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288 results for Customer Service Representative Ii in Plainview, NY

Front Desk Coordinator
  • Huntington, NY
  • onsite
  • Temporary
  • 19.00 - 20.00 USD / Hourly
  • We are looking for a friendly and organized Front Desk Coordinator to join our team on a short-term contract basis in Huntington, New York. In this role, you will serve as the first point of contact for customers, ensuring a welcoming and attentive experience. This is a contract position lasting 1-2 weeks, ideal for individuals who excel at customer service and administrative tasks.<br><br>Responsibilities:<br>• Greet customers warmly upon arrival and make them feel welcome.<br>• Offer refreshments, such as water or coffee, to enhance the customer experience.<br>• Assist customers by promptly connecting them to a sales representative.<br>• Handle incoming calls through a multi-line phone system with professionalism and efficiency.<br>• Maintain a clean and organized reception area to ensure a positive impression.<br>• Provide accurate information to customers regarding services and inquiries.<br>• Collaborate with team members to ensure seamless communication and service delivery.<br>• Perform basic administrative tasks, such as scheduling and data entry, as needed.
  • 2025-09-08T21:24:12Z
Receptionist
  • Saint Louis, MO
  • onsite
  • Temporary
  • 14.25 - 16.50 USD / Hourly
  • We are looking for an experienced Receptionist to join our team on a contract basis in Saint Louis, Missouri. In this role, you will serve as the first point of contact for visitors and callers, ensuring smooth communication and attentive customer service. This position is ideal for someone who thrives in a dynamic environment and is skilled at managing multi-line phone systems.<br><br>Responsibilities:<br>• Greet visitors and ensure they are directed to the appropriate person or department.<br>• Manage and operate a multi-line phone system, handling inbound calls efficiently.<br>• Provide attentive and courteous responses to inquiries from clients and customers.<br>• Maintain an organized and welcoming reception area.<br>• Assist with administrative tasks such as scheduling appointments and managing correspondence.<br>• Handle switchboard operations for phone systems with up to 10 lines.<br>• Ensure timely delivery of messages and follow-up on unresolved inquiries.<br>• Collaborate with team members to support daily office operations.
  • 2025-08-25T17:04:47Z
Customer Experience Specialist
  • Methuen, MA
  • remote
  • Temporary
  • 25.00 - 25.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Experience Specialist to join our team in Methuen, MA. In this Contract-to-Permanent position, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries, coordinating services, and providing efficient solutions. If you are passionate about delivering exceptional service and thrive in a dynamic environment, we encourage you to apply.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>Open and manage customer cases, ensuring timely routing to appropriate departments.</p><p>Dispatching calls to field technicians</p><p>Process customer payments and assist with scheduling service appointments to meet their needs.</p><p>Provide answers to frequently asked questions and guide customers through available solutions.</p><p>Coordinate training, transport, and contract execution to ensure orders are ready.</p><p>Collaborate with customers' insurance providers to verify adequate coverage for services.</p><p>Document intake details, update work orders, and provide accurate service estimates.</p><p>Identify opportunities to drive revenue and collaborate closely with other departments to execute tasks.</p>
  • 2025-09-11T20:58:43Z
Customer Success Agent
  • Milwaukee, WI
  • onsite
  • Contract / Temporary to Hire
  • 16.15 - 18.70 USD / Hourly
  • <p>We are looking for a dedicated Customer Success Agent to join our team in Milwaukee, Wisconsin. In this position, you will play a critical role in ensuring our customers receive exceptional value and support, fostering long-term success for both the organization and our clients. The ideal candidate will bring a proactive approach to customer service, consistently delivering outstanding experiences and solutions.</p><p>(Hybrid 2 to 3 days)</p><p>Responsibilities:</p><p>• Serve as a dedicated customer success representative, addressing the needs of individual customers and end-user channels.</p><p>• Handle a high volume of customer interactions, aiming to complete 85 calls per day while maintaining quality service.</p><p>• Advocate for customers by ensuring their experiences are personalized and effortless.</p><p>• Analyze customer concerns independently and provide timely, effective solutions.</p><p>• Resolve technical issues using troubleshooting skills and available self-help tools.</p><p>• Maintain a deep understanding of the company's products and services to better assist customers.</p><p>• Collaborate across departments to resolve inquiries efficiently, aiming for one-call resolution.</p><p>• Utilize tools like Microsoft Teams, Word, Outlook, and Excel to manage customer interactions and data.</p><p>• Continuously strive to meet call center metrics and deliver success stories for customers.</p>
