<p>We are seeking a dedicated and detail-oriented Customer Service Representative to join our team on a long-term contract basis. This role is ideal for someone who enjoys helping customers, thrives in a fast-paced environment, and has strong communication and organizational skills. </p><p><br></p><p><strong>Key Responsibilities: </strong></p><ul><li>Respond to customer inquiries via phone and email in a detail oriented and timely manner </li><li>Process and enter purchase orders accurately into the system </li><li>Provide customers with order status updates, including estimated delivery times (ETAs) </li><li>Collaborate with internal departments to ensure smooth order fulfillment and issue resolution </li><li>Maintain detailed records of customer interactions and transactions </li><li>Support continuous improvement of customer service processes</li></ul>
We are looking for an experienced PIA P& C Support Specialist (Tier II) to join our team on a long-term contract basis in Rochester, New York. This role requires expertise in providing advanced customer service and technical support for property and casualty insurance products, as well as workers’ compensation services. The ideal candidate will thrive in a dynamic environment, ensuring client satisfaction through effective communication and problem-solving.<br><br>Responsibilities:<br>• Provide advanced technical support and customer service for property and casualty insurance products, workers’ compensation services, and related offerings.<br>• Research and resolve product and service issues reported by internal and external clients, ensuring timely and accurate solutions.<br>• Handle inbound and outbound calls to address inquiries, troubleshoot concerns, and maintain high client satisfaction.<br>• Maintain detailed records of all communications and interactions with clients, carriers, and internal teams.<br>• Collaborate with insurance carriers, external clients, and internal departments to foster positive relationships and ensure seamless service delivery.<br>• Utilize multiple software applications and carrier websites to efficiently respond to client inquiries and resolve issues.<br>• Stay informed about regulatory updates, policy changes, and industry trends to provide accurate and up-to-date information to clients.<br>• Develop and recommend enhancements to processes and procedures, contributing to continuous improvement initiatives.<br>• Participate in assigned projects and training sessions to support team goals and personal development.<br>• Notify management of critical client concerns and assist in implementing effective solutions.
We are looking for a skilled PIA P& C Support Specialist (Tier II) to join our team on a contract basis in Rochester, New York. In this role, you will provide advanced customer service and technical support related to the Property & Casualty suite of products, workers' compensation, and insurance bonds. This position requires a proactive approach to resolving client issues, maintaining strong relationships with stakeholders, and ensuring client satisfaction through effective communication and problem-solving.<br><br>Responsibilities:<br>• Deliver exceptional customer support to internal teams and external clients regarding Property & Casualty products, workers' compensation, and insurance bonds.<br>• Investigate and resolve technical issues for external users, offering solutions and referring unresolved matters to appropriate personnel as needed.<br>• Maintain comprehensive knowledge of the Paychex Insurance Agency portfolio, systems, and processes to address client inquiries effectively.<br>• Handle inbound and outbound calls to assist clients with Property & Casualty products and workers' compensation payment services.<br>• Accurately document all communications with clients and stakeholders to ensure proper record-keeping.<br>• Develop and recommend process improvements and enhancements to optimize client support and satisfaction.<br>• Stay updated on regulatory changes, policy updates, and industry developments to provide informed assistance to clients.<br>• Utilize multiple software applications, carrier websites, and bureau systems to respond to inquiries and resolve issues.<br>• Collaborate with insurance carriers and other stakeholders to maintain positive, precise relationships.<br>• Participate in assigned projects and training sessions to enhance skills and contribute to team success.
