<p>We are looking for a dedicated Bilingual English/Spanish Customer Service Representative to join our team. This long-term contract position offers an opportunity to contribute to a company focused on simplifying open enrollment processes and enhancing employee benefits administration. If you thrive in a fast-paced environment and enjoy working collaboratively, this role is for you.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer support by addressing inquiries related to benefit plans and enrollment processes.</p><p>• Assist clients in navigating complex benefit administration tasks with clarity and professionalism.</p><p>• Accurately input alphanumeric and numeric data into company systems to ensure seamless operations.</p><p>• Utilize Microsoft Outlook, Excel, and Word to manage communications, track information, and create documentation.</p><p>• Collaborate with team members to develop and deliver strategic communication plans that enhance employee engagement.</p><p>• Conduct business and conversational communication in Spanish when required to support diverse clientele.</p><p>• Participate in comprehensive training sessions to gain industry-specific knowledge and skills.</p><p>• Maintain a high level of accuracy and attention to detail while handling sensitive information.</p><p>• Continuously improve processes and suggest solutions to streamline administrative tasks.</p><p>• Uphold company standards and ensure compliance with all relevant regulations.</p>
We are looking for a dedicated Medical Customer Service Representative to join our team in New Milford, Connecticut. This is a long-term contract position requiring exceptional communication skills and a strong ability to handle high call volumes in a fast-paced environment. Ideal candidates will bring prior experience in medical or insurance settings, contributing to seamless patient scheduling and registration.<br><br>Responsibilities:<br>• Schedule appointments for new patients across all physicians, ensuring adherence to the core and on-call schedules.<br>• Update daily physician schedules promptly based on any changes, following established protocols.<br>• Accurately complete patient registration details, including appointment reasons, physician preferences, and insurance information.<br>• Collect essential meaningful use data such as ethnicity, smoking history, active medications, and allergies.<br>• Prepare accounts by printing daily charge tickets, verifying co-pay collection, and reviewing eligibility reports.<br>• Confirm insurance requirements for physician referrals and ensure all pre-certifications are obtained for radiology tests and specialty services.<br>• Maintain comprehensive patient logs for tracking registration activities and ensure data accuracy.<br>• Efficiently handle incoming calls, connecting callers to appropriate extensions and paging staff when necessary.<br>• Process pre-authorizations for medical services, including faxing approvals to facilities and updating system records.<br>• Follow up daily on pending orders, securing additional documentation as required by insurance providers.
<p>We are looking for a dedicated Customer Service Representative to join our team in White Plains, New York. This part-time position offers an opportunity for long-term growth, allowing candidates to showcase their skills and advance within the role. The ideal candidate will provide exceptional support to our department by assisting with deliveries, tracking drivers, and handling customer interactions.</p><p><br></p><p>Responsibilities:</p><p>• Manage customer inquiries, including resolving issues and providing timely updates.</p><p>• Process and issue credits accurately within the internal system.</p><p>• Create and manage special orders to meet client needs.</p><p>• Escalate complex issues to the appropriate team or department for resolution.</p><p>• Engage in dispatching responsibilities to ensure smooth operations.</p><p>• Conduct data tracking and entry in company systems to maintain accurate records.</p><p>• Collaborate with team members to improve service efficiency and customer satisfaction.</p><p>• Participate in on-site training to become proficient in system navigation and role-specific tasks.</p>
We are looking for a dedicated Small Business Help Desk Representative to join our team in Jersey City, New Jersey. This long-term contract position offers an exciting opportunity to support both internal and external customers with a variety of inquiries and technical issues. The ideal candidate will thrive in a fast-paced environment, possess excellent communication skills, and demonstrate a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries via phone and email, ensuring all requests are addressed within a 12-hour turnaround time.<br>• Take ownership of customer issues, providing accurate and detail-oriented resolutions while meeting First Level Resolution standards.<br>• Collaborate with internal teams and other business units to deliver end-to-end solutions for customer inquiries.<br>• Utilize multiple systems and applications to research and resolve customer concerns effectively.<br>• Apply knowledge of small commercial insurance principles and company products to assist customers.<br>• Adhere to corporate policies, regulatory standards, and internal processes while maintaining high-quality service.<br>• Support other teams and manage transactions as business needs evolve.<br>• Maintain performance standards in a dynamic, high-volume environment.<br>• Complete additional tasks and assignments as required by management.<br>• Demonstrate strong interpersonal and teamwork skills to contribute to a collaborative work environment.
