We are looking for an experienced Accounts Receivable Specialist to join a renowned hospitality organization on a contract basis in New York, New York. In this role, you will play a vital part in managing daily AR operations, invoicing, and collections, while ensuring accuracy and compliance across financial processes. This position offers an opportunity to collaborate across departments and maintain high standards of service for premium accounts.<br><br>Responsibilities:<br>• Process daily payments, including credit cards and checks, and accurately apply them to guest and corporate accounts.<br>• Review and reconcile city ledger activities to ensure proper recordkeeping.<br>• Monitor outstanding balances and conduct timely follow-ups on overdue accounts.<br>• Handle billing inquiries from guests, corporate clients, and travel agents with professionalism.<br>• Generate and send invoices for group bookings, events, and long-stay guests, verifying all supporting documentation.<br>• Conduct regular follow-ups with clients regarding overdue balances and escalate delinquent accounts when necessary.<br>• Reconcile accounts receivable subledger to the general ledger and prepare detailed aging summaries for management.<br>• Collaborate with Sales, Events, and Front Office teams to resolve billing discrepancies and disputes.<br>• Maintain organized AR files for audit readiness and ensure compliance with financial policies.<br>• Process credit applications and manage credit limits according to established guidelines.
<p>We are looking for a detail-oriented Accounts Payable Specialist to join our team in Jersey City, New Jersey. This opportunity is for professionals skilled in managing financial transactions and ensuring accuracy in payment processing. The ideal candidate will bring expertise in accounts payable operations while demonstrating strong organizational and analytical abilities.</p><p><br></p><p>Responsibilities:</p><p>• Open, sort, and distribute incoming department mail to ensure timely processing.</p><p>• Organize, log, photocopy, and file invoices, checks, and other financial documents.</p><p>• Verify and prepare checks for mailing, ensuring special handling requests are expedited.</p><p>• Perform 3-way matching of invoices, purchase orders, and receipts to validate transactions.</p><p>• Accurately code invoices and other financial documents in compliance with company policies.</p><p>• Process payments efficiently, including handling purchase orders and expense reports.</p><p>• Utilize accounting software systems to maintain accurate records and streamline workflows.</p><p>• Monitor and audit accounts payable activities to ensure adherence to established procedures.</p><p>• Collaborate with team members to resolve discrepancies and improve payment processes.</p><p>• Manage ACH and other electronic payment methods to ensure timely and secure transactions.</p>
We are looking for an experienced Accounts Payable Specialist to join our team in Oakland, New Jersey. In this long-term contract position, you will play a vital role in ensuring accurate and efficient processing of invoices and payments while maintaining compliance with company standards. This is an excellent opportunity to contribute to a dynamic retail environment.<br><br>Responsibilities:<br>• Process and verify invoices for accuracy and proper account coding.<br>• Manage payment schedules, including check runs and ACH transactions.<br>• Ensure compliance with company policies and procedures in all accounts payable tasks.<br>• Maintain organized records and documentation for audits and reporting purposes.<br>• Reconcile vendor statements and resolve discrepancies in a timely manner.<br>• Collaborate with internal teams to streamline and optimize the accounts payable process.<br>• Utilize Microsoft Great Plains Accounting software to perform daily tasks efficiently.<br>• Monitor and address outstanding invoices and payment issues.<br>• Assist in month-end close processes related to accounts payable.
