<p><strong>HR Admin</strong></p><p><strong>Job Description:</strong></p><p>The HR Admin supports the human resources department by performing administrative duties related to onboarding, employee documentation, HRIS data entry, benefits administration, and compliance tracking. Key responsibilities include maintaining employee records, assisting with recruitment activities, coordinating new hire processes, processing payroll information, handling employee inquiries, and supporting HR projects as needed. This role requires attention to detail, confidentiality, and the ability to effectively communicate with team members across the organization.</p>
<p>Are you an experienced Legal Assistant looking to take your litigation support skills to the next level? Robert Half Legal has partnered with a respected plaintiff personal injury firm in Walnut Creek that is seeking a proactive and detail-oriented Legal Assistant to join their team. This is a contract-to-hire opportunity offering a dynamic, team-oriented environment and meaningful work advocating for clients who need it most.</p><p><br></p><p><strong>About the Firm</strong></p><p>This well-established, mid-sized firm has built a strong reputation for excellence in personal injury. Known for its collaborative culture and commitment to client advocacy, the firm provides a supportive atmosphere where you can grow your skills and make an impact from day one.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide comprehensive administrative and litigation support to multiple attorneys handling high-volume plaintiff matters</li><li>Prepare, format, and proofread pleadings, discovery, correspondence, and other legal documents</li><li>Handle state and federal e-filing with accuracy and efficiency</li><li>Manage attorney calendars, schedule hearings, depositions, and deadlines</li><li>Assist with case organization, file maintenance, and client communication</li><li>Coordinate with courts, vendors, and opposing counsel as needed</li></ul><p><br></p>
<p>An established IP Law Firm is looking for a Legal Administrative Assistant for their San Jose branch. The ideal candidate will manage and coordinate work tasks throughout the department and serve as the first point of contact for clients and staff. Applicants should have the ability to work in-office, 5 days per week</p><p><br></p><p>• Prepare memos, reports, presentations, and other documents; responsible for drafting and editing correspondence </p><p>• Schedule appointments, meetings, events, and manage calendars; coordinate meeting logistics and catering </p><p>• Answer phones, take and relay messages </p><p>• Coordinate and schedule travel </p><p>• Prepare and submit expense reports and reconcile credit card transactions </p><p>• Assist with submitting conflict checks and opening new matters </p><p>• Enter time charges </p><p>• Assist with onboarding tasks for new hires </p><p>• Maintain files (both physical and electronic) and ensure that client related documents and correspondence are saved in the firm's document management repository </p><p>• Actively contribute to team meetings and other team related activities </p><p>• Assist with various ad-hoc tasks such as: manage inbound and outbound mail, order office supplies, liaise with building management for facility related issues </p><p>• Perform other related duties and projects as assigned </p>
<p>We are seeking an organized and detail-oriented <strong>Accounting Assistant</strong> to support the accounting team in handling <strong>accounts payable (AP)</strong> and <strong>accounts receivable (AR)</strong> functions. This role is ideal for early-career professionals or recent graduates looking to grow their experience in accounting and finance while contributing to the smooth operation of our organization's financial processes.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist with the <strong>processing, verification, and reconciliation of invoices</strong> in accounts payable.</li><li>Support accounts receivable by tracking incoming payments, issuing invoices, and managing customer account records.</li><li>Perform <strong>data entry</strong> into accounting systems to ensure the accuracy of financial records.</li><li>Help resolve discrepancies, including research and communication with vendors and clients.</li><li>Prepare and review <strong>weekly reports</strong> related to AP and AR activities.</li><li>Maintain proper documentation of financial transactions in compliance with company policies.</li><li>Partner with team members to ensure timely month-end and year-end close processes.</li><li>Provide administrative support to accountants and finance staff as needed.</li><li>Learn and work within various accounting software systems.</li></ul><p><br></p>