  • 2025-09-12T18:38:42Z
Office Services Associate
  • Boulder, MO
  • onsite
  • Temporary
  • 17.00 - 17.00 USD / Hourly
  • We are looking for an organized and detail-oriented Office Services Associate to join our team in Boulder, Colorado. This Contract position involves managing essential back-office functions, including copy, mail, and digital services, while ensuring the smooth operation of hospitality, reception, and audio/visual support. The ideal candidate will thrive in a fast-paced environment and demonstrate excellent customer service and teamwork skills.<br><br>Responsibilities:<br>• Perform reprographics, mail handling, and intake tasks following established procedures and timelines.<br>• Operate and maintain office equipment, troubleshooting basic issues and replenishing supplies such as paper and toner.<br>• Ensure accurate documentation of tasks using appropriate logs and job tickets.<br>• Communicate effectively with supervisors and clients regarding project deadlines and requirements.<br>• Conduct quality assurance checks to ensure the accuracy and completion of work.<br>• Prioritize and manage workflow to meet deadlines and client expectations.<br>• Adhere to company and client policies while maintaining confidentiality of sensitive information.<br>• Assist with hospitality and reception services, including audio/visual setup and support as needed.<br>• Handle physical tasks such as lifting up to 50 lbs regularly to support operational needs.<br>• Collaborate with team members to maintain a productive and positive work environment.
  • 2025-09-04T14:44:06Z
Credit & Collections Specialist
  • Urbandale, IA
  • onsite
  • Permanent
  • 58000.00 - 63000.00 USD / Yearly
  • <p>Are you a financial wizard who loves numbers <em>and</em> building relationships? Do you pride yourself on having top-notch organizational skills combined with a knack for problem-solving? Then you might be the Credit & Collections superhero our client has been waiting for!</p><p><strong>What’s in it for YOU?</strong></p><p>✅ <strong>HYBRID FLEXIBILITY</strong> — After the first two weeks of exciting training, enjoy the best of both worlds: 3 days in our beautiful office and 2 days working from the comfort of your home! &#127775;</p><p>✅ <strong>GROWTH OPPORTUNITY</strong> — This is a <strong>direct-hire position</strong>, meaning you’re not here for a temporary gig—you’re here to grow your career!</p><p>✅ <strong>TEAM CULTURE</strong> — Join a fun and supportive group that values collaboration, innovation, and professional development. (Yes, you can finally look forward to Mondays!)</p><p><br></p><p><strong>What You’ll Do</strong></p><p>&#128176; Manage and monitor business customer accounts to ensure timely invoicing and payments.</p><p>&#129309; Build strong relationships with clients to understand payment challenges and offer solutions.</p><p>&#128202; Maintain detailed records so you’re always ahead of the game.</p><p>&#128640; Leverage your problem-solving skills to resolve discrepancies quickly and professionally.</p>
  • 2025-09-05T21:24:10Z
Office Clerk
  • Miami, FL
  • remote
  • Temporary
  • - USD / Hourly
  • <p>Robert Half is seeking a Bilingual Spanish Office Clerk to support our client’s daily operations. The ideal candidate will be highly organized, detail-oriented, and able to manage multiple administrative tasks efficiently while providing excellent support to the team.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Perform general clerical duties including filing, copying, scanning, and data entry</li><li>Handle incoming calls, emails, and in-person inquiries in both English and Spanish</li><li>Process incoming and outgoing mail and packages</li><li>Assist with scheduling, calendar management, and meeting preparation</li><li>Maintain accurate records, update databases, and organize documents</li><li>Provide support to staff with various administrative projects as needed</li></ul><p><br></p>
  • 2025-08-29T13:19:05Z
Client Service Associate
  • Toledo, OH
  • onsite
  • Temporary
  • 25.00 - 30.00 USD / Hourly
