<p>We are seeking a Printer Tech to support our growing client's base and maintain exceptional standards of service for Sharp, Xerox, HP, and Konica devices.</p><p><br></p><p><strong>Job Duties & Responsibilities:</strong></p><ul><li>Respond to and resolve client printer service calls throughout the San Fernando Valley; remain in the office during periods without client calls.</li><li>Service and troubleshoot up to 600–700 printers in the region.</li><li>Repair, diagnose, and resolve issues with Sharp, Xerox, HP, and Konica printers, aiming for same-day resolution.</li><li>Deliver “white glove” customer service, representing the client in a professional, courteous manner always.</li><li>Manage multiple service calls daily (average 4 calls per day), staying calm and effective under pressure.</li><li>Use provided company car for travel to client sites.</li><li>Utilize a client-issued laptop; tools can be provided but candidates are encouraged to have their own.</li><li>Work collaboratively as part of a 4-person Los Angeles team.</li><li>Participate in on-site training and certification programs as required.</li></ul>

<p><strong>Qualifications:</strong></p><ul><li>Minimum 2 years of hands-on field experience servicing Sharp, Xerox, HP, or Konica printers.</li><li>Certification from any major printing service provider is strongly preferred.</li><li>Strong diagnostic, repair, and troubleshooting skills</li><li>Experience providing white glove service to clients</li><li>Proven ability to manage a high-volume workload with professionalism and composure.</li><li>Excellent communication and problem-solving skills.</li></ul>

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