We are looking for a detail-oriented and proactive Customer Service Representative-Funding (Tier II) to join our team in West Henrietta, New York. This role involves supporting accounts receivable processes, ensuring timely and accurate reporting, and delivering exceptional customer service. As part of a long-term contract position, you will play a key role in maintaining financial accuracy and fostering positive client relationships.<br><br>Responsibilities:<br>• Accurately enter data for invoiced purchases and prepare weekly accounts receivable packets, including reserve analysis.<br>• Monitor and analyze invoice activity to identify discrepancies or potential risks.<br>• Compile and share detailed reports with senior management, ensuring clarity and timeliness.<br>• Collaborate with customers and team members to meet satisfaction goals while adhering to company objectives.<br>• Manage and transmit accounting and payment reports, such as wires, aging reports, and subsidiary financial documents.<br>• Address customer inquiries promptly and professionally to maintain trust and satisfaction.<br>• Offer insights to management by analyzing client activity and providing feedback based on sound business principles.<br>• Ensure all tasks are completed in a timely, organized, and efficient manner to support company policies.<br>• Participate in occasional travel for required training and maintain a strong understanding of company dynamics.<br>• Uphold teamwork and contribute to a positive work environment through effective communication and collaboration.
We are looking for a dedicated Insurance Service Associate for Property and Casualty to join our team in Rochester, New York. In this long-term contract position, you will provide exceptional customer service to clients, ensuring their needs are addressed promptly and with attention to detail. Your role will involve handling client interactions, resolving complaints, and maintaining accurate documentation in alignment with company policies.<br><br>Responsibilities:<br>• Deliver outstanding customer service to clients by addressing inquiries and resolving claims in a timely and detail-oriented manner.<br>• Maintain accurate records of all client interactions, ensuring compliance with company policies and procedures.<br>• Utilize software tools, including Salesforce and Adobe Flex, to manage customer data and streamline processes.<br>• Develop a foundational understanding of Paychex products to better support client needs.<br>• Perform data entry tasks with a focus on prioritization and organizational accuracy.<br>• Handle complaints effectively, ensuring fair resolutions while maintaining positive customer relations.<br>• Collaborate with team members to provide quality service and support for property and casualty insurance clients.<br>• Scan, photocopy, and organize documents as needed to support administrative functions.<br>• Stay updated on industry best practices and internal procedures to enhance service delivery.<br>• Assist in claim administration and policy-related tasks to ensure seamless operations.
<ol><li><strong>Front Desk Management</strong>: Greet and assist visitors, clients, and employees in a friendly and professional manner, ensuring a positive first impression.</li><li><strong>Telephone Operation</strong>: Answer and direct incoming calls, take messages, and provide information as necessary.</li><li><strong>Scheduling and Calendar Management</strong>: Coordinate and manage appointments, meetings, and conference room bookings.</li><li><strong>Administrative Support</strong>: Perform administrative duties, including filing, data entry, and maintaining office supplies inventory.</li><li><strong>Communication Assistance</strong>: Handle correspondence, including emails and memos, as assigned by management.</li><li><strong>Customer Service</strong>: Address inquiries and resolve issues promptly, providing excellent customer service to both internal and external stakeholders.</li><li><strong>Organizational Tasks</strong>: Assist with event planning, document preparation, and other organizational tasks as needed.</li></ol>
We are looking for a detail-oriented Tax Services Specialist to join our team on a contract basis in Rochester, New York. In this role, you will provide exceptional customer support while managing a range of tax-related tasks in a fast-paced environment. The ideal candidate will demonstrate strong communication skills, problem-solving abilities, and a commitment to delivering high-quality results.<br><br>Responsibilities:<br>• Follow up promptly on outstanding items to ensure timely resolution in accordance with service level agreements.<br>• Develop and maintain a thorough understanding of company products, policies, and procedures.<br>• Organize and prioritize daily tasks with a focus on meeting time-sensitive deadlines.<br>• Support both internal and external clients by completing payments, filings, and assisting with tax agency account registrations.<br>• Research and resolve tax notices while ensuring accurate data entry and verification.<br>• Utilize tools such as Oracle, MasterTax, Prism, Salesforce, ClientSpace, and Microsoft Office products to complete tasks effectively.<br>• Uphold the company’s values, including integrity, service, innovation, partnership, accountability, and respect.<br>• Create and manage spreadsheets to streamline data organization and reporting.<br>• Provide excellent customer service by addressing inquiries and resolving issues efficiently.<br>• Perform additional duties as assigned to support the team.