  • <p>We are looking for a highly organized and detail-oriented Client Service Associate with Financial Service experience to provide critical support to advisors while ensuring a seamless and exceptional client experience. This long-term contract position is based in Toledo, Ohio, and requires an individual with relevant experience who excels in prioritizing tasks and maintaining accuracy in a fast-paced environment. </p><p><br></p><p>Responsibilities:</p><p>• Prepare client meeting materials and complete follow-up documentation, ensuring all service requests are processed promptly and accurately.</p><p>• Manage investment and insurance applications with precision, adhering to deadlines and compliance standards.</p><p>• Track the insurance underwriting process and communicate updates to clients in a timely and organized manner.</p><p>• Coordinate investment account activities, including opening, funding, and trading operations.</p><p>• Maintain up-to-date and accurate client records using organizational systems and custodial platforms.</p><p>• Collaborate with custodians and vendors to address and resolve account-related concerns efficiently.</p><p>• Ensure adherence to confidentiality policies and regulatory guidelines while supporting compliance standards.</p><p>• Assist advisors in delivering a seamless and high-quality experience for clients.</p><p>• Handle general administrative tasks to optimize office operations and workflow.</p><p>• Utilize tools like Microsoft Office Suite and Wellscape to manage calendars and travel arrangements effectively.</p>
  • 2025-09-10T20:14:04Z
Front Desk Coordinator
  • Miami, FL
  • onsite
  • Contract / Temporary to Hire
  • 20.39 - 23.61 USD / Hourly
  • We are looking for a motivated and highly organized Front Desk Coordinator to manage day-to-day operations of our Miami showroom. This role involves maintaining a visually appealing space, providing exceptional customer service, and supporting various marketing and sales activities. This is a Contract-to-Permanent position offering an opportunity to contribute to a dynamic and engaging environment.<br><br>Responsibilities:<br>• Ensure the showroom is visually appealing and merchandise is displayed according to corporate standards.<br>• Maintain the cleanliness and organization of showroom samples and displays.<br>• Coordinate showroom maintenance, refits, and timely installation of window displays.<br>• Track showroom usage by clients and produce detailed monthly and annual reports.<br>• Collaborate with teams to organize showroom events, such as buying days and press events.<br>• Support marketing efforts by assisting with projects and handling requests from editors, stylists, and celebrities.<br>• Manage inventory control for the showroom and maintain product catalogs for sales activities.<br>• Assist Key Account Managers with client interactions, including order-taking and sales support.<br>• Handle administrative tasks such as managing office supplies, petty cash, and courier services.<br>• Create shopping carts and purchase orders to support operational needs.
  • 2025-09-11T20:38:48Z
Front Desk Coordinator
  • King of Prussia, PA
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • <p>We are looking for a Front Desk Coordinator to join a team in King of Prussia, Pennsylvania. In this role, you will play a vital part in ensuring smooth day-to-day operations by managing front desk activities and supporting facilities coordination. This is an onsite, Contract to permanent position ideal for someone who thrives in a dynamic environment and enjoys interacting with people.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact for visitors, providing a detail-oriented and welcoming experience.</p><p>• Manage a multi-line phone system, ensuring calls are answered promptly and routed correctly.</p><p>• Coordinate front desk operations, including scheduling and maintaining office supplies.</p><p>• Support facilities management tasks, such as monitoring office maintenance needs and assisting with vendor communication.</p><p>• Handle inbound calls and inquiries with efficiency and professionalism.</p><p>• Assist in organizing and maintaining office records and documentation.</p><p>• Collaborate with team members to ensure seamless communication across departments.</p><p>• Uphold a high level of organization and attention to detail in all front desk responsibilities.</p><p>• Provide concierge-style services to enhance the visitor and employee experience.</p><p>• Maintain compliance with company policies and procedures while delivering excellent customer service.</p>
  • 2025-08-28T19:58:47Z
Receptionist
  • Cedar Knolls, NJ
  • onsite
  • Temporary
  • 18.05 - 20.90 USD / Hourly
  • We are looking for an organized and detail-oriented Receptionist to join our team in Cedar Knolls, New Jersey. In this long-term contract role, you will be the first point of contact for visitors and callers, ensuring smooth day-to-day operations at our front desk. This position offers an excellent opportunity to develop your administrative and customer service skills in the water industry.<br><br>Responsibilities:<br>• Schedule and manage appointments to maintain an efficient workflow.<br>• Greet visitors and handle inquiries at the front desk in a courteous manner.<br>• Operate a multi-line phone system to answer calls and direct them appropriately.<br>• Respond to inbound calls while providing accurate information and assistance.<br>• Perform light filing tasks, ensuring records are accurately maintained in a mostly paperless environment.<br>• Participate in training sessions to master call handling and customer interaction techniques.<br>• Maintain a welcoming and organized reception area to create a positive first impression for clients and visitors.