We are looking for a dedicated and detail-oriented individual to join our team as a Client Support, Return Mail Processor (Tier II) on a contract basis. This role involves handling returned mail and ensuring its accurate logging and processing, while maintaining high standards of customer service. Based in West Henrietta, New York, you will work independently to manage tasks efficiently and contribute to the smooth operation of our payroll services.<br><br>Responsibilities:<br>• Receive and organize returned mail, accurately logging it into the system.<br>• Prepare and send out replacement packages in a timely and organized manner.<br>• Contact clients as needed to verify and update business addresses.<br>• Follow established guidelines to ensure positive customer interactions and compliance with company policies.<br>• Utilize software platforms, including Salesforce and Adobe Flex, to perform data entry and track mail processes.<br>• Maintain a basic understanding of job-related tasks and tools to ensure consistent performance.<br>• Perform additional data entry assignments as required to support team operations.<br>• Prioritize tasks effectively to manage workload and meet deadlines.<br>• Lift and handle mail packages weighing up to 20 pounds.<br>• Collaborate with team members to maintain a high standard of quality and accuracy in all processes.
We are looking for a detail-oriented and proactive Customer Service Representative-Funding (Tier II) to join our team in West Henrietta, New York. This role involves supporting accounts receivable processes, ensuring timely and accurate reporting, and delivering exceptional customer service. As part of a long-term contract position, you will play a key role in maintaining financial accuracy and fostering positive client relationships.<br><br>Responsibilities:<br>• Accurately enter data for invoiced purchases and prepare weekly accounts receivable packets, including reserve analysis.<br>• Monitor and analyze invoice activity to identify discrepancies or potential risks.<br>• Compile and share detailed reports with senior management, ensuring clarity and timeliness.<br>• Collaborate with customers and team members to meet satisfaction goals while adhering to company objectives.<br>• Manage and transmit accounting and payment reports, such as wires, aging reports, and subsidiary financial documents.<br>• Address customer inquiries promptly and professionally to maintain trust and satisfaction.<br>• Offer insights to management by analyzing client activity and providing feedback based on sound business principles.<br>• Ensure all tasks are completed in a timely, organized, and efficient manner to support company policies.<br>• Participate in occasional travel for required training and maintain a strong understanding of company dynamics.<br>• Uphold teamwork and contribute to a positive work environment through effective communication and collaboration.
We are looking for a detail-oriented Tax Services Specialist to join our team on a contract basis in Rochester, New York. In this role, you will provide exceptional customer support while managing a range of tax-related tasks in a fast-paced environment. The ideal candidate will demonstrate strong communication skills, problem-solving abilities, and a commitment to delivering high-quality results.<br><br>Responsibilities:<br>• Follow up promptly on outstanding items to ensure timely resolution in accordance with service level agreements.<br>• Develop and maintain a thorough understanding of company products, policies, and procedures.<br>• Organize and prioritize daily tasks with a focus on meeting time-sensitive deadlines.<br>• Support both internal and external clients by completing payments, filings, and assisting with tax agency account registrations.<br>• Research and resolve tax notices while ensuring accurate data entry and verification.<br>• Utilize tools such as Oracle, MasterTax, Prism, Salesforce, ClientSpace, and Microsoft Office products to complete tasks effectively.<br>• Uphold the company’s values, including integrity, service, innovation, partnership, accountability, and respect.<br>• Create and manage spreadsheets to streamline data organization and reporting.<br>• Provide excellent customer service by addressing inquiries and resolving issues efficiently.<br>• Perform additional duties as assigned to support the team.