We are looking for an experienced Customer Service Representative to join our team on a long-term contract basis in Edison, New Jersey. In this role, you will handle customer queries, resolve issues efficiently, and ensure a positive customer experience. This is an onsite position with a business casual dress code and free parking available.<br><br>Responsibilities:<br>• Respond to and resolve 30-80 Zendesk support tickets daily, ensuring timely resolution within 24-48 hours.<br>• Address customer concerns such as tracking issues, missing items, damaged products, or inquiries about product details.<br>• Conduct independent research to provide answers to complex customer questions.<br>• Process product returns and manage replacement orders for damaged items.<br>• Collaborate effectively with warehouse teams to ensure smooth operations; bilingual skills are a plus.<br>• Develop and maintain a strong understanding of product details to provide accurate information to customers.<br>• Handle challenging customer interactions professionally while maintaining the company's reputation.<br>• Offer additional support during peak periods, such as Black Friday, with increased availability.
<p>We are looking for a dedicated and personable Patient Engagement Customer Service Representative to join our team. In this Contract-to-permanent position, you will play a key role in supporting patients by addressing their inquiries and ensuring a seamless customer service experience. This is an excellent opportunity to bring your communication skills and problem-solving abilities to the healthcare industry. </p><p><br></p><p>** two weeks of training M-F 9-5 then the shift is 12pm-8pm</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to inbound calls, addressing patient inquiries and concerns with professionalism and empathy.</p><p>• Make outbound calls to follow up on patient needs and provide timely updates.</p><p>• Accurately process and manage order entries, ensuring all details are documented correctly.</p><p>• Collaborate with team members to resolve customer issues and provide solutions.</p><p>• Maintain a thorough understanding of company policies and procedures to deliver consistent and accurate information.</p><p>• Utilize call center tools and systems to track and manage customer interactions.</p><p>• Uphold a high standard of service quality to enhance the patient experience.</p><p>• Identify opportunities for process improvements to streamline customer service operations.</p><p>• Communicate effectively with patients, healthcare providers, and internal teams to ensure a cohesive approach.</p><p>• Adhere to company guidelines and compliance standards in all interactions.</p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis. This role is based in Carlstadt, New Jersey, and offers an excellent opportunity to contribute to a fast-paced wholesale distribution environment. The ideal candidate will excel in administrative tasks and customer interactions, ensuring smooth operations and high-quality service.<br><br>Responsibilities:<br>• Process and manage customer orders, ensuring accuracy and timely placement.<br>• Coordinate shipments and oversee the creation of shipping documentation.<br>• Generate and finalize invoices for completed orders.<br>• Scan and organize documents for record-keeping and compliance.<br>• Provide general administrative and clerical support to assist various departments.<br>• Respond to inbound customer inquiries promptly and professionally.<br>• Utilize Salesforce.com to track customer interactions and order details.
We are looking for a Customer Experience Specialist to join our team in Parsippany, New Jersey. In this role, you will play a pivotal part in ensuring exceptional service for our customers by managing order processing, optimizing logistics, and driving efficiency in supply chain operations. This is a Contract-to-Permanent position within the food and beverage industry, offering an exciting opportunity to contribute to a fast-paced and dynamic environment.<br><br>Responsibilities:<br>• Oversee the entire order management process, from purchase order receipt to delivery, ensuring seamless coordination with internal teams and external stakeholders.<br>• Optimize shipping strategies to maximize cost efficiency and improve delivery performance.<br>• Track and analyze shipping efficiency gains and share insights with cross-functional teams.<br>• Process customer orders using SAP and proprietary systems, ensuring accuracy and timeliness.<br>• Collaborate with customers to streamline order processing and enhance overall logistics performance.<br>• Minimize claims and discrepancies by ensuring compliance with shipping and order standards.<br>• Manage returns, credits, and claims processes efficiently to maintain customer satisfaction.<br>• Generate reports and perform data analysis to support customer service and logistics improvements.<br>• Utilize advanced Excel skills, including pivot tables and VLOOKUP, to track shipments and manage order data.<br>• Support continuous improvement initiatives by analyzing processes and proposing cost-to-serve enhancements for key accounts.