<p>We are looking for a skilled Administrative Assistant to join our team in Walnut Creek, California. In this role, you will provide essential support to the Service Order Department of our Homeowners Association, ensuring smooth coordination of service requests and administrative tasks. This position offers a contract-to-permanent opportunity for candidates who thrive in a fast-paced, service-oriented environment.</p><p><br></p><p>We are particularly looking for candidates that have experience editing and formatting PDFs and working within MS Outlook.</p><p><br></p><p>Administrative Assistant Responsibilities:</p><p>• Coordinate schedules, appointments, and service requests using Microsoft Outlook to ensure timely and efficient operations.</p><p>• Prepare and manage service order forms, resident communications, and vendor agreements with precision and attention to detail.</p><p>• Maintain organized filing systems for both digital and physical records to ensure easy access and secure storage.</p><p>• Generate and present regular status updates and reports for management using Excel and other documentation tools.</p><p>• Facilitate clear and effective communication with residents, vendors, and internal teams regarding service orders and scheduling.</p><p>• Assist with invoice processing, vendor file maintenance, and procurement activities related to service orders.</p><p>• Uphold confidentiality standards for resident and association information in all administrative tasks.</p><p>• Provide general office support, including document preparation, mail handling, meeting coordination, and organization.</p><p>• Confirm, reschedule, and remind parties about appointments to ensure seamless service operations.</p><p><br></p><p>If you are interested in this Administrative Assistant position, please submit your resume today.</p>
We are looking for a Compensation and Benefits Administrator to join an established client in the South Bay. This is a direct permanent offering an excellent opportunity to support key HR functions and enhance your skills. The role involves working closely with the HR Management team and being point of contact for Compensation and Benefits Administration. <br> Responsibilities: • Coordinate and manage Employee Compensation and Benefits • Assist in maintaining and updating Human Resources Information Systems (HRIS) to reflect current employee data. • Provide administrative support for various HR functions, including record-keeping and policy updates. • Collaborate with team members - HRIS system recording all Compensation and Benefit changes • Ensure adherence to company policies and employment regulations in all HR practices. • Prepare reports and summaries related to HR activities for management review. • Support the implementation of new HR initiatives to improve operational efficiency
<p><strong>Executive Assistant</strong></p><p><strong>Job Description:</strong></p><p>The Executive Assistant provides high-level administrative support to senior leaders by managing schedules, coordinating meetings and travel arrangements, preparing correspondence and presentations, and handling confidential information. Key responsibilities include calendar and email management, organizing documents, assisting with project coordination, managing expense reports, and serving as a point of contact between executives and internal or external stakeholders. This role requires exceptional attention to detail, strong communication skills, discretion, and the ability to prioritize tasks in a fast-paced environment.</p>
<p>The Executive Assistant provides high-level administrative support to senior leaders by managing schedules, coordinating meetings and travel arrangements, preparing correspondence and presentations, and handling confidential information. Key responsibilities include calendar and email management, organizing documents, assisting with project coordination, managing expense reports, and serving as a point of contact between executives and internal or external stakeholders. This role requires exceptional attention to detail, strong communication skills, discretion, and the ability to prioritize tasks in a fast-paced environment.</p>
<p>A national immigration law firm has an immediate opening for a Legal Assistant! This Legal Assistant will perform challenging, substantive legal work with a focus on preparing immigration applications. The firm provides comprehensive training and support to ensure your success, including ongoing workshops, legal practice meetings, and a client service team structure that facilitates mentoring from senior professionals. This is a great opportunity for individuals looking to build a rewarding career in immigration law and the legal field. This Legal Assistant must be able to work on-site full-time in San Francisco, CA. The ideal candidate will be a recent college graduate with demonstrated office experience or have 1–2+ years of experience working in the legal field.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform high-volume data entry accurately and efficiently</li><li>Organize and maintain legal documents detailing eligibility for visa classification</li><li>Handle clerical tasks such as copying, printing, and scanning documents</li><li>Create electronic and physical client files for efficient case management</li><li>Track and monitor the status of immigration cases, ensuring timely updates</li><li>Circulate incoming mail according to specified procedures</li><li>Learn to analyze case documents and prepare immigration applications for filing</li><li>Draft specialized support letters detailing eligibility for visa classification and other immigration benefits</li><li>Interface with corporate representatives and foreign nationals</li><li>Participate in legal practice meetings and alerts on current events, advanced topics, and client relationship-building skills</li><li>Support additional projects as assigned</li></ul><p><br></p>