<p>We’re looking for a <strong>Platform Support Specialist</strong> to join our team in Williamsville, NY! This is a long-term contract role ideal for someone who enjoys working with systems, solving problems, and supporting internal teams. You’ll help with basic order tasks, respond to platform questions, and ensure smooth operations behind the scenes.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Enter and update customer orders</li><li>Provide estimated delivery times for existing orders</li><li>Assist team members with platform-related questions</li><li>Help maintain clean and accurate data</li><li>Support account managers with order and platform requests</li><li>Identify ways to improve platform usage and efficiency</li><li>Eventually assist with phone support after training</li></ul><p><br></p>
We are looking for a dedicated and detail-oriented Tax Services Specialist to join our team in Rochester, New York. In this long-term contract position, you will play a crucial role in providing exceptional customer service while managing tax-related tasks with a high level of accuracy and efficiency. This is an excellent opportunity for professionals who thrive in fast-paced environments and have strong communication and problem-solving skills.<br><br>Responsibilities:<br>• Ensure prompt follow-up and resolution of outstanding issues in accordance with established service level agreements.<br>• Develop and maintain a solid understanding of company products, policies, and procedures to effectively assist clients.<br>• Organize and prioritize tasks with a focus on time-sensitive responsibilities and daily deadlines.<br>• Support internal and external clients by completing payments and filings, assisting with tax agency account registrations, and resolving tax notice issues.<br>• Conduct research and analyze tax-related data to ensure accurate resolution and reporting.<br>• Perform data entry, create spreadsheets, and verify data to maintain accurate records.<br>• Utilize systems such as Oracle, MasterTax, Prism, Salesforce, ClientSpace, and Microsoft Office tools to streamline workflow and manage tasks effectively.<br>• Uphold company values, including integrity, service, innovation, partnership, accountability, and respect.<br>• Collaborate with team members and other departments to address client needs and improve service delivery.<br>• Take on additional responsibilities as needed to support the team and meet organizational objectives.
<p>Our client, a high-growth enterprise software company, is seeking a strategic and execution-focused Chief Operating Officer (COO) to join its executive leadership team. This newly created role will be responsible for translating the company’s vision into disciplined, scalable operations—building the infrastructure, processes, and teams that support product innovation, customer success, and sustainable growth.</p><p>The COO will work closely with the CEO and executive team to lead day-to-day operations, drive cross-functional alignment, and ensure the company operates efficiently, profitably, and with excellence. This is a high-impact role for a seasoned operator with deep experience in enterprise software, SaaS, or platform-based businesses.</p><p><br></p><p>For confidential consideration, please apply or email your resume to Dana Klier out of the Rochester, NY Robert Half office.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Strategic & Operational Leadership</strong></p><ul><li>Develop and implement operating plans that align with strategic goals and drive measurable outcomes.</li><li>Oversee core business functions including Product Delivery, Engineering Operations, Customer Success, and GTM execution.</li><li>Build and refine scalable systems, processes, and teams to support rapid growth and operational maturity.</li><li>Establish and maintain KPIs, dashboards, and business reviews to ensure accountability and performance.</li></ul><p><strong>Financial Oversight & Analytics</strong></p><ul><li>Partner with Finance to manage P& L, budgeting, forecasting, and resource planning.</li><li>Use data and analytics to identify opportunities for margin improvement, cost optimization, and ROI enhancement.</li><li>Provide clear operational insights to support executive and board-level decision-making.</li></ul><p><strong>Risk Management & Compliance</strong></p><ul><li>Ensure operational compliance with industry regulations, data privacy standards, and contractual obligations.</li><li>Collaborate with Legal, Finance, and Security to strengthen risk management and business continuity practices.</li></ul><p><strong>Culture & Talent Development</strong></p><ul><li>Foster a culture of accountability, collaboration, and innovation across all teams.</li><li>Support leadership development, succession planning, and organizational health in partnership with HR.</li><li>Champion company values and culture during periods of growth and transformation.</li></ul><p><strong>Cross-Functional Execution</strong></p><ul><li>Act as a connector across Product, Engineering, Sales, Marketing, HR, and Finance to ensure coordinated execution.</li><li>Partner with product and engineering leaders to align operational priorities with roadmap delivery.</li><li>Serve as a trusted advisor to the CEO, enabling focus on strategic growth, partnerships, and market expansion.</li></ul><p><strong>Board Engagement & Change Leadership</strong></p><ul><li>Present operational updates, risk assessments, and strategic recommendations to the Board.</li><li>Lead through industry shifts, organizational change, and scaling transitions with clarity and confidence.</li><li>Build trust across teams and stakeholders by maintaining transparency and reinforcing priorities.</li></ul>