<p>We’re looking for a <strong>Platform Support Specialist</strong> to join our team in Williamsville, NY! This is a long-term contract role ideal for someone who enjoys working with systems, solving problems, and supporting internal teams. You’ll help with basic order tasks, respond to platform questions, and ensure smooth operations behind the scenes.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Enter and update customer orders</li><li>Provide estimated delivery times for existing orders</li><li>Assist team members with platform-related questions</li><li>Help maintain clean and accurate data</li><li>Support account managers with order and platform requests</li><li>Identify ways to improve platform usage and efficiency</li><li>Eventually assist with phone support after training</li></ul><p><br></p>
<p>We are seeking a detail-oriented and compassionate Medical Receptionist to join our healthcare team. As the first point of contact for patients and visitors, you will play a pivotal role in creating a welcoming and professional atmosphere while ensuring smooth administrative operations at our medical facility. This position requires excellent communication skills, a strong ability to multitask, and a commitment to providing exceptional patient service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Patient Interaction:</strong> Welcome patients and visitors warmly, check them in for appointments, and provide information on clinic procedures or policies.</li><li><strong>Appointment Scheduling:</strong> Schedule and confirm appointments using the clinic’s scheduling software and manage an organized calendar for healthcare providers.</li><li><strong>Insurance Management:</strong> Verify insurance information, collect necessary documents, and assist patients with understanding their coverage.</li><li><strong>Administrative Support:</strong> Answer phone calls, respond to emails, and manage inquiries about medical services or patient accounts.</li><li><strong>Medical Records Management:</strong> Ensure accurate entry, updating, and maintaining of patient information in electronic health record (EHR) systems.</li><li><strong>Billing Assistance:</strong> Process payments, track invoices, and provide patients with clear billing information.</li><li><strong>Office Efficiency:</strong> Coordinate front desk activities, maintain waiting areas, and ensure office supplies are stocked and organized.</li></ol><p><br></p>
<p>Our client, a small law firm, is looking for a Legal Administrative Assistant to join their firm in Rochester, New York. Your contributions will play a vital role in ensuring the smooth operation of legal processes and client services within business law, estate planning, Medicaid planning, and real estate practice areas. </p><p><br></p><p><strong>Location: </strong>Rochester, NY </p><p><strong>Role: </strong>Legal Administrative Assistant</p><p><strong>Salary:</strong> $53,000 - $65,000 (depending on experience)</p><p><strong>Schedule: </strong>Hybrid (4 days in office, Fridays remote)</p><p><strong>Hours: </strong>Flexible (Can be 9-5, 7-3, 8-4, etc.)</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Draft, proofread, and format legal documents (wills, trusts, powers of attorney, business formation docs, real estate contracts, deeds, etc.)</li><li>Communicate professionally with clients.</li><li>Maintain organized client files (physical and digital) and ensure compliance with firm protocols</li><li>Assist with client intake, case tracking, and follow-up communications</li><li>Assist with real estate closings, prepare closing documentation, and liaise with title companies</li><li>Assist with Medicaid application preparation and documentation gathering</li><li>Maintain accurate timekeeping records for attorney billable hours</li><li>Generate and send client invoices; assist with billing cycle and accounts receivable follow-up</li><li>Perform basic bookkeeping functions, including recording expenses, reconciling accounts, and tracking trust account activity</li><li>Support calendar management, including appointments, deadlines, and court dates</li><li>Assist with legal research and case file organization as needed</li></ul>
<p>Our client, a high-growth enterprise software company, is seeking a strategic and execution-focused Chief Operating Officer (COO) to join its executive leadership team. This newly created role will be responsible for translating the company’s vision into disciplined, scalable operations—building the infrastructure, processes, and teams that support product innovation, customer success, and sustainable growth.</p><p>The COO will work closely with the CEO and executive team to lead day-to-day operations, drive cross-functional alignment, and ensure the company operates efficiently, profitably, and with excellence. This is a high-impact role for a seasoned operator with deep experience in enterprise software, SaaS, or platform-based businesses.