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3 results for Customer Service Manager in Palm Springs, CA

Indio, CA
onsite
Temporary
21.85 - 23 USD / Hourly
We are looking for a dedicated Customer Experience Specialist to join a government agency based in Indio, California. In this long-term contract position, you will play a vital role in delivering exceptional service to the community by addressing inquiries, resolving issues, and supporting utility billing operations. This is an excellent opportunity for someone with strong attention to detail, strong communication skills, and a commitment to customer success. Responsibilities: • Respond to customer inquiries regarding water services, accounts, and billing in a timely and detail-oriented manner. • Process account updates, payments, and service orders accurately using internal systems. • Document customer interactions thoroughly and ensure follow-up actions are completed. • Collaborate with internal teams to resolve complex customer concerns effectively. • Uphold confidentiality and security standards for sensitive customer information. • Manage multiple tasks efficiently while maintaining attention to detail in a fast-paced environment. • Provide consistent support to ensure customer satisfaction and smooth operational workflows. • Utilize email correspondence and multi-browser tools to enhance communication and service delivery. • Assist in identifying and implementing improvements to customer service processes.
2026-04-17T00:00:00Z

Indio, CA
onsite
Temporary
21.85 - 23 USD / Hourly
We are looking for a dedicated Customer Experience Specialist to join our team in Indio, California. In this role, you will provide outstanding support to customers by addressing inquiries, resolving concerns, and managing account-related tasks. This is a long-term contract position offering an excellent opportunity to contribute to the success of a government-operated water district. Responsibilities: • Respond to customer inquiries regarding water services, billing, and account information with attention to detail and in a timely manner. • Process account updates, service requests, and payments with accuracy and attention to detail. • Document customer interactions thoroughly and ensure follow-up on unresolved issues. • Collaborate with internal teams to address and resolve complex service-related concerns. • Maintain the confidentiality and security of all customer data and account information. • Manage multiple priorities effectively in a dynamic, fast-paced environment. • Provide clear and concise communication across phone, email, and other customer service channels. • Assist customers with navigating utility billing systems and explain billing details when necessary. • Contribute to a positive team environment by sharing insights and supporting colleagues as needed.
2026-04-17T00:00:00Z

Indio, CA
onsite
Temporary
21 - 23 USD / Hourly
We are looking for a dedicated Customer Experience Specialist to join our team in Indio, California. In this role, you will provide outstanding support to our community by addressing customer inquiries, resolving issues, and ensuring a seamless experience. This is a long-term contract position offering an opportunity to work in a dynamic environment within the government sector. Responsibilities: • Respond to customer inquiries about water services, accounts, and billing with professionalism and efficiency. • Process account updates, payments, and service orders accurately within the system. • Maintain detailed documentation of customer interactions and follow up on pending issues. • Collaborate with other departments to resolve complex customer concerns effectively. • Ensure customer account information is handled with confidentiality and security. • Manage multiple tasks and priorities in a fast-paced work environment. • Contribute to a positive and team-oriented work culture. • Stay informed about internal processes and assist in system-related tasks as needed.
2026-04-17T00:00:00Z