We are looking for a detail-oriented Accounting Assistant to join our team in Lancaster, Pennsylvania. This is a contract position ideal for an organized individual with a strong background in accounting and administrative tasks. The role offers the opportunity to work in a small office environment with significant earning potential.<br><br>Responsibilities:<br>• Enter customer orders into the system accurately and efficiently, with training provided on the specific platform.<br>• Process invoices and manage billing activities to ensure timely and precise transactions.<br>• Conduct accounts receivable tasks, including tracking and reconciling payments.<br>• Perform purchasing-related activities to support the office's operations.<br>• Monitor and maintain accurate records by organizing and filing documents, which may involve physical tasks such as bending or using step stools.<br>• Collaborate with the warehouse team, requiring periodic trips to the warehouse for inventory or document management.<br>• Assist in managing multiple tasks and priorities in a fast-paced office setting.<br>• Maintain a high level of attention to detail in all aspects of daily work.<br>• Support the team by providing general administrative and clerical assistance as needed.
We are looking for a dedicated and client-focused Trust and Estate Assistant to join our team in Doylestown, Pennsylvania. This Contract to permanent position offers an opportunity to work closely with high-net-worth clients, supporting attorneys and wealth advisors in complex trust and estate planning matters. The role emphasizes professionalism, exceptional interpersonal skills, and a commitment to providing outstanding service.<br><br>Responsibilities:<br>• Assist attorneys and wealth advisors with trust and estate planning, ensuring all documentation is accurate and timely.<br>• Manage client communications, fostering positive relationships with high-net-worth individuals.<br>• Handle e-filing and court filings for trust and estate matters with precision.<br>• Coordinate scheduling and maintain calendars for attorneys and advisors.<br>• Support civil litigation processes related to estate planning when required.<br>• Collaborate with team members to ensure seamless management of complex trust arrangements.<br>• Uphold the organization’s values of faith, service, and client care in all interactions.<br>• Provide administrative support within the office as needed, ensuring smooth operations.<br>• Adapt to additional tasks and responsibilities based on the needs of the team.<br>• Maintain confidentiality and professionalism in handling sensitive client information.
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
We are looking for a dedicated Assistant Property Manager to support the daily operations of a residential community in Reading, Pennsylvania. This role involves managing resident relations, ensuring compliance with housing programs, and maintaining occupancy standards. The ideal candidate will be detail-oriented, customer-focused, and capable of handling a variety of responsibilities to maintain the smooth functioning of the property.<br><br>Responsibilities:<br>• Process rent collections, post payments, and enforce policies related to overdue payments.<br>• Handle leasing activities, including managing waitlists, conducting tours with potential tenants, and processing applications to meet compliance requirements.<br>• Coordinate move-ins by preparing vacant units, conducting inspections, and delivering orientations for new residents.<br>• Maintain compliance with housing programs by overseeing annual recertifications and ensuring all documentation is accurate.<br>• Prepare for audits and inspections by organizing property files, binders, and office records.<br>• Address resident concerns and complaints promptly, fostering a positive community environment.<br>• Support the Property Manager in financial and physical property management tasks when needed.<br>• Manage communication with residents, including distributing recertification notices and responding to inquiries.<br>• Conduct periodic unit inspections and assist with annual reviews to ensure property standards are met.<br>• Step in to perform Property Manager duties during their absence.