<p><strong>Interested?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p><p><br></p><p><strong>Client Service Associate</strong></p><p><br></p><p><strong>About the Role:</strong></p><p>We are looking for a proactive and detail-oriented Client Service Associate to provide administrative and relationship management support to both clients and the advisory team. This role is essential for ensuring smooth operations and delivering exceptional client service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle client service tasks, including calls, documentation, and wire transfers.</li><li>Prepare and transmit transaction documents; coordinate with custodians to ensure accuracy.</li><li>Act as liaison between advisors, clients, and middle-office functions such as trading, portfolio management, and billing.</li><li>Schedule meetings, manage calendars, and assist with travel arrangements.</li><li>Prioritize multiple requests and resolve issues efficiently.</li><li>If licensed, support trading activities including order entry and portfolio rebalancing.</li></ul><p><strong>Compensation & Benefits:</strong></p><ul><li>Competitive salary with profit sharing and 401(k) match.</li><li>Medical and dental coverage.</li><li>Paid vacation, sick days, and NYSE holidays.</li><li>Opportunities for growth and flexible overtime pay.</li></ul>
<p>We are inviting applications for the role of a Spanish speaking Legal Assistant. This role is based in Oakland, California, and is an integral part of our team. As a Legal Assistant, you will be involved in various aspects of civil litigation processes, legal documentation, client relationship management, and case preparation. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Manage civil litigation processes in accordance with California law</p><p>• Act as an interpreter during client meetings, depositions, mediations, and trials</p><p>• Independently draft and file a variety of legal documents such as complaints, discovery, motions, and court notices with state and federal courts, including appellate court</p><p>• Prepare exhibits for hearings and trials, including highlighting, redaction, and citing</p><p>• Draft routine legal documents like stipulations, hearing notices, subpoenas, deposition notices, and objections to deposition notices</p><p>• Organize and maintain electronic case files and documents</p><p>• Uphold confidentiality in all attorney-client relationships and maintain excellent public relations with clients</p><p>• Adhere to the ethical requirements as set by the Rules of Professional Conduct of the State of California</p><p>• Apply skills such as Calendar Management, Communication, e-File, e-Filing, and Spanish Language in day-to-day operations.</p>
We are looking for a detail-oriented Legal Assistant/Paralegal to join our team in San Mateo, California. This role involves supporting attorneys with litigation tasks, discovery processes, and trial preparation. The ideal candidate will have a strong understanding of California Discovery Statutes, excellent organizational skills, and a proactive approach to managing deadlines.<br><br>Responsibilities:<br>• Manage billing of time and ensure accurate tracking of case-related activities.<br>• Prepare and file Case Management Statements and other required legal documentation.<br>• Draft and serve discovery documents, including Requests for Admissions, Form Interrogatories, Special Interrogatories, and Demands for Inspection.<br>• Coordinate depositions by scheduling court reporters, interpreters, and other necessary resources.<br>• Subpoena records such as medical, employment, and financial documents, and conduct thorough reviews and analyses of received discovery.<br>• Assist with expert witness discovery, including locating experts, retaining witnesses, and preparing necessary disclosures.<br>• Draft motions and monitor tentative rulings while adhering to strict filing deadlines.<br>• Support trial preparation by organizing trial binders, witness lists, subpoenas, and coordinating third-party vendors.<br>• Facilitate post-trial activities, including preparing Memorandums of Costs.<br>• Meet with clients to gather information, finalize discovery responses, and ensure proper service of legal documents.
