficiently and with attention to detail. If you thrive in a fast-paced environment and enjoy building relationships while solving problems, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Resolve customer inquiries by troubleshooting product issues and processing warranty claims and return authorizations.</p><p>• Identify opportunities to boost revenue through up-selling and promoting marketing campaigns.</p><p>• Utilize various software platforms, including Navision and ZenDesk, for order entry and customer documentation.</p><p>• Maintain accurate records and documentation in compliance with company procedures.</p><p>• Coordinate with shipping and production teams to ensure timely delivery of products.</p><p>• Assist the Customer Service Manager by preparing written documentation and knowledge-based materials.</p><p>• Maintain a focused and attentive demeanor during interactions with customers and team members.</p><p>• Provide constructive suggestions to improve department processes and efficiency.</p>
<p>Basic Function: A Teller/Customer Service Representative is accountable for processing all our </p><p>client transactions as well as providing them with excellent customer service. Making sure </p><p>clients are pleased with the services provided is one of the most important aspects of this </p><p>position.</p><p>. Principal Responsibilities:</p><p>• Create a welcoming environment for all clients.</p><p>• Assisting customers with processing transactions, such as deposits, withdrawals, or </p><p>payments, resolving complaints or account discrepancies, and answering questions.</p><p>• Informing customers about bank products and services.</p><p>• Maintain a balanced cash drawer daily and provide proof (using tapes) that all </p><p>transactions match those on your Teller Desktop System.</p><p>• Verifying client transactions, including wires, checks, transfers, and ach.</p><p>• Handling currency, transactions, and confidential information in a responsible manner.</p><p>• Accurately and swiftly process deposits, withdrawals, transfers, and wire transfers.</p><p>• Keep records of Bank Checks sold and maintain file with OFAC search results for payee.</p><p>• Respond to emails from clients in a timely manner and see that their request has been </p><p>processed to their likeness as long as bank policies and procedures were followed.</p><p>• Ordering new debit cards for clients when they expired was lost or stolen.</p><p>• Answering incoming phone calls.</p><p>• Facilitate the opening of new accounts, including the ordering of checks and debit cards.</p><p>• Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits </p><p>are not exceeded.</p><p>• Open consumer accounts.</p><p>• Comply with all department Security, company policies, procedures, and regulations.</p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in New York, New York. In this role, you will handle inbound and outbound calls, assist with order entry, and deliver exceptional service to our customers. If you excel in a call center environment and thrive on building positive customer relationships, we encourage you to apply.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries via phone, ensuring a positive and attentive experience.<br>• Make outbound calls to address customer concerns and follow up on service requests.<br>• Accurately input customer orders and data into the system, maintaining high attention to detail.<br>• Resolve customer issues and complaints with empathy and efficiency.<br>• Collaborate with team members to ensure seamless service delivery and resolution of complex cases.<br>• Provide customers with detailed information about products, services, and company policies.<br>• Maintain up-to-date knowledge of company offerings to address customer inquiries effectively.<br>• Log and track customer interactions to ensure accurate documentation and reporting.<br>• Adhere to established call center protocols and performance standards.<br>• Identify opportunities to improve customer satisfaction and suggest process enhancements.
We are looking for an experienced Customer Service Representative to join our team in Woodbury, New York. In this long-term contract position, you will play a key role in ensuring customer satisfaction by managing orders, coordinating shipments, and resolving inquiries with professionalism. This is an excellent opportunity for someone with strong organizational skills and a customer-focused mindset.<br><br>Responsibilities:<br>• Accurately enter customer orders into NetSuite and spreadsheets, ensuring all details such as quantities, pricing, and sales representatives are correct.<br>• Coordinate special delivery requirements with production and shipping teams to meet customer expectations.<br>• Arrange weekly shipments by obtaining freight quotes and selecting the most cost-effective carriers.<br>• Communicate effectively with internal sales and production teams to address order adjustments and updates.<br>• Monitor pending orders, track shipments, and collect necessary documentation for invoicing purposes.<br>• Gain a comprehensive understanding of products to offer suitable substitutions for back-ordered items.<br>• Address and resolve customer inquiries and issues promptly, escalating complex matters to the appropriate team members.<br>• Set up new customer accounts in NetSuite, ensuring accuracy and completeness of information.