  • 2025-08-27T17:43:59Z
Sales Support
  • Woodbridge, NJ
  • onsite
  • Temporary
  • 20.00 - 23.00 USD / Hourly
  • We are looking for a dedicated Sales Support team member to join our team in Woodbridge, New Jersey. This is a long-term contract position that combines both in-office and remote work, offering a hybrid schedule of four days onsite and one day remote. The role involves assisting with sales functions and providing exceptional support to ensure smooth operations.<br><br>Responsibilities:<br>• Provide comprehensive post-sales support to customers, ensuring timely resolution of inquiries and issues.<br>• Handle inbound and outbound sales communications, maintaining strong relationships with clients.<br>• Manage order entry processes accurately and efficiently, meeting deadlines and quality standards.<br>• Collaborate closely with the sales team to address client needs and streamline operations.<br>• Assist with inside sales activities, including account management and follow-ups.<br>• Prepare sales reports and maintain documentation for tracking performance metrics.<br>• Ensure all sales-related data is organized and accessible for team use.<br>• Contribute to the development of strategies to improve sales support processes.<br>• Monitor and analyze customer feedback to identify areas for service improvement.<br>• Support business casual dress code requirements and adhere to high standards.
  • 2025-09-10T13:38:46Z
Receptionist
  • Englewood, CO
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 25.00 USD / Hourly
  • <p>We are looking for an organized and detail-oriented Receptionist to join our team in Englewood, Colorado. In this Contract to permanent position, you will serve as the first point of contact for visitors and callers, ensuring seamless communication and a welcoming environment. This role offers an excellent opportunity for individuals with strong multitasking skills and a passion for delivering outstanding customer service.</p><p><br></p><p>Responsibilities:</p><ul><li>First point of contact – greets everyone entering – needs to be friendly, pleasant, and in charge of the front area</li><li>Directs buyers and sellers to appropriate closing rooms and directs all visitors to where they need to go in the building</li><li>Informs guests: “Help yourself to water and coffee, you’ll be in this room”</li><li>Keeps front area clean, neat, tidy, and well-stocked, stocks Keurig coffee and ensures it has water, ensures fridge is stocked with water</li><li>Receives packages and lunches etc. and notifies staff </li><li>Manage the closing calendar, send invites to both buyers and sellers </li><li>Assist in putting together closing files </li></ul><p><br></p>
  • 2025-09-10T16:43:48Z
Bilingual (Spanish) Receptionist Part-Time
  • Dallas, TX
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • <p>We are offering a contract employment opportunity for a <strong><u>Part-Time Bilingual (Spanish) Receptionist</u></strong> in <strong>Downtown Dallas</strong>. You will be a crucial part of our team, providing exceptional customer service, managing patient appointments, and handling patient records. This <strong>part-time (18 hours per week) </strong>position offers an excellent opportunity to apply your administrative skills and customer service proficiency in a health-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the first point of contact for patients, greeting them promptly and professionally.</p><p>• Oversee the scheduling of patient appointments and ensure timely follow-ups.</p><p>• Handle confidential patient records with utmost discretion and compliance.</p><p>• Professionally address the needs and inquiries of inbound callers and patients.</p><p>• Assist the administrative staff with daily office needs.</p><p>• Provide translation services to assist staff and Spanish-speaking patients when necessary.</p><p>• Perform related clerical duties, including photocopying, faxing, and filing.</p>
  • 2025-09-11T20:45:45Z
Receptionist
  • Boston, MA
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • We are looking for a detail-oriented and personable Receptionist to join our team in Boston, Massachusetts. This role is ideal for someone who thrives in a dynamic environment and enjoys being the first point of contact for clients and guests. As a vital member of the team, you will play a key role in ensuring smooth office operations and delivering exceptional customer service.<br><br>Responsibilities:<br>• Greet visitors warmly and ensure they are directed to the appropriate person or department.<br>• Operate and manage a multi-line phone system, including transferring calls and taking messages as needed.<br>• Assist with client communications, ensuring timely and detail-oriented responses to inquiries.<br>• Maintain the reception area to ensure it is welcoming and organized.<br>• Schedule and coordinate meetings, including setting up videoconferencing tools such as Zoom.<br>• Provide administrative support, including drafting correspondence and managing basic office tasks.<br>• Foster positive interpersonal relationships with clients, team members, and visitors.<br>• Monitor incoming mail and packages, ensuring proper distribution.<br>• Handle competing priorities in a fast-paced environment with efficiency and professionalism.<br>• Collaborate with the team to support overall office operations.