Job Title: Executive Assistant to President — On-Site (Delaware)<br><br>Company: Confidential Technology & Services Company<br><br>Location: Delaware — On-site<br><br>Employment Type: Full-time, Exempt (Salary), $70,000 - $110,000/Year<br><br>Keys: 8+ years of experience providing senior executive support + Project Management, experience in technology environment a plus.<br><br><br><br>About the Role<br><br><br><br>We are seeking a seasoned Executive Assistant to support the President of a fast-moving technology and services organization. This role is a high-impact, hands-on partner to the President and will combine tactical calendar and travel management with strategic project coordination, cross-functional program oversight, and confidential communications support. You’ll translate executive priorities into clear action across the business and ensure timely follow-through.<br><br><br><br>What You’ll Do<br><br><br><br>Manage the President’s complex calendar and commitments with strategic prioritization.<br>Arrange domestic and international travel logistics and itineraries.<br>Prepare comprehensive briefing materials, meeting agendas, and decision frameworks.<br>Attend key meetings; capture decisions, action items, owners, and deadlines; and provide real-time executive summaries.<br>Serve as the President’s eyes and ears across the organization — identify trends, risks, and opportunities and proactively escalate issues with proposed solutions.<br>Maintain a centralized action tracking system and follow up to ensure commitments are completed.<br>Coordinate cross-departmental projects, especially those involving IT, engineering, platform operations, and technology partnerships.<br>Handle sensitive and confidential information with discretion and professionalism.<br><br><br>What We’re Looking For<br><br><br><br>8+ years of experience providing senior executive support.<br>Proven ability to manage complex, ambiguous situations with minimal supervision.<br>Exceptional written and verbal communication skills; able to synthesize complex information for diverse audiences.<br>Strong project/program management skills — comfortable tracking multiple initiatives and driving accountability.<br>Advanced proficiency in Microsoft Office (PowerPoint, Excel, Word).<br>Excellent organizational skills and ability to manage competing priorities.<br>Strong interpersonal presence; ability to build credibility and influence across all levels.<br><br><br>Preferred<br><br><br><br>Experience supporting a Group President, CEO, or similarly senior leader.<br>Background in financial services or technology organizations.<br>Familiarity with collaborative/productivity tools such as Slack, Jira/Shortcut, Figma, and Salesforce.<br><br><br>Why Join Us<br><br><br><br>Be a core partner to senior leadership at a technology-focused organization.<br>High-visibility role with meaningful impact on strategy and execution.<br>Collaborative, fast-paced environment where initiative and ownership are rewarded.<br><br><br>Equal Opportunity<br><br><br><br>We are an equal opportunity employer and welcome applicants from all backgrounds. Reasonable accommodations are available for candidates with disabilities.<br><br><br><br>How to Apply<br><br><br><br>Please submit your resume and a brief cover letter highlighting relevant executive support and program management experience via LinkedIn Easy Apply or to the contact method listed on this posting.
<p>Our client is seeking dedicated Legal Assistant to join a rockstar team in Wilmington, Delaware. This role offers an excellent opportunity to support attorneys and clients in a collaborative and fast-paced environment. The ideal candidate will possess strong organizational skills, a proactive mindset, and the ability to efficiently handle multiple priorities while maintaining professionalism. A terrific opportunity to join an international law firm operating at the highest caliber. </p><p><br></p><p>If you are interested in being considered immediately, please reach out to Kevin Ross at Robert Half in Philadelphia. </p><p><br></p><p>Responsibilities:</p><p>• Prepare, revise, and finalize legal documents, correspondence, and case-related materials with accuracy and attention to detail.</p><p>• Organize and maintain both physical and electronic legal files to ensure accessibility and accuracy.</p><p>• Manage case-related tasks such as updating databases, tracking documentation, and coordinating the delivery of executed materials.</p><p>• Serve as a liaison between attorneys, clients, opposing counsel, and courts, ensuring clear communication and professionalism.</p><p>• Handle administrative responsibilities including attorney time tracking, expense reporting, and travel arrangements.</p><p>• Collaborate with paralegals, coordinators, and other team members to provide comprehensive legal support.</p><p>• Assist with overflow work and special projects, applying problem-solving skills and adaptability.</p><p>• Utilize e-filing systems and calendaring tools to manage deadlines and ensure compliance.</p><p>• Format and edit documents for consistency and adherence to firm standards.</p>