<p>A busy company in the Morristown area is seeking a Sales Support Specialist to join their growing organization. This Sales Support Specialist will get the chance to join a growing company that offers career advancement as well as a flexible work schedule. The ideal Sales Support Specialist will come from the CPG industry and being familiar with e-commerce (Amazon, etc.) This Sales Support Specialist role will play a key part in ensuring seamless sales operations, effective inventory coordination, and maintaining strong communication across teams. Your expertise will help drive efficiency and support the success of our sales initiatives. Other responsibilities of this Sales Support Specialist will include but not be limited to:</p><p><br></p><p>Sales Support Specialist Responsibilities:</p><p>• Oversee sales operations activities by collaborating with planners, field sales directors, customer service, and operations teams to analyze data and make strategic decisions.</p><p>• Manage item allocations, balancing customer priorities, inventory risks, and financial considerations.</p><p>• Monitor inventory depletion and advise on continuation or removal of allocations based on inbound shipments and customer needs.</p><p>• Evaluate Amazon order trends weekly to address potential overselling issues and recommend adjustments to align inventory with broader customer needs.</p><p>• Implement item transitions and discontinuations with a focus on minimizing excess inventory and ensuring alignment with customer resets and cost strategies.</p><p>• Prepare and distribute trade notification letters to customers with accurate and timely updates.</p><p>• Maintain and update the Emerson Portal, ensuring all sales materials—such as sell sheets, pricing, images, and packaging specs—are current and accessible.</p><p>• Coordinate sample management processes to guarantee timely delivery and proper packaging for customer reviews and resets.</p><p>• Represent the sales team in project meetings, communicating timelines and risks while serving as a liaison between project managers and sales.</p><p>• Support onboarding processes for new customers, ensuring operational, sales, and system requirements are met efficiently.</p><p><br></p><p>This Sales Support Specialist role is paying between $65,000 and $75,000 annually depending on experience. If interested in this Sales Support Specialist position, apply today! </p>
<p>This long-term contract position is ideal for a detail-oriented individual who excels in managing customer accounts, coordinating workflows, and fostering resolution for customer inquiries. The role requires exceptional organizational skills and the ability to collaborate with stakeholders to deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the management of customer accounts, ensuring accurate and timely handling of requests and complaints.</p><p>• Coordinate and prioritize daily tasks for the account management team to meet service level objectives.</p><p>• Monitor departmental metrics and workflow indicators, reporting on transaction volumes and progress.</p><p>• Prepare detailed reports and dashboards to provide insights into team performance and operational efficiency.</p><p>• Collaborate with vendors, stakeholders, and management to resolve complex customer issues effectively.</p><p>• Recommend improvements to business processes, metrics tracking, and team training programs.</p><p>• Handle escalated customer calls, billing inquiries, and claims resolution with professionalism.</p><p>• Support team operations by assisting with enrollment, invoicing, fulfillment, and other related tasks.</p><p>• Ensure compliance with organizational procedures while delivering exceptional customer support.</p>
We are looking for a dedicated Customer Experience Specialist to join our team in Elmwood Park, New Jersey. In this long-term contract role, you will play a vital part in enhancing customer satisfaction and operational efficiency. This position offers an exciting opportunity to contribute to the success of our organization through data management, reporting, and collaboration.<br><br>Responsibilities:<br>• Maintain and update organizational systems to ensure accurate and reliable data within the database.<br>• Support the Client Experience team throughout the entire life cycle of work orders, including creation, management, and post-service activities.<br>• Partner with Field Team Leads to monitor work orders in their post-service phase, aiming to streamline the resolution process.<br>• Create and analyze detailed reports to uncover trends in customer behavior, feedback, sales performance, and operational metrics.<br>• Utilize findings from reports to identify areas for improvement and recommend actionable strategies.<br>• Facilitate effective communication via email correspondence to address client inquiries and concerns.<br>• Manage and oversee CRM activities, ensuring data integrity and streamlined workflows.<br>• Provide administrative assistance to support team operations and improve overall efficiency.<br>• Leverage Microsoft Excel to organize, analyze, and present data effectively.