<p>We are looking for a dedicated Desktop Support Analyst to join our team in New Jersey. This role is essential in ensuring smooth technology operations, providing mentorship, and delivering exceptional technical support during emergencies. The ideal candidate is a proactive problem-solver who thrives in a dynamic environment and is willing to work flexible hours to meet organizational needs.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and enhance network and security systems to ensure optimal performance and reliability.</p><p>• Provide consistent support for hardware and software across multiple locations.</p><p>• Collaborate with the IS& T Manager to align technical operations with business strategies.</p><p>• Mentor and guide the Deskside Support Specialist to foster their growth and effectiveness.</p><p>• Respond promptly to critical on-call support needs, including nights and weekends.</p><p>• Troubleshoot and resolve technical issues efficiently to minimize downtime.</p><p>• Implement configuration management practices to streamline technology processes.</p><p>• Manage and support Active Directory accounts and permissions.</p><p>• Ensure proper backup procedures are in place and functioning effectively.</p><p>• Utilize expertise in Cisco, Citrix, and Dell technologies to address system-related challenges.</p>
We are looking for a skilled Cloud Network Engineer to join our team in Malvern, Pennsylvania. This contract-to-permanent role involves designing, implementing, and supporting advanced cloud networking solutions with a focus on Microsoft Azure. The ideal candidate will have a strong background in network engineering, cloud architecture, and security, along with hands-on experience in enterprise tools such as Palo Alto firewalls and Cisco networking equipment.<br><br>Responsibilities:<br>• Design and manage cloud networking solutions in Microsoft Azure to ensure optimal performance, security, and scalability.<br>• Configure and oversee Azure Virtual Networks, VPNs, Network Security Groups, ExpressRoute, and Application Gateways.<br>• Monitor network performance using Azure-native tools and third-party platforms, identifying and resolving issues proactively.<br>• Develop and implement best practices for cloud network architecture, including automation, governance, and disaster recovery strategies.<br>• Troubleshoot complex network problems across hybrid environments and provide timely resolutions.<br>• Create and maintain comprehensive documentation for network configurations, policies, and procedures to support compliance and change management.<br>• Mentor and support entry level network engineers, fostering knowledge sharing and skill development.<br>• Collaborate with cross-functional teams, including cloud engineers, server administrators, and security specialists, to ensure seamless IT operations.<br>• Support compliance with security standards and regulatory requirements through thorough documentation and adherence to protocols.<br>• Participate actively in IT change management processes to ensure smooth transitions and updates.
<p>We are looking for an experienced Campaign Delivery Specialist with pharmaceutical industry experience. In this role, you will be responsible for overseeing omnichannel campaign delivery, ensuring operational excellence, and collaborating across multiple departments to achieve project goals. This position is ideal for someone with a strong attention to detail and a solid background in digital media operations and project management.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate the setup, quality assurance, launch, pacing, optimization, and close-out of digital campaigns to ensure successful delivery across all channels.</p><p>• Monitor campaign performance metrics, identify delivery risks, and implement mitigation strategies to meet project objectives.</p><p>• Manage timelines and oversee day-to-day deployment activities while maintaining clear communication with editorial, product, and ad operations teams.</p><p>• Facilitate internal meetings, including kick-offs, concept reviews, and readiness checkpoints, to align cross-functional teams on project progress.</p><p>• Prepare pacing and performance reports using internal dashboards and collaborate with analytics and marketing teams to optimize delivery.</p><p>• Maintain accurate records of campaigns, including documentation, trackers, and proof-of-placement materials.</p><p>• Ensure compliance with regulatory standards and internal processes, including approvals and proper archiving.</p><p>• Support billing reconciliation and validate delivery against insertion orders to ensure financial accuracy.</p><p>• Provide recommendations for campaign optimization and delivery strategies in partnership with marketing and editorial teams.</p>
<p>We are looking for a detail-oriented Accounts Payable Clerk to join our team in Woodbridge, New Jersey. This role is ideal for someone with a strong foundation in accounting principles and proficiency in Microsoft Excel. </p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable invoices with accuracy and efficiency</p><p>• Perform vendor reconciliations to maintain accurate financial records.</p><p>• Prepare check requests</p><p>• Conduct research on purchase accruals during mid-year and year-end</p><p>• Update vendor remittance addresses and refer necessary changes for approval.</p><p>• Collaborate with vendor relations specialists to ensure continuity in operations during team absences.</p><p><br></p>
