We are looking for a Call Center Specialist to join our team in White Plains, New York. In this role, you will provide excellent customer service while managing incoming calls and inquiries in a fast-paced environment. This is a Contract to permanent position, offering an opportunity for long-term growth within the organization.<br><br>Responsibilities:<br>• Respond to customer inquiries and resolve issues in a detail-oriented and timely manner.<br>• Handle a high volume of incoming calls while maintaining quality and efficiency.<br>• Document customer interactions and maintain accurate records in company systems.<br>• Provide information about company products and services to callers.<br>• Collaborate with team members to address complex customer concerns effectively.<br>• Follow established protocols and procedures to ensure customer satisfaction.<br>• Escalate unresolved issues to the appropriate department or supervisor when necessary.<br>• Contribute to team goals by meeting performance metrics and objectives.<br>• Stay updated on company policies, services, and product offerings to assist customers accurately.
<p>We are looking for a dedicated Customer Service Specialist to join our team in Bergen County, New Jersey. This role is ideal for someone who thrives in a fast-paced environment and enjoys providing exceptional support to customers. You will play an integral part in ensuring smooth operations and maintaining high levels of customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders accurately, including entering insurance information and recommending suitable products.</p><p>• Coordinate with warehouse and operations teams to ensure timely and efficient order fulfillment.</p><p>• Maintain detailed and organized documentation, including patient records and related files.</p><p>• Address customer concerns and troubleshoot issues, escalating complex problems as necessary.</p><p>• Perform general administrative tasks and provide clerical support to the team.</p><p>• Apply knowledge of healthcare processes and terminology to address customer needs effectively.</p><p>• Ensure consistent and attentive communication with customers via phone, email, and other channels.</p><p>• Collaborate with cross-functional teams to improve customer service procedures and workflows.</p><p>• Stay updated on company systems and tools to deliver accurate and timely assistance.</p>
We are looking for an experienced Customer Service Representative to join our team in Fairfield, New Jersey. This Contract to permanent position requires a dedicated and detail-oriented individual who excels in assisting customers, resolving inquiries, and handling transactions with precision and care. As a vital member of the team, you will play a key role in ensuring customer satisfaction while maintaining accurate records and managing operational tasks.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries, providing detailed information about products, services, and policies.<br>• Process purchases, exchanges, and returns efficiently while ensuring a seamless customer experience.<br>• Resolve customer issues by identifying solutions and maintaining a detail-oriented and empathetic approach.<br>• Accurately handle sales transactions, including database updates and payment processing.<br>• Maintain organized and detailed records to support business operations and customer needs.<br>• Answer inbound calls and address customer concerns with clarity and professionalism.<br>• Make outbound calls when necessary to follow up on customer inquiries or resolve pending issues.<br>• Collaborate with team members to improve processes and enhance the overall customer experience.<br>• Ensure compliance with company guidelines and procedures in all interactions.<br>• Stay up-to-date with product knowledge to provide accurate and helpful information to customers.
<p>We are looking for a dedicated Customer Service Representative to join our team in Stamford, Connecticut. In this role, you will be the first point of contact for customers, providing exceptional service and resolving inquiries efficiently. This is a long-term contract position offering an opportunity to contribute to a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Foster strong relationships with customers by actively listening and addressing their needs with customized solutions.</p><p>• Work closely with team members and supervisors to resolve challenging issues and ensure a seamless customer experience.</p><p>• Accurately document all customer interactions and transactions in organizational systems.</p><p>• Strive to meet or exceed performance metrics, such as response times, resolution rates, and overall customer satisfaction.</p><p>• Participate in ongoing training and coaching sessions to enhance skills and improve service delivery.</p><p>• Handle both inbound and outbound calls, ensuring timely and attentive responses to customer inquiries.</p><p>• Provide clear and concise information to customers regarding services, policies, and procedures.</p>
We are looking for a motivated and detail-oriented Collections Specialist to join our team in White Plains, New York. In this Contract to permanent position, you will play a vital role in managing receivables and ensuring timely payments from clients. This role requires excellent communication skills and the ability to handle a high volume of tasks while maintaining accuracy and professionalism.<br><br>Responsibilities:<br>• Review and approve next-day delivery orders by adhering to company policies and assigned credit terms.<br>• Conduct high-volume collection calls to secure payments and promptly resolve any client issues.<br>• Investigate payment discrepancies and deductions, coordinating with other departments to process necessary paperwork.<br>• Maintain communication with management and sales teams to address collection concerns and ensure timely resolutions.<br>• Adapt to different roles within the department to provide support and coverage during staff absences.<br>• Post daily payments to the Cash Easy System as required.<br>• Process daily transactions and assist customers with inquiries and weekly account updates.<br>• Monitor and analyze aging reports to identify overdue accounts and develop strategies for resolution.<br>• Ensure superior customer service by addressing client concerns effectively and professionally.<br>• Collaborate with the credit team to approve credit lines and manage balances efficiently.