</p><p><br></p><p>For confidential consideration, please apply or email your resume to Dana Klier out of the Rochester, NY Robert Half office.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Strategic & Operational Leadership</strong></p><ul><li>Develop and implement operating plans that align with strategic goals and drive measurable outcomes.</li><li>Oversee core business functions including Product Delivery, Engineering Operations, Customer Success, and GTM execution.</li><li>Build and refine scalable systems, processes, and teams to support rapid growth and operational maturity.</li><li>Establish and maintain KPIs, dashboards, and business reviews to ensure accountability and performance.</li></ul><p><strong>Financial Oversight & Analytics</strong></p><ul><li>Partner with Finance to manage P& L, budgeting, forecasting, and resource planning.</li><li>Use data and analytics to identify opportunities for margin improvement, cost optimization, and ROI enhancement.</li><li>Provide clear operational insights to support executive and board-level decision-making.</li></ul><p><strong>Risk Management & Compliance</strong></p><ul><li>Ensure operational compliance with industry regulations, data privacy standards, and contractual obligations.</li><li>Collaborate with Legal, Finance, and Security to strengthen risk management and business continuity practices.</li></ul><p><strong>Culture & Talent Development</strong></p><ul><li>Foster a culture of accountability, collaboration, and innovation across all teams.</li><li>Support leadership development, succession planning, and organizational health in partnership with HR.</li><li>Champion company values and culture during periods of growth and transformation.</li></ul><p><strong>Cross-Functional Execution</strong></p><ul><li>Act as a connector across Product, Engineering, Sales, Marketing, HR, and Finance to ensure coordinated execution.</li><li>Partner with product and engineering leaders to align operational priorities with roadmap delivery.</li><li>Serve as a trusted advisor to the CEO, enabling focus on strategic growth, partnerships, and market expansion.</li></ul><p><strong>Board Engagement & Change Leadership</strong></p><ul><li>Present operational updates, risk assessments, and strategic recommendations to the Board.</li><li>Lead through industry shifts, organizational change, and scaling transitions with clarity and confidence.</li><li>Build trust across teams and stakeholders by maintaining transparency and reinforcing priorities.</li></ul>
We are looking for a detail-oriented and friendly Receptionist to join our team on a contract basis in Rochester, New York. As the first point of contact for our organization, you will play a key role in ensuring smooth communication and providing excellent support to visitors and staff. This position is ideal for someone who thrives in a dynamic environment and enjoys interacting with people.<br><br>Responsibilities:<br>• Greet and assist visitors, ensuring a welcoming and attentive atmosphere.<br>• Manage a multi-line phone system, directing calls promptly and accurately.<br>• Handle inbound calls, addressing inquiries or forwarding them to the appropriate departments.<br>• Maintain the reception area, ensuring it is organized and presentable.<br>• Provide administrative support, such as scheduling meetings and managing correspondence.<br>• Monitor and operate office equipment as needed, ensuring functionality.<br>• Assist with basic record-keeping and document organization.<br>• Deliver exceptional customer service to both internal and external stakeholders.<br>• Coordinate with other departments to facilitate seamless communication and operations.
We are looking for a skilled Full Charge Bookkeeper to handle the complete accounting operations of our organization in Romulus, New York. This Contract to permanent position is ideal for a detail-oriented individual who thrives in managing financial records, payroll, and reporting. The role requires someone with comprehensive knowledge of accounting practices and the ability to work independently while ensuring accuracy in all financial processes.<br><br>Responsibilities:<br>• Oversee daily accounting functions, including accounts payable, accounts receivable, and payroll processing.<br>• Maintain and reconcile general ledger accounts to ensure financial accuracy.<br>• Prepare monthly financial statements and reports, providing insights into the organization's financial health.<br>• Process bank deposits and reconcile bank and credit card statements regularly.<br>• Manage invoicing, billing, and collections to maintain smooth cash flow operations.<br>• File sales tax, payroll tax, and other regulatory reports in compliance with state and federal requirements.<br>• Organize and maintain financial records, ensuring documentation is easily accessible and up to date.<br>• Assist with budgeting, forecasting, and year-end closing tasks to support financial planning.<br>• Collaborate with external accountants and auditors to ensure compliance and accuracy in financial reporting.
