<p>A well-established professional services organization in Rancho Santa Fe is seeking a polished and proactive <strong>Client Support Specialist</strong> to serve as a key point of contact for high-touch clients. This role is ideal for someone who enjoys relationship-building, problem-solving, and providing white-glove service in a fast-paced but refined environment. You will be the voice of the company, ensuring clients feel supported, informed, and valued at every stage of their interaction.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Act as the primary contact for inbound client inquiries via phone, email, and in-person communication</li><li>Provide clear, professional responses to questions regarding services, timelines, and next steps</li><li>Coordinate closely with internal teams to ensure accurate and timely follow-up</li><li>Maintain detailed and organized client records within internal systems</li><li>Proactively identify client needs and escalate issues when appropriate</li><li>Assist with scheduling appointments, confirmations, and follow-up communications</li><li>Support administrative tasks related to client onboarding and ongoing service delivery</li></ul>
<p>A well-established auto body and collision repair shop in Oceanside is seeking a professional and customer-focused <strong>Customer Support Representative</strong> to serve as the primary point of contact for customers and insurance partners throughout the repair process. This role is ideal for someone who enjoys balancing customer communication, administrative accuracy, and collaboration with technicians and estimators. The Customer Support Representative will guide customers from vehicle drop-off through completion, ensuring timely updates, accurate documentation, and a smooth repair experience. This role requires strong communication skills, attention to detail, and comfort working in a fast-paced shop environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Communicate regularly with customers, insurance adjusters, and internal departments to provide repair status updates</li><li>Coordinate with estimators and technicians to relay accurate timelines and scope changes</li><li>Address customer questions or concerns promptly and professionally</li><li>Review repair orders and ensure documentation is complete and accurate</li><li>Assist with estimating updates, deposits, and payment collection</li><li>Maintain detailed customer records, including authorizations, photos, and repair documentation</li><li>Schedule vehicle drop-offs and pickups as needed</li><li>Support front office operations and administrative tasks</li></ul>
<p>Our client, a well-established company in San Diego, CA is seeking a personable and detail-oriented Client Services Representative to join their team. This position plays a critical role in delivering outstanding customer service and supporting business operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for clients, addressing inquiries via phone, email, and in person.</li><li>Maintain accurate client records and documentation, ensuring confidentiality and compliance.</li><li>Coordinate client appointments, meetings, and follow-up communications.</li><li>Resolve client issues or concerns promptly and professionally, escalating complex matters as needed.</li><li>Support account management and assist with onboarding new clients.</li><li>Collaborate with internal teams to provide seamless service and resolve any process gaps.</li></ul>
<p>A growing organization in Pauma Valley is looking for a dependable and service-oriented <strong>Customer Care Representative</strong> to support daily operations and assist customers with questions, requests, and issue resolution. This role is perfect for someone who thrives in a collaborative environment and enjoys being a reliable resource for both customers and internal teams.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Respond to customer inquiries via phone and email with professionalism and empathy</li><li>Resolve service concerns by gathering information and coordinating solutions</li><li>Enter and update customer data accurately in internal systems</li><li>Assist with order processing, service requests, and general account support</li><li>Follow established procedures while identifying opportunities to improve the customer experience</li><li>Work closely with operations and administrative teams to ensure smooth service delivery</li></ul>
<p>Bilingual Call Center Representative (Spanish/English) – Contract-to-Hire</p><p><strong>Location:</strong> San Diego, CA (Fully In-Office to Start)</p><p><strong>About the Organization</strong></p><p> We are proud to partner with a <strong>wonderful organization in San Diego</strong> that is deeply committed to serving its community and making a positive impact in the lives of others. This organization values compassion, inclusion, and exceptional customer care, and is seeking team members who share those same values.</p><p><strong>About the Role</strong></p><p> The Bilingual Call Center Representative will support a high-volume inbound call center, assisting both English- and Spanish-speaking customers. This is a <strong>contract-to-hire opportunity</strong> ideal for individuals who are passionate about customer service, want to make a difference, and are looking to grow into a long-term role.</p><p>You will serve as a trusted point of contact, providing clear information, guidance, and support while ensuring every caller feels heard and valued.</p><p><strong>Work Schedule & Location</strong></p><ul><li>Fully <strong>in-office for the first 6 months</strong></li><li>Opportunity to transition to a <strong>hybrid schedule</strong> after the contracted period based on performance and business needs</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound calls in both <strong>English and Spanish</strong></li><li>Provide accurate, empathetic, and professional customer support</li><li>Assist callers with questions, concerns, and service-related needs</li><li>Clearly document all customer interactions in internal systems</li><li>Follow call center policies, procedures, and quality standards</li><li>Escalate complex issues as needed while maintaining a positive experience</li><li>Collaborate with team members in a fast-paced, mission-driven environment</li></ul><p><br></p>