  • 2025-08-20T20:34:32Z
Customer Success Agent
  • Milwaukee, WI
  • remote
  • Contract / Temporary to Hire
  • 16.15 - 18.70 USD / Hourly
  • <p>We are looking for a dedicated Customer Success Agent to join our team in Milwaukee, Wisconsin. As a key contributor to our organization’s long-term success, you will play a pivotal role in delivering exceptional customer experiences and ensuring clients receive significant value from our services. This is a Contract-to-Permanent position, ideal for professionals passionate about customer advocacy and creating elite experiences.</p><p> Hybrid (2-3 days per week)</p><p>Responsibilities:</p><p>• Serve as a proactive and empowered customer success agent for individual clients or end-user channels.</p><p>• Achieve daily call targets of 85 calls while maintaining high-quality interactions.</p><p>• Act as a customer advocate, personalizing the experience to minimize effort and maximize satisfaction.</p><p>• Independently identify and resolve customer concerns by providing timely and effective solutions.</p><p>• Utilize troubleshooting skills and self-help tools to address technical issues efficiently.</p><p>• Maintain a strong understanding of company products and services to provide informed support.</p><p>• Collaborate across departments to ensure inquiries are resolved with a one-call resolution approach.</p><p>• Uphold a sense of urgency and professionalism in every interaction to consistently exceed customer expectations.</p><p>• Track and document customer interactions accurately using data entry tools and systems.</p>
  • 2025-09-12T18:28:42Z
Collections Specialist
  • Bloomington, MN
  • onsite
  • Permanent
  • 52000.00 - 65000.00 USD / Yearly
  • • Build and maintain strong relationships with key customers throughout the Accounts Receivable process.<br>• Engage with our valued customers via outbound phone calls and email to collect on payments owed.<br>• Perform account reconciliations as needed to ensure accounting records are aligned.<br>• Partners with our branch managers and regional managers to align on appropriate payment strategies for past due accounts<br>• Achieve accounts receivable KPI’s, including daily call volume, and accounts receivable percent over 60 days.<br>• Understands and communicates the account receivables policy.<br>• Effectively resolves issues in a positive, professional manner.<br>• Communicate effectively in a prompt courteous and customer-oriented manner<br>• Drive innovative solutions on past-due accounts where standard accounts receivable procedures have failed<br>• Analysis of any changes in payment patterns and recommend customers for credit evaluation.<br>• Refers uncollectable past due accounts to Credit Manager for review of possible collection or bade debt write off<br>• Ensures accurate customer files and customer billing information is up to date<br>• Responds to bankruptcy notices, returned checks, uncashed checks and bank credit card disputes<br>• Other duties as assigned.<br>Qualifications<br><br>• 2+ years of experience as a Credit Analyst, Accounts Receivable Specialist, or related field.<br>• You are detail-oriented, have a passion for customer service and strong interpersonal skills<br>• You want to be a great team player and possess the ability to collaborate and adapt in partnering with stakeholders across the business.<br>• You are self-motivated, goal-oriented, possess the ability to learn quickly and work effectively in a fast-paced work environment.<br>• Experience in handling a large volume, small dollar portfolio<br>• Excellent communication and interpersonal skills, including the ability to negotiate satisfactory business resolutions<br>• You are self-motivated, customer-centric, and highly organized.<br>• Experience reconciling AR accounts a plus.<br>• Experience training, mentoring other team members a plus.<br>• Ability to handle confidential or sensitive information with discretion<br>• Microsoft office: Excel and Word<br>• Experience with Davisware Global Edge is a plus<br>• Must pass a pre-employment drug screen and criminal background check
  • 2025-08-15T20:13:45Z
Senior Customer Service Specialist
  • Knoxville, TN
  • onsite
  • Temporary
  • 20.00 - 25.00 USD / Hourly
