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6 results for Help Desk Technician Ii in Pasadena, CA
- Chatsworth, CA
- onsite
- Temporary
- 26 - 28 USD / Hourly
- <p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is seeking a Tier 1 Help Desk Support Technician for a 1 year contract to provide day-to-day end-user and desktop support. This role is designed to supplement the existing IT support team, allowing senior technicians to focus on large-scale PC replacement and deployment initiatives.</p>
- 2026-04-17T00:00:00Z
- Los Angeles, CA
- onsite
- Temporary
- 23.75 - 27.5 USD / Hourly
- We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis in Los Angeles, California. In this role, you will play a critical part in providing technical assistance to both in-office and remote staff, ensuring smooth operations across hardware, software, and systems. This position is ideal for someone with a strong problem-solving mindset and the ability to thrive in a fast-paced, high-volume environment.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to systems, software, and hardware.<br>• Deliver hands-on support to employees, both in-person and remotely, addressing a variety of technical needs.<br>• Perform hardware maintenance, including repairs, replacements, and upkeep of equipment such as printers and toner.<br>• Reinstall and configure software while managing access to hardware and software licenses.<br>• Administer user accounts by handling password resets, setting up new accounts, decommissioning users, and implementing policies.<br>• Manage and resolve tickets in ServiceDesk Plus, collaborating closely with the managing engineer and maintaining accurate documentation.<br>• Provide technical support for tools such as Outlook, Zoom, and other end-user applications.<br>• Address and resolve hardware-related issues for desktops, laptops, and printers.<br>• Adapt to periods of increased ticket volume while maintaining efficiency and service quality.
- 2026-04-20T00:00:00Z
- Los Angeles, CA
- onsite
- Temporary
- 35 - 45 USD / Hourly
- <p>We are looking for a skilled Help Desk Analyst 3 to join our team on a contract with the potential for a permanent position in Los Angeles, California. In this role, you will provide comprehensive IT support for both Windows and Mac environments, ensuring smooth operations across systems and applications. This position is ideal for a proactive individual with a strong work ethic and the ability to deliver exceptional white glove service in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for Windows and Mac systems, including desktops, laptops, and mobile devices.</p><p>• Manage the replacement and maintenance of IT systems as needed to ensure optimal performance.</p><p>• Support and troubleshoot Adobe Creative Suite applications for end users.</p><p>• Administer and manage Intune for device and application security.</p><p>• Offer IT assistance for warehouse operations, including Windows PCs, FedEx Ship Manager, Zebra printers, and WorldShip.</p><p>• Deliver executive-level support, including assistance with Sonos systems and other high-priority tasks.</p><p>• Utilize Active Directory and Azure Active Directory for user account management and access control.</p><p>• Respond to service desk tickets efficiently, ensuring timely resolution of technical issues.</p><p>• Troubleshoot and resolve hardware and software issues in mixed Windows and Mac environments.</p><p>• Collaborate with team members to continuously improve IT support processes and practices.</p>
- 2026-04-09T00:00:00Z
- Valencia, CA
- onsite
- Temporary
- 23 - 28 USD / Hourly
- <p>We are seeking an on-site Desktop Support Technician to join our IT team and deliver exceptional end-user and desktop support across approximately 80 devices. This role will work directly in our IT quad alongside two Level 2 support technicians, helping manage early-stage PC lifecycle and providing hands-on troubleshooting for hardware and software issues.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide daily desktop and end-user support for internal staff, handling tasks such as password resets, Active Directory management, software installations, wireless connectivity, and IP phone resets.</li><li>Perform PC imaging and deployment, with a preference for experience using Autopilot and USMT for data transfers.</li><li>Troubleshoot computer hardware and software problems, collaborating with Level 2 team members for escalated concerns.</li><li>Manage ticket resolution using Freshservice (or similar ticketing systems) to ensure timely and accurate responses to support requests.</li><li>Assist in early-stage PC lifecycle management, including setup, imaging, and deployment for approximately 80 devices.</li><li>Support SCCM and/or Intune environments as needed during imaging and configuration tasks.</li></ul>
- 2026-04-10T00:00:00Z
- Beverly Hills, CA
- onsite
- Temporary
- 40 - 55 USD / Hourly
- <p>*Email brendan.steele@rht(.com) for consideration*</p><p><br></p><p>Robert Half (Technology Solutions) is searching for a Technical Support Specialist for a Municipality with a background in the Public Sector (or interest in supporting City Org). If this sounds like your background, then this Sr. Technical Support Specialist role is for you. For this opportunity, you will work onsite in West LA, CA area.</p><p><br></p><p><strong>Position</strong>: Senior Technical Support Specialist (Municipal & IT)</p><p><strong>Hours/Duration</strong>: 40 hrs/wk, M-F, PST Hours, CTH/FTE</p><p><strong>Top Skills</strong>: Public Safety Systems + Microsoft Tech Support</p><p><strong>Onsite/Remote</strong>: <em>Onsite</em></p><p><strong>Company:</strong> Public Sector / Public Safety / Fire Department / City Hall / Local Gov / Municipality</p><p><br></p><p><strong>JD:</strong></p><ul><li><strong>Focus</strong>: Tech & Systems Support for Fire, Dispatch, Public Safety, Org Users</li><li><strong>Learning Opportunities</strong>: Ambulances/Vehicles, Drones, Dispatch, Public Safety, City Hall, Fire Dept Tech – New / Exciting Projects & Technologies</li><li><strong>General IT & Microsoft Support</strong>: Broken Laptop/PC Issues, Endpoints & Peripherals, Office Automation (Desktop/Printer, Email Flow, System Design) | Windows/PC, M365, File Shares & Archiving, Teams AV Conference Meetings</li><li><strong>Vehicle Techn Support</strong>: Battalion Vehicles, Fire Trucks (Mobile Devices / Tablets built into Vehicles - Radio/Wi-Fi/Cellular)</li><li><strong>White-Glove Support</strong>: Uniform Commanders, Battalion Chiefs, Executives | Vendor Management</li><li><strong>Public Sector/Safety Tech</strong>: CADs, RMS, Body/Dash Cams, Radio, Vehicle Systems, LPR, CCTV</li></ul><p><strong>Benefits</strong>:</p><ul><li><em>Sign-On/Annual Bonus</em></li><li><em>M/D/V</em></li><li><em>Holiday Pay (12/yr)</em></li><li><em>Vacation Pay (10/yr)</em></li><li><em>Admin or Sick Leave (10/yr)</em></li><li><em>Life/Disability, Retirement</em></li><li><em>Comp Program ($50/Month)</em></li></ul>
- 2026-04-03T00:00:00Z
- Los Angeles, CA
- onsite
- Temporary
- 35 - 38 USD / Hourly
- <p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is seeking a highly motivated and driven Service Desk Specialist that will be responsible for supporting, imaging (packaging), and troubleshooting O365, MAC equipment along with Windows equipment and more. This role is 100% onsite. </p><p><br></p><p>Top Skills:</p><ul><li>Enterprise and/or Entertainment Exp.</li><li>5+ Years of Exp. in Escalated Service Desk</li><li>White-Glove/VP/Exec Support</li><li>M365, SaaS, AD</li><li>Windows/Mac OS Exp. (Blended Userbase)</li><li>iOS/Android</li><li>ITSM (ServiceNow)</li><li>JAMF / MDM + Endpoint Tools</li><li>L3 Ticketing</li><li>Audio/Visual, VC</li><li>MFA</li></ul><p><br></p>
- 2026-04-17T00:00:00Z