<p>We are looking for a detail-oriented Accounting Clerk to join our team in Hamilton, NJ. In this short-term contract to hire role, you will play a key part in maintaining efficient financial operations and supporting various accounting processes. This position is ideal for someone with at least one year of experience in accounting who thrives in a collaborative and fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Accurately input invoices and ensure proper documentation for all transactions.</p><p>• Assist with the quoting and processing of sales orders within a manufacturing environment.</p><p>• Set up and maintain vendor accounts, ensuring compliance with company standards.</p><p>• Perform occasional check runs and ensure timely payments.</p><p>• Support Accounts Payable processes, including invoice verification and reconciliation.</p><p>• Utilize Microsoft Excel for data entry and financial reporting tasks.</p><p>• Collaborate with team members to improve accounting workflows and resolve discrepancies.</p><p>• Maintain organized records and adhere to company policies and procedures.</p>
<p>Fast growing mid-size private equity owned industrial services company located in suburban Essex County, NJ is looking for a strong Sr. Financial Analyst to add to their team. This is a NEW position due to the growth of the business. This role will be VERY hands on and responsible for strategic budgeting, financial modeling, forecasting, pricing, and business intelligence to support several business units. This role will be the only Sr. FP& A person for the company and report directly to the CFO. Will have a lot of freedom and flexibility to create this role in order to provide valuable business intelligence and insight for their multiple business lines. Must have great personality / communication skills to work well as the FP& A liaison for the group. Will support the sales teams and regional operations teams with valuable financial reporting, budgeting and FP& A planning. Ideally looking for 4+ years of strong FP& A skills coming out of a mid to larger sized company. Accounting or Finance degree required. Experience with Dynamics 365 / Business Central and Power BI is a major plus. Must have strong Excel skills as well. Need to be an independent worker with the ability to collaborate across business functions. The company offers a salary in the $90-130K range depending on experience, plus great benefits and high exposure to Sr. Management with upside potential to grow your career. The company operates on a HYBRID work schedule as well. </p>
We are looking for a dedicated Customer Service Associate to join our team in Jersey City, New Jersey. In this role, you will play a key part in ensuring exceptional customer experiences by addressing inquiries, resolving issues, and fostering positive client relationships. This is a long-term contract position, offering an excellent opportunity to grow within the gambling industry.<br><br>Responsibilities:<br>• Respond to customer inquiries promptly through various communication channels, such as phone, email, and chat.<br>• Resolve customer complaints effectively while maintaining a detail-oriented and empathetic demeanor.<br>• Utilize CRM systems to manage customer data and track interactions for seamless service.<br>• Build and nurture strong client relationships to enhance customer satisfaction and loyalty.<br>• Collaborate with internal teams to address complex issues and ensure timely resolution.<br>• Provide detailed information about products and services, ensuring customers are well-informed.<br>• Monitor and analyze customer feedback to identify areas for service improvement.<br>• Maintain accurate records of customer interactions and ensure compliance with company policies.<br>• Assist in creating and implementing strategies to improve overall customer experience.<br>• Stay updated on industry trends to deliver informed and relevant support.
We are looking for a Senior Software Engineer with expertise in full-stack development to lead the creation of innovative tools that optimize sales processes and dealership operations. This role requires close collaboration with product managers and stakeholders to deliver impactful solutions while mentoring a team of engineers. The ideal candidate will have a strong technical background and a passion for building scalable, high-performance systems.<br><br>Responsibilities:<br>• Design and develop tools to streamline sales workflows, dealership management, and client onboarding.<br>• Collaborate with product managers and stakeholders to determine requirements and deliver effective technical solutions.<br>• Architect and implement both backend services and user-friendly frontend interfaces.<br>• Provide mentorship and technical guidance to two full-stack engineers, fostering their growth and development.<br>• Integrate third-party APIs and internal systems to automate manual processes and improve efficiency.<br>• Oversee the entire lifecycle of feature delivery, ensuring robustness, scalability, and reliability.<br>• Conduct code reviews and participate in architectural discussions to maintain high coding standards.<br>• Work cross-functionally to align technical direction with business goals.
