3 results for Production Manager in Solomons, MD

Product Manager

Washington, DC
onsite
Temporary
55 - 80 USD / Hourly
About the RoleWe are looking for a Technical Product Manager to join our team and help drive the development of innovative technology products. In this role, you will work closely with engineering, design, and business teams to define product strategy, translate customer needs into technical requirements, and guide products from concept to launch.The ideal candidate combines strong product management skills with a solid technical background, enabling them to collaborate effectively with developers while maintaining a strong focus on user value and business outcomes. Key ResponsibilitiesProduct Strategy & Roadmap<ul><li>Define and maintain the product vision, strategy, and roadmap</li><li>Identify opportunities for product improvements and innovation</li><li>Align product initiatives with company goals and customer needs</li></ul>Technical Collaboration<ul><li>Work closely with engineering teams to translate business needs into technical solutions</li><li>Participate in architecture and system design discussions</li><li>Evaluate technical trade-offs to ensure scalable and reliable solutions</li></ul>Product Development<ul><li>Write clear product requirements, technical specifications, and user stories</li><li>Prioritize features and manage the product backlog in Agile development environments</li><li>Oversee the product lifecycle from ideation to launch and iteration</li></ul>Data-Driven Decision Making<ul><li>Analyze product metrics and user feedback to guide improvements</li><li>Track key performance indicators such as adoption, performance, and customer satisfaction</li><li>Conduct experiments and testing to optimize product performance</li></ul>Cross-Functional Collaboration<ul><li>Coordinate with engineering, design, marketing, and operations teams</li><li>Communicate product updates and timelines to stakeholders</li><li>Support product launches and ensure successful delivery of new features</li></ul>
2026-03-16T00:00:00Z

Project Manager

Washington, DC
onsite
Temporary
65 - 74 USD / Hourly
Senior Technical Project ManagerLocation: (Must reside in the Gaithersburg, MD / Washington, DC Metro Area)Employment Type: Full-Time 26-Week Contract with Potential Extension or ConversionClearance Requirement: Must currently hold or have the ability to obtain a U.S. Government Public Trust clearancePosition OverviewWe are seeking an experienced Senior Technical Project Manager to lead the planning, execution, and successful delivery of Salesforce CRM and Contact Center modernization initiatives supporting a Federal government program. This role requires advanced program and project management expertise within an IT framework, along with a strong technical background in contact center platforms and Salesforce-based solutions.The ideal candidate brings a blend of hands-on technical leadership, solution architecture experience, and the ability to manage complex, cross-functional initiatives in a remote environment. This position plays a key role in driving innovation, continuous improvement, and operational excellence across customer engagement technologies.Position OverviewWe are seeking a Senior Technical Project Manager to lead Salesforce CRM and Contact Center modernization efforts supporting a Federal government program. This role requires strong technical project and program management experience, along with hands-on knowledge of Salesforce platforms and cloud-based contact center technologies. The ideal candidate will bring solution architecture expertise, Agile leadership, and a continuous-improvement mindset to drive high-quality, customer-focused outcomes.KKey Responsibilities<ul><li>Lead end-to-end project lifecycle management for Salesforce and Contact Center modernization initiatives</li><li>Engage with external stakeholders to understand mission needs, goals, and requirements</li><li>Coordinate across cross-functional teams, including business owners, IT leadership, and vendors</li><li>Oversee Salesforce implementations and enhancements (Service Cloud, Experience Cloud, Knowledge Management, Analytics) in compliance with federal and FedRAMP standards</li><li>Manage Contact Center technology deployments (e.g., NICE CXone, Amazon Connect, or equivalent CCaaS platforms), including IVR, call routing, self-service automation, and CRM integrations</li><li>Gather and document functional and technical requirements; translate requirements into user stories and technical specifications</li><li>Facilitate Agile ceremonies, including daily stand-ups and backlog refinement</li><li>Manage scope, schedules, budgets, labor estimates, and project documentation</li><li>Drive continuous improvement by identifying technical solutions that improve performance and customer experience</li><li>Monitor contact center quality metrics and operational performance</li><li>Develop solution architectures for CCaaS, CRM, telephony, and related platforms</li><li>Provide weekly project status reporting to internal and external stakeholders</li><li>Support training, onboarding, and staffing activities for contact center operations as needed</li></ul>
2026-04-09T00:00:00Z

IT Manager/Director

Washington, DC
onsite
Permanent
150000 - 185000 USD / Yearly
We are looking for an experienced IT Manager to lead and oversee the technology operations for our organization in the Washington, DC Metro area. This role involves managing IT infrastructure, ensuring system reliability, and driving innovative solutions to support business objectives. The ideal candidate will bring strong leadership skills and technical expertise to enhance organizational efficiency and security. Responsibilities:• Manage and maintain the organization's IT systems, including Active Directory and Cisco technologies.• Oversee backup strategies and ensure data integrity through effective backup technologies.• Lead configuration management processes to ensure systems are properly documented and updated.• Supervise the installation, maintenance, and troubleshooting of computer hardware.• Develop and implement IT policies and procedures that align with business goals.• Ensure the security and reliability of IT systems by proactively addressing potential risks.• Provide technical guidance and support to team members, fostering a collaborative environment.• Monitor and optimize system performance to minimize downtime and enhance user experience.• Stay updated on emerging technologies to recommend innovative solutions for organizational growth.• Coordinate with vendors and stakeholders to manage IT-related projects and procurement.
2026-04-02T00:00:00Z