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7 results for Customer Service Manager in San Diego, CA

Customer Service Representative

Elfin Forest, CA
onsite
Temporary / Contract
24 - 26 USD / Hourly
We are looking for a Customer Service Representative to join our team in San Marcos, California, on a Contract basis. This position supports customers throughout the order lifecycle by providing timely updates, resolving service concerns, and helping ensure accurate, on-time fulfillment. The ideal candidate brings strong communication skills, attention to detail, and a customer-first mindset when working with both clients and internal teams. Responsibilities: • Manage customer orders from initial entry through final processing, ensuring all details are complete and accurate. • Keep customers informed on order progress, product availability, shipment timing, tracking details, and expected delivery schedules. • Prepare and distribute order-related documentation, including confirmations and shipping paperwork. • Update existing orders as needed and communicate revisions clearly to customers and cross-functional partners. • Work closely with sales, purchasing, inventory, warehouse, and shipping teams to support timely and accurate order fulfillment. • Arrange shipment timing with warehouse locations and assist in coordinating deliveries. • Track outstanding orders and take initiative to address delays, stock issues, or other service disruptions before they escalate. • Support customers with transportation-related concerns such as damaged deliveries, freight questions, and claim follow-up. • Handle sensitive or unexpected customer updates with professionalism, empathy, and a focus on practical resolution. • Maintain accurate records in company systems and provide general administrative and customer support as needed.
2026-09-03T00:00:00Z

Client Services Representative

San Diego, CA
onsite
Temporary / Contract
31 - 35 USD / Hourly
Client Services RepresentativeSummaryOur client is seeking a professional and personable Client Services Representative to serve as a key point of contact for clients and provide exceptional day-to-day service. This role will respond to client questions, assist with account and service needs, coordinate requests, and ensure issues are resolved efficiently and accurately. The ideal candidate is customer-focused, highly organized, and comfortable handling multiple priorities in a fast-paced financial services environment. Strong communication skills, attention to detail, and the ability to build positive client relationships are essential. Key Responsibilities<ul><li>Serve as a primary point of contact for client questions, requests, and account needs.</li><li>Provide timely, professional support by phone, email, and in person.</li><li>Assist clients with account inquiries, transactions, transfers, statements, products, and services.</li><li>Research and resolve client issues while providing clear communication and follow-up.</li><li>Coordinate with internal teams to ensure client requests are completed accurately and efficiently.</li><li>Process account updates, client documentation, and service requests.</li><li>Assist with new account setup and account maintenance.</li><li>Educate clients on products, services, and processes as needed.</li><li>Maintain accurate and confidential client records and information.</li><li>Track outstanding requests and follow up to ensure a positive client experience.</li><li>Identify and escalate complex issues or concerns to the appropriate team.</li><li>Provide general administrative and operational support as needed.</li></ul>
2026-09-03T00:00:00Z

Customer Service Representatives

Chula Vista, CA
onsite
Temporary / Contract
28 - 29 USD / Hourly
We are looking for customer-focused professionals to join a Long-term Contract assignment supporting an aerospace asset management team in Chula Vista, California. In this onsite role, you will help airline and maintenance customers secure timely support for leased and exchange components while ensuring accurate coordination across internal teams. This opportunity is well suited for someone who is highly organized, communicates clearly, and can manage multiple priorities in a fast-paced service environment. Responsibilities: • Assist airline customers and maintenance providers with service requests involving aerospace components, including urgent aircraft-on-ground needs. • Work closely with technical support, distribution, licensing, finance, pricing, and other internal teams to move customer transactions forward efficiently. • Enter, maintain, and verify customer and program data in business systems such as Microsoft Dynamics and Salesforce. • Monitor open requests and follow through on next steps to help ensure timely resolution and a positive customer experience. • Provide accurate communication to customers regarding order status, component availability, and service updates. • Support asset management activities tied to rotable component programs while maintaining strong attention to detail and process accuracy. • Help resolve service issues by using established procedures, internal tools, and cross-functional collaboration. • Prepare and update reports, records, and documentation needed to support daily operational and customer service activities.
2026-09-14T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a compassionate Customer Experience Specialist to support a mission-driven non-profit organization in San Diego, California. This contract opportunity with permanent potential is ideal for someone who enjoys helping others, handling high-volume inbound inquiries, and connecting community members with appropriate services and support. In this role, you will serve as a key point of contact, deliver thoughtful assistance across multiple communication channels, and maintain accurate records in web-based platforms. Responsibilities: • Handle incoming calls and inquiries with professionalism, empathy, and a strong focus on resolving client needs efficiently. • Record client conversations, outcomes, and follow-up details in CRM and other web-based systems with a high degree of accuracy. • Guide individuals to relevant programs, benefits, and community resources based on their questions and circumstances. • Work closely with internal departments to coordinate responses and ensure each case is addressed in a timely manner. • Maintain current knowledge of organizational services, referral options, and support resources to provide reliable information. • Deliver a consistently positive customer experience through phone, chat, and written communication. • Use tools and platforms such as Avaya CMS, CRM applications, and standard Microsoft Office programs to manage daily tasks effectively.
2026-09-14T00:00:00Z