<p>We are looking for a dedicated Bilingual Receptionist to join our team in Rochester, New York. In this contract role, you will serve as the first point of contact for visitors and callers, ensuring a welcoming and organized environment. Your organizational skills and proficiency in Microsoft Word and Outlook will be essential in managing daily administrative tasks effectively.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors and callers promptly, offering exceptional customer service.</p><p>• Manage incoming phone calls and direct them to the appropriate departments or individuals.</p><p>• Maintain an organized reception area to ensure it meets detail-oriented standards.</p><p>• Schedule and coordinate appointments or meetings as required.</p><p>• Utilize Microsoft Word to create and edit documents with accuracy.</p><p>• Handle email correspondence efficiently using Microsoft Outlook.</p><p>• Support administrative tasks such as filing, data entry, and record keeping.</p><p>• Collaborate with team members to ensure smooth daily operations.</p><p>• Monitor and replenish office supplies as needed.</p><p>• Uphold confidentiality and integrity in all interactions.</p>
<p>We are looking for a Financial Planning & Analysis Manager to lead data-driven initiatives that support strategic financial and operational decision-making. This role, based in Rochester, New York, will collaborate closely with the VP of Finance to design and deliver impactful management reports, analyses, and presentations while driving business growth. The ideal candidate will combine advanced analytical skills with leadership capabilities to streamline processes, improve efficiency, and ensure the integrity of financial data.</p><p><br></p><p>Responsibilities:</p><p>• Conduct in-depth analyses to guide decisions related to product and customer sales, pricing strategies, costing, purchasing, incentive plans, inventory control, and capital allocation.</p><p>• Collaborate with departments to develop annual budgets, long-term plans, and rolling forecasts that align with organizational objectives.</p><p>• Create detailed reports on sales and backlog activity, including customer, product, and contract-level analyses to assess volumes and margins.</p><p>• Prepare monthly and quarterly financial reports for Board meetings, including comparisons against budgets and prior-year outcomes.</p><p>• Establish and monitor operational and financial reporting systems, KPIs, procedures, and controls to enhance accountability.</p><p>• Identify and address variances between budgeted and actual financial results, offering actionable recommendations to resolve discrepancies.</p><p>• Perform ad-hoc analyses to uncover cost-saving opportunities and enhance operational efficiencies.</p><p>• Partner on internal projects, including acquisition integrations, to drive process improvements and boost productivity and earnings.</p><p>• Ensure data accuracy and consistency across systems to maintain reliable and centralized information sources.</p><p><br></p><p><br></p>
We are looking for a skilled Desktop Support Analyst to join our team in Byron, New York. This contract position requires a proactive individual who excels in providing technical support and troubleshooting for hardware, software, and networking systems. The ideal candidate will play a pivotal role in ensuring smooth operations for both office and manufacturing environments while maintaining high standards of customer service.<br><br>Responsibilities:<br>• Configure and troubleshoot networking equipment, including switches, cabling, VLANs, and related setups.<br>• Install and set up hardware and workstations for office spaces and manufacturing facilities.<br>• Deploy Intune-managed devices and install necessary software to meet user needs.<br>• Assist in transitioning software applications from local servers to VMware or Azure platforms.<br>• Provide timely and effective technical support to end users, ensuring minimal disruptions.<br>• Manage and maintain Windows 10/11 systems, ensuring optimal performance and security.<br>• Utilize hardware imaging and deployment tools to streamline device setup and maintenance.<br>• Collaborate with team members on networking and system improvements.<br>• Deliver excellent customer service by addressing and resolving technical issues promptly.<br>• Document processes and solutions to enhance the efficiency of support operations.
