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10 results for Customer Service Manager in San Diego, CA
- San Diego, CA
- onsite
- Temporary / Contract
- 20 - 22 USD / Hourly
- <p>Our nonprofit organization is seeking a compassionate and service-oriented <strong>Customer Service Representative</strong> to support donors, community members, program participants and partners. This role is responsible for handling inquiries, providing accurate information, resolving issues and delivering a positive experience that reflects the mission and values of the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to phone, email and in-person inquiries from donors, clients, volunteers and community partners</li><li>Provide accurate information about programs, services, events and general organization policies</li><li>Resolve routine concerns and escalate more complex issues to the appropriate team member</li><li>Maintain detailed and accurate records of interactions in the organization’s database or customer service system</li><li>Assist with donor acknowledgments, mailings, event support and administrative tasks as needed</li><li>Support program teams by coordinating appointments, registrations or service requests</li><li>Process forms, update contact information and help maintain clean and organized records</li><li>Deliver professional, empathetic and mission-driven service to all stakeholders</li><li>Collaborate with internal departments to ensure timely follow-up and issue resolution</li></ul><p><br></p>
- 2026-11-07T00:00:00Z
- San Diego, CA
- onsite
- Temporary / Contract
- 19 - 22 USD / Hourly
- <p>Our client, a mission-driven organization in the nonprofit industry, is seeking a compassionate and service-oriented Customer Service Representative to support constituents, donors, members, and community partners. This role is ideal for someone with strong communication skills, a professional demeanor, and a passion for helping others in a fast-paced, purpose-driven environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for incoming calls, emails, and inquiries from donors, members, clients, and community stakeholders</li><li>Provide accurate information regarding programs, services, events, and organizational resources</li><li>Resolve customer and constituent concerns in a timely, professional, and empathetic manner</li><li>Maintain and update customer records, databases, and case notes with a high level of accuracy</li><li>Process forms, registrations, donations, and other service-related documentation</li><li>Escalate complex issues to the appropriate department as needed</li><li>Assist with outreach efforts, event support, and follow-up communications</li><li>Collaborate with internal teams to ensure excellent service delivery and a positive experience for stakeholders</li><li>Prepare basic reports and track service metrics as requested</li><li>Support special projects and general administrative tasks as needed</li></ul><p><br></p>
- 2026-11-11T00:00:00Z
- San Diego, CA
- onsite
- Temporary / Contract
- 20 - 22 USD / Hourly
- <p>Our client, a mission-driven nonprofit organization, is seeking a compassionate and professional <strong>Customer Service Representative</strong> to serve as a key point of contact for clients, donors, and community members. This individual will play an important role in delivering excellent service, answering inquiries, and supporting daily administrative and operational needs.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound calls, emails, and walk-in inquiries in a professional and timely manner</li><li>Provide information about programs, services, events, and community resources</li><li>Assist with intake, data entry, and maintaining accurate client or donor records</li><li>Resolve customer and stakeholder issues with empathy and efficiency</li><li>Support scheduling, appointment coordination, and follow-up communications</li><li>Process forms, documentation, and general correspondence</li><li>Collaborate with internal teams to ensure a positive service experience</li><li>Assist with special projects, outreach efforts, and administrative support as needed</li></ul><p><br></p>
- 2026-11-11T00:00:00Z
- San Diego, CA
- onsite
- Temporary / Contract
- 23 - 25 USD / Hourly
- <p>We are looking for a Customer Relations Representative to support an insurance agency in San Diego, California location through a Long-term Contract assignment. In this role, you will serve as a key point of contact for inbound inquiries, gather and document important claim details with precision, and help ensure each customer receives timely assistance. This opportunity is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and takes a thoughtful approach to resolving service-related concerns.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls related to first reports of injury and capture claim information accurately in company systems.</p><p>• Use attentive listening and well-structured follow-up questions to understand customer needs and provide appropriate support.</p><p>• Route inquiries to the correct teams when needed and work across departments to help bring issues to resolution.</p><p>• Maintain complete and accurate records through consistent data entry and careful documentation practices.</p><p>• Build a strong understanding of service procedures, policy guidelines, and operational workflows to deliver dependable customer assistance.</p><p>• Identify potential service interruptions or process concerns early and communicate them to Customer Care leadership.</p><p>• Follow established company standards, training expectations, supervisory guidance, and applicable regulations in daily work.</p>