Call Center Representative

San Diego, CA
onsite
Temporary to Hire
20 - 20 USD / Hourly
Call Center RepresentativeRobert Half is partnering with a nonprofit organization to identify a Call Center Representative. This is a great opportunity for a compassionate, service-oriented professional who enjoys helping people, answering questions, and providing support in a fast-paced call center environment. Position OverviewThe Call Center Representative will serve as a key point of contact for clients, providing support and assistance by phone. This role involves answering questions, helping clients navigate available resources, documenting information, and following up as needed.The ideal candidate is empathetic, professional, comfortable connecting with people, and able to maintain accuracy and composure while assisting clients with a variety of needs. Work Schedule: Monday–Friday, full-time; assigned shifts fall between 7:00 AM and 6:30 PM.Hybrid Schedule: After the first 6 months, the role transitions to a hybrid schedule of 3 days remote and 2 days onsite.Key Responsibilities<ul><li>Respond to incoming calls and provide professional, compassionate customer service</li><li>Assist clients with questions and provide information about available resources and services</li><li>Listen to client needs and help identify appropriate next steps</li><li>Accurately document client interactions and information</li><li>Conduct follow-up calls as needed</li><li>Maintain accurate records and ensure data quality</li><li>Assist with additional projects and administrative tasks as needed</li></ul>
2026-09-11T00:00:00Z

Bilingual Spanish Customer Service Representative

San Diego, CA
onsite
Temporary to Hire
20 - 21 USD / Hourly
Bilingual Spanish Customer Service RepresentativeRobert Half is partnering with a nonprofit organization to identify a Bilingual Spanish Customer Service Representative. This is a great opportunity for a compassionate, service-oriented professional who enjoys helping people, answering questions, and providing exceptional customer service. Position OverviewThe Bilingual Spanish Customer Service Representative will serve as a key point of contact for clients, providing friendly and professional support by phone and other communication channels. This role involves answering questions, helping clients navigate available resources, documenting information, and following up as needed in both English and Spanish. The ideal candidate is empathetic, professional, comfortable connecting with people, and able to maintain accuracy and composure while assisting clients with a variety of needs.Work Schedule: Monday–Friday, full-time; assigned shifts fall between 7:00 AM and 6:30 PM.Hybrid Schedule: After the first 6 months, the role transitions to a hybrid schedule of 3 days remote and 2 days onsite. Key Responsibilities<ul><li>Provide friendly, professional customer service to clients by phone and other communication channels</li><li>Respond to client questions and provide information about available resources and services</li><li>Listen to client needs and help identify appropriate next steps</li><li>Accurately document client interactions and information</li><li>Conduct follow-up calls as needed</li><li>Maintain accurate records and ensure data quality</li><li>Communicate with clients in both English and Spanish</li><li>Assist with additional projects and administrative tasks as needed</li></ul>
2026-09-11T00:00:00Z

Bilingual Spanish Customer Service Representative

San Diego, CA
onsite
Temporary to Hire
20 - 21 USD / Hourly
Customer Service RepresentativeRobert Half is partnering with a nonprofit organization to identify a Customer Service Representative to join their team. This is a great opportunity for a service-oriented professional who enjoys helping others, solving problems, and making a positive impact through their work.Position OverviewThe Customer Service Representative will serve as a key point of contact for customers and clients, providing responsive, professional support while helping resolve questions and requests. The ideal candidate is personable, dependable, detail-oriented, and comfortable working in a fast-paced environment.Work Schedule: Monday–Friday, full-timeWork Arrangement: Onsite for the first 6 months; after successfully completing the initial 6 months, the position transitions to a hybrid schedule of 3 days remote and 2 days onsite.Key Responsibilities<ul><li>Respond to customer inquiries by phone, email, and other communication channels</li><li>Provide friendly, professional, and timely customer service</li><li>Research and resolve customer questions, concerns, and issues</li><li>Accurately enter and update customer information in internal systems</li><li>Follow up with customers to ensure questions and concerns are fully resolved</li><li>Maintain detailed and accurate records of customer interactions</li><li>Collaborate with internal teams to address customer needs</li><li>Follow established policies, procedures, and service standards</li><li>Assist with additional administrative and customer support tasks as needed</li></ul>
2026-09-11T00:00:00Z