<p>Our client, a celebrated luxury goods company is seeking an experienced and motivated <strong>Call Center Supervisor</strong> to lead the Sales and Client Specialist teams in delivering exceptional service for the holiday season. This is a seasonal opportunity starting immediately with potential to become full-time. The Call Center Supervisor will be responsible for leading, motivating, and developing a team of Sales / Client Specialists to meet and exceed sales targets while upholding the gold standard of luxury service. This role combines people leadership, sales strategy, performance management, and customer experience excellence. The ideal candidate is a confident leader with a proven track record in sales and customer service, preferably in a luxury environment.</p><p><br></p><p><strong><em>**This position requires previous call center supervisor or management experience.**</em></strong></p><p><br></p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Team Leadership & Development</strong></p><ul><li>Lead and inspire a team of Sales / Client Advisors to achieve and surpass sales targets.</li><li>Provide ongoing training, coaching, and development to enhance skills and performance.</li><li>Foster a positive and motivating environment through regular feedback and recognition.</li><li>Hold team members accountable for achieving performance standards.</li><li>Conduct weekly and monthly performance evaluations and in-the-moment coaching.</li><li>Partner with Training and Communications teams to address training needs and reinforce communications.</li><li>Facilitate regular team meetings and one-on-one performance discussions.</li></ul><p><strong>Sales & Strategy Execution</strong></p><ul><li>Develop and implement sales strategies, including Sales through Service and Clienteling, to achieve departmental goals.</li><li>Optimize the “Notify Me” program to maximize sales opportunities.</li><li>Monitor team sales performance and provide regular reports to senior management.</li><li>Collaborate with Marketing, Retail, Ecommerce, and other internal teams to boost sales and enhance the customer journey.</li></ul><p><strong>Customer Service & Escalation Management</strong></p><ul><li>Ensure every customer interaction reflects luxury service standards.</li><li>Identify and manage escalated cases, providing timely and effective solutions.</li><li>Handle Special Orders, including high-value and custom orders.</li><li>Evaluate and act upon customer feedback to continually improve service delivery.</li></ul><p><strong>Operational Support</strong></p><ul><li>Assist fellow supervisors with daily operational tasks as needed.</li><li>Maintain professionalism and integrity in all interactions.</li></ul><p><br></p><p><br></p>
We are looking for a dedicated Customer Service Associate to join our team in Jersey City, New Jersey. In this role, you will play a key part in ensuring exceptional customer experiences by addressing inquiries, resolving issues, and fostering positive client relationships. This is a long-term contract position, offering an excellent opportunity to grow within the gambling industry.<br><br>Responsibilities:<br>• Respond to customer inquiries promptly through various communication channels, such as phone, email, and chat.<br>• Resolve customer complaints effectively while maintaining a detail-oriented and empathetic demeanor.<br>• Utilize CRM systems to manage customer data and track interactions for seamless service.<br>• Build and nurture strong client relationships to enhance customer satisfaction and loyalty.<br>• Collaborate with internal teams to address complex issues and ensure timely resolution.<br>• Provide detailed information about products and services, ensuring customers are well-informed.<br>• Monitor and analyze customer feedback to identify areas for service improvement.<br>• Maintain accurate records of customer interactions and ensure compliance with company policies.<br>• Assist in creating and implementing strategies to improve overall customer experience.<br>• Stay updated on industry trends to deliver informed and relevant support.
We are looking for an experienced IT Support Specialist to join our team in New York, New York. This long-term contract position offers an opportunity to work in a dynamic non-profit environment where your technical expertise and customer service skills will make an impact. The role requires flexibility, as it involves in-person support four days a week and a 32-hour work schedule.<br><br>Responsibilities:<br>• Provide hands-on technical support for Mac computers, including troubleshooting hardware and software issues.<br>• Manage and resolve helpdesk tickets efficiently using a ticketing system.<br>• Deliver exceptional customer service by addressing user concerns and ensuring a smooth IT experience.<br>• Work independently to diagnose and resolve technical problems with minimal supervision.<br>• Collaborate with team members to ensure seamless IT operations and support.<br>• Maintain accurate documentation of technical issues and resolutions.<br>• Assist in onboarding and training users on system functionalities as needed.<br>• Adapt to changing schedules and priorities to meet organizational needs.
We are looking for an Accounts Payable Clerk to join our team in Stamford, Connecticut. In this role, you will be responsible for managing invoice processing, reconciling accounts, and ensuring the accurate and timely handling of payments. This position offers the opportunity to contribute to a dynamic department while advancing your career in accounting.<br><br>Responsibilities:<br>• Open, sort, and distribute incoming departmental mail on a daily basis.<br>• Validate, record, and mail checks while expediting requests requiring special handling.<br>• Organize and maintain records by sorting, logging, scanning, and filing invoices, checks, and related documents.<br>• Provide administrative support to the AP/Finance Department to ensure smooth operations.<br>• Address customer service inquiries from internal business partners in an attentive and precise manner.<br>• Assist in the preparation and execution of internal and external audits as required.<br>• Manage the full-cycle accounts payable process with accuracy and efficiency.<br>• Execute daily financial processes and controls to ensure compliance with company policies.<br>• Process payments in foreign currencies while adhering to established guidelines.