<p>We are looking for an experienced Accounts Receivable / Customer Service Specialist to join our team in the New Providence, New Jersey area. This role involves managing customer accounts, resolving payment-related inquiries, and ensuring accurate financial records. The ideal candidate will bring strong organizational skills, attention to detail, and a customer-focused approach to effectively handle account reconciliations and build positive client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Communicate with customers to address inquiries about lease terms, rental periods, and payment-related issues.</p><p>• Review lease agreements to verify payments and determine potential credits, subject to management approval.</p><p>• Prepare detailed aging reports for past-due accounts, providing analysis and recommendations for action.</p><p>• Investigate unidentified payments and collaborate with customers to resolve application discrepancies.</p><p>• Reconcile and resolve payment inquiries, coordinating with sales and administrative teams as needed.</p><p>• Monitor unapplied cash and overdue balances on lessee accounts to ensure accurate records.</p><p>• Facilitate the collection of overdue payments while fostering strong customer relationships.</p><p>• Download payment data from customer portals and ensure proper application.</p><p>• Verify data input for accuracy and compliance with financial standards.</p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Pine Brook, New Jersey. In this role, you will play an integral part in ensuring customer satisfaction by managing orders, addressing client needs, and collaborating with internal teams to drive program success. This is a fast-paced position that requires exceptional communication and organizational skills.<br><br>Responsibilities:<br>• Manage orders and inventory using Microsoft Dynamics GP, ensuring accuracy and efficiency.<br>• Handle product returns, warranty claims, and other customer-related issues with professionalism.<br>• Generate and maintain detailed reports for sales teams and clients, providing valuable insights.<br>• Monitor and update data related to backorders, shipments, and cancellation rates to maintain client satisfaction.<br>• Collaborate closely with various departments to ensure seamless execution of programs and customer initiatives.
<p>A busy company in the Randolph area is seeking a Customer Service Representative to join their growing company. This Customer Service Representative will get the chance to join a dynamic team that works well with each other and offers work schedule flexibility. This Customer Service Representative role involves managing client relationships, addressing inquiries, and ensuring a seamless customer experience. The ideal Customer Service Representative will excel in communication, problem-solving, and attention to detail while supporting various internal teams to deliver exceptional service. Other responsibilities of this Customer Service Representative will include but not be limited to:</p><p><br></p><p>Customer Service Representative Responsibilities:</p><p>• Respond promptly to customer inquiries regarding products, services, and delivery schedules.</p><p>• Process orders, invoices, and payments accurately while maintaining detailed records.</p><p>• Investigate and resolve customer issues by identifying solutions and coordinating with relevant teams.</p><p>• Update and manage customer account information to ensure accuracy and completeness.</p><p>• Provide administrative assistance to the sales department to support their operations.</p><p>• Collaborate with logistics, finance, and technical teams to ensure smooth order fulfillment.</p><p>• Handle inbound and outbound calls to address customer concerns and provide solutions.</p><p>• Monitor customer feedback and contribute to service improvement initiatives.</p><p>• Ensure compliance with company policies while addressing client needs effectively.</p><p><br></p><p>This Customer Service Representative position is paying between $20.00 and $25.00 per hour depending on experience. If interested in this Customer Service Representative role, appy today! </p>
<p>35,000 - 41,000</p><p><br></p><p>The benefits include Healthcare (Health, Vision, Dental), HSA dollar for dollar match, Paid Holidays Off, 2 weeks PTO, Short/Long Term Disability 100% Company Paid, Life Insurance 100% Company Paid, 401K, and Employee Discounts. </p><p><br></p><p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries are resolved efficiently and with attention to detail. If you thrive in a fast-paced environment and enjoy building relationships while solving problems, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Resolve customer inquiries by troubleshooting product issues and processing warranty claims and return authorizations.</p><p>• Identify opportunities to boost revenue through up-selling and promoting marketing campaigns.</p><p>• Utilize various software platforms, including Navision and ZenDesk, for order entry and customer documentation.</p><p>• Maintain accurate records and documentation in compliance with company procedures.</p><p>• Coordinate with shipping and production teams to ensure timely delivery of products.</p><p>• Assist the Customer Service Manager by preparing written documentation and knowledge-based materials.</p><p>• Maintain a focused and attentive demeanor during interactions with customers and team members.</p><p>• Provide constructive suggestions to improve department processes and efficiency.</p>