<p>Robert Half is looking for a meticulous and organized Trust Assistant to join our client's team in Delaware. In this Trust Assistant role, you will support trust administration processes by handling accounting tasks, maintaining records, and assisting with investment-related documentation. This position requires a strong attention to detail and the ability to manage multiple responsibilities effectively.</p><p><br></p><p>Responsibilities:</p><p>• Establish and maintain new trust accounts by accurately inputting data into accounting and custody systems.</p><p>• Process a variety of bulk transactions, including fees, appraisals, tax payments, and security litigation settlements.</p><p>• Record recurring transactions from the custody system into the trust accounting system to ensure accurate shadow posting.</p><p>• Handle ad-hoc transactions and verify pricing details for accuracy.</p><p>• Assist in the preparation, distribution, and proper filing of investment subscription and redemption documentation.</p><p>• Compile and assemble materials for meeting books to support administrative and investment discussions.</p><p>• Organize and maintain electronic and physical filing systems for the Trust Administration department.</p><p>• Update and manage trust department databases and logs to ensure accurate and current information.</p><p>• Support occasional in-office client meetings by managing room setup, ordering supplies, and post-meeting cleanup.</p>
<p>Robert Half is looking for a meticulous and organized Trust Assistant to join our client's team in Delaware. In this Trust Assistant role, you will support trust administration processes by handling accounting tasks, maintaining records, and assisting with investment-related documentation. This position requires a strong attention to detail and the ability to manage multiple responsibilities effectively.</p><p><br></p><p>Responsibilities:</p><ul><li>Establish and maintain new trust accounts by accurately inputting data into accounting and custody systems.</li><li>Process a variety of bulk transactions, including fees, appraisals, tax payments, and security litigation settlements.</li><li>Record recurring transactions from the custody system into the trust accounting system to ensure accurate shadow posting.</li><li>Handle ad-hoc transactions and verify pricing details for accuracy.</li><li>Assist in the preparation, distribution, and proper filing of investment subscription and redemption documentation.</li><li>Compile and assemble materials for meeting books to support administrative and investment discussions.</li><li>Organize and maintain electronic and physical filing systems for the Trust Administration department.</li><li>Update and manage trust department databases and logs to ensure accurate and current information.</li><li>Support occasional in-office client meetings by managing room setup, ordering supplies, and post-meeting cleanup.</li></ul>
<p>We have partnered with a global leader on their search for an organized Sales Support Administrator with strong administrative skills. As the Sales Support Administrator, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate the onboarding process for new sales team members, ensuring they are equipped with necessary resources.</p><p>• Oversee the administration of the U.S. fleet program, including maintaining accurate records and compliance.</p><p>• Update and manage territory assignments and employee data to support sales operations.</p><p>• Collaborate with the events team to coordinate attendee lists and deliverables for various events.</p><p>• Handle multiple projects and tasks simultaneously, ensuring timely completion and quality results.</p><p>• Develop a comprehensive understanding of team priorities and ongoing projects to provide effective support.</p><p>• Perform general administrative duties, including data entry and document management, as required.</p><p>• Process invoices and manage accounts payable and receivable in alignment with company procedures.</p>
<p>We are looking for a detail-oriented and proactive Customer Service Specialist to join a team in Newtown Square, Pennsylvania. This Contract to permanent position offers an opportunity to support producers and contribute to the efficient management of client data within our CRM system. If you have a passion for customer service, data accuracy, and administrative excellence, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support to producers during the sales process to ensure smooth operations.</p><p>• Manage and maintain client databases and CRM systems to improve data accuracy and usability.</p><p>• Perform data entry tasks, including reformatting spreadsheets and correcting system errors.</p><p>• Collaborate with data analysts to input and organize data effectively within the CRM system.</p><p>• Utilize Microsoft Excel for formatting, sorting, and managing client-related information.</p><p>• Respond to inbound and outbound calls, ensuring a high level of customer service.</p><p>• Handle email correspondence professionally and in a timely manner.</p><p>• Schedule appointments and manage calendars to support team efficiency.</p><p>• Address system errors and inconsistencies by reviewing and updating data regularly.</p><p>• Assist with lead and sales generation tasks to drive new business opportunities.</p>
<p>We are looking for a dedicated Personal Lines Customer Service Representative to join our client in the Lancaster, Pennsylvania area. This role involves assisting clients with their insurance needs, ensuring efficient service, and maintaining compliance with agency and carrier policies. The ideal candidate will thrive in a collaborative environment and be committed to delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to the service assistant by managing client tasks from the Personal Lines service inbox.</p><p>• Assist clients with filing auto and home insurance claims and address billing inquiries.</p><p>• Update payment plans and follow up on property inspections to ensure compliance with agency processes.</p><p>• Write and review policies for existing clients, adhering to underwriting guidelines and completing necessary checklists.</p><p>• Conduct policy reviews, identify opportunities for cross-selling or upselling, and work to retain existing client policies.</p><p>• Record customer interactions in the agency management system.</p><p>• Organize daily priorities using desk management standards and maintain a streamlined workflow.</p><p>• Collaborate with the Personal Lines Sales and Service teams to achieve shared goals and enhance customer satisfaction.</p><p>• Build positive relationships with carrier personnel to ensure smooth operations.</p>