<p>Robert Half is looking for a dedicated Accounts Payable Specialist to manage the full lifecycle of invoices across multiple entities for our dynamic client. This Accounts Payable Specialist role involves ensuring accurate processing, timely payments, and smooth month-end close activities while maintaining compliance with company policies. The ideal candidate will possess strong expertise in accounts payable operations, proficiency with Microsoft Dynamics or similar platforms, and a proactive approach to improving processes.</p><p><br></p><p>Responsibilities:</p><ul><li>Process and accurately code 100+ invoices weekly using Microsoft Dynamics.</li><li>Ensure timely and compliant payments by adhering to internal approval workflows.</li><li>Reconcile vendor statements and resolve discrepancies efficiently.</li><li>Prepare reconciliations and schedules to support monthly accounts payable close.</li><li>Track 1099 vendors and assist with year-end reporting requirements.</li><li>Collaborate with vendors and internal teams to address billing inquiries and issues.</li><li>Handle intercompany accounts payable activities within a multi-entity structure.</li><li>Identify and propose process improvements to enhance accuracy and reduce manual tasks.</li></ul>
We are looking for a dedicated, detail-oriented individual to join our team in Belvidere, New Jersey, as a Loan Servicing Support Specialist. In this long-term contract position, you will play a key role in managing leasing activities, tenant eligibility, and record-keeping processes to ensure smooth operations. This is an excellent opportunity for someone with a background in loan administration or mortgage processing to contribute meaningfully to our organization.<br><br>Responsibilities:<br>• Calculate rent amounts and verify tenant eligibility based on established income criteria.<br>• Handle leasing operations, including conducting background checks, issuing new leases, processing renewals, and managing security deposits.<br>• Oversee certifications, lease renewals, tenant move-ins and move-outs, monthly vouchering, and rent adjustments.<br>• Maintain accurate records of all leases, including agency-wide digital copies for various programs and office locations.<br>• Coordinate with the Finance Department by providing required documentation, such as Family Contribution Letters and lease copies.<br>• Ensure municipal landlord registrations for agency-owned properties are updated and stored in digital and traditional formats.<br>• Utilize basic Excel skills to support administrative and financial tasks related to leasing and loan servicing.
<p>We are looking for an Accounts Payable Specialist in the Middlesex County, NJ area. In this role you will be responsible for full cycle accounts payable, invoice processing, payment processing, reconciliations, and vendor communication. If you have 1+ years of accounts payable experience and are looking for a new opportunity, this might be the right fit for you!</p><p><br></p><p>A Bachelor's Degree in Accounting or Finance is required. </p><p><br></p><p>Responsibilities:</p><p>• Process vendor invoices promptly and ensure compliance with established payment guidelines.</p><p>• Handle vendor payback requests efficiently, adhering to approval thresholds and timelines.</p><p>• Reconcile vendor accounts and address discrepancies to maintain accurate financial records.</p><p>• Prepare and submit check requests with all necessary documentation for vendor payments.</p><p>• Process stop payment requests by coordinating with the accounts payable audit team.</p>
Scentbird's accelerated growth has led us to seek an experienced Business Analyst to optimize our operations systems, streamline integrations, and enhance business intelligence capabilities. Reporting directly to the Director of Digital Product, you'll drive the continuous improvement and effective use of technology to elevate our operational efficiency.<br><br>Responsibilities:<br>• Collaborate closely with Operations and Product teams to identify, document, and solve complex WMS and backend system challenges.<br>• Provide software analysis and requirements when it comes to operational implementations, (EDI, Shipping methods, WMS systems, Automation)<br>• Coordinate data transfer / API troubleshooting and liaise effectively between vendors and internal Product Team members, ensuring accurate communication of technical issues.<br>• Design, execute, and oversee rigorous system testing and validation processes, particularly within sandbox environments for WMS or supply chain applications<br>• Support integration projects with external vendors and actively contribute to requirements development.<br>• Conduct detailed business intelligence and data analysis, identifying critical issues related to customs duties, postage fees, and other operational expenditures to avoid financial losses.<br>• Actively contribute to Operational technical system requirements such as Quickbase and CMMS<br>• Troubleshoot and analyze software issues related to fulfillment and other operational technologies<br>Qualifications:<br>• 4+ years of experience supporting or implementing software systems, preferably in product management or business analysis roles.<br>• 4+ years combined experience in warehouse management systems (WMS), supply chain technologies, EDI implementations, or similar domains.<br>• Experience performing rigorous software testing and validation in Agile environments.<br>• Ability to read, interpret, and communicate API functionality effectively.<br>• Excellent documentation and communication skills, capable of clearly translating complex requirements across teams.<br>• Strong analytical and technical troubleshooting skills; able to communicate clearly and propose actionable solutions.<br>• A collaborative, solution-focused mindset, able to manage projects independently from conception through implementation.<br>• Proactive, organized, and detail-oriented, with excellent interpersonal and communication abilities.<br>• A passion for continuous learning and adapting quickly to evolving challenges.<br>• Willingness and ability to be present onsite or maintain frequent visits to facilitate smooth operations, knowledge transfer, and team collaboration.