<p>We are looking for a detail-oriented and efficient event support team member to assist with up to 4 days support for an on-site conference support in New York, New York. This is a contract position ideal for individuals who excel in delivering exceptional customer service . The role requires a detail-oriented individual who is comfortable handling multiple tasks and engaging directly with attendees.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist conference attendees with a detail-oriented and friendly demeanor.</p><p>• Provide guidance and answer questions about event sessions and locations.</p><p>• Distribute badges, lanyards, and conference materials to attendees.</p><p>• Manage the registration tables and ensure smooth operations throughout the event.</p><p>• Offer general support to the conference team, addressing any immediate needs.</p><p>• Assist attendees in completing the registration process using laptops.</p><p>• Handle the unpacking and preparation of materials, including lifting boxes weighing 25-40 pounds.</p><p>• Maintain a high level of efficiency and attention to detail in all tasks.</p><p>• Ensure punctuality and readiness to adapt to the dynamic event environment.</p>
We are looking for a highly motivated Customer Experience Specialist to join our team in Parsippany, New Jersey. In this role, you will play a key part in managing customer orders, optimizing logistics processes, and ensuring exceptional service delivery. This position offers an exciting opportunity in the food and food processing industry and is structured as a contract-to-permanent role.<br><br>Responsibilities:<br>• Oversee the entire order management process, including receiving purchase orders, confirming inventory availability, and coordinating delivery schedules.<br>• Collaborate with internal teams such as sales, supply chain, marketing, and finance, as well as external stakeholders, to ensure timely order fulfillment.<br>• Optimize shipping efficiency by identifying cost-saving opportunities and tracking improvements.<br>• Maintain accurate records of shipping, delivery, and performance metrics using industry-specific systems and tools.<br>• Address customer inquiries and resolve issues related to orders, returns, and claims efficiently.<br>• Analyze customer logistics performance and propose solutions to enhance cost-to-serve.<br>• Utilize advanced Excel functions and proprietary systems to monitor shipments and streamline operations.<br>• Conduct performance reviews with key customers, addressing concerns and identifying areas for improvement.<br>• Implement continuous process improvements to enhance service efficiency and customer satisfaction.<br>• Manage multiple accounts, allocating inventory and ensuring on-time deliveries while minimizing errors or delays.
<p>A busy firm in the West Caldwell area is seeking a Collections Specialist to join their growing company. This Collections Specialist will manage accounts receivable processes by working closely with attorneys, clients, and finance staff to ensure timely payments and resolve outstanding debts. The ideal Collections Specialist will have prior experience out of the legal industry, professional services, or something close and have experience with a relevant system such as 3E, Aderant, etc. This Collections Specialist position requires strong communication, high attention to detail, and the ability to multitask. Other responsibilities of this Collections Specialist will include but not be limited to: </p><p><br></p><p>Collections Specialist Responsibilities:</p><ul><li>Collaborate with administrative leadership to address tasks and assignments effectively.</li><li>Assist clients with billing inquiries and provide clear explanations.</li><li>Support assigned partners with collections activities and strategies.</li><li>Follow up on overdue accounts to ensure timely resolution.</li><li>Prepare detailed reports for clients and partners related to accounts receivable.</li><li>Generate and distribute monthly reminder statements to clients.</li><li>Maintain organized and accurate accounts receivable records and files.</li><li>Coordinate with accounting staff to manage cash applications, resolve duplicate payments, and utilize funds held in trust.</li><li>Record all communications and updates in the document management system.</li></ul><p><br></p><p>This Collections Specialist role is paying between $75,000 and $95,000 annually depending on experience. If interested in this Collections Specialist position, apply today! </p>