<p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>· Fulfill customer inquiries</p><p>· Order/Vendor Management</p><p>· Build strong customer relationships</p><p>· Process Improvement</p><p>· Sales Support</p><p>· Maintain customer records</p><p>· Delivery Tracking</p><p>· Follow-up with all customer correspondence via phone and email</p><p>· Ability to transfer documentation into a Paperless Environment</p>
We are looking for a detail-oriented Test Center Administrator to join our team in Philadelphia, Pennsylvania on a contract basis. In this role, you will ensure the smooth operation of our testing facility while maintaining a secure and attentive environment for examinees. The ideal candidate will have strong organizational skills, a commitment to customer service, and the ability to adapt to flexible scheduling.<br><br>Responsibilities:<br>• Welcome examinees and verify their identification according to established procedures.<br>• Conduct security checks, including the use of wands, to ensure compliance with testing protocols.<br>• Monitor candidates throughout their exams to uphold a secure and fair testing environment.<br>• Address and resolve any issues or concerns that arise during the testing process promptly.<br>• Maintain the confidentiality and security of test materials and the facility at all times.<br>• Provide candidates with a comfortable and attentive experience during their exams.<br>• Record and report any irregularities or violations of company guidelines.<br>• Perform clerical tasks such as document scanning and answering inbound calls.<br>• Represent the organization’s values and uphold its standards in all interactions.<br>• Adapt to varying work schedules, including weekends and occasional evenings, as required.
<p>Are you passionate about helping others and delivering outstanding service experiences? Join a local and growing team as a Customer Service Representative and become a valued resource to clients and partners.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat.</li><li>Resolve questions, concerns and complaints, ensuring a positive outcome for each interaction.</li><li>Document conversations, update records and support case management processes.</li><li>Provide product and service information, leveraging digital tools and resources.</li><li>Collaborate with colleagues and other departments to enhance customer service efficiency.</li><li>Stay up to date with industry trends and internal knowledge systems to deliver accurate support.</li><li>Maintain the highest standards of confidentiality and professionalism at all times.</li></ul><p><br></p>
Position Summary:<br>We are seeking an experienced and detail-oriented Real Estate Paralegal/Legal Assistant to support our legal team with a variety of tasks related to real estate transactions (residential, commercial and REO). The ideal candidate will have an understanding of real estate law, title and survey review, loan documentation, and closing coordination. This position requires excellent organizational skills, the ability to manage multiple priorities, and strong communication with clients, lenders, and title companies. Candidate also willing to work on REO real estate sale transaction and Deed-in-Lieu for busy law firm creditor rights department. Primarily transactions will be in New Jersey, New York and Pennsylvania but from time to time there will be transaction throughout the country.<br> <br>Key Responsibilities:<br>• Assist attorneys in handling all aspects of real estate transactions from inception to closing.<br>• Prepare, review, and organize real estate documents including purchase agreements, leases, easements, and deeds.<br>• Conduct and review title and survey analysis; identify and resolve title and survey issues.<br>• Coordinate due diligence, including zoning, environmental, and corporate document reviews.<br>• Draft and manage closing checklists; track deadlines and documentation for real estate and lending transactions.<br>• Order, review, and summarize UCC, judgment, and lien searches.<br>• Assist in preparing loan closing documents, including promissory notes, mortgages/deeds of trust, and security agreements.<br>• Coordinate and/or attend closings; prepare closing binders and post-closing documentation.<br>• Communicate with clients, lenders, title companies, and opposing counsel to facilitate transaction closings.<br>• Maintain electronic and physical file organization in accordance with firm policies.<br> <br>Qualifications:<br>• Associate or bachelor’s degree a plus; Paralegal certificate from an ABA-approved program preferred.<br>• 3+ years of experience as a paralegal in real estate, banking and/or creditor rights/bankruptcy.<br>• Strong knowledge of real estate and loan closing processes.<br>• Familiarity with ALTA/NSPS land title surveys, title commitments, and endorsements.<br>• Proficiency in Microsoft Office Suite; experience with legal practice management software is a plus.<br>• Excellent communication, organizational, and time-management skills.<br>• Ability to work independently and collaboratively under tight deadlines.<br> <br>Preferred Skills:<br>• Experience with real estate closing or representation of lenders in commercial real estate closings.<br>• Familiarity with local/state filing requirements and electronic recording systems.<br>• Notary Public certification a plus.