We are looking for a skilled Collections Specialist to join our team in Cheshire, Connecticut. In this role, you will oversee various aspects of the billing and collections process, ensuring accuracy, compliance, and exceptional client service. This is a long-term contract position offering an opportunity to work in a dynamic environment with a dedicated team.<br><br>Responsibilities:<br>• Prepare and process accurate invoices, verifying details against service agreements and company policies.<br>• Address client inquiries regarding billing statements, providing clear explanations and resolving discrepancies with attention to detail.<br>• Record and manage payments made via checks, credit cards, and other methods, ensuring proper documentation in the system.<br>• Maintain accurate and up-to-date client information in QuickBooks and other relevant systems to ensure data integrity.<br>• Review and resubmit denied or incomplete claims while ensuring proper follow-up and documentation.<br>• Collaborate with internal teams to resolve billing issues and improve workflow efficiency.<br>• Ensure all billing activities comply with applicable laws and regulations while maintaining organized records for audits and reviews.<br>• Generate and present regular reports detailing billing activities, outstanding payments, and financial performance.<br>• Stay informed about changes in billing regulations and implement necessary updates to processes.
<p>A busy firm in the West Caldwell area is seeking a Collections Specialist to join their growing company. This Collections Specialist will manage accounts receivable processes by working closely with attorneys, clients, and finance staff to ensure timely payments and resolve outstanding debts. The ideal Collections Specialist will have prior experience out of the legal industry, professional services, or something close and have experience with a relevant system such as 3E, Aderant, etc. This Collections Specialist position requires strong communication, high attention to detail, and the ability to multitask. Other responsibilities of this Collections Specialist will include but not be limited to: </p><p><br></p><p>Collections Specialist Responsibilities:</p><ul><li>Collaborate with administrative leadership to address tasks and assignments effectively.</li><li>Assist clients with billing inquiries and provide clear explanations.</li><li>Support assigned partners with collections activities and strategies.</li><li>Follow up on overdue accounts to ensure timely resolution.</li><li>Prepare detailed reports for clients and partners related to accounts receivable.</li><li>Generate and distribute monthly reminder statements to clients.</li><li>Maintain organized and accurate accounts receivable records and files.</li><li>Coordinate with accounting staff to manage cash applications, resolve duplicate payments, and utilize funds held in trust.</li><li>Record all communications and updates in the document management system.</li></ul><p><br></p><p>This Collections Specialist role is paying between $75,000 and $95,000 annually depending on experience. If interested in this Collections Specialist position, apply today! </p>
<p>We are looking for a detail-oriented Credit Clerk to join our team in the Middlesex County, NJ area. In this role, you will be responsible for supporting the credit department by performing essential administrative and financial tasks. If you enjoy working in a fast-paced environment and have a knack for organization and numbers, we encourage you to apply.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Update and manage a weekly Excel log to track critical data points.</li><li>Reconcile purchase orders with supplier invoices to uphold financial reliability.</li><li>Perform light customer account entries, such as posting transactions on statements.</li><li>Prepare and process bi-weekly FedEx packages for distribution to specific destinations.</li><li>Utilize basic math skills for debits, credits, and routine financial calculations.</li><li>Request and collect statements from suppliers and freight companies as required.</li><li>Match bills of lading with freight bills to verify record accuracy.</li><li>Organize and maintain comprehensive filing systems for swift record retrieval.</li><li>Manage interruptions effectively while multitasking in a fast-paced environment.</li></ul><p><br></p>
We are looking for a detail-oriented and personable Receptionist to join our team in Stamford, Connecticut. In this contract position, you will play a key role in providing exceptional customer service and ensuring the smooth operation of front-desk activities. This is an excellent opportunity for individuals with strong organizational and communication skills.<br><br>Responsibilities:<br>• Greet and assist visitors with courtesy and professionalism.<br>• Answer and direct incoming phone calls to the appropriate departments.<br>• Manage appointment scheduling and maintain calendars efficiently.<br>• Perform general receptionist duties, including handling inquiries and correspondence.<br>• Support administrative tasks such as filing and data entry as required.<br>• Ensure the reception area remains organized and presentable at all times.<br>• Provide information and assistance to customers in a timely manner.<br>• Collaborate with other team members to enhance office operations.
