Add your latest resume to match with open positions.
3 results for Customer Service Manager in Rochester, NY
- Rochester, NY
- onsite
- Temporary / Contract
- 19 - 22 USD / Hourly
- We are looking for a Customer Service Representative to support a busy food and food processing operation in New York. This Contract position is ideal for someone who enjoys helping customers, managing orders accurately, and providing detail-oriented support over the phone. The person in this role will serve as a key point of contact for inbound inquiries while ensuring a smooth and positive customer experience.<br><br>Responsibilities:<br>• Handle incoming customer calls with care, providing timely answers and resolving routine questions or concerns.<br>• Enter customer orders accurately into company systems and confirm details to help prevent processing errors.<br>• Support day-to-day call center activities by responding to service requests and maintaining a courteous, solution-focused approach.<br>• Make outbound calls when needed to clarify order information, follow up on customer requests, or provide updates.<br>• Document customer interactions clearly so order activity, service issues, and next steps are properly recorded.<br>• Coordinate with internal teams to address customer needs efficiently and help keep order fulfillment on track.
- 2026-10-29T00:00:00Z
- West Henrietta, NY
- onsite
- Temporary / Contract
- 18.2115 - 23 USD / Hourly
- We are looking for a Customer Service Representative to support customers from our West Henrietta, New York location in a Long-term Contract role. This position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and enjoys helping customers resolve questions efficiently. The successful candidate will handle a high volume of interactions, process orders accurately, and contribute to a positive service experience on every contact.<br><br>Responsibilities:<br>• Respond to incoming customer calls professionally and provide timely, accurate assistance.<br>• Enter and update customer orders with close attention to detail and data accuracy.<br>• Handle both inbound and outbound communications to address questions, follow up on requests, and confirm information.<br>• Resolve routine service concerns by identifying customer needs and delivering appropriate solutions.<br>• Document conversations, order details, and service outcomes in the appropriate systems.<br>• Maintain consistent service levels while managing multiple tasks in a call center environment.
- 2026-10-16T00:00:00Z
- Victor, NY
- onsite
- Temporary / Contract
- 25 - 26.5 USD / Hourly
- <p>Our client is seeking a Bilingual Customer Service Representative (Spanish/English) for an immediate opportunity. This is a contract position with strong potential to become permanent based on performance and business needs. The ideal candidate is customer-focused, professional, and able to communicate clearly and confidently in both Spanish and English.</p><p>Key Responsibilities:</p><ul><li>Provide exceptional customer service to clients and customers in both Spanish and English</li><li>Respond to incoming calls, emails, and inquiries in a timely and professional manner</li><li>Assist customers with questions related to products, services, orders, billing, or account information</li><li>Resolve issues efficiently while maintaining a high level of customer satisfaction</li><li>Document customer interactions accurately in the system</li><li>Escalate complex issues to the appropriate department when needed</li><li>Maintain knowledge of company policies, procedures, and service offerings</li></ul><p><br></p>
- 2026-10-28T00:00:00Z