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality.<br><br>Responsibilities:<br>• Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences.<br>• Provide timely feedback and coaching to improve team performance in sales and service.<br>• Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions.<br>• Partner with leadership to identify key training areas and implement improvement strategies.<br>• Analyze performance metrics and trends, delivering actionable insights to management.<br>• Cultivate a positive team environment that encourages growth and motivation.<br>• Ensure adherence to organizational standards and customer service best practices.<br>• Stay updated on industry trends and apply them to enhance training processes.<br>• Collaborate with cross-functional teams to optimize customer service operations.
<p>A mission-driven nonprofit organization is seeking a dedicated Receptionist / Front Desk Coordinator to support daily administrative operations and workforce development initiatives. This role is ideal for a professional who enjoys being the first point of contact, thrives in a fast-paced environment, and is passionate about community impact and organizational support.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for visitors and incoming calls, providing a professional, welcoming, and customer-focused experience</li><li>Manage front desk operations, including phone coverage, correspondence, appointment scheduling, and visitor coordination</li><li>Support outreach and workforce development programs aimed at expanding apprenticeship, training, and career pathway opportunities</li><li>Assist with recruitment and engagement activities such as job fairs, orientations, tours, and promotional events</li><li>Coordinate and schedule tours of the training center for prospective participants, partners, and community groups</li><li>Maintain organized files, records, and documentation; assist with audit preparation and administrative reporting</li><li>Collaborate with internal teams to support onsite and offsite events, presentations, and meetings</li><li>Partner with marketing staff to assist with social media content, flyers, and promotional materials to enhance program visibility</li><li>Support special projects and administrative initiatives as assigned by leadership</li></ul><p><br></p>
<p>A growing company in Carlsbad is seeking a detail-oriented <strong>Customer Support Specialist</strong> to support client accounts and internal operations. This role focuses on maintaining strong client relationships, resolving inquiries efficiently, and ensuring seamless coordination between customers and internal teams. The Customer Support Specialist will manage inbound requests, track service issues, and support order or account-related processes. This position is ideal for someone who thrives in a structured environment and enjoys providing dependable, high-quality support.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary contact for customer inquiries via phone and email</li><li>Coordinate with internal teams to resolve service or order-related issues</li><li>Track customer interactions and maintain accurate records in internal systems</li><li>Provide timely follow-up to ensure customer satisfaction</li><li>Assist with order processing, documentation, and reporting</li><li>Identify recurring issues and communicate trends to management</li><li>Support process improvements to enhance customer experience</li></ul><p><br></p>
<p>Job Description</p><p>Robert Half is partnering with a well-established commercial real estate firm to identify a detail-oriented and proactive Property Coordinator. This role provides administrative and operational support to property management teams and ensures the day-to-day functions of assigned commercial properties run smoothly.</p><p>The ideal candidate is highly organized, customer-service focused, and experienced in supporting property management operations in a fast-paced environment.</p><p>Key Responsibilities</p><ul><li>Provide administrative support to Property Managers for a portfolio of commercial properties</li><li>Coordinate maintenance requests, vendor services, and work orders; follow up to ensure timely completion</li><li>Assist with lease administration, including tracking expirations, COIs, and critical dates</li><li>Prepare and distribute tenant communications, notices, and correspondence</li><li>Support invoice processing, coding, and tracking in property management systems</li><li>Maintain accurate property records, files, and documentation</li><li>Assist with budgeting, reporting, and monthly property packages as needed</li><li>Schedule inspections, meetings, and vendor access to properties</li><li>Serve as a point of contact for tenants, vendors, and internal teams, providing professional and responsive customer service</li><li>Support special projects and additional administrative tasks as assigned</li></ul><p><br></p>