<p>Our client is seeking a dedicated <strong>Collections Specialist </strong>to join their team in <strong>Berkeley Heights, NJ </strong>for a hybrid opportunity<strong>.</strong> In this Contract-to-permanent position, you will play a key role in ensuring timely and accurate collection processes for both commercial and consumer accounts. This opportunity is ideal for professionals with expertise in credit and collections who thrive in a fast-paced environment.</p><p><br></p><p><strong>Collections Specialist Responsibilities:</strong></p><p>• Manage collection activities for commercial and consumer accounts, ensuring timely payments and resolving outstanding balances.</p><p>• Communicate effectively with clients to negotiate payment plans and address account discrepancies.</p><p>• Utilize credit and collection processes to maintain accurate financial records and minimize overdue accounts.</p><p>• Analyze customer billing and payment histories to identify potential risks and develop strategies for resolution.</p><p>• Maintain detailed documentation of collection efforts and interactions with clients.</p><p>• Collaborate with internal teams to streamline billing and collection processes.</p><p>• Prepare detailed reports on account statuses and collection progress using Microsoft Excel.</p><p>• Apply advanced Excel formulas to analyze financial data and generate insights.</p><p><br></p>
<p>Join a well-established, independent wealth management firm with a long-standing reputation for delivering personalized investment strategies to high-net-worth individuals, families, and institutions. Our client is seeking a Client Service Associate to support a dynamic Private Wealth Advisory team. This is an excellent opportunity for a motivated, detail-oriented professional looking to grow within the private wealth management space. You’ll be working directly with high-net-worth clients and gain hands-on exposure to multiple areas of the business—from onboarding and account servicing to client communications and marketing support.</p><p><br></p><p>Responsibilities of this position will include:</p><p>· Manage new client onboarding and account setup</p><p>· Handle day-to-day service requests (wires, transfers, maintenance)</p><p>· Support relationship management for select clients</p><p>· Liaise with attorneys, accountants, and custodians</p><p>· Prepare client communications and quarterly reports</p><p>· Assist in marketing efforts: update materials, create presentations, and support email campaigns</p><p>· Participate in developing better client communications and social media initiatives</p><p><br></p><p>For immediate consideration for this position please email Alex.Muzaurieta@roberthalf.</p>
Are you a detail-oriented detail oriented with a welcoming demeanor and strong customer service skills? Join our team as a Front Desk Clerk, where your expertise and friendly personality will help create a positive experience for residents! About the Role: As a Front Desk Clerk, you will be the warm, detail oriented face of our property, managing the front desk with a strong focus on access control. With our doors locked 24/7, you’ll ensure our community remains safe and secure by assisting residents using key fobs to access the building. After regular office hours, you’ll also provide exceptional service by helping residents retrieve packages from the locked package room — a key responsibility of this role. Key Responsibilities: Serve as the first point of contact, ensuring a detail oriented and welcoming atmosphere. Maintain access control protocols for the building and assist residents with entry. Facilitate after-hours package retrieval for residents from the locked package room. Provide general customer service and respond to resident inquiries with professionalism and care. Top 3 Must-Haves (Hard Skills): Previous front desk experience (preferred). Strong customer service skills. Property management experience (a plus). Required Software Skills: Proprietary software training will be provided. Ideal Candidate Traits (Soft Skills/Personality Fit): detail oriented demeanor. Friendly and approachable. Detail-oriented, ensuring accuracy and efficiency in all tasks.
We are looking for a detail-oriented and organized Receptionist to join our team in Garden City, New York. In this long-term contract role, you will be the first point of contact for visitors and callers, ensuring a welcoming and efficient experience. This position requires strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Greet and assist visitors in a courteous and friendly manner.<br>• Answer and manage a multi-line phone system, transferring calls to the appropriate departments.<br>• Schedule appointments and maintain an organized calendar.<br>• Handle email correspondence promptly and professionally.<br>• Perform data entry tasks with accuracy and attention to detail.<br>• Organize and maintain files and records, ensuring easy accessibility.<br>• Collaborate with team members to ensure smooth office operations.<br>• Utilize Microsoft Word, Excel, and Outlook for various administrative tasks.<br>• Provide exceptional customer service to both internal and external stakeholders.