We are looking for a detail-oriented Staff Accountant to join our team in Allendale, New Jersey. This is a long-term contract position that offers the opportunity to contribute to key financial processes and ensure compliance with corporate tax regulations. The ideal candidate will possess a strong background in accounting and a commitment to accuracy and efficiency.<br><br>Responsibilities:<br>• Prepare and analyze corporate tax returns to ensure compliance with applicable laws and regulations.<br>• Manage sales tax filings and reporting requirements in a timely and accurate manner.<br>• Record and review journal entries to maintain the integrity of financial data.<br>• Reconcile general ledger accounts and resolve any discrepancies to ensure accurate reporting.<br>• Assist in the preparation of monthly, quarterly, and annual financial statements.<br>• Collaborate with internal teams to support audits and provide necessary documentation.<br>• Research and interpret tax laws to provide guidance on corporate tax matters.<br>• Monitor changes in tax regulations and update processes accordingly.<br>• Support continuous improvements in accounting procedures and reporting systems.
<p>We are looking for an experienced Senior Tax Accountant to join our team on a long-term contract basis in Woodbridge, New Jersey. This role offers an excellent opportunity to apply your expertise in individual, corporate, and sales tax preparation while ensuring compliance with state and federal regulations. If you excel in tax analysis and have a passion for delivering accurate and timely results, we encourage you to apply. This role will be fully onsite in Woodbridge, NJ. </p><p><br></p><p>Responsibilities:</p><p>• Prepare and review individual and corporate tax returns, ensuring accuracy and compliance with current laws.</p><p>• Handle sales tax filings and related documentation to meet state and local requirements.</p><p>• Conduct thorough tax research and analysis to support decision-making and resolve complex tax issues.</p><p>• Collaborate with internal teams to streamline tax preparation processes and improve efficiency.</p><p>• Stay updated on changes in tax regulations and implement necessary adjustments to maintain compliance.</p><p>• Provide guidance and support to less experienced team members on tax-related matters.</p><p>• Assist with audits and inquiries from tax authorities, ensuring timely and effective responses.</p><p>• Develop and maintain organized records for all tax-related documents and filings.</p><p>• Analyze financial data to identify tax-saving opportunities and recommend strategies to management.</p><p>• Ensure all deadlines for tax filings and payments are consistently met.</p>
<p>Working with a great client on finding them there new #1 Finance and Accounting person in the US. Small office, high visibility, reporting into foreign parent company. </p><p><br></p><p><strong><u>MUST </u></strong>be commutable to New Rochelle, NY area. 100% in office.</p><p><br></p><p><strong><u>Qualified candidates can send resumes to joe.ciavardini@roberthalf</u></strong></p><p><br></p><ul><li><strong>Comprehensive Financial and Administrative Management</strong>: Handle daily bookkeeping, bank reconciliations, accounts (payables/receivables), weekly payroll, weekly payment preparation, tax filing in coordination with a tax advisor, and oversee office administration tasks.</li><li><strong>Financial Reporting and Analysis</strong>: Prepare and control monthly financial statements, annual finance reports, intercompany reconciliations, and conduct financial analysis, including product cost calculations, variance analysis, and reporting.</li><li><strong>Cross-Functional Support and Coordination</strong>: Coordinate bank-related activities, act as a proxy for customer support and purchasing staff, verify bills and receipts, and ensure accurate accounting entries.</li><li><strong>Special Projects and High-Visibility Opportunity</strong>: Perform special duties as directed by the supervisor while working in a highly visible role as the top accounting and finance person in the U.S., offering growth for motivated professionals.</li></ul><p><br></p>