<p>Robert Half is in search of an Administrative Analyst to join our team in the health insurance industry, based in the Greater Philadelphia area. This Administrative Analyst role will involve managing and processing surety bonds needs for clients, facilitating information exchange, and maintaining accurate records. You will act as a liaison between clients, underwriters, and bondholders, ensuring all bond-related processes adhere to industry regulations.</p><p><br></p><p>Responsibilities:</p><ul><li>Collaborate with team members to address accounts that require support in initiating bond release processes.</li><li>Ensure all client documentation is maintained with accuracy throughout every stage of the release.</li><li>Oversee the preparation and processing of replacement or release letters, with close attention to each surety’s unique requirements.</li><li>Record all communications, including written and verbal exchanges, to maintain a thorough correspondence history.</li><li>Execute consistent written and verbal follow-ups with obligees to obtain release confirmations, and provide clients with status updates under the guidance of the Exoneration Specialist.</li><li>Keep the database of obligee contacts current and well-organized.</li><li>Monitor and manage ongoing exoneration efforts using a detailed spreadsheet, ensuring all open and completed cases are accurately tracked for reporting.</li></ul><p><br></p><p><br></p>
We are looking for a highly skilled Business Analyst with expertise in CCH Axcess to join our team in Iselin, New Jersey. In this role, you will serve as the primary subject matter expert for the platform, driving system enhancements, process optimization, and data integration efforts. This is a long-term contract position offering an excellent opportunity to collaborate across teams and contribute to the success of tax operations and enterprise automation strategies.<br><br>Responsibilities:<br>• Act as the subject matter expert for CCH Axcess, managing modules like Tax, Practice, Workflow, and Document.<br>• Translate business requirements into system-specific configurations and enhancements to improve tax workflows.<br>• Collaborate with internal teams and external vendors to ensure stable platform performance and compliance.<br>• Conduct process analysis to identify inefficiencies and recommend automation opportunities.<br>• Develop detailed documentation including process maps, data flow diagrams, and system requirements.<br>• Support the integration of CCH Axcess with other enterprise systems, ensuring seamless data transfers.<br>• Analyze operational data to create reports and dashboards that monitor workflow performance and user adoption.<br>• Define and track KPIs for platform modules while identifying trends to guide improvements.<br>• Ensure all data and integrations comply with governance, security, and confidentiality standards.<br>• Foster collaboration between tax, technical, and compliance teams to align enterprise strategies.