<p>Chris Preble from Robert Half is helping his client look for an experienced and motivated HR Generalist to join their manufacturing team in the Auburn, NY area. In this role, you will provide comprehensive support across a variety of human resources functions, working closely with the Head of HR to ensure smooth operations and a positive workplace environment. This position offers an excellent opportunity for a proactive individual to contribute to the development of HR policies and programs while fostering employee engagement.</p><p><br></p><p>Responsibilities:</p><p>• Act as a trusted partner to the Head of HR, assisting with daily operations and strategic initiatives.</p><p>• Support employee relations efforts by ensuring fair and consistent implementation of company policies.</p><p>• Oversee performance management processes, including providing guidance to managers and employees.</p><p>• Assist in developing and improving HR policies and ensuring compliance with regulations.</p><p>• Maintain accurate HR records, documentation, and reporting to support organizational needs.</p><p>• Collaborate with teams to promote a healthy and inclusive workplace culture.</p><p>• Identify opportunities for process improvements and take initiative in driving HR projects forward.</p><p>• Coordinate onboarding, benefits administration, and training programs to enhance employee experiences.</p><p>• Manage HR systems effectively to ensure seamless operations and data accuracy.</p>
<p>We are looking for a reliable and detail-oriented <strong>Accounts Receivable (AR) Specialist</strong> to join our team. This role is responsible for managing the invoicing process, tracking incoming payments, and maintaining accurate financial records. The ideal candidate will have strong communication skills, excellent attention to detail, and a solid understanding of accounting processes.</p>
<p>Hannah Savage with Robert Half is working with a dynamic organization in the healthcare field committed to delivering exceptional service and care. The team values collaboration, adaptability, and continuous learning. Seeking an experienced <strong>Accounts Payable/Accounts Receivable (AP/AR) Specialist</strong> to join the finance team. The ideal candidate will have a previous background in accounting, with hands-on experience managing both payables and receivables.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process and manage accounts payable and accounts receivable transactions accurately and timely.</li><li>Reconcile vendor statements and customer accounts.</li><li>Prepare and maintain financial records and reports.</li><li>Assist with month-end closing and support audits as needed.</li><li>Collaborate with internal teams to resolve discrepancies and ensure compliance with company policies</li></ul><p>For immediate, confidential consideration apply today or contact Hannah Savage with Robert Half's Rochester, NY branch directly today! </p>
<p>Hannah Savage with Robert Half is seeking a detail-oriented and customer-focused <strong>Accounts Payable Staff Accountant</strong> to join her client's team in Avon, NY. This is a great opportunity for individuals who thrive in a service-driven environment and are passionate about delivering high-quality support to internal and external stakeholders. Whether you're just starting your career or bringing prior experience, welcoming candidates who are eager to learn and grow.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process vendor invoices and payments accurately and timely</li><li>Maintain vendor records and resolve payment inquiries with a customer-first mindset</li><li>Assist with month-end closing and account reconciliations</li><li>Collaborate with internal departments to ensure proper coding and approvals</li><li>Support audits and reporting as needed</li></ul><p><br></p>
<p>Holly Perez at Robert Half has a client looking for a passionate and collaborative Senior Accountant. In this role, you will oversee complex accounting functions, including consolidation, reporting, and budgeting activities, while identifying opportunities to enhance processes through automation. The successful candidate for this role will have sharp analytical and technical accounting skills, excellent time management abilities, and strong written and verbal communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Consolidate financial data for internal and external reports, including monthly, quarterly, and year-end disclosures.</p><p>• Perform intercompany reconciliations to ensure accurate financial reporting across subsidiaries.</p><p>• Analyze and review financial submissions from subsidiaries, providing assistance and guidance on accounting matters.</p><p>• Lead the implementation of automated processes to streamline existing accounting workflows.</p><p>• Conduct technical research and analysis to support compliance with accounting standards and regulations.</p><p>• Play a key role in the annual budgeting process, including preparing and reviewing budget forecasts.</p><p>• Perform detailed budget-to-actual analyses to identify variances and provide actionable insights.</p><p>• Manage lease accounting activities in accordance with applicable standards.</p><p>• Prepare journal entries and reconcile general ledger accounts to maintain accurate financial records.</p><p>• Support internal and external audits by providing required documentation and addressing auditor inquiries.</p>
<p>We are seeking an organized and detail-oriented <strong>Billing Clerk</strong> to join our team. This role is responsible for preparing and issuing invoices, verifying billing data, maintaining accurate records, and assisting with general accounting tasks. The ideal candidate will have strong attention to detail, excellent communication skills, and basic accounting knowledge.</p>
We are looking for a Small Market Sales Assistant to provide essential administrative support to sales representatives and managers. This long-term contract position is based in Rochester, New York, and requires a proactive individual with strong organizational and communication skills. The role involves handling various tasks to ensure seamless sales operations and timely client interactions.<br><br>Responsibilities:<br>• Provide administrative support to sales representatives and managers to enhance their productivity and efficiency.<br>• Use business software tools, including Microsoft Outlook, Salesforce, and spreadsheets, to manage correspondence, organize reports, and track sales activities.<br>• Coordinate submission workflows by liaising with clients, referral sources, and sales representatives to meet deadlines.<br>• Prepare and send well-crafted correspondence to clients and referral accounts as needed.<br>• Maintain accurate records of sales activities and update the CRM system with relevant data.<br>• Assist in organizing and managing sales reports and related documentation.<br>• Ensure compliance with submission deadlines and follow up on missing or incomplete information.<br>• Handle ad hoc financial tasks and support other administrative needs as they arise.<br>• Perform photocopying, scanning, and other document management tasks to support sales operations.