<p>We are looking for a dedicated and compassionate Bilingual Spanish Customer Service Representative to join our team in San Diego, California. In this Contract to permanent position, you will be at the forefront of delivering exceptional service to individuals seeking support, referrals, and information. This role provides an opportunity to make a meaningful impact in the non-profit industry while working in a mission-driven environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming inquiries via phone, chat, or email, providing accurate information and assistance.</p><p>• Document interactions and updates promptly in web-based systems to maintain accurate records.</p><p>• Stay informed about available community services and resources to offer appropriate referrals.</p><p>• Collaborate with internal teams to ensure the needs of clients are addressed effectively.</p><p>• Deliver outstanding customer service by handling communications with professionalism and empathy.</p><p>• Utilize CRM platforms and other computer systems to manage customer interactions efficiently.</p><p>• Assist clients with benefit and billing-related questions, ensuring clarity and resolution.</p><p>• Support the organization’s outreach efforts by providing thorough and timely responses.</p><p>• Adhere to established protocols and procedures to uphold service quality standards.</p><p>• Participate in training sessions to enhance skills and knowledge relevant to the role.</p>
<p>We are looking for a dedicated and compassionate Call Center Specialist to join our team in San Diego, California. This contract-to-hire position offers the opportunity to make a meaningful impact by assisting individuals and communities through exceptional customer service and resource connection. In this role, you will serve as the vital link between clients and the services they need, ensuring every interaction is handled with care and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls and inquiries, providing accurate information and guiding clients to appropriate resources or assistance.</p><p>• Record all client interactions thoroughly and promptly using web-based systems.</p><p>• Stay informed about community services, resources, and programs to provide up-to-date support.</p><p>• Collaborate with colleagues and internal teams to address client needs effectively and efficiently.</p><p>• Maintain a high level of professionalism and empathy in all communications.</p><p>• Utilize various software tools, including CRM systems, to manage client interactions and data.</p><p>• Assist clients with billing and benefit-related questions, ensuring clarity and resolution.</p><p>• Handle customer concerns and resolve issues with sensitivity and attention to detail.</p><p>• Provide bilingual support in Spanish and English when necessary to serve diverse populations.</p><p>• Support ongoing improvements to processes and systems to enhance client experiences.</p>
<p><strong>Overview</strong></p><p>We are seeking a motivated Client Services Coordinator to join our team in San Diego, California. This contract-to-permanent role offers the opportunity to support a fast-paced insurance operation while ensuring a smooth and efficient application process for agents and partners. The ideal candidate is customer-focused, highly organized, and comfortable managing multiple priorities.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Verify that all required information and documentation is complete prior to submitting new insurance applications</li><li>Coordinate follow-ups with agents, carriers, and third-party vendors to obtain outstanding requirements</li><li>Process and manage insurance cases within Salesforce, ensuring accurate and timely data entry</li><li>Serve as a primary point of contact for agents by responding to inquiries and resolving application-related issues</li><li>Handle high volumes of inbound and outbound calls with professionalism and attention to detail</li><li>Review submitted applications and proactively follow up to ensure cases progress efficiently</li><li>Collaborate with team members to support shared goals and assist with daily operational needs</li></ul><p><br></p>
<p>Our client, a leading organization in Chula Vista, CA is seeking a dedicated Customer Service Representative to join their team. This is an excellent opportunity for individuals passionate about delivering high-quality service and resolving inquiries in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Field incoming customer inquiries via phone, email, and chat, providing timely and accurate information</li><li>Resolve customer questions, complaints, and issues with professionalism and empathy</li><li>Document all customer interactions and follow-up tasks within the system</li><li>Coordinate with internal teams to ensure a seamless customer experience</li><li>Process orders, returns, and exchanges as needed</li><li>Ensure customer satisfaction while striving to exceed expectations</li></ul><p><br></p>