<p>We are seeking a highly skilled Sage X3 Techno-Functional Consultant to support and enhance our ERP ecosystem. This individual will serve as a bridge between IT and business operations—leveraging both technical and functional expertise to design, configure, and support Sage X3 modules across finance, manufacturing, supply chain, and distribution.</p><p> </p><p> </p><p><br></p><p>Key Responsibilities</p><ul><li>Collaborate with business stakeholders to analyze requirements, document business processes, and translate them into Sage X3 configurations and customizations.</li><li>Configure Sage X3 modules (Finance, Distribution, Manufacturing, Supply Chain, etc.) to meet functional needs.</li><li>Develop and support technical components including scripts, reports, integrations (via Web Services, APIs), and user interfaces.</li><li>Troubleshoot and resolve system issues—both functional and technical.</li><li>Manage upgrades, patches, and environment migrations ensuring minimal disruption to operations.</li><li>Create user documentation, SOPs, and deliver training to end users and support teams.</li><li>Partner with third-party vendors and internal IT teams to ensure system integrity and performance.</li><li>Provide hands-on support during implementation, testing (UAT, regression), and go-live phases.</li></ul><p> </p><p> </p><p><br></p>
<p><strong>Position Summary</strong></p><p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p><br></p>
We are looking for a skilled iManage Subject Matter Expert and Business Analyst to join our team in Iselin, New Jersey. In this role, you will take ownership of the iManage platform, providing critical insights and solutions to optimize document management, workflows, and integrations across the organization. This is a long-term contract position, offering the opportunity to collaborate with cross-functional teams to drive innovation and ensure compliance in a dynamic environment.<br><br>Responsibilities:<br>• Act as the primary expert on the iManage platform, overseeing its configuration, architecture, and integration capabilities.<br>• Translate business needs into actionable enhancement requirements for iManage workflows and platform improvements.<br>• Monitor system updates and releases to ensure proactive adoption of new features and advancements.<br>• Collaborate with IT operations to maintain secure, stable, and compliant system performance.<br>• Gather and document requirements for optimizing document management workflows and metadata standards.<br>• Perform gap analyses to identify opportunities for automation and process improvements.<br>• Support testing, validation, and rollout of new iManage features and configurations.<br>• Partner with data teams to enable seamless integrations between iManage and enterprise systems.<br>• Analyze usage patterns and build dashboards to track system performance and user adoption.<br>• Ensure compliance with governance, security, and confidentiality standards for all platform workflows and integrations.
<p><strong>Business Analyst III (Contract) </strong></p><p><strong>Contract Length:</strong> 51 Weeks</p><p><strong>Work Arrangement:</strong> Onsite Philadelphia, PA </p><p><br></p><p><strong>Overview</strong></p><p>We are seeking an experienced <strong>Business Analyst III</strong> to join our team on a long-term contract assignment. This role serves as a strategic liaison between business stakeholders and the IT organization, ensuring that technical solutions effectively meet business objectives. The ideal candidate will possess strong analytical capabilities, excellent communication skills, and a deep understanding of both business processes and IT system functionality.</p><p><strong>Key Responsibilities</strong></p><ul><li>Act as the primary bridge between business units and IT teams to gather, clarify, and translate business needs into functional requirements.</li><li>Analyze business operations to identify strengths, weaknesses, and opportunities for process automation and efficiency improvements.</li><li>Support business process redesign efforts and produce detailed documentation for new technologies and workflows.</li><li>Translate high-level business requirements into clear functional specifications and manage updates or changes throughout the project lifecycle.</li><li>Educate IT teams on business goals, priorities, and strategic direction.</li><li>Facilitate communication and negotiations between business stakeholders and IT from initial requirement discussions through final implementation.</li><li>Stay informed about industry and technology trends and leverage this knowledge to propose innovative solutions that enhance organizational competitiveness.</li><li>Provide insights on potential buy-versus-build decisions for technology solutions.</li></ul><p><br></p>
