<p>We are seeking an experienced IT Analyst II to join our technology team. This role is ideal for professionals who thrive in fast-paced, compliance-driven environments and enjoy supporting diverse user and technical needs. The IT Analyst II will play a vital part in ensuring smooth daily operations within Windows and macOS environments, with a significant focus on Microsoft 365 support and system security.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide advanced IT support across Windows and macOS platforms, Microsoft 365 suite (including Entra ID, SharePoint, Outlook, Intune), SaaS applications, and endpoint management tools such as Intune and Apple Business Manager.</li><li>Diagnose and resolve a wide range of technical issues, ensuring timely and effective communication with end users.</li><li>Administer and manage identity and access management systems (such as Azure AD, Okta), ensuring secure and compliant user workflows.</li><li>Maintain clear and concise documentation for IT processes, troubleshooting steps, and support tickets.</li><li>Ensure all systems and processes comply with relevant security frameworks, with a strong preference for candidates with exposure to NIST 800-171 and CMMC standards.</li><li>Adapt quickly to shifting priorities and multiple, concurrent support requests.</li><li>Collaborate with IT leadership and cross-functional teams to identify areas for improvement and recommend technology solutions.</li></ul><p><br></p>

<p><strong>Qualifications:</strong></p><ul><li>3–5 years of experience in IT support roles, demonstrating consistent success managing technical issues and end-user support in a fast-paced environment.</li><li>Hands-on expertise with Windows, macOS, Microsoft 365 administration, SaaS platforms, identity and access management (Azure AD, Okta), and endpoint management (Intune, ABM).</li><li>Knowledge of security and compliance frameworks such as NIST 800-171 and CMMC (strongly preferred).</li><li>Exceptional verbal and written communication skills, with confidence in documenting procedures and keeping users informed.</li><li>Proven ability to handle multiple tasks, shifting priorities, and maintain composure in dynamic situations.</li><li>Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.</li></ul><p><br></p>

<p>Technology Doesn't Change the World, People Do.®</p> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>