  • <ul><li>Address and resolve complex customer inquiries and complaints quickly and professionally.</li><li>Serve as the primary point of contact for escalated issues and ensure timely resolutions.</li><li>Accurately document customer interactions, resolutions, and ongoing issues in the CRM system.</li><li>Generate detailed reports from customer data, presenting key insights to management when required.</li><li>Analyze customer feedback and identify recurring trends to suggest improvements to workflows, policies, and service strategies.</li><li>Monitor and optimize the effectiveness of customer service processes and tools.</li><li>Support team members by answering technical or procedural questions and acting as a resource in challenging situations.</li><li>Partner with other departments like Sales, Operations, and Product teams to align on customer needs and resolve complex cases.</li><li>Contribute to cross-departmental initiatives aimed at improving the customer experience.</li></ul>
  • 2025-08-29T13:53:44Z
General Office Clerk
  • Mt Laurel Township, NJ
  • onsite
  • Temporary
  • 17.00 - 18.00 USD / Hourly
  • We are looking for a detail-oriented General Office Clerk to join our team on a contract basis in Mt Laurel Township, New Jersey. In this role, you will provide vital administrative and clerical support to ensure smooth daily operations. This is a contract position lasting 3-4 months, offering an excellent opportunity to contribute your organizational and office skills.<br><br>Responsibilities:<br>• Perform a variety of administrative tasks, including filing, scanning, and organizing documents.<br>• Enter data accurately and efficiently into spreadsheets and databases.<br>• Respond to customer inquiries and provide top-notch service via phone or email.<br>• Use Microsoft Word and Excel to create and edit documents as needed.<br>• Maintain digital and physical filing systems to ensure easy access to information.<br>• Coordinate with team members to ensure timely completion of office tasks.<br>• Assist in scheduling meetings and managing calendars.<br>• Monitor and restock office supplies to support daily operations.<br>• Handle incoming and outgoing correspondence with attention to detail.
  • 2025-09-12T18:58:57Z
Customer Success Specialist
  • Saint Petersburg, FL
  • onsite
  • Temporary
  • 19.00 - 19.30 USD / Hourly
  • <p>We are looking for a dedicated Customer Success Specialist to join our team in Saint Petersburg, Florida. This is a CONTRACT TO PERMANENT position that offers a consistent Monday through Friday schedule, with no nights or weekends required. If you thrive in a collaborative environment and enjoy helping customers solve problems, we invite you to become part of our dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Provide basic troubleshooting assistance to customers and address their concerns effectively.</p><p>• Log service calls and maintain accurate records in the company database.</p><p>• Perform follow-up calls to ensure customer satisfaction and resolve any outstanding issues.</p><p>• Enter and manage data within internal systems to support operational efficiency.</p><p>• Collaborate with team members to deliver exceptional customer support.</p><p>• Utilize Microsoft Office tools, including Outlook, Teams, Word, and Excel, to complete tasks.</p><p>• Address connectivity problems and guide customers through resolution steps.</p><p>• Respond to customer inquiries via email and other communication channels.</p><p>• Take initiative to learn and apply knowledge about the swimming pool industry.</p><p>• Handle other duties as assigned to meet departmental goals.</p>
  • 2025-08-21T13:04:56Z
Customer Service Specialist
  • Knoxville, TN
  • onsite
  • Temporary
  • 18.00 - 22.00 USD / Hourly
  • <ul><li>Respond promptly to customer inquiries via phone, email, chat, or in-person interactions.</li><li>Provide accurate information regarding products, services, policies, and procedures. </li><li>Handle complaints, troubleshoot issues, and follow up to ensure resolution.</li><li>Escalate complex or unresolved issues to the appropriate department or supervisor, as needed.</li><li>Maintain detailed records of customer interactions, transactions, and feedback in the company database.</li><li>Work effectively with internal teams, such as sales, technical support, and operations, to deliver seamless service. </li></ul>
  • 2025-08-29T13:53:44Z
Bilingual Spanish/English-Customer Service-Worksite Repre...