<p>An AV-rated, management-side employment law firm in South San Francisco has an urgent need for an experienced Litigation Legal Assistant to support a team of four attorneys on a contract-to-hire basis. This is a hands-on litigation support role covering case management from start to finish. The ideal candidate is a seasoned litigation legal assistant or legal secretary with deep knowledge of state and federal court procedures, impeccable attention to detail, and the ability to operate with minimal supervision. This is a fully onsite role offering stability, a collegial environment, and an opportunity to join a well-established boutique firm known for its high-quality work and strong employee tenure.</p><p> </p><p><strong>Responsibilities</strong></p><p>• Support litigation matters from case opening through resolution</p><p>• Prepare, file, and serve documents in state and federal courts</p><p>• Manage and maintain court calendars, deadlines, and hearing schedules</p><p>• Open new matters and organize case files</p><p>• Assist attorneys with day-to-day case management and workflow</p><p>• Perform light administrative duties (filing, scanning, organizing documents)</p><p>• Manage monthly billing cycles in coordination with the firm’s billing system</p><p>• Draft simple correspondence and assist with formatting documents as needed</p><p>• Communicate with court personnel, opposing counsel, and clients when appropriate</p><p>• Utilize Microsoft Office Suite and adapt to new or evolving legal software</p>
<p>Robert Half's retail client is looking for a contract-to-permanent onsite customer service / sales representative. This position requires weekends to be worked!</p><p><br></p><p>In this customer service / sales position, you will be responsible for the following:</p><p><br></p><p>Establish strong rapport and provide ongoing support to each member of the showroom</p><p>sales team.</p><p>Follow and maintain documentation of all sales leads as outlined in company</p><p>procedures. Salespersons are expected to designate working hours to lead generating</p><p>activities.</p><p>Document all pre- and post- completion follow-up with each client in Evosus software to</p><p>receive a full commission. Salespersons are expected to designate working hours to</p><p>follow-up activities.</p><p>Provide superior, attentive customer service to every individual client in person, via</p><p>phone or email. Salespersons are expected to designate showroom time to</p><p>“live” selling and closing presentations.</p><p>Attend periodic sales meetings and trainings as assigned. Salespersons are expected</p><p>to allocate working hours to sales reporting, self-study and training.</p><p>Maintain showroom appearance and operations.</p><p>Opening/Closing Checklist if there is no designated Showroom Assistant.</p><p>Provide daily administrative support to counter staff and attend to the P.O.S. retail desk</p><p>as needed.</p><p>Maintain strong workflow communications with delivery and service staff.</p><p><br></p><p>If you are interested in this customer service role, submit your resume today!</p>
<p><strong>Michelle Espejo with Robert Half Financial Services</strong> is recruiting for a <strong>Client Service Associate </strong>at a <strong>Multi Family Office</strong>. This is a full-time permanent role based in <strong>San Francisco</strong> with a <strong>Hybrid</strong> schedule.</p><p> </p><p><strong>Work with some of the Bay Area's most successful families.</strong> This multi-family office provides investment management, financial planning, lending strategies, and tailored family office services, all while building lasting client relationships that span generations.</p><p> </p><p>You’ll serve as the primary point of contact for assigned relationships, partner with senior leadership on customized strategies, and collaborate across teams to deliver seamless support. This role offers direct exposure to senior management, meaningful career growth, and the chance to make a daily impact.</p><p> </p><p>On top of competitive pay,<strong> 401(k) match, and comprehensive benefits</strong>, you’ll enjoy a hybrid schedule, flexible vacation, and <strong>sabbatical programs</strong> - because balance matters here.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Act as the main contact for UHNW clients, ensuring requests are handled promptly</li><li>Partner with senior leaders on strategies and initiatives</li><li>Build strong client relationships by anticipating needs</li><li>Collaborate with associates and analysts for seamless execution</li><li>Support clients with wealth transfer, philanthropy, and tax-efficient strategies</li><li>Maintain close ties with client teams (executive assistants, chiefs of staff, personal CFOs)</li><li>Partner with investment teams on portfolios and new assets</li><li>Contribute to firm-wide projects and initiatives</li></ul><p><strong>*Contact <u>Michelle Espejo via LinkedIn or email</u> for additional info and immediate consideration. </strong></p>