<p>A fast-growing, VC-backed Fintech is currently looking for a Senior Business Analyst to join its team. This is a rare opportunity to join at the ground floor and help shape the future of decentralized financial infrastructure. This role is ideal for a structured, detail-oriented consultant or implementation specialist who loves being in the trenches of functional delivery. You'll partner closely with the CEO and cross-functional teams to design workflows, define requirements, operationalize processes, and serve as the connective tissue across the organization.</p><p><br></p><p>Responsibilities will include:</p><p>· Lead requirements gathering via workshops, user interviews, and structured analysis</p><p>· Develop crisp functional specifications, workflows, business rules, and front-end behavior docs</p><p>· Map as-is/to-be processes and run gap analyses to improve efficiency and user experience</p><p>· Facilitate client workshops and translate insights into requirements, decision logs, and product direction</p><p>· Own UAT strategies, test cases, defect triage, and release readiness validation</p><p>· Create training materials and support both internal and client onboarding</p><p>· Drive alignment with product, engineering, UX, QA, and client-facing teams</p><p>· Maintain project plans, risks, timelines, and cross-functional communication</p><p><br></p><p>For immediate consideration please contact Alex.Muzaurieta@roberthalf.</p>
<p>Insurance based client seeks a Surety Administrative Analyst with knowledge of surety bond types, underwriting processes, and insurance terminology. This candidate will provide administrative, analytical, and operational support to the surety team, ensuring the accurate processing, tracking, and maintenance of surety bonds and related documentation. In this role you will also facilitate the efficient operations of the firm by providing support with maintaining client records, calendar management, research and development, correspondence/document management, and assisting in daily office needs. This Surety Administrative Analyst must have a technical aptitude for database systems, strong attention to detail and great communication skills.</p><p> </p><p>Primary Responsibilities</p><ul><li>Prepare communications, such as emails, memos, invoices, etc.</li><li>Write and edit documents</li><li>Keep constant communication with clients/vendors</li><li>Assist with meeting coordination</li><li>Create and maintain filing system</li><li>Resolve bond documentation discrepancies</li><li>Assist with client inquiries</li><li>Client/Vendor Meetings</li><li>Contribute to team effort by accomplishing related results as needed</li><li>Other clerical duties as needed</li></ul>
<p>We are in the hunt for a Business Analyst to join our team located in New York. As a Business Analyst, this role is integral to our operations, with responsibilities encompassing strategic planning, financial reporting, budgeting, and sales analysis. The selected candidate will also be tasked with managing office functions, improving processes, and handling ad hoc financial requests.</p><p><br></p><p>What you get to do every single day:</p><p>• Assist with strategic planning, including the development of forecasts, budgets, and financial reports.</p><p>• Facilitate office functions, such as preparing and analyzing various financial reports and data prior to submission.</p><p>• Analyzing and reporting on sales, operating income, and cash flow on a weekly basis.</p><p>• Contributing to capital management by developing and maintaining program working capital in the FCST system.</p><p>• Conducting variance analysis for program cash and collaborating with program finance to develop monthly forecasts.</p><p>• Recognizing and addressing variances, working with relevant individuals to identify potential corrective actions, risks, or opportunities.</p><p>• Creating and delivering executive level presentations to both finance and non-finance personnel.</p><p>• Participating in annual operating plan development.</p><p>• Executing monthly balance sheet and cash analysis/forecast and variance analysis.</p><p>• Participating in financial reporting process improvement projects.</p><p>• Developing tools, templates, and processes to simplify data gathering and report preparation, ensuring relevancy and appropriate detail.</p><p>• Handling ad hoc financial requests and managing multiple tasks independently.</p>
<p><strong>Business Analyst I </strong></p><p><strong>Service Type:</strong> 53 Week Contract</p><p><strong>Location: </strong>Philadelphia, PA , 4x Onsite</p><p><br></p><p><br></p><p><strong>About the Role</strong></p><p>We are seeking a <strong>Business Analyst I</strong> to act as a critical liaison between business stakeholders and technical teams. This role ensures that new features and enhancements are delivered effectively, aligned with business objectives, and meet user needs. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a collaborative mindset.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as a bridge between product, engineering, QA, and operations teams to ensure alignment and shared understanding throughout the development lifecycle.</li><li>Collaborate closely with engineers from concept ideation to deployment, supporting UAT to confirm features meet business and technical requirements.</li><li>Capture and refine business requirements by working with cross-functional stakeholders.</li><li>Gather input to define product concepts and contribute to roadmap planning.</li><li>Author detailed, user-centric requirements and user stories to position development teams for success.</li><li>Lead and facilitate cross-functional working sessions to discover and prioritize platform capabilities.</li><li>Assist in executing pilots and trials, including post-trial measurement and reporting.</li><li>Provide functional and technical troubleshooting for existing applications and perform fixes/enhancements as needed.</li><li>Support data instrumentation and analytics, including collection and analysis of KPIs across platform capabilities.</li><li>Monitor feature progress, identify risks, and communicate updates to program and product leaders.</li></ul><p><br></p>