<p><br></p><p>About the Position</p><p>We are partnering with a mission-driven non-profit organization dedicated to supporting the San Diego community. This is a contract-to-hire Client Experience role for individuals who are passionate about helping others and providing high-quality service.</p><p>This position requires fluency in both English and Spanish and the ability to commute on-site daily. </p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as a primary point of contact for community members via inbound and outbound calls</li><li>Provide accurate information, guidance, and support to individuals and families</li><li>Deliver a positive client experience through professional and compassionate communication in <strong>English and Spanish</strong></li><li>Document interactions clearly and accurately in internal systems</li><li>Follow established procedures, policies, and compliance guidelines</li><li>Collaborate with internal teams to ensure timely and effective support</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Dana Point, California. In this Contract position, you will play a vital role in delivering exceptional service to customers, handling inquiries, and ensuring smooth communication. This role is ideal for someone who excels in a fast-paced environment and has a passion for assisting others.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to inbound calls, addressing customer inquiries with professionalism and care.</p><p>• Manage customer communication effectively through email correspondence and phone calls.</p><p>• Handle data entry tasks accurately to maintain up-to-date records.</p><p>• Schedule appointments and coordinate calendars efficiently.</p><p>• Process orders and ensure timely follow-up with customers.</p><p>• Provide support in resolving customer concerns and escalating issues when necessary.</p><p>• Utilize Microsoft Excel and Word to create reports and manage documentation.</p><p>• Maintain a positive and helpful attitude while delivering outstanding customer service.</p><p>• Collaborate with team members to enhance overall customer satisfaction.</p>
<p>We are looking for an experienced Customer Service Representative to join our team in Costa Mesa, California. As a Contract to permanent role, this position is ideal for professionals eager to contribute to a growing organization while advancing their career.</p><p><br></p><p>Responsibilities:</p><p>• Conduct high-volume recruiting efforts for caretakers, including screening calls and verifying licenses.</p><p>• Manage 20-30 calls daily using platforms such as LinkedIn and Indeed to source candidates with relevant experience.</p><p>• Perform detailed candidate assessments to ensure compliance with required certifications and credentials.</p><p>• Address the challenges of high turnover rates by maintaining a consistent pipeline of candidates.</p><p>• Utilize GoHighLevel and Microsoft Office Suite to manage recruitment processes and documentation.</p><p>• Maintain professionalism and adhere to business-smart dress code during onsite days.</p><p>• Collaborate with team partners to align recruiting efforts with organizational goals.</p><p>• Provide exceptional service in addressing inquiries and resolving recruitment-related issues.</p><p>• Ensure accuracy and efficiency in order entry and documentation processes.</p><p>• Support inbound and outbound call operations to enhance recruitment outreach</p>
<p>Our client, a well-established residential property management company in La Jolla, California, is seeking an experienced Residential Property Manager to join their growing team. This opportunity offers the chance to oversee a diverse portfolio of multi-family residential properties while driving operational excellence and tenant satisfaction. The ideal candidate is a hands-on leader with strong financial acumen, excellent communication skills, and a passion for high-quality property management.</p><p>Key Responsibilities</p><ul><li>Manage the day-to-day operations of a portfolio of multi-family residential units across multiple sites.</li><li>Build and maintain positive relationships with tenants, vendors, and ownership groups, addressing concerns and resolving issues in a timely and professional manner.</li><li>Oversee financial operations, including invoice review, cash flow management, budget tracking, and proposal preparation.</li><li>Conduct regular site inspections to ensure properties are well-maintained, safe, and compliant with company standards and regulations.</li><li>Supervise and support a small team of property management staff, providing leadership, guidance, and performance oversight.</li><li>Utilize property management software such as AppFolio and Yardi to manage operations, maintain accurate records, and generate reports.</li><li>Perform administrative duties a few days per week, including report preparation, correspondence, and documentation.</li><li>Collaborate with internal teams to support the onboarding of new properties into the portfolio.</li><li>Ensure compliance with all applicable housing regulations, including HUD policies and local/state requirements.</li><li>Monitor property performance and implement strategies to optimize operations, occupancy, and tenant satisfaction.</li></ul><p><br></p>
<p><strong>Position Overview</strong></p><p>The Case Administrator plays a critical role in supporting the lifecycle of insurance cases by providing administrative, coordination, and documentation support to case managers, claims professionals, and internal stakeholders. This position ensures cases are accurately documented, processed efficiently, and compliant with internal procedures and regulatory requirements.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as administrative support for assigned insurance cases from intake through resolution</li><li>Open, maintain, and update case files within internal case management systems</li><li>Accurately enter data, process documentation, and track case milestones and deadlines</li><li>Coordinate communication between case managers, adjusters, providers, policyholders, and internal teams</li><li>Prepare correspondence, reports, and case summaries as needed</li><li>Ensure all case documentation is complete, compliant, and properly filed</li><li>Monitor case status and follow up on outstanding information or documentation</li><li>Schedule appointments, reviews, and case-related meetings</li><li>Respond to internal and external inquiries in a professional and timely manner</li><li>Maintain confidentiality and adhere to HIPAA and insurance regulatory standards</li><li>Support audit requests and quality assurance reviews as required</li></ul><p><br></p>
