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7 results for Product Support Specialist in Reading, PA

Applications Support Specialist

Norristown, PA
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a skilled Applications Support Specialist to provide operational and administrative support within a global learning management system. Based in King of Prussia, Pennsylvania, this role focuses on ensuring efficient training delivery, system maintenance, and troubleshooting to enhance user experiences. This is a long-term contract position with opportunities to work onsite up to three times per week or remotely within the Eastern or Central time zones. Responsibilities: • Manage the creation, updating, and maintenance of training items, curricula, and learning plans within the SuccessFactors platform. • Configure assignment rules and target audiences to streamline training assignments for Commercial learners. • Set up courses and sessions, oversee enrollments, and handle completion tracking and equivalency approvals. • Address system and access issues, escalating complex challenges to IT or enterprise teams as necessary. • Troubleshoot user access, assignment, and completion problems, providing clear guidance to stakeholders. • Generate compliance and completion reports while validating data accuracy using Excel. • Support the deployment of new learning initiatives, such as curriculum launches and campaign-based assignments. • Communicate timelines and status updates to stakeholders to ensure consistent and smooth learning experiences. • Adhere to established governance standards, including naming conventions and metadata protocols. • Contribute to continuous improvement efforts by participating in forums and suggesting incremental process enhancements.
2026-04-08T00:00:00Z

Purchasing Specialist

Newark, DE
onsite
Permanent
70000 - 100000 USD / Yearly
Client within the construction industry seeks a Purchasing Specialist to join our team. In this Purchasing Specialist role, you will play a key part in ensuring the efficient procurement of materials and supplies needed for various projects. This position requires a proactive approach to vendor management, cost control, and inventory coordination to meet project deadlines effectively. Responsibilities:<ul><li>Evaluate vendor proposals to secure competitive pricing, maintain quality standards, and ensure timely delivery.</li><li>Negotiate contracts, pricing, and terms with suppliers to achieve cost efficiencies while fostering strong vendor relationships.</li><li>Generate purchase orders and oversee order tracking to guarantee accurate and timely delivery to job sites.</li><li>Collaborate with project managers, warehouse personnel, and field teams to anticipate material needs and avoid delays.</li><li>Monitor inventory levels and support warehouse operations to prevent shortages and excess stock.</li><li>Maintain precise purchasing records and documentation within company systems.</li><li>Identify alternative suppliers and cost-effective material options to support budget goals.</li><li>Ensure adherence to company policies, safety regulations, and contractual obligations.</li></ul>
2026-04-06T00:00:00Z

Order Entry Specialist

Bethlehem, PA
onsite
Contract / Temporary to Hire
21.85 - 25.3 USD / Hourly
Are you an organized, detail-oriented professional seeking a dynamic administrative role? Robert Half is looking for an Order Entry Specialist to process customer orders accurately and efficiently, support sales operations, and deliver top-notch service to clients. Responsibilities:<ul><li>Accurately enter customer orders into our system, ensuring all data is complete and correct</li><li>Review and verify order information, resolving any discrepancies with customers or internal teams</li><li>Coordinate with shipping, inventory, and sales departments to ensure timely delivery of products</li><li>Track order status and follow up on outstanding items or issues as needed</li><li>Handle customer inquiries related to orders via phone and email in a prompt, professional manner</li><li>Maintain meticulous digital and physical filing systems for orders and supporting documentation</li><li>Process returns, replacements, and order adjustments according to company policies</li></ul>
2026-04-17T00:00:00Z

Order Management Specialist

Boothwyn, PA
onsite
Permanent
40000 - 45000 USD / Yearly
Emerging services company seeks an Order Management Specialist with client facing experience. As the Order Management Specialist, you will create customer accounts, input orders, and provide order confirmations including the estimated time of shipment. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving. What you get to do everyday:<ul><li>Set up new customer accounts within SAP.</li><li>Input and manage both new and existing orders in SAP.</li><li>Acknowledge receipt of purchase orders (POs) and provide order confirmations within 48 hours.</li><li>Collaborate with the purchasing team and utilize SAP functionality to identify product-specific lead times.</li><li>Communicate estimated shipping dates and send order confirmations to customers.</li><li>Prepare and issue Proforma Invoices for customers.</li><li>Check stock availability and communicate lead times as needed.</li><li>Cross-check part numbers to ensure accuracy on customer purchase orders.</li><li>Verify and confirm correct pricing details on customer purchase orders.</li></ul>
2026-03-26T00:00:00Z

Order Management Specialist

Bethlehem, PA
onsite
Temporary
18 - 20 USD / Hourly
Robert Half is seeking a detail-oriented and proactive Order Management Specialist to join a local team. In this critical role, you will facilitate the seamless processing of customer orders from receipt through delivery, ensuring accuracy, timeliness, and a high level of customer satisfaction. Responsibilities:<ul><li>Process and manage customer orders using order entry and ERP systems</li><li>Liaise with internal teams (sales, logistics, customer service, and finance) to ensure on-time order fulfillment</li><li>Track the status of orders and proactively communicate updates to customers</li><li>Resolve issues related to orders, shipments, or billing discrepancies in a timely manner</li><li>Monitor inventory levels and coordinate with the warehouse for timely shipments</li><li>Generate order-related reports and maintain accurate records</li><li>Suggest process improvements to enhance workflow efficiency and customer experience</li></ul>
2026-04-02T00:00:00Z

Help Desk/Desktop Support Analyst

Philadelphia, PA
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. In this long-term contract role, you will play a key part in providing hands-on technical assistance and troubleshooting support to ensure smooth operations. This position offers an excellent opportunity for individuals eager to grow their IT skills while contributing to essential projects. Responsibilities: • Assist in the installation, setup, and maintenance of computer systems and hardware. • Respond to IT-related inquiries and provide solutions to technical issues via phone or in-person support. • Troubleshoot and resolve problems related to Windows operating systems, including Windows 10 and Windows 11. • Carry and deliver equipment to designated locations within the facility as needed. • Manage service desk tickets and ensure timely resolution of user concerns. • Utilize Active Directory to manage user accounts and permissions effectively. • Provide basic troubleshooting and technical support for common software and hardware issues. • Collaborate with team members to ensure seamless migration to Windows 11. • Document technical processes and solutions to improve future support efforts.
2026-04-06T00:00:00Z

L2 Help Desk Support Engineer

Eagleville, PA
onsite
Contract / Temporary to Hire
30 - 34 USD / Hourly
We are looking for an experienced L2 Help Desk Support Engineer to join our team in King of Prussia, Pennsylvania. In this Contract to permanent role, you will provide direct technical support to end users, addressing hardware, software, and peripheral issues while ensuring a seamless customer experience. The position offers an excellent opportunity to work in the dynamic insurance industry, contributing to problem resolution and system optimization. Responsibilities: • Deliver prompt and detail-oriented technical support to on-site and remote employees, ensuring issues are resolved efficiently. • Manage and prioritize incoming service tickets, adapting to changing priorities as needed. • Diagnose and resolve technical problems related to hardware, software, and network systems. • Administer and troubleshoot Active Directory, Office 365, Intune, and other enterprise tools. • Collaborate with internal and external resources to address complex incidents and provide timely solutions. • Communicate updates and resolutions to users regarding open service requests. • Document issues and resolutions thoroughly to contribute to the development of a comprehensive knowledge base. • Perform network troubleshooting to identify and resolve connectivity issues. • Advocate for expedited resolution of critical issues, ensuring minimal disruption to operations. • Work with major hardware platforms such as Dell, Lenovo, and HP to provide effective support.
2026-04-03T00:00:00Z