- 2026-11-07T00:00:00Z
- Chula Vista, CA
- onsite
- Temporary / Contract
- 23.98 - 23.98 USD / Hourly
- We are looking for a detail-oriented Customer Sales Support team member to join a fast-paced team in Chula Vista, California. This Long-term Contract position supports sales operations and customer relationships by handling service requests, coordinating order activity, and helping ensure timely, accurate communication across the order lifecycle. The role works closely with airline customers, repair facilities, brokers, and internal teams to deliver responsive support and maintain a high standard of service.<br><br>Responsibilities:<br>• Support airline customers, maintenance organizations, and broker partners by addressing service needs related to aftermarket spare parts and ongoing account activity.<br>• Assist customers with portal usage by guiding them through available tools, resolving access or navigation questions, and promoting effective self-service where appropriate.<br>• Enter and manage customer orders and quotations in line with established procedures, while routing specialized issues to the correct internal contacts when needed.<br>• Follow up on credit-related approvals and invoice payment matters to help move orders forward without unnecessary delays.<br>• Track customer interactions, order updates, and service actions within designated CRM and business systems to maintain accurate records.<br>• Work with shipping, provisioning, and warehouse teams to accelerate deliveries, investigate shipment status, and communicate updates to customers.<br>• Prepare regular productivity and status reporting for leadership to support visibility into daily performance and operational goals.<br>• Contribute ideas that improve service quality, workflow efficiency, and overall customer experience within a continuous improvement environment.
- 2026-10-26T00:00:00Z
- San Diego, CA
- onsite
- Temporary / Contract
- 42 - 56 USD / Hourly
- <p><strong>Position Overview</strong></p><p>Our client, a growing wealth management firm, is seeking a Senior Client Services Associate to support its advisory team and help deliver an exceptional client experience. This individual will play an integral role in managing client account administration, coordinating onboarding activities, supporting reporting processes, and ensuring day-to-day operations run smoothly.</p><p><br></p><p>The Senior Client Services Associate will work closely with financial advisors, internal operations teams, and external partners to address client needs, maintain accurate records, and support efficient workflows. This role will also provide guidance to junior team members and contribute to the development of processes that enhance service delivery and support the firm's continued growth.</p><p><br></p><p>The ideal candidate is proactive, detail-oriented, and comfortable balancing competing priorities in a client-focused financial services environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Partner with financial advisors to coordinate client requests, manage service priorities, and ensure timely follow-up.</li><li>Facilitate new client onboarding, including preparing, processing, and tracking account documentation across relevant platforms.</li><li>Coordinate account maintenance requests, asset transfers, fund movements, and other account-related activities.</li><li>Assist with portfolio reporting, account reviews, and the preparation and reconciliation of client performance reports.</li><li>Manage advisor calendars and coordinate client meetings, appointments, and follow-up communications.</li><li>Serve as a reliable point of contact for internal teams, custodians, and other external partners to help resolve client service needs.</li><li>Maintain accurate client files, account records, and documentation in accordance with internal procedures and applicable regulatory requirements.</li><li>Collaborate with compliance and operations teams to support periodic reviews, documentation requests, billing processes, and reporting requirements.</li><li>Monitor outstanding client requests and account activity to ensure tasks are completed accurately and within established deadlines.</li><li>Identify opportunities to streamline workflows, improve consistency, and enhance the overall client and advisor experience.</li><li>Provide day-to-day guidance, training, and mentorship to junior client service team members.</li><li>Assist with developing and maintaining standardized procedures, workflows, and best practices.</li><li>Serve as a knowledgeable resource for client service and operational matters within the office.</li><li>Support the implementation of process improvements as the firm continues to grow.</li></ul><p><br></p>
- 2026-10-23T00:00:00Z
- San Diego, CA
- onsite
- Temporary / Contract
- 24 - 25 USD / Hourly