<p><strong>Position Overview</strong></p><p>The Case Administrator plays a critical role in supporting the lifecycle of insurance cases by providing administrative, coordination, and documentation support to case managers, claims professionals, and internal stakeholders. This position ensures cases are accurately documented, processed efficiently, and compliant with internal procedures and regulatory requirements.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as administrative support for assigned insurance cases from intake through resolution</li><li>Open, maintain, and update case files within internal case management systems</li><li>Accurately enter data, process documentation, and track case milestones and deadlines</li><li>Coordinate communication between case managers, adjusters, providers, policyholders, and internal teams</li><li>Prepare correspondence, reports, and case summaries as needed</li><li>Ensure all case documentation is complete, compliant, and properly filed</li><li>Monitor case status and follow up on outstanding information or documentation</li><li>Schedule appointments, reviews, and case-related meetings</li><li>Respond to internal and external inquiries in a professional and timely manner</li><li>Maintain confidentiality and adhere to HIPAA and insurance regulatory standards</li><li>Support audit requests and quality assurance reviews as required</li></ul><p><br></p>
<p>A client-focused professional services firm in Carlsbad is seeking a proactive <strong>Client Success Specialist</strong> to serve as the primary relationship manager for a portfolio of clients. This role is centered on retention, satisfaction, and long-term partnership building. The ideal candidate excels at communication, problem-solving, and delivering a high-touch client experience.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Serve as the main point of contact for assigned client accounts</li><li>Build strong relationships through regular check-ins and proactive communication</li><li>Coordinate internally to ensure client needs are met efficiently</li><li>Track client engagement, satisfaction, and performance metrics</li><li>Resolve issues and escalate concerns as needed</li><li>Support onboarding and implementation processes</li><li>Prepare reports, summaries, and presentations for clients</li><li>Identify opportunities to expand services and improve retention</li></ul>
<p><strong>Position Overview</strong></p><p>The Operations Specialist supports the day-to-day operational functions of the insurance organization by ensuring processes, systems, and workflows run efficiently and accurately. This role partners closely with internal teams including underwriting, claims, case management, and customer service to support policy and case operations while maintaining compliance with internal standards and regulatory requirements.</p><p><strong>Key Responsibilities</strong></p><ul><li>Support operational workflows related to insurance policies, claims, and case processing</li><li>Review, process, and verify documentation for accuracy, completeness, and compliance</li><li>Maintain and update records within insurance and operations management systems</li><li>Identify process gaps, errors, or inefficiencies and escalate or recommend improvements</li><li>Coordinate cross-functional communication between operations, claims, underwriting, and service teams</li><li>Track operational metrics, service-level agreements (SLAs), and turnaround times</li><li>Assist with audits, quality assurance reviews, and compliance reporting</li><li>Prepare operational reports, summaries, and performance tracking as needed</li><li>Respond to internal and external inquiries related to operational processes</li><li>Support implementation of new procedures, systems, or process updates</li><li>Ensure adherence to company policies, regulatory standards, and confidentiality requirements</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. As part of this long-term contract position, you will play a vital role in ensuring seamless scheduling and communication for participants, families, and associates. This role requires strong organizational skills, attention to detail, and the ability to maintain professionalism in a fast-paced environment.<br><br>Responsibilities:<br>• Coordinate and assign Behavior Interventionists to participants based on location, skills, and compliance requirements.<br>• Collaborate with participants, families, and clinical teams to develop and optimize schedules.<br>• Maintain and update scheduling records using computer-based systems, ensuring timely confirmation of changes.<br>• Respond promptly and professionally to scheduling requests and changes, addressing concerns and escalating issues as necessary.<br>• Monitor daily attendance and participant assignments, implementing rescheduling and coverage solutions as needed.<br>• Generate and analyze reports to ensure contract compliance, identifying gaps and developing corrective action plans.<br>• Liaise with Payroll, Billing, and Human Resources to ensure accurate payment, credits, and employment status for staff.<br>• Attend staff meetings, training sessions, and other organizational events to support team development.<br>• Provide cross-training to new scheduling coordinators to enhance team capabilities.