<p>Part time- 1 day/week. We are looking for a dedicated Receptionist to join our team in New York, New York. This is a long-term contract position, ideal for someone who is detail oriented, organized, and has exceptional communication skills. The role requires a strong ability to manage front desk operations and ensure a welcoming environment for clients and visitors.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the first point of contact for visitors and clients, ensuring a detail oriented and friendly reception area.</p><p>• Manage incoming calls using a multi-line phone system, directing them to the appropriate departments or individuals.</p><p>• Maintain an organized and efficient switchboard for handling calls across multiple lines.</p><p>• Provide support in answering inbound calls promptly and courteously.</p><p>• Assist with part-time receptionist duties as needed, including covering for other team members during their time off.</p><p>• Coordinate front desk activities such as scheduling appointments and managing visitor logs.</p><p>• Ensure the reception area is clean, organized, and representative of the company’s brand.</p><p>• Handle administrative tasks such as data entry and correspondence using Microsoft Office tools.</p><p>• Collaborate with other departments to support smooth daily operations.</p><p>• Participate in training sessions to stay updated on company processes and protocols.</p>
We are looking for an organized and detail-oriented Receptionist to join our team on a long-term contract basis in Morristown, New Jersey. In this role, you will be the first point of contact for clients and visitors, ensuring a welcoming and efficient experience. If you excel in multitasking and communication, this opportunity is perfect for you.<br><br>Responsibilities:<br>• Answer and manage calls on a multi-line phone system, including transferring calls and taking messages.<br>• Communicate effectively with staff and attorneys, ensuring accurate message delivery.<br>• Welcome and assist clients arriving for scheduled appointments, maintaining a warm and attentive demeanor.<br>• Ensure the reception area is clean, organized, and presentable at all times.<br>• Schedule and manage appointments with attention to accuracy and timeliness.<br>• Perform data entry tasks, ensuring information is correctly recorded and updated.<br>• Handle email correspondence promptly and professionally.<br>• Organize and maintain physical and electronic files for seamless accessibility.
<p>We are looking for a friendly and organized Receptionist for a short-term coverage. This position involves managing front desk operations and reception. The ideal candidate will excel in communication and be eager to assist with administrative tasks as needed.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and ensure a welcoming atmosphere at the front desk.</p><p>• Answer and direct inbound calls promptly and efficiently.</p><p>• Perform occasional scanning and photocopying tasks to support departmental needs.</p><p><br></p>
We are looking for an organized and meticulous Receptionist to join our team on a contract basis in Teterboro, New Jersey. The ideal candidate will be responsible for managing daily front desk operations, ensuring smooth communication and scheduling, and providing excellent support to executive staff. This role requires a proactive individual who can multitask effectively in a dynamic environment.<br><br>Responsibilities:<br>• Operate and manage the phone switchboard, efficiently handling incoming calls and directing them to the appropriate individuals.<br>• Screen calls for executive-level staff members, ensuring only relevant inquiries are forwarded.<br>• Schedule and coordinate meetings, including reserving conference rooms and managing logistics.<br>• Maintain organized filing systems to ensure easy access to documents and records.<br>• Provide general administrative support, including assisting with tasks assigned by executive staff.<br>• Welcome visitors and ensure they are directed appropriately.<br>• Monitor and manage front desk operations, maintaining a meticulous and welcoming environment.<br>• Communicate effectively with internal and external stakeholders to address inquiries and provide assistance.
We are looking for a motivated Office Services Clerk to join our team in New York, New York. In this role, you will manage office operations and provide seamless support to various departments, ensuring a well-organized and efficient work environment. This position offers a dynamic range of responsibilities, including administrative tasks, event coordination, and vendor management.<br><br>Responsibilities:<br>• Welcome and assist guests while ensuring the front office area is organized and inviting.<br>• Monitor and replenish supplies across multiple floors to maintain a well-stocked and organized workspace.<br>• Restock kitchen essentials regularly to support employee needs.<br>• Handle day-to-day ordering requests and approve purchases, including Amazon orders, as per management guidelines.<br>• Coordinate catering arrangements for company events held throughout the year.<br>• Collaborate with external vendors to ensure smooth operations and timely delivery of services.<br>• Provide logistical support for events, ensuring all details are managed effectively.<br>• Assist HR and Accounting departments with filing and organizational tasks.<br>• Manage the distribution of employee and corporate gifts to enhance workplace engagement and client relations.<br>• Act as a reliable point of contact for miscellaneous office-related tasks and responsibilities.