- <p>About the Opportunity</p><p>Our client in the financial services industry is seeking a customer-focused and detail-oriented <strong>Client Success Specialist</strong> to join their team. This individual will serve as a primary point of contact for clients, helping build strong relationships, ensure a positive client experience, and support the successful delivery of financial services and solutions.</p><p>The ideal candidate is proactive, organized, and comfortable managing multiple client requests in a fast-paced environment. This is an excellent opportunity for someone who enjoys relationship management, problem-solving, and providing exceptional service.</p><p>Key Responsibilities</p><ul><li>Serve as a primary point of contact for client inquiries, providing timely, professional, and accurate responses.</li><li>Build and maintain strong client relationships to support satisfaction, engagement, and long-term retention.</li><li>Assist clients with account-related questions, service requests, documentation, and general inquiries.</li><li>Proactively follow up with clients to ensure requests are resolved and expectations are met.</li><li>Coordinate with internal teams to address client needs, troubleshoot issues, and facilitate efficient service delivery.</li><li>Maintain accurate client records, account information, and communication notes within internal systems or CRM platforms.</li><li>Monitor outstanding requests and manage competing priorities to ensure timely resolution.</li><li>Identify opportunities to improve the client experience, streamline processes, and enhance service quality.</li><li>Handle confidential financial and client information with discretion and in accordance with company policies and procedures.</li><li>Support client onboarding, account maintenance, and other administrative processes as needed.</li></ul><p><br></p>
- 2026-10-23T00:00:00Z
- San Diego, CA
- onsite
- Temporary / Contract
- 28 - 30 USD / Hourly
- <p>Our client is seeking a detail-oriented and customer-focused Service Coordinator to support daily operations and ensure timely coordination of service requests, scheduling, and communication between clients, vendors, and internal teams. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can manage multiple priorities while delivering excellent service. The ideal candidate is organized, proactive, and able to maintain strong communication across all parties to help drive operational efficiency and customer satisfaction.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Coordinate and schedule service appointments, work orders, and technician assignments</li><li>Serve as a primary point of contact for clients, tenants, vendors, or internal teams regarding service-related requests</li><li>Monitor service timelines and follow up to ensure timely completion of work</li><li>Maintain accurate records of service calls, work orders, invoices, and related documentation</li><li>Communicate updates, delays, and resolutions clearly and professionally</li><li>Assist with billing support, data entry, and reporting as needed</li><li>Help prioritize urgent requests and escalate issues when appropriate</li><li>Support process improvements to enhance service delivery and office efficiency</li></ul><p><br></p>
- 2026-11-04T00:00:00Z
- San Diego, CA
- onsite
- Temporary / Contract
- 30 - 33 USD / Hourly
- <p>Our client is seeking a detail-oriented and customer-focused Service Coordinator to support daily service operations and ensure a high level of client satisfaction. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating schedules and resources, and can effectively communicate with customers, technicians, and internal teams.</p><p><br></p><p>The Service Coordinator will be responsible for managing service requests, scheduling appointments, tracking work orders, and serving as a key point of contact throughout the service process. The ideal candidate is organized, proactive, and committed to delivering excellent support.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate and schedule service appointments, work orders, and technician assignments</li><li>Serve as a primary point of contact for customers regarding service requests and updates</li><li>Monitor service timelines and ensure timely follow-up on open issues</li><li>Maintain accurate records of service activities, customer communications, and scheduling details</li><li>Communicate with internal teams and external clients to ensure smooth service delivery</li><li>Assist with preparing reports, documentation, and service-related correspondence</li><li>Resolve scheduling conflicts and escalate issues as needed</li><li>Support process improvements to enhance efficiency and customer experience</li></ul><p><br></p>
- 2026-11-04T00:00:00Z
- San Diego, CA
- onsite
- Temporary / Contract
- 23 - 25 USD / Hourly
- <p>We are seeking a professional and customer-focused <strong>Bilingual Spanish Call Center Agent</strong> to support inbound and outbound communications with English- and Spanish-speaking customers. The ideal candidate will have strong communication skills, a helpful attitude and the ability to resolve questions efficiently while delivering excellent service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound and outbound calls in both English and Spanish</li><li>Assist customers with questions related to products, services, accounts, appointments or orders</li><li>Provide accurate information and resolve routine issues in a timely and professional manner</li><li>Document customer interactions, concerns and resolutions in the system</li><li>Escalate complex issues to the appropriate department or supervisor</li><li>Meet call quality, productivity and attendance expectations</li><li>Maintain a positive and professional tone with all customers</li><li>Support additional customer service or administrative tasks as assigned</li></ul><p><br></p>
- 2026-11-07T00:00:00Z