<p>We are looking for an experienced Bookkeeper to join our team in Danville, California. The ideal candidate will play a crucial role in managing financial tasks for high-net-worth clients, ensuring accuracy, confidentiality, and exceptional customer service. This position offers a friendly office environment with the potential for remote work after an initial in-office period.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Manage client bill payments and oversee all related financial processes.</p><p> • Record and categorize transactions accurately in Quicken, including customized client reporting.</p><p> • Prepare and complete monthly bank reconciliations and financial reports.</p><p> • Communicate directly with client vendors (e.g., utilities, home services) to ensure timely payments and issue resolution.</p><p> • Monitor client account cash flow and coordinate funding as needed.</p><p> • Deliver personalized client support, including move coordination, utility setup, detailed reporting, charge dispute research, and collaboration with insurance brokers.</p>
<p><strong>Client Service Specialist</strong></p><p>A growing wealth management firm is seeking an experienced <strong>Client Service Specialist</strong> to join our team. This role is primarily back-office and administrative, with some client interaction via email and phone. You’ll support approximately 200 client relationships and collaborate across departments to ensure exceptional service.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Manage client requests such as account openings, transfers, ACH processing, and document execution.</li><li>Communicate with clients and custodians to resolve operational inquiries.</li><li>Prepare reports and assist with meeting materials using CRM and portfolio management systems.</li><li>Contribute to quarterly reporting and help improve client service processes.</li><li>Maintain accurate client data and ensure compliance with firm procedures.</li></ul><p><strong>Why Join Us</strong></p><ul><li>Competitive salary and benefits (medical, dental, vision).</li><li>401(k) with matching after 6 months.</li><li>Generous PTO: 3 weeks vacation plus separate sick days.</li><li>Collaborative team environment with opportunities to improve processes and client experience.</li></ul><p><strong>Interested?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p>
<p><strong>Positions Overview:</strong></p><p>Customer Navigators are responsible for providing exceptional customer service to patients and their families while on-site and over the phone at the Hospital and Clinics. They provide customers, patients (and their families and visitors) with a personal connection to the hospital by offering amenities and assistance. Customer Navigator responsibilities may include, but are not limited to, scheduling and managing appointments, asking questions and gaining access to services and organizations, greeting patients, navigation assistance, responding to patient complaints, providing guidance to five (5) or more volunteers, and providing assistance to families.</p>
<p>Robert Half is getting ready for the Holiday Season with one of our most festive clients. Our client is a global, eCommerce retailer that focuses on selling high end holiday and home décor. We are looking to fill multiple roles with candidates that have previous retail experience, volunteer experience, or worked on a team in a work, extracurricular, or recreational capacity. If you or anyone you know would be interested in a seasonal job opportunity, please apply ASAP!!!</p><p> </p><p><strong>Shift Schedule (Must have open availability):</strong> Looking for candidates who are openly available <em><u>Monday through Sunday from 9AM – 7PM</u></em></p><p><strong> </strong></p><p><strong>Duration:</strong> ASAP - Mid June</p><p><strong> </strong></p><p><strong>Location:</strong> Burlingame (1.2 Miles from Bart)</p><p><strong> </strong></p><p><strong>Pay:</strong> $22.00 - $23.00 </p><p><br></p><p><strong><u>Sales Associate </u></strong></p><ul><li>Provide excellent customer service by assisting our customers in choosing the perfect Christmas tree</li><li>Go above and beyond in getting customers excited about having a Balsam Hill Christmas</li><li>Accurately complete transactions through the Balsam Hill website and with the use of apps like Square</li><li>Restock merchandise as needed and perform other daily duties routine to retail</li></ul><p><br></p><p><strong>Referral bonus available!</strong> If you know anyone who may be a great match for this role, we are offering a referral bonus of $150.00. This will process once your referral works a minimum of 40 hours.</p>