<p><strong>Accounts Receivable Collector in Plainview, Long Island, NY </strong></p><p>Are you an Accounts Receivable professional with a proven ability to resolve collection issues and perform complex reconciliations? </p><p><strong>Anna Parson at Robert Half </strong>is seeking a detail-oriented <strong>Accounts Receivable Collector </strong>with exceptional Excel proficiency and strong communication skills to manage and resolve outstanding receivables efficiently.</p><p><strong>As the Accounts Receivable Collector, you will: </strong></p><ul><li>Manage all aspects of accounts receivable collections, including contacting customers for payment resolution.</li><li>Execute complex reconciliations across multiple accounts and data sources.</li><li>Accurately identify and resolve discrepancies with attention to detail.</li><li>Document collection calls and payment arrangements thoroughly.</li><li>Prepare and analyze AR aging and reconciliation reports using advanced Excel functions such as pivot tables, VLOOKUP, and formulas.</li><li>Partner with internal teams to address disputes and support month-end close activities.</li></ul><p><strong>Contact Anna Parson at Robert Half</strong> if you are a proactive problem-solver ready to make an impact! Or Apply now!</p>
<p><strong>Collections Specialist / Accounts Receivable </strong></p><p>We have partnered with a dynamic, growing company seeking an Accounts Receivable/Collections Specialist to join their expanding team.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Contact customers daily via phone and email to resolve overdue accounts and negotiate payment plans</li><li>Review customer accounts and maintain collection notes</li><li>Ensure accurate, complete invoicing per contract terms and client requirements</li><li>Prepare and validate supporting documentation for billing</li><li>Handle invoice submission, and respond to customer questions regarding invoicing</li><li>Perform additional tasks as assigned by Controller</li></ul><p> </p><p><strong>Qualifications:</strong></p><ul><li>Experience collecting from business AP departments strongly preferred</li><li>Effective on the phone; strong communication skills</li><li>Proficient with MS Office and accounting software</li></ul><p><strong> </strong></p><p><strong>Perks & Benefits:</strong></p><ul><li>Hybrid work available after 90 days and demonstrated collections success</li><li>Competitive benefits package, including 401k with a match and a PSP with annual contributions</li><li>Opportunity to grow with continued investment from a PE firm and a positive, collaborative work environment</li></ul><p> </p><p>If you’re looking for growth, stability, and a chance to make an impact, apply today or send your resume to Kelsey.Ryan@roberthalf(.com) </p>
We are looking for a dedicated and detail-oriented Patient Access Specialist to join our healthcare team in New Haven, Connecticut. In this role, you will play a vital part in ensuring seamless patient registration, scheduling, and insurance verification processes within a fast-paced environment. This is a long-term contract position that requires strong customer service skills and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Facilitate patient check-in and check-out processes, ensuring accurate collection and documentation of demographic and insurance information.<br>• Schedule patient appointments promptly while coordinating with clinical staff to meet facility and patient needs.<br>• Verify insurance eligibility and obtain necessary authorizations to ensure proper reimbursement for services.<br>• Provide exceptional customer service by addressing patient inquiries and assisting individuals with special needs, such as language barriers or disabilities.<br>• Maintain compliance with healthcare regulations, managed care requirements, and organizational policies.<br>• Use multiple applications to document visit information and update patient accounts efficiently.<br>• Collaborate with the clinical team to fill open appointment slots and manage waitlists effectively.<br>• Adhere to Red Flag procedures to ensure patient safety during the registration process.<br>• Perform ad hoc tasks related to financial discrepancies and reconciliation as needed.<br>• Troubleshoot scheduling or system issues to maintain smooth operation.
We are looking for a skilled Compensation & Benefits Specialist to join our team on a long-term contract basis in Stamford, Connecticut. This role is ideal for professionals with a strong background in benefits management and experience in compensation practices. You will play a key role in supporting and administering various health, welfare, and retirement programs, while also contributing to harmonization efforts during a dynamic integration period.<br><br>Responsibilities:<br>• Provide hands-on support for health, welfare, and retirement programs, as well as several global benefit initiatives.<br>• Manage and resolve issues related to benefits, including conducting root cause analysis.<br>• Develop process documentation and create clear communications for associates regarding benefits policies.<br>• Maintain and update SharePoint sites for Benefits and HR policies.<br>• Administer corporate benefit programs such as leaves of absence, tuition reimbursement, and other offerings.<br>• Oversee benefits and retirement administration, including invoice and claims processing, budgeting, reporting, and customer service.<br>• Support the onboarding and harmonization of compensation and benefits plans during mergers and acquisitions.<br>• Assist with compensation benchmarking for both domestic and international markets.<br>• Administer executive compensation programs and equity grants, ensuring accurate reporting and compliance.<br>• Coordinate the annual compensation planning process and manage incentive plan reporting and accruals.