<p>Are you passionate about delivering outstanding customer experiences and looking for your next challenge? Robert Half is seeking an enthusiastic Customer Service Representative to join a reputable and local team. </p><p><br></p><p>Key Responsibilities:</p><ul><li>Respond to customer inquiries through multiple channels (phone, email, chat) with professionalism and empathy</li><li>Assist customers in resolving issues, answering questions, and delivering product or service information accurately</li><li>Maintain detailed and accurate customer records in our systems</li><li>Work collaboratively with other departments to resolve complex issues and ensure customer satisfaction</li><li>Use technology solutions to manage workflows and improve response times</li><li>Support company initiatives that focus on continuous improvement, efficiency, and customer experience</li></ul><p><br></p>
<p>40,000 - 50,000</p><p><br></p><p>Benefits include hybrid (1-2 days in office) medical, dental, vision, paid time off, 401k with employer match and paid holidays.</p><p><br></p><p>Our client is looking for a dedicated Relocation Customer Coordinator to join our team in the Somerset, New Jersey area. In this role, you will act as the key contact for clients, ensuring smooth coordination and exceptional customer service throughout the relocation process. You will collaborate with service partners, manage documentation, and oversee logistics to deliver top-tier mobility solutions.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary liaison for clients, guiding them through relocation processes to ensure satisfaction and seamless transitions.</p><p>• Coordinate domestic and international mobility services, conducting needs assessments and resolving any issues that arise.</p><p>• Partner with approved service providers to manage logistics efficiently, prioritizing quality and customer satisfaction.</p><p>• Maintain accurate records in client and employee databases, ensuring compliance with documentation standards.</p><p>• Update systems promptly with service progress details from clients, internal teams, and external partners.</p><p>• Adhere to data privacy standards, ensuring secure handling of all sensitive information.</p><p>• Build and sustain positive relationships with clients, service partners, and internal teams to ensure high-quality service delivery.</p><p>• Assist with administrative tasks and contribute to overall operational efficiency.</p><p>• Comply with established quality policies and procedures, supporting audits and ensuring adherence to standards.</p><p>• Identify opportunities for upselling and cross-selling to enhance client benefits while optimizing company profitability.</p><p><br></p><p><br></p>
<p>We are looking for a dedicated Bankruptcy Paralegal to join our law firm client's respected legal team in Wilmington, Delaware. In this role, you will provide essential administrative and legal support to the Bankruptcy department, ensuring smooth operations and high-quality service delivery. This position requires working on-site Monday through Friday, offering a competitive salary and benefits package.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive administrative support to the Bankruptcy department, ensuring deadlines are met and objectives are achieved.</p><p>• Maintain and update attorney calendars, paying special attention to court dates and case-related deadlines.</p><p>• Prepare routine court documents such as pleadings and engagement letters for attorney review and approval.</p><p>• Manage the opening of new cases and the closure of files as directed by attorneys.</p><p>• Communicate effectively with courtroom staff, including deputies, judicial assistants, and law clerks, in bankruptcy, state, and federal district courts.</p><p>• Handle electronic filing in Chancery Court, Bankruptcy Court, and District Court.</p><p>• Collaborate with attorneys and other team members to streamline legal processes and enhance efficiency.</p><p>• Ensure that all documentation is accurate, organized, and compliant with court requirements.</p>
<p>We are looking for a detail-oriented Service Coordinator to manage scheduling, communication, and operational tasks for our service team in Union County, New Jersey. This role involves coordinating with customers, dispatching technicians, and ensuring all service activities are executed efficiently. The ideal candidate thrives in a fast-paced environment, has excellent organizational skills, and is committed to delivering exceptional customer service.</p><p><br></p><p>Salary is 60,000 - 80,000.</p><p><br></p><p>Benefits include:</p><ul><li>M/D/V after 90 days</li><li>401k</li><li>PTO </li></ul><p>Responsibilities:</p><p>• Schedule and assign service jobs to technicians, considering skill sets, workloads, and availability.