<p>We are looking for a dedicated Customer Navigator to join our team in Palo Alto, California. In this role, you will serve as a vital point of contact for patients, assisting them with navigating healthcare services and ensuring a seamless experience. This long-term contract position requires a strong commitment to delivering exceptional service and maintaining high standards of attention to detail.</p><p><br></p><p><strong>This is a part-time position, Saturday and Sunday from 11:30 am to 8 pm</strong></p><p><br></p><p>Responsibilities:</p><p>• Act as a non-clinical liaison to support patients before, during, and after their interactions with medical facilities.</p><p>• Assist patients and guests with transportation information, including details about campus shuttles.</p><p>• Coordinate and schedule physician appointments and care for both inpatient and outpatient services.</p><p>• Facilitate communication between patients, guests, and departments to address concerns and ensure proper follow-up.</p><p>• Provide guidance to patients navigating the healthcare system, ensuring clarity and ease during their experience.</p><p>• Uphold safety and quality standards while maintaining sensitivity to cultural diversity and patient rights.</p><p>• Support compliance with National Patient Safety Goals and participate in ongoing education and training.</p><p>• Execute patient care practices aligned with organizational standards and frameworks.</p><p>• Maintain accurate records and summaries of patient interactions to ensure seamless communication.</p><p>• Promote teamwork and respect within all interactions to enhance the patient and guest experience.</p>
<p>We are looking for a Client Accounts Specialist to join our team in San Francisco, California. This role involves managing billing processes and client accounts while ensuring exceptional service delivery. The ideal candidate will bring expertise in accounting software systems and customer service to streamline operations and improve client satisfaction. <strong>For immediate consideration, please contact Leon Chang directly via Linked-In.</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p><strong>Invoice Management:</strong> Prepares and posts client invoices per attorney revisions and client guidelines.</p><p><strong>Cash Application:</strong> Reconciles and applies payments (checks, wires, ACH, credit cards); processes refunds as needed.</p><p><strong>Bank Deposits:</strong> Organizes and deposits checks into correct accounts.</p><p><strong>Trust Accounts:</strong> Records deposits, transfers, and withdrawals for client and state bar trust accounts.</p><p><strong>Recordkeeping:</strong> Maintains accurate electronic files for invoices, cash receipts, disbursements, overpayments, refunds, wires, transfers, write-offs, and unapplied cash.</p><p><strong>Reporting:</strong> Provides accrual, budget, and rate data to attorneys/clients as requested.</p><p><strong>Expense Processing:</strong> Records third-party expenses and disbursements in expense systems.</p><p><strong>Account Management:</strong> Monitors unapplied cash, reallocates payments when bills are revised, and ensures trust funds are used appropriately.</p><p><strong>Collections Support:</strong> Assists with collection efforts when needed.</p>
<p>We are looking for an experienced Customer Navigator to join our team in Palo Alto, California. In this role, you will act as a vital liaison for patients, ensuring their journey through the healthcare system is smooth and supportive. This is a long-term contract position offering the opportunity to make a meaningful impact on patient care and experience.</p><p><br></p><p><strong>The schedule for this role is Monday through Friday 3:30 pm - 12:00 am.</strong></p><p><br></p><p>Responsibilities:</p><p>• Serve as a non-clinical liaison, assisting patients with navigating healthcare services before, during, and after their medical visits.</p><p>• Coordinate transportation for guests by providing information about campus shuttle services and other available options.</p><p>• Facilitate the scheduling of physician appointments and ensure seamless care during both inpatient and outpatient stays.</p><p>• Address patient and guest concerns, relaying feedback to the appropriate department and maintaining accurate records.</p><p>• Deliver exceptional service aligned with patient-centered care standards to enhance the overall experience.</p><p>• Support compliance with all safety, quality, and ethical requirements, including adherence to National Patient Safety Goals.</p><p>• Communicate effectively with patients, staff, and departments to ensure clear and respectful interactions.</p><p>• Assist in ongoing education and training efforts to promote best practices in service delivery.</p><p>• Maintain confidentiality and uphold patient rights throughout all interactions.</p><p>• Promote teamwork and collaboration across departments to optimize patient outcomes.</p>