<p>We are looking for a detail-oriented and organized Accounting Clerk to join our team. In this Contract to permanent position, you will play a vital role in supporting daily financial operations, ensuring accuracy in transactions, and maintaining essential records. This is a great opportunity for individuals with a strong foundation in accounting principles who are eager to contribute to a dynamic team.</p><p><br></p><p>Responsibilities:</p><ul><li>Review and process vendor invoices, ensuring accuracy and on-time disbursements.</li><li>Prepare and log customer invoices, payments, and deposits with precision.</li><li>Conduct regular account reconciliations and resolve any inconsistencies swiftly.</li><li>Keep detailed and current records of all financial transactions.</li><li>Support month-end close procedures and contribute to financial reporting efforts.</li><li>Liaise with vendors and clients to address and resolve invoicing or payment-related issues.</li><li>Offer general administrative assistance to the finance department to help maintain efficient workflows</li></ul><p><br></p>
<p>We’re seeking a detail-oriented Staff Accountant to manage operations for small businesses. This role focuses on accurate bookkeeping, reporting, and tax compliance while fostering strong client relationships.</p><p><br></p><p>Responsibilities:</p><ul><li>Perform bookkeeping and reconcile financial statements.</li><li>Maintain vendor records and manage 1099 reporting.</li><li>Prepare and review business and individual tax returns.</li><li>Compile financial statements and ensure confidentiality.</li><li>Communicate project updates and resolve issues proactively.</li><li>Prioritize tasks to meet deadlines and support additional financial duties as needed.</li></ul>
<p>We are seeking a detail-oriented and organized <strong>Accounts Payable/Accounts Receivable (AP/AR) Clerk</strong> to join our team. This position is responsible for managing daily financial transactions, including processing invoices, payments, and incoming receipts. The ideal candidate will have strong attention to detail, excellent organizational skills, and a good understanding of basic accounting principles.</p>
We are looking for a dedicated and detail-oriented Accounts Receivable Associate to join our team on a long-term contract basis. In this role, you will play a key part in ensuring the accuracy of financial transactions, processing cash receipts, and maintaining compliance with company standards. This position is based in West Henrietta, New York, and offers an opportunity to thrive in a fast-paced environment while contributing to the success of our payroll services operations.<br><br>Responsibilities:<br>• Process and accurately post daily incoming cash to appropriate client accounts and invoices based on provided remittance details.<br>• Ensure all cash transactions are completed and posted within the same business day to maintain timely processing.<br>• Verify invoices for appropriate backup documentation and address discrepancies with internal teams as needed.<br>• Collaborate with internal departments to resolve missing or incorrect information related to accounts receivable.<br>• Conduct research and reconciliation of financial data to ensure compliance with company policies and standards.<br>• Monitor transactions for potential fraudulent activity and report findings during verification processes.<br>• Maintain consistency and accuracy in financial records while adhering to internal controls and accounting policies.<br>• Support ad hoc financial reporting tasks and ensure proper documentation of all transactions.<br>• Build strong client relationships through effective communication and prompt resolution of payment issues.<br>• Utilize accounting systems and software to streamline processes and improve efficiency.
We are looking for a Senior Accountant to join our team in East Aurora, New York. This role is integral to maintaining the accuracy and compliance of our financial reporting processes and ensuring the organization meets accounting standards. The ideal candidate will bring expertise in financial analysis, revenue recognition, and internal controls, while collaborating with cross-functional teams to drive informed business decisions.<br><br>Responsibilities:<br>• Manage the preparation and review of journal entries, account reconciliations, and month-end close activities to ensure accuracy and compliance.<br>• Oversee the financial reporting process, guaranteeing timely and precise reporting in alignment with corporate policies.<br>• Analyze customer contracts to determine appropriate revenue recognition methods and ensure compliance with accounting standards.<br>• Develop, implement, and maintain accounting policies and internal controls to support regulatory requirements.<br>• Contribute to continuous improvement initiatives aimed at streamlining financial processes and enhancing system workflows.<br>• Provide technical accounting expertise and draft detailed position memos on complex accounting matters.<br>• Support forecasting, financial analysis, and planning to aid leadership in strategic decision-making.<br>• Collaborate with internal and external auditors to facilitate a seamless audit process.<br>• Partner with various departments to translate financial data into actionable insights for non-financial leaders.