<p>We are looking for a highly driven Client Outreach Representative to join our team in New York, New York. In this role, you will play a key part in connecting small business owners to tailored solutions that help restructure their financial obligations and enable sustainable growth. If you excel in communication and enjoy making a meaningful impact, this position offers an exciting opportunity to contribute to client success.</p><p><br></p><p>Responsibilities:</p><p>• Conduct outbound calls daily to engage with potential clients and introduce service offerings.</p><p>• Utilize conversation guides and criteria to pre-screen prospects effectively.</p><p>• Identify client challenges and match them with appropriate solutions and product paths.</p><p>• Forward leads to the underwriting team or account executives for further processing.</p><p>• Maintain accurate records of interactions and notes using the designated CRM system.</p><p>• Collaborate with internal teams to ensure seamless client experiences.</p><p>• Stay updated on service offerings to provide accurate and relevant information during outreach.</p><p>• Monitor and assess client feedback to improve outreach strategies and communication.</p><p>• Support the development of outreach campaigns to enhance client engagement.</p>
We are looking for an experienced Collections Specialist to join our team in New York, New York. This contract position offers an exciting opportunity to contribute to the financial services industry by managing and optimizing collections processes. The ideal candidate will excel in commercial and consumer collections while leveraging their expertise in credit and billing systems.<br><br>Responsibilities:<br>• Handle the collection of outstanding payments from both commercial and consumer accounts.<br>• Analyze account details to determine payment discrepancies and resolve billing issues efficiently.<br>• Collaborate with clients and internal teams to negotiate payment plans and ensure timely resolution.<br>• Utilize NetSuite and Microsoft Excel to maintain accurate records of collections activities.<br>• Develop and implement effective strategies to improve collection rates and reduce delinquency.<br>• Monitor accounts regularly to identify trends and recommend corrective actions.<br>• Communicate professionally with clients to address payment concerns and maintain positive relationships.<br>• Generate reports and provide insights to management regarding collection performance.<br>• Ensure compliance with company policies and industry regulations during all collection activities.
<p>We are looking for a Loan Closing Support Specialist in the Middlesex County, NJ area. The ideal candidate will have experience using Encompass software. If you have 2+ years of loan closing experience and are looking to grow your career, this might be the opportunity for you! </p><p><br></p><p>Responsibilities:</p><p>• Review loan applications and credit reports to ensure accuracy and identify potential issues.</p><p>• Coordinate and order necessary documents such as appraisals, property searches, title policies, and employment verifications.</p><p>• Collaborate with underwriters, branch teams, and other mortgage professionals to address closing conditions and finalize loans.</p><p>• Prepare and verify closing documents, including regulatory disclosures, ensuring compliance with state and federal policies.</p><p>• Schedule loan closings with borrowers, branches, and settlement agents, maintaining clear communication throughout the process.</p><p>• Assist in gathering required documents, such as homeowner details, pay stubs, and employment verification, ensuring completeness for closing.</p><p>• Maintain a strong understanding of industry tools, such as Encompass, to streamline loan processing.</p><p>• Support post-closing activities to ensure all documentation is accurate and properly filed.</p><p>• Provide exceptional customer service by addressing borrower inquiries and maintaining positive relationships.</p><p>• Perform additional tasks and projects as assigned by management to support departmental goals.</p>
<p>We are seeking an adaptable IT Support Specialist with strong technical proficiency to provide critical support across a wide range of end-user technologies. The ideal candidate will be experienced with O365, VMware Horizon VDI, Active Directory, and Microsoft Exchange, and demonstrate a willingness to tackle challenges as they arise. This role requires excellent troubleshooting skills, clear communication, and a commitment to customer satisfaction in a fast-paced environment.</p><p><br></p>
<p>We are looking for a detail-oriented Service Coordinator to manage scheduling, communication, and operational tasks for our service team in Union County, New Jersey. This role involves coordinating with customers, dispatching technicians, and ensuring all service activities are executed efficiently. The ideal candidate thrives in a fast-paced environment, has excellent organizational skills, and is committed to delivering exceptional customer service.</p><p><br></p><p>Responsibilities:</p><p>• Schedule and assign service jobs to technicians, considering skill sets, workloads, and availability.</p><p>• Communicate with customers to confirm appointments, access requirements, and project timelines.</p><p>• Adjust schedules to accommodate emergency requests, delays, or changes in scope.</p><p>• Maintain the service calendar and ensure daily technician schedules are up to date.</p><p>• Provide clear job instructions and expectations to both customers and technicians.</p><p>• Follow up on completed service jobs to ensure customer satisfaction and proper documentation.</p><p>• Process warranty claims and submit required documentation to manufacturers.</p><p>• Monitor technician safety compliance and assist with coordinating training and certifications.</p><p>• Maintain accurate service records, technician timesheets, and job-related documentation.</p><p>• Support inventory coordination by ensuring required parts are available for upcoming service jobs.</p>