  • Chicago, IL
  • onsite
  • Temporary
  • 19.00 - 20.55 USD / Hourly
  • We are looking for a dedicated and bilingual Spanish/English Customer Service Worksite Representative to join our dynamic team in Chicago, Illinois. This is a long-term contract position requiring strong communication skills and the ability to provide exceptional service to policyholders. As part of a growing organization with over 100 years of success in the insurance industry, you will play a vital role in ensuring customer satisfaction and operational efficiency.<br><br>Responsibilities:<br>• Assist policyholders by providing accurate information about insurance products and policy statuses.<br>• Respond to inquiries regarding claims services and intake-related issues with professionalism and empathy.<br>• Perform basic technical troubleshooting to support customers with self-service tools.<br>• Facilitate transfers to the sales team to drive revenue growth.<br>• Handle claim intake processes effectively and in accordance with company standards.<br>• Consistently meet or exceed departmental performance metrics, including quality, average handle time, and other KPIs.<br>• Participate in training and mentorship programs to support representatives in entry-level roles.<br>• Collaborate with leadership to identify and support process improvements.<br>• Represent the organization's values, such as empathy, problem-solving, and ownership, during customer interactions.<br>• Adapt to various shifts within operational hours as required.
  • 2025-09-04T21:34:44Z
Credit & Collections Specialist
  • West Conshohocken, PA
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>·      Create and maintain credit history records</p><p>·      Set up new client accounts</p><p>·      Document daily collection activity</p><p>·      Complete collection effort calls</p><p>·      Reviewing and approving credit holds</p><p>·      Generate legal collections documents</p><p>·      Spreadsheet Maintenance</p><p>·      Perform payment reconciliations</p><p>·      Assist customer service department</p><p>·      Develop and schedule payment plans</p>
  • 2025-08-26T22:35:13Z
Receptionist
  • Bloomington, MN
  • remote
  • Temporary
  • 20.00 - 22.00 USD / Hourly
  • <p>We currently have a short term contract opening for an intelligent, highly-skilled Receptionist in a growing company. This dynamic opportunity offers a stimulating work environment with fulfilling challenges and is based in the south west, Minnesota region. Are you a motivated self-starter who can handle multiple projects at once? Then this Receptionist position is the opportunity for you. What you get to do every day:</p><ul><li>Manage various office files and provide general office filing support</li><li>Oversee and answer all incoming phone calls</li><li>Order office and kitchen supplies</li><li>Employ strong prioritization skills and a sense of urgency</li><li>Manage various office files and provide general office filing support</li><li>Be a welcoming presence for visitors</li><li>Assist other administrative staff with support overflow work, including word processing, data entry and Internet research tasks</li><li>Arrange, review, and distribute incoming mail according to specified procedures</li></ul>
  • 2025-09-10T20:59:05Z
Licensed Client Services Associate
  • Houston, TX
  • onsite
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • <p>Our client is offering an exciting opportunity for a Licensed Client Services Associate in Houston, Texas. As a Licensed Client Services Associate, you will be integral to our team, handling customer relations, managing financial data, and ensuring the smooth operation of our services. This role is situated within the wealth management industry.</p><p><br></p><p>Responsibilities:</p><p>• Efficiently manage client transactions and money movement requests</p><p>• Regularly communicate with clients regarding new business and existing issues</p><p>• Execute client-specific projects as needed</p><p>• Handle outbound calls and emails to service clients professionally</p><p>• Review and prepare comprehensive investment reports</p><p>• Accurately update client information for review meetings</p><p>• Confirm transactions with clients to ensure accuracy</p><p>• Responsibly manage calendars and CRM to record client interactions</p><p>• Resolve client queries via phone and email promptly and effectively</p><p>• Summarize meeting notes, emails, and financial data for client meetings</p>
  • 2025-09-12T20:34:26Z
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