<p>Robert Half Finance & Accounting is actively seeking Accounts Receivable Clerks for a variety of roles our Westchester and Fairfield teams are currently working to fill. Our clients are seeking skilled Accounts Receivable Clerks in a variety of industries. As an Accounts Receivable Clerk, you will be responsible for tracking and collecting payments, making bank deposits and running reports that document profits and losses. Our clients offer the opportunity to work in a dynamic team environment with excellent benefits and great career advancement opportunity.</p><p><br></p><p>Responsibilities</p><p>· Primary responsibility is to handle the administrative and clerical needs of the AR/Finance Department</p><p>· Maintain bookkeeping databases and spreadsheets</p><p>· Communicate with previous clients and customers to request payment and arrange payment plans</p><p>· Collect payments from customers and accurately record it into the system</p><p>· Create reports and balance sheets that document overall profits and losses</p><p>· Execute daily processes and controls accurately and in a timely manner; ensuring compliance with Company policies</p><p>· Providing customer service to internal business partners</p><p>· Providing internal and external audit assistance as required</p><p>· Open, sort and distribute daily department mail</p><p>· Sort, log, photocopy, and file invoices, checks, and other documents</p><p>· Verify, log and mail checks, including expediting special handling</p><p>· Perform special projects as assigned</p><p><br></p><p><br></p>
<p>We are looking for a detail-oriented Procurement Specialist to join our team on a long-term contract basis in Woodcliff Lake, New Jersey. In this role, you will support indirect procurement efforts by sourcing, negotiating, and managing suppliers for non-production goods and services. This position offers an excellent opportunity to collaborate with internal stakeholders, optimize procurement processes, and contribute to cost-saving initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Assist in identifying and evaluating suppliers for categories such as IT, marketing, facilities, HR services, and other relevant services.</p><p>• Prepare bid analyses to support procurement decisions.</p><p>• Maintain and update supplier records, contracts, and procurement documentation to ensure accuracy and compliance.</p><p>• Monitor purchase orders and delivery timelines, resolving discrepancies as necessary.</p><p>• Collaborate with internal teams to understand procurement needs and ensure adherence to established policies.</p><p>• Track supplier performance and support vendor relationship management to maintain high standards.</p><p>• Conduct cost analyses and generate procurement performance reports using tools like Excel and Power BI.</p><p>• Provide administrative and analytical support for procurement-related projects and initiatives.</p><p>• Identify opportunities for cost savings and process improvements within procurement operations.</p>
We are looking for a dedicated Bilingual Spanish/English Loyalty Services Representative to join our team in Jersey City, New Jersey. As part of this long-term contract position, you will play a key role in providing exceptional service to policyholders and customers. This role involves handling inbound and outbound calls, addressing inquiries, resolving issues, and supporting retention efforts.<br><br>Responsibilities:<br>• Respond to customer inquiries and service requests via inbound and outbound calls, ensuring timely and accurate resolutions.<br>• Assist policyholders in understanding the benefits of their insurance products to support retention and minimize cancellations.<br>• Handle the collection of both current and overdue premiums, ensuring compliance with company standards.<br>• Manage various call domains, including claims intake, policy administration, billing, and agent support, as needed.<br>• Enter and maintain accurate data across multiple applications while adhering to established procedures.<br>• Provide clear guidance and set expectations for policyholders regarding their insurance policies.<br>• Consistently meet or exceed departmental performance metrics, such as call quality, average handle time, and other KPIs.<br>• Collaborate with leadership to support process improvements and share feedback for enhancing customer service.<br>• Demonstrate the organization’s values and traits while performing duties and addressing customer needs.<br>• Adapt to various shifts and schedules as required to meet operational demands.