</p><p>• Communicate with customers to confirm appointments, access requirements, and project timelines.</p><p>• Adjust schedules to accommodate emergency requests, delays, or changes in scope.</p><p>• Maintain the service calendar and ensure daily technician schedules are up to date.</p><p>• Provide clear job instructions and expectations to both customers and technicians.</p><p>• Follow up on completed service jobs to ensure customer satisfaction and proper documentation.</p><p>• Process warranty claims and submit required documentation to manufacturers.</p><p>• Monitor technician safety compliance and assist with coordinating training and certifications.</p><p>• Maintain accurate service records, technician timesheets, and job-related documentation.</p><p>• Support inventory coordination by ensuring required parts are available for upcoming service jobs.</p>
<p>35,000 - 41,000</p><p><br></p><p>The benefits include Healthcare (Health, Vision, Dental), HSA dollar for dollar match, Paid Holidays Off, 2 weeks PTO, Short/Long Term Disability 100% Company Paid, Life Insurance 100% Company Paid, 401K, and Employee Discounts. </p><p><br></p><p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries are resolved efficiently and with attention to detail. If you thrive in a fast-paced environment and enjoy building relationships while solving problems, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Resolve customer inquiries by troubleshooting product issues and processing warranty claims and return authorizations.</p><p>• Identify opportunities to boost revenue through up-selling and promoting marketing campaigns.</p><p>• Utilize various software platforms, including Navision and ZenDesk, for order entry and customer documentation.</p><p>• Maintain accurate records and documentation in compliance with company procedures.</p><p>• Coordinate with shipping and production teams to ensure timely delivery of products.</p><p>• Assist the Customer Service Manager by preparing written documentation and knowledge-based materials.</p><p>• Maintain a focused and attentive demeanor during interactions with customers and team members.</p><p>• Provide constructive suggestions to improve department processes and efficiency.</p>
<p>We are looking for an experienced Customer Service Representative to join a team on a contract basis in Blue Bell, Pennsylvania. In this role, you will provide exceptional service to customers in the vehicle aftermarket sector, handling inquiries, processing orders, and resolving issues effectively. This position is ideal for someone who thrives in a dynamic team environment and has a passion for delivering outstanding customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries via phone and E-Mail, ensuring a detail-oriented and supportive approach.</p><p>• Process customer orders accurately using proprietary order management systems.</p><p>• Manage product returns and warranty claims in compliance with company policies.</p><p>• Address and resolve customer concerns, providing clear solutions and maintaining satisfaction.</p><p>• Collaborate with team members to ensure seamless communication and service delivery.</p><p>• Maintain detailed records of customer interactions, orders, and transactions for reporting purposes.</p><p>• Utilize call center software to track tickets and monitor customer service metrics.</p><p>• Stay informed about aftermarket vehicle parts and services to assist customers effectively.</p><p>• Participate in team meetings and contribute to process improvements.</p><p>• Adhere to all company policies and procedures, ensuring compliance with relevant regulations.</p>
We are looking for a dedicated Customer Service Representative to join our team in South Plainfield, New Jersey. In this long-term contract role, you will be working on-site, providing exceptional service and ensuring smooth coordination with vendors and mechanics. This position offers a casual work environment with free parking and a structured schedule.<br><br>Responsibilities:<br>• Coordinate repair schedules for mechanics, ensuring timely service completion.<br>• Communicate effectively with external vendors to discuss repair requirements and updates.<br>• Arrange towing services as needed, ensuring seamless logistics.<br>• Generate and issue purchase orders (POs) for vendors to facilitate repair processes.<br>• Close mechanic repair orders accurately to maintain organized records.<br>• Handle inbound and outbound calls to address customer inquiries and provide solutions.<br>• Maintain clear documentation of repair schedules and vendor communications.<br>• Support the team with order entry tasks and ensure high levels of accuracy.<br>• Collaborate with colleagues to resolve any scheduling conflicts or service delays.<br>• Uphold excellent customer service standards throughout all interactions.