<p>Chris Preble from Robert Half is helping his client look for an experienced and motivated HR Generalist to join their manufacturing team in the Auburn, NY area. In this role, you will provide comprehensive support across a variety of human resources functions, working closely with the Head of HR to ensure smooth operations and a positive workplace environment. This position offers an excellent opportunity for a proactive individual to contribute to the development of HR policies and programs while fostering employee engagement.</p><p><br></p><p>Responsibilities:</p><p>• Act as a trusted partner to the Head of HR, assisting with daily operations and strategic initiatives.</p><p>• Support employee relations efforts by ensuring fair and consistent implementation of company policies.</p><p>• Oversee performance management processes, including providing guidance to managers and employees.</p><p>• Assist in developing and improving HR policies and ensuring compliance with regulations.</p><p>• Maintain accurate HR records, documentation, and reporting to support organizational needs.</p><p>• Collaborate with teams to promote a healthy and inclusive workplace culture.</p><p>• Identify opportunities for process improvements and take initiative in driving HR projects forward.</p><p>• Coordinate onboarding, benefits administration, and training programs to enhance employee experiences.</p><p>• Manage HR systems effectively to ensure seamless operations and data accuracy.</p>
We are looking for a highly organized and proactive Sr. Administrative Assistant to join our team in Rochester, New York. This role requires an individual with strong attention to detail who can manage multiple responsibilities, ranging from scheduling to supporting financial services processes. This is a long-term contract position offering the opportunity to contribute to a dynamic and collaborative work environment.<br><br>Responsibilities:<br>• Coordinate and manage schedules, meetings, and appointments, ensuring efficient time management for team members.<br>• Facilitate the organization and execution of conference calls and virtual meetings using platforms such as Cisco Webex.<br>• Support financial services operations, including handling budget processes and expense reporting through systems like Concur.<br>• Assist in the preparation and management of marketing initiatives, including tasks related to banner ads.<br>• Maintain and update CRM systems to ensure accurate and up-to-date records.<br>• Handle communication and correspondence, ensuring clarity and professionalism in all interactions.<br>• Provide administrative support for team projects, ensuring deadlines and deliverables are met.<br>• Monitor and manage various tools and systems, such as About Time, to optimize workflow.<br>• Oversee the coordination of travel arrangements and expense reimbursements.<br>• Contribute to the smooth operation of daily office activities by addressing ad hoc administrative needs.
<p>Our client, a successful law firm based in Rochester, NY, is seeking a Paralegal for their busy litigation practice. In this role, you will be working alongside an administrative support team to ensure efficiency and accuracy in case management.</p><p><br></p><p><strong>Role: </strong>Paralegal/E-Discovery Specialist</p><p><strong>Location: </strong>Rochester, NY </p><p><strong>Salary: </strong>$55,000 - $85,000 (DOE)</p><p><strong>Schedule: </strong>In-Office</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Demonstrate a strong understanding of the end-to-end eDiscovery lifecycle, including the identification, collection, processing, review, and production of electronically stored information (ESI) for litigation and legal proceedings.</li><li>Organize and maintain electronic discovery files, ensuring accurate documentation of collected materials and tracking of all productions sent and received.</li><li>Coordinate with clients and eDiscovery vendors throughout the discovery process to ensure efficient workflows and timely delivery of results.</li><li>Manage data collection efforts from various sources in support of ongoing legal matters.</li><li>Support attorneys in reviewing electronic evidence for relevance, privilege, and responsiveness.</li><li>Leverage eDiscovery platforms and tools to review and manage large datasets, maintaining compliance with legal standards and optimizing efficiency.</li><li>Collaborate closely with legal teams to troubleshoot issues, resolve challenges, and ensure effective oversight of the eDiscovery process.</li><li>Draft, revise, and format legal documents, correspondence, and related materials as needed.</li><li>Prepare clear and concise transcript summaries to assist with case analysis and preparation.</li><li>File legal documents via NYSCEF, ECF, or other court-mandated electronic filing systems.</li><li>Maintain and update spreadsheets tracking financial data and other quantitative information relevant to legal matters.</li><li>Assist with preparation for depositions, mediations, arbitrations, and court hearings, including compiling exhibits and supporting materials.</li></ul>