We are looking for a skilled Collections Specialist to join our team in White Plains, New York. In this Contract-to-permanent role, you will play a vital part in managing receivables and ensuring timely payments. The ideal candidate will bring experience in collections and a commitment to maintaining strong customer relationships while upholding company policies.<br><br>Responsibilities:<br>• Review daily orders for next-day delivery and ensure their approval by adhering to credit terms and company policies.<br>• Conduct a high volume of collection calls to resolve payment delays and address issues promptly.<br>• Investigate payment discrepancies and deductions, preparing documentation for distribution to appropriate departments.<br>• Collaborate with management and sales teams to communicate collection challenges and ensure swift resolution.<br>• Step into other departmental roles when necessary, providing coverage during staff absences.<br>• Process and post daily payments to the Cash Easy System as required.<br>• Handle customer inquiries related to weekly statements, account discrepancies, and other concerns.<br>• Support daily organizational transactions, ensuring accuracy and timeliness.<br>• Maintain detailed records and ensure compliance with company credit standards.
<p><strong>Accounts Receivable / Collections Specialist, Plainview Long Island, NY area </strong></p><p><br></p><p><strong>Anna Parson at Robert Half </strong>is seeking a self-motivated and well-spoken <strong>Accounts Receivable / Collections Specialist</strong>. If you bring strong Excel skills, excellent communication abilities, and experience managing collections and account reconciliations, we want to hear from you!</p><p><strong>As the Accounts Receivable / Collections Specialist, you will: </strong></p><ul><li>Perform <strong>heavy customer collections</strong> with professionalism and customer care.</li><li>Manage <strong>customer billing</strong> and maintain up-to-date and accurate records.</li><li>Apply payments and handle <strong>customer account reconciliations</strong> to ensure data accuracy.</li><li>Collaborate with executives and owners to <strong>review bad debt</strong> and propose solutions.</li><li>Support <strong>accounts payable duties</strong> to facilitate smooth financial processes.</li></ul><p>Seeking an <strong>Accounts Receivable / Collections Specialist, </strong>that is very detail oriented, organized and takes pride in their work and customer relations. </p><p>Excellent benefits package! </p><p>Contact Anna Parson at Robert Half for immediate and confidential consideration or apply now! </p><p><br></p>
<p>A busy company in the Montville area is seeking an Accounts Receivable Specialist to join their growing organization. This Accounts Receivable Specialist will get the chance to join a dynamic team that works well with each other and offers career advancement. The ideal Accounts Receivable Specialist will come from a consumer product type company and have intermediate Excel skills including with pivot tables and vlookups. Responsibilities of this Accounts Receivable Specialist will include but not be limited to: </p><p><br></p><p>Accounts Receivable Specialist Responsibilities:</p><p>• Process and reconcile incoming payments, including checks, wire transfers, and credit card transactions.</p><p>• Create and distribute customer invoices with precision and timeliness.</p><p>• Monitor accounts for overdue payments, discrepancies, and irregularities.</p><p>• Investigate and resolve customer billing issues or disputes effectively.</p><p>• Maintain up-to-date and accurate customer account records in the accounting system.</p><p>• Generate aging reports and assist with month-end closing activities.</p><p>• Work collaboratively with Sales, Customer Service, and Accounting teams to address payment-related concerns.</p><p>• Support audits and ensure compliance with AR documentation requirements.</p><p>• Recommend and implement process improvements to enhance accounts receivable efficiency.</p><p><br></p><p>This Accounts Receivable Specialist role is paying between $65,000 and $75,000 annually depending on experience. If interested in this Accounts Receivable Specialist position, apply today! </p>
<p>Are you an organized, personable, and proactive individual looking to make a difference in patient care? We are seeking a <strong>Medical Front Desk Specialist</strong> to join our healthcare team and provide outstanding service to patients, staff, and providers.</p><p>As the first point of contact for patients, the role requires strong customer service skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. If you are bilingual and have a knack for creating smooth experiences for people, we want to hear from you!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Patient Check-In/Check-Out:</strong> Greet patients warmly upon arrival, maintain accurate registration details, and manage documentation for check-out procedures.</li><li><strong>Insurance Verification:</strong> Verify patient insurance benefits and handle all related inquiries for accurate processing.</li><li><strong>Appointment Scheduling:</strong> Coordinate patient scheduling, manage cancellations/rescheduling, and assist with appointment reminders.</li><li><strong>Receptionist Duties:</strong> Answer phones promptly, handle inquiries professionally, and triage calls as needed.