<p>We are looking for a skilled Data Warehouse Analyst to join our team in New Jersey. In this role, you will transform logistics challenges into actionable insights through advanced data analysis and reporting. By collaborating with cross-functional teams, you will play a pivotal role in enhancing operational efficiency and driving key business decisions.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with Operations, Transportation, and Finance teams to establish and refine KPIs that drive logistics and fulfillment performance.</p><p>• Develop and optimize labor planning and forecasting models for warehouse and delivery operations, partnering closely with recruitment teams.</p><p>• Analyze distribution and fulfillment data to uncover performance trends and identify cost-saving opportunities.</p><p>• Design and maintain dashboards and reports to provide real-time insights into logistics metrics, including delivery times, warehouse productivity, and route optimization.</p><p>• Automate reporting processes to improve accuracy and timeliness of operational data.</p><p>• Continuously enhance data integrity and streamline workflows to optimize logistics operations.</p><p>• Work on data modeling and warehousing projects to support scalable analytics and reporting solutions.</p><p>• Partner with stakeholders to deliver clear and actionable insights to improve decision-making processes.</p><p>• Investigate and implement tools and techniques to improve overall business intelligence capabilities.</p>
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
<p>A Senior Software Business Analyst is needed to play a crucial role in connecting business requirements to technical solutions. This role involves engaging with stakeholders to gather and analyze requirements, transforming them into actionable functional specifications. Responsibilities include evaluating existing processes, offering solutions to drive business value, and ensuring project success under tight timelines. The position also includes mentoring junior analysts, leading cross-departmental projects, and fostering innovation. Strong analytical and communication skills, along with a solid understanding of software development life cycles, are essential to succeed in this fast-paced environment.</p><p>The ideal candidate will work closely with development and QA teams to monitor project milestones, provide updates to stakeholders, and address any project risks and challenges. A proactive approach to improving application usability and efficiency will be critical. Focusing on the specialty pharmacy sector, the organization provides end-to-end solutions including hub services, pharmacy network management, group purchasing (GPO) services, cutting-edge technology platforms, and more. With a strong presence as an industry advocate, the focus remains on delivering strategic channel management, advanced products, and tailored services to optimize patient outcomes and improve healthcare delivery.</p><p><br></p><p><strong>** Qualified candidates should have experience with pharmacy insurance, medical insurance, and claims processing **</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Collect and translate business requirements into detailed functional specifications for new and existing systems.</li><li>Perform gap analyses between current system capabilities and business needs using tools like Confluence, flowcharts, and wireframes to document workflows.</li><li>Create use cases for review during functional testing phases by developers and QA teams.</li><li>Work with IT teams to evaluate project scope and affected systems, providing strategic insights.</li><li>Assess new methodologies for feasibility and implementation efficiency.</li><li>Gain in-depth knowledge of internal software platforms and their underlying functionalities.</li><li>Analyze and optimize existing processes to identify inefficiencies and propose re-engineering solutions.</li><li>Host regular meetings with development teams to resolve obstacles and track progress.</li><li>Provide project status reports to business stakeholders.</li><li>Identify potential risks and escalate issues as required.</li><li>Continuously explore opportunities to improve application functionality, making recommendations for enhancements.</li><li>Maintain compliance with HIPAA regulations and related amendments</li></ul>