<p>Position summary </p><p> The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. </p><p><br></p><p> Job duties </p><p> * denotes an essential function </p><p> - *Utilize appropriate logs for all office services work. </p><p> - *Ensure that job tickets are properly filled out before beginning work. </p><p> - *Perform work in office services primarily reprographics mail and intake functions according to established procedures. </p><p> - *Follow procedures to run jobs in proper order. </p><p> - *Communicate with supervisor or client on job or deadline issues. </p><p> - *Meet contracted deadlines for accepting completing and delivering all work. </p><p> - *Troubleshoot basic equipment problems. </p><p> - Be able to lift up to 50 lbs. on a regular basis. </p><p> - Prioritize workflow. </p><p> - Performs Quality Assurance on own and work of others. </p><p> - Load machines with various paper toner supplies. </p><p> - Answer telephone emails and place service calls when needed. </p><p> - Interact with clients in person over the phone or electronically. </p><p> - Adhere to Williams Lea policies in addition to client site policies. </p><p> - Use equipment and supplies in a cost-efficient manner. </p><p><br></p><p> Working conditions </p><p> - Position operates at sites with maximum of 24/7 operations. Individual shift requirements wil...</p>
<p>Join a fast-growing, innovative financial firm that’s redefining how investors access sophisticated strategies through exchange-traded products. Our client is looking for a Client Services Associate to play a key role in expanding their long-term ETF platform. This is a dynamic opportunity for an early-career professional who’s eager to blend analytical skills, client engagement, and creative problem-solving in a high-growth, entrepreneurial environment.</p><p><br></p><p>Responsibilities of this position will include:</p><p>· Maintain and segment CRM data to enhance advisor engagement and inform sales strategy.</p><p>· Build dashboards and reporting tools that track performance and support data-driven decision making.</p><p>· Develop streamlined processes for updating content and documentation to ensure consistency and efficiency.</p><p>· Conduct competitor and market research to help shape positioning and messaging.</p><p>· Manage inbound client inquiries and provide timely, thoughtful responses.</p><p>· Assist with logistics, scheduling, and follow-up for webinars, meetings, and conferences.</p><p><br></p><p>For immediate consideration please email Alex.Muzaurieta@roberthalf.</p>
<p>This role is the first point of contact for visitors and callers, ensuring a welcoming and efficient front desk experience. The ideal candidate will have excellent communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet visitors and maintain a welcoming reception area.</li><li>Answer and direct calls using a multi-line phone system, ensuring accurate and timely communication.</li><li>Manage incoming and outgoing mail, including sorting and distributing correspondence.</li><li>Handle confidential documents and information with discretion.</li><li>Coordinate deliveries and ensure timely distribution to appropriate personnel.</li><li>Communicate effectively with managers and clients regarding job priorities and deadlines.</li><li>Assist with additional administrative projects and tasks as assigned.</li><li>Operate switchboard systems to transfer calls and provide information to callers.</li><li>Maintain accurate records of office supplies and assist with inventory management.</li><li>Support daily office functions to ensure smooth operations</li></ul>
We are looking for a dedicated Patient Access Facilitator to join our team in Milford, Connecticut. This Contract position involves ensuring smooth patient registration processes, maintaining accurate demographic and financial records, and providing a seamless scheduling experience. The ideal candidate will excel in a fast-paced environment, demonstrating exceptional organizational skills and attention to detail.<br><br>Responsibilities:<br>• Handle patient registration tasks, including collecting and updating demographic and insurance information.<br>• Assist walk-in patients with scheduling appointments and updating records promptly and efficiently.<br>• Coordinate special arrangements for patients with unique needs, such as non-English speakers or those requiring additional assistance.<br>• Obtain necessary signatures and authorizations while documenting account information accurately.<br>• Ensure all registration requirements are met by completing department-specific checklists.<br>• Schedule patient appointments accurately, collaborating with clinical staff to align schedules with patient needs.<br>• Maintain and update visit details in scheduling systems, including appointment notes and waitlist management.<br>• Verify insurance eligibility and benefits using online systems and third-party resources.<br>• Protect patient confidentiality while ensuring proper financial records and reimbursement processes.<br>• Act as a representative of the hospital, safeguarding its financial well-being and delivering exceptional customer service.