<p>Nick Pignato is seeking a meticulous and experienced Bookkeeper/Office Manager to join our team based in Rochester, New York. In this role, you will play a crucial role in the financial management and integrity of our operations, ensuring accuracy in the processing of transactions and the maintenance of financial records. This role falls within the construction industry and is based in a traditional office setting.</p><p><br></p><p>Responsibilities:</p><p>• Manage all aspects of bookkeeping including accounts payable and receivable, and bank reconciliations.</p><p>• Accurately enter data into relevant accounting systems.</p><p>• Ensure all financial records are maintained and updated as necessary.</p><p>• Handle monthly close processes and communicate any issues.</p><p>• Conduct account reconciliation activities to ensure accuracy and conformity with applicable policies.</p><p>• Utilize Microsoft Excel for data organization and financial tracking.</p><p>• Manage payroll processes, ensuring all employees are paid accurately and on time.</p><p>• Utilize QuickBooks for managing and processing financial data.</p><p>• Monitor customer accounts and follow up on any outstanding payments.</p><p>• Assist in the preparation and processing of financial reports</p>
We are looking for a Small Market Sales Assistant to provide essential administrative support to sales representatives and managers. This long-term contract position is based in Rochester, New York, and requires a proactive individual with strong organizational and communication skills. The role involves handling various tasks to ensure seamless sales operations and timely client interactions.<br><br>Responsibilities:<br>• Provide administrative support to sales representatives and managers to enhance their productivity and efficiency.<br>• Use business software tools, including Microsoft Outlook, Salesforce, and spreadsheets, to manage correspondence, organize reports, and track sales activities.<br>• Coordinate submission workflows by liaising with clients, referral sources, and sales representatives to meet deadlines.<br>• Prepare and send well-crafted correspondence to clients and referral accounts as needed.<br>• Maintain accurate records of sales activities and update the CRM system with relevant data.<br>• Assist in organizing and managing sales reports and related documentation.<br>• Ensure compliance with submission deadlines and follow up on missing or incomplete information.<br>• Handle ad hoc financial tasks and support other administrative needs as they arise.<br>• Perform photocopying, scanning, and other document management tasks to support sales operations.
<p>We are looking for an Administrative Assistant to join our team in Rochester, New York. This role is essential in supporting our tax managers and processors, ensuring seamless operations during tax preparation and assisting with office administrative tasks. If you have experience in administrative support within services requiring precision and thrive in a fast-paced environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support to tax managers and processors, facilitating efficient workflows.</p><p>• Input tax projects into the system, coordinating with operations teams and tax preparers to ensure timely completion.</p><p>• Distribute due date reports to tax processors and ensure deadlines are met.</p><p>• Communicate with clients to gather necessary tax information and provide updates as required.</p><p>• Assist the Office Manager with tasks such as corporate event planning, maintaining office supplies, and managing miscellaneous duties.</p><p>• Organize and maintain filing systems to ensure accurate record-keeping.</p><p>• Participate in extended hours during the busy tax season, including occasional Saturday shifts.</p><p>• Support smooth office operations during summer hours by adapting to reduced schedules while maintaining productivity.</p>
We are looking for a dynamic Marketing Assistant to join our team in West Henrietta, New York. In this Contract-to-permanent position, you will play a vital role in supporting various marketing initiatives to enhance brand visibility and engagement. This role provides an exciting opportunity to work on creative campaigns and collaborate across different platforms.<br><br>Responsibilities:<br>• Assist in the creation and execution of email marketing campaigns to drive customer engagement.<br>• Organize and support event planning activities, ensuring smooth coordination and execution.<br>• Contribute to the development and implementation of marketing strategies to enhance brand presence.<br>• Manage and monitor direct marketing campaigns, analyzing performance metrics to optimize results.<br>• Create and schedule content for social media platforms to increase audience interaction and reach.
