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28 results for Customer Service Manager in Rochester, NY

Accounts Receivable Associate – AP
  • West Henrietta, NY
  • remote
  • Temporary
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a dedicated and detail-oriented Accounts Receivable Associate to join our team on a long-term contract basis. In this role, you will play a key part in ensuring the accuracy of financial transactions, processing cash receipts, and maintaining compliance with company standards. This position is based in West Henrietta, New York, and offers an opportunity to thrive in a fast-paced environment while contributing to the success of our payroll services operations.<br><br>Responsibilities:<br>• Process and accurately post daily incoming cash to appropriate client accounts and invoices based on provided remittance details.<br>• Ensure all cash transactions are completed and posted within the same business day to maintain timely processing.<br>• Verify invoices for appropriate backup documentation and address discrepancies with internal teams as needed.<br>• Collaborate with internal departments to resolve missing or incorrect information related to accounts receivable.<br>• Conduct research and reconciliation of financial data to ensure compliance with company policies and standards.<br>• Monitor transactions for potential fraudulent activity and report findings during verification processes.<br>• Maintain consistency and accuracy in financial records while adhering to internal controls and accounting policies.<br>• Support ad hoc financial reporting tasks and ensure proper documentation of all transactions.<br>• Build strong client relationships through effective communication and prompt resolution of payment issues.<br>• Utilize accounting systems and software to streamline processes and improve efficiency.
  • 2025-12-03T15:08:40Z
VP/Director of Finance
  • Lancaster, NY
  • onsite
  • Permanent
  • 180000.00 - 200000.00 USD / Yearly
  • We are looking for an experienced VP/Director of Finance to lead strategic financial initiatives and oversee fiscal operations in Lancaster, New York. This role requires a strong ability to align financial strategies with organizational goals while managing comprehensive budgeting, forecasting, and reporting processes. The ideal candidate will have extensive experience in optimizing operational efficiency and collaborating across departments to drive financial performance.<br><br>Responsibilities:<br>• Develop and execute financial strategies that support the company's long-term goals and tactical initiatives.<br>• Oversee the implementation of the Mid-Term Plan in collaboration with operational teams to ensure alignment and success.<br>• Manage working capital, budgeting processes, and rolling forecasts, ensuring accuracy and efficiency.<br>• Establish and track performance metrics to evaluate the success of strategic implementations.<br>• Monitor industrial performance, including efficiency and productivity, while overseeing cost accounting processes.<br>• Update and enforce compliance with Group Policies and ensure best practices are followed throughout the organization.<br>• Support the preparation of strategic multi-year sales proposals for military, aftermarket, and other customer segments.<br>• Foster strong relationships with management team members to promote collaboration and alignment.<br>• Collaborate with divisional leaders to manage accounting, legal, tax, and treasury functions in adherence to Group policies.
  • 2025-12-11T16:53:52Z
Accounts Receivable Clerk
  • Rochester, NY
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • We are looking for an experienced Accounts Receivable Clerk to join our team on a contract basis in Rochester, New York. In this role, you will play a vital part in managing financial transactions and maintaining accurate records for a manufacturing company. This position offers the opportunity to contribute to a dynamic and fast-paced environment while ensuring smooth operations within the accounts receivable department.<br><br>Responsibilities:<br>• Process and record incoming payments accurately and efficiently.<br>• Manage commercial collections to ensure timely resolution of outstanding invoices.<br>• Apply cash payments to customer accounts, maintaining precise records.<br>• Communicate with clients to address billing inquiries and resolve discrepancies.<br>• Maintain organized documentation for all accounts receivable transactions.<br>• Generate reports detailing payment status and account balances for internal review.<br>• Collaborate with other departments to streamline billing and collection processes.<br>• Monitor accounts for overdue payments and follow up as necessary.<br>• Ensure compliance with company policies and industry standards in all financial operations.<br>• Support the team in improving accounts receivable procedures and systems.
  • 2025-12-09T21:53:52Z
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