</li><li><strong>Document Management:</strong> Fax, scan, and file medical records effectively while maintaining patient information confidentiality (Source: HIPAA standards).</li><li><strong>Copay Collection:</strong> Process patient payments and provide receipts for financial transactions accurately.</li><li><strong>Greeting Patients and Providers:</strong> Provide welcoming and attentive support to all visitors, ensuring a positive experience.</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li>High school diploma or equivalent required; additional education in healthcare or administration is a plus.</li><li>Previous experience in a medical front office or similar healthcare setting preferred.</li><li>Proficiency in using medical scheduling software and Microsoft Office (Word, Excel, and Outlook).</li><li>Bilingual (English and [Specify Second Language]), with strong communication and interpersonal skills.</li><li>Familiarity with insurance verification processes and billing procedures is highly desirable.</li><li>Ability to multitask and remain calm under pressure in a busy healthcare environment.</li></ul><p><br></p>
<p>We are looking for a Loan Closing Support Specialist in the Middlesex County, NJ area. You must have commercial loan closing experience. If you have 2+ years of loan closing experience, experience with commercial loans, and are looking to grow your career, this might be the opportunity for you! </p><p> </p><p>Responsibilities:</p><p>• Prepare and review pre-closing documentation for commercial loans.</p><p>• Organize loan files, verify the accuracy of closing documents, and ensure compliance with all conditions, covenants, and required documentation.</p><p>• Collaborate with Attorneys, Relationship Managers, and other professionals to schedule and facilitate timely loan closings.</p><p>• Set up loan files in alignment with departmental procedures and coordinate closing activities with Loan Administrators.</p><p>• Process post-closing documents and reports.</p><p>• Maintain reference procedures to standardize loan closings, modifications, and conversions.</p><p>• Address customer inquiries and assist with problem-solving related to loan operations.</p><p>• Prepare and manage department reports such as pipeline and closing reports, ensuring accuracy and compliance with regulations.</p>
<p>We’re seeking a skilled and solutions-oriented <strong>Technical Support Specialist</strong> to join our team. In this role, you will be responsible for delivering exceptional technical support to our clients, resolving complex issues, and contributing to the success of customer projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Manage support tickets from initiation through resolution, ensuring compliance with service-level agreements (SLAs) and delivering timely, accurate results.</li><li>Provide technical support through phone, email, and ticketing systems, including answering inbound calls via Interactive Voice Response (IVR) systems when needed.</li><li>Collaborate on customer projects, including system deployments, upgrades, and migrations, while ensuring organizational goals are met.</li><li>Diagnose and troubleshoot the following systems:</li></ul><p><br></p><ul><li><strong>Access Control Systems: </strong>Support both on-premises and cloud-based solutions.</li><li><strong>Video Surveillance Systems: </strong>Address issues with both on-premises and cloud-enabled configurations.</li><li><strong>VoIP Phone Systems:</strong> Troubleshoot platforms such as Mitel, Zoom, and Avaya across on-premises and cloud-based setups.</li><li><strong>Data Networking: </strong>Maintain and support switches, routers, and structured cabling solutions.</li><li><strong>Wireless Networking: </strong>Configure secure wireless networks and address connectivity issues.</li><li><strong>Paging Systems, Bell, and Clock Controllers: </strong>Handle installation, maintenance, and problem resolution.</li><li><strong>Firewall and Network Security: </strong>Configure and support perimeter security devices to enhance network safety.</li></ul><p><br></p><ul><li>Collaborate with internal teams to document, escalate, and resolve complex technical issues effectively.</li><li>Maintain accurate and up-to-date documentation for customer environments and support processes.</li></ul>
We are looking for a skilled Collections Specialist to join our team on a contract basis in Bronx, New York. This role involves handling accounts receivable tasks, managing business-to-business collections, and ensuring accurate payment posting and reconciliation. If you have a strong background in collections and proficiency with QuickBooks Online, we encourage you to apply.<br><br>Responsibilities:<br>• Manage business-to-business collections, ensuring timely follow-up and resolution of outstanding payments.<br>• Post payments accurately to customer accounts and maintain detailed transaction records.<br>• Perform account reconciliations to ensure financial data integrity.<br>• Provide excellent customer service to address inquiries and resolve payment issues.<br>• Collaborate with internal teams to streamline collections processes and improve efficiency.<br>• Utilize QuickBooks Online to manage accounts receivable and track payment statuses.<br>• Prepare and maintain regular reports on collections activities and account statuses.<br>• Analyze aging reports to prioritize collection efforts and minimize overdue balances.