<p>We are looking for a compassionate and attentive Bilingual Spanish Customer Experience Specialist to join our team in San Diego, California. As part of a mission-driven non-profit organization, you will play a vital role in providing essential support and resources to individuals in need. This is a Contract to Permanent position, offering you the opportunity to grow within a collaborative and impactful environment. This role has the opportunity for hybrid work (3 days remote, 2 days in office) after the first 6 months. </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle incoming calls and inquiries, providing accurate information, referrals, and assistance to clients.</p><p>• Record all communications promptly and thoroughly in web-based systems to ensure accurate documentation.</p><p>• Stay informed about available services, resources, and updates to provide effective support.</p><p>• Collaborate with internal teams to address client needs and ensure seamless service delivery.</p><p>• Deliver exceptional customer service in every interaction, maintaining a meticulous and empathetic approach.</p><p>• Operate and navigate various software systems, including CRM platforms and chat tools, to manage client interactions.</p><p>• Assist clients with billing, benefit-related questions, and other specific inquiries.</p><p>• Utilize tools like Avaya CMS and Epic Software to monitor and manage call center operations effectively.</p><p>• Contribute to the continuous improvement of customer service practices and team collaboration.</p>
<p>We are looking for a dedicated Customer Experience Specialist to join our team in San Diego, California. In this role, you will serve as the first point of contact for individuals seeking assistance, ensuring their needs are addressed with compassion and efficiency. This is a Contract to permanent position within a mission-driven non-profit organization, offering an opportunity to make a meaningful impact in the community.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to inbound inquiries, providing accurate information, referrals, or support as needed.</p><p>• Document client interactions thoroughly and efficiently using web-based systems.</p><p>• Stay informed about available resources and services to offer the best solutions.</p><p>• Collaborate with team members and other departments to address client needs effectively.</p><p>• Deliver exceptional customer service in every communication, upholding organizational standards.</p><p>• Utilize various computer programs and CRM systems to manage client information and interactions.</p><p>• Assist customers with billing functions, benefit inquiries, and general assistance.</p><p>• Maintain proficiency in relevant software such as Epic, ADP Financial Services, and Avaya CMS.</p><p>• Support clients through chat platforms and other communication tools.</p><p>• Participate in ongoing training to enhance knowledge and skills in customer service and available resources.</p>
<p><strong>Where Accuracy Meets Customer Coordination</strong></p><p>A growing manufacturing and distribution company is seeking an <strong>Order Management Specialist</strong> to oversee the lifecycle of customer orders from intake to fulfillment. This role is perfect for someone who enjoys detail-driven work while collaborating with sales, operations, and customer service teams.</p><p><br></p><p><strong>Position Responsibilities</strong></p><ul><li>Enter and review customer orders with precision and speed</li><li>Verify pricing, product availability, and delivery timelines</li><li>Communicate with internal teams to resolve discrepancies</li><li>Maintain accurate order records and documentation</li><li>Track order status and provide updates to customers or internal stakeholders</li><li>Assist with invoicing support and reporting as needed</li><li>Identify process improvements to increase efficiency and accuracy</li></ul>