<p>We are looking for a detail-oriented Guest Services Coordinator to join our team in Walnut Creek, California. This contract to permanent position answers resident phone calls and emails to resolve maintenance, landscaping and pest control issues; creates associated service order; performs data entry to maintain records, notes & billing; schedules and dispatches RPM technicians and vendors to perform work.</p><p><br></p><p>Guest Services Coordinator Requirements:</p><p><br></p><p>Job-related knowledge, skills and abilities:</p><p>• Skilled in providing exceptional customer service with a focus on efficient time and priority handling.</p><p>• Proven ability to work effectively in team environments and foster collaboration.</p><p>• Demonstrates active listening and communicates clearly in writing and speech.</p><p>• Demonstrated ability in CRM and /or ERP systems, NetSuite is a plus.</p><p>• Three years’ customer service experience, preferably in a call–center environment.</p><p>• Fast and accurate typing (ideally 40+ WPM)</p><p>• Strong computer skills (MS Office: Outlook, Word, Excel)</p><p>• Ability to switch between multiple applications: windows or tabs</p><p>• Be able to manage chat, email and call systems simultaneously</p><p><br></p><p>Job functions:</p><p>• Answers calls/email, using CRM or ERP system experience to resolve maintenance, landscaping and pest control issues for residents.</p><p>• Creates, manages, tracks and closes service orders in accordance with established policies of relevant Mutual, and RPM practices.</p><p>• Schedules technicians and vendors for maintenance/repair work, revising priorities as required.</p><p>• Maintains current knowledge of Mutual requirements for billing, work preparation, approvals, etc., obtaining authorizations as required.</p><p>• Closes service orders, including appropriate billing, database updating, etc.</p><p>• Completes assigned shared responsibility (including and not limited to such things as filing; processing invoices and/or payments; processing building permits; scanning; special mailings; special projects).</p><p><br></p><p>If you are interested in this Guest Service Coordinator position, please apply today!</p>
<p>We are looking for a dedicated Customer Navigator to join our team on a long-term contract basis in Palo Alto, California. In this role, you will act as a vital link between patients and healthcare services, ensuring seamless experiences and addressing individual needs. You will be instrumental in fostering positive interactions and providing exceptional non-clinical support to patients and their families.</p><p><br></p><p><strong>This role is part-time, Saturday and Sunday, 3:30 pm to 12:00 am</strong></p><p><br></p><p>Responsibilities:</p><p>• Serve as a primary point of contact for patients, addressing their needs and concerns throughout their healthcare journey.</p><p>• Facilitate the scheduling of appointments and manage care coordination for both inpatient and outpatient services.</p><p>• Provide detailed guidance and information about transportation options, including campus shuttles, to assist patients and guests.</p><p>• Communicate patient and guest feedback to the appropriate departments and ensure proper follow-up when necessary.</p><p>• Uphold high standards of service and patient care in alignment with organizational policies and goals.</p><p>• Support patients in navigating the healthcare system by offering practical advice and solutions tailored to their unique situations.</p><p>• Foster a respectful and collaborative environment by adhering to safety, quality, and ethical treatment standards.</p><p>• Maintain accurate records of interactions and ensure confidentiality is preserved at all times.</p><p>• Participate in ongoing training and education to stay informed about best practices and compliance requirements.</p><p>• Collaborate with colleagues across departments to ensure a consistent and positive patient experience.</p>
<p>We are looking for a dedicated Customer Navigator to join our team in Palo Alto, California. In this long-term contract role, you will serve as a vital liaison, ensuring patients and their families receive exceptional service throughout their healthcare journey. This position emphasizes patient-centered interactions, compliance with safety and quality standards, and effective communication to enhance the overall patient experience.</p><p><br></p><p><strong>This is a part-time position, Saturday and Sunday, 11:30 am to 8:00 pm</strong></p><p><br></p><p>Responsibilities:</p><p>• Act as a non-clinical liaison, assisting patients before, during, and after their interactions with healthcare facilities.</p><p>• Facilitate scheduling of physician appointments and coordinate care for both inpatient and outpatient stays.</p><p>• Provide guidance on transportation options, including campus shuttles, to support guests visiting the hospital and clinics.</p><p>• Address patient and guest concerns by communicating with appropriate departments and maintaining necessary records.</p><p>• Execute service practices aligned with organizational standards to uphold an exceptional patient experience.</p><p>• Support compliance with safety, ethical, and quality requirements, including adherence to National Patient Safety Goals.</p><p>• Participate in ongoing education and training programs to maintain proficiency in healthcare navigation.</p><p>• Collaborate with teams to ensure respectful and effective interactions with patients and coworkers.</p><p>• Utilize organizational templates and tools to streamline patient communication and service delivery.</p><p>• Assist patients in navigating healthcare systems and resources to meet their specific needs.</p>