<p>We are seeking an <strong>Experienced Tax Accountant</strong> to join our team and support the preparation, review, and analysis of individual and business tax returns. The ideal candidate will bring a strong background in tax accounting, compliance, and financial reporting, along with the ability to manage multiple client engagements and ensure accuracy and efficiency throughout the tax process.</p><p><strong>Responsibilities:</strong></p><ul><li>Prepare and review federal and state income tax returns for individuals, corporations, and partnerships</li><li>Conduct tax research and ensure compliance with current tax laws and regulations</li><li>Analyze financial statements and documentation to identify tax planning opportunities</li><li>Assist with tax projections and year-end planning for clients</li><li>Respond to tax notices and correspond with regulatory agencies as needed</li><li>Provide guidance and mentorship to junior staff during the preparation and review process</li><li>Maintain accurate and organized client records while ensuring confidentiality</li></ul><p><br></p>
<p>Hannah Savage with Robert Half is seeking a highly skilled and experienced <strong>Assistant Director of Payroll</strong> to join her client's team in the higher education sector. This role is ideal for a payroll professional with <strong>5+ years of experience</strong> and deep knowledge of <strong>Workday payroll software</strong>. The Assistant Director will oversee the day-to-day payroll operations, manage a high-volume payroll process, and lead a dedicated team, ensuring compliance, accuracy, and efficiency across the board. This role is a hybrid opportunity, but candidates must be based out of Rochester, NY.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee the full payroll cycle for a large, multi-state employee population within a higher education setting</li><li>Supervise and support the payroll team, ensuring accuracy, timeliness, and compliance with policies and regulations</li><li>Leverage <strong>Workday</strong> to manage and optimize payroll processing, reporting, and data integrity</li><li>Partner with HR, Finance, and other departments to coordinate payroll activities and resolve issues</li><li>Ensure compliance with all federal, state, and local tax regulations, as well as institutional policies</li><li>Review and approve payroll transactions, audits, and reconciliations</li><li>Identify and implement process improvements and efficiencies within payroll operations</li></ul><p><br></p><p>For immediate, confidential consideration apply today or contact Hannah Savage with Robert Half's Rochester, NY branch today!</p>
We are looking for a dedicated and detail-oriented Accounts Receivable Associate to join our team on a long-term contract basis. In this role, you will play a key part in ensuring the accuracy of financial transactions, processing cash receipts, and maintaining compliance with company standards. This position is based in West Henrietta, New York, and offers an opportunity to thrive in a fast-paced environment while contributing to the success of our payroll services operations.<br><br>Responsibilities:<br>• Process and accurately post daily incoming cash to appropriate client accounts and invoices based on provided remittance details.<br>• Ensure all cash transactions are completed and posted within the same business day to maintain timely processing.<br>• Verify invoices for appropriate backup documentation and address discrepancies with internal teams as needed.<br>• Collaborate with internal departments to resolve missing or incorrect information related to accounts receivable.<br>• Conduct research and reconciliation of financial data to ensure compliance with company policies and standards.<br>• Monitor transactions for potential fraudulent activity and report findings during verification processes.<br>• Maintain consistency and accuracy in financial records while adhering to internal controls and accounting policies.<br>• Support ad hoc financial reporting tasks and ensure proper documentation of all transactions.<br>• Build strong client relationships through effective communication and prompt resolution of payment issues.<br>• Utilize accounting systems and software to streamline processes and improve efficiency.
We are looking for a Senior Accountant to join our team in East Aurora, New York. This role is integral to maintaining the accuracy and compliance of our financial reporting processes and ensuring the organization meets accounting standards. The ideal candidate will bring expertise in financial analysis, revenue recognition, and internal controls, while collaborating with cross-functional teams to drive informed business decisions.<br><br>Responsibilities:<br>• Manage the preparation and review of journal entries, account reconciliations, and month-end close activities to ensure accuracy and compliance.<br>• Oversee the financial reporting process, guaranteeing timely and precise reporting in alignment with corporate policies.<br>• Analyze customer contracts to determine appropriate revenue recognition methods and ensure compliance with accounting standards.<br>• Develop, implement, and maintain accounting policies and internal controls to support regulatory requirements.<br>• Contribute to continuous improvement initiatives aimed at streamlining financial processes and enhancing system workflows.<br>• Provide technical accounting expertise and draft detailed position memos on complex accounting matters.<br>• Support forecasting, financial analysis, and planning to aid leadership in strategic decision-making.<br>• Collaborate with internal and external auditors to facilitate a seamless audit process.<br>• Partner with various departments to translate financial data into actionable insights for non-financial leaders.