<p>FULLY REMOTE; UKG READY HIGHLY PREFERRED</p><p><br></p><p>We are looking for a skilled HR Recruiter to join our team on a contract basis in Princeton Junction, New Jersey. This role involves managing the full recruitment lifecycle to support various business functions and ensure hiring goals are met efficiently. If you are passionate about sourcing talent and building relationships, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate closely with HR and business leaders to understand staffing needs, hiring priorities, and timelines.</p><p>• Design and implement sourcing strategies tailored to different functions, including sales, analytics, operations, and corporate roles.</p><p>• Oversee the entire recruitment process, from sourcing and screening candidates to conducting interviews and facilitating offer negotiations.</p><p>• Lead high-volume recruitment initiatives, managing hiring for 20–40+ positions, as well as targeted searches for specialized or leadership roles.</p><p>• Establish and maintain active pipelines of candidates with relevant experience for current and future job openings.</p><p>• Ensure a positive experience for all candidates through timely communication and follow-ups.</p><p>• Prepare and present weekly updates and detailed recruitment metrics to HR leadership.</p><p>• Achieve recruitment targets by meeting agreed-upon time-to-fill and quality-of-placement standards.</p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in New York, New York. In this role, you will handle inbound and outbound calls, assist with order entry, and deliver exceptional service to our customers. If you excel in a call center environment and thrive on building positive customer relationships, we encourage you to apply.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries via phone, ensuring a positive and attentive experience.<br>• Make outbound calls to address customer concerns and follow up on service requests.<br>• Accurately input customer orders and data into the system, maintaining high attention to detail.<br>• Resolve customer issues and complaints with empathy and efficiency.<br>• Collaborate with team members to ensure seamless service delivery and resolution of complex cases.<br>• Provide customers with detailed information about products, services, and company policies.<br>• Maintain up-to-date knowledge of company offerings to address customer inquiries effectively.<br>• Log and track customer interactions to ensure accurate documentation and reporting.<br>• Adhere to established call center protocols and performance standards.<br>• Identify opportunities to improve customer satisfaction and suggest process enhancements.
We are looking for a detail-oriented Staff Accountant to join our team in Hauppauge, New York. In this role, you will contribute to key financial operations, including journal entries, reconciliations, and tax-related tasks. This is an excellent opportunity for a motivated individual with a strong accounting background to advance their career.<br><br>Responsibilities:<br>• Prepare and analyze journal entries to ensure accurate financial reporting.<br>• Reconcile accounts and resolve any discrepancies to maintain financial integrity.<br>• Assist in the preparation and filing of corporate tax returns.<br>• Handle sales tax computations and ensure compliance with regulatory requirements.<br>• Maintain and update the general ledger to reflect accurate financial data.<br>• Utilize Microsoft Great Plains Dynamics for accounting tasks and reporting.<br>• Collaborate with team members to support month-end and year-end closings.<br>• Provide insights and recommendations based on financial analysis.
We are looking for a dedicated Customer Success Specialist to join our team in Somerset, New Jersey. In this long-term contract role, you will play a pivotal part in ensuring exceptional customer experiences while driving client satisfaction and retention. This is an excellent opportunity for an individual with call center and customer service expertise to thrive in a dynamic and rewarding environment.<br><br>Responsibilities:<br>• Serve as the primary point of contact for customers, addressing inquiries and resolving concerns in a timely and efficient manner.<br>• Build strong relationships with clients by understanding their needs and providing tailored solutions.<br>• Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.<br>• Monitor customer accounts to identify opportunities for upselling or cross-selling.<br>• Proactively address potential issues to improve customer retention and loyalty.<br>• Maintain accurate records of customer interactions and feedback to inform continuous improvement efforts.<br>• Provide guidance and support to customers navigating company products and services.<br>• Utilize call center tools and technology to manage customer interactions effectively.<br>• Analyze customer success metrics to identify trends and recommend strategies for improvement.<br>• Participate in team meetings and training sessions to stay updated on company policies and best practices.
We are looking for a dedicated Customer Service Representative to join our team in Somerset, New Jersey. In this long-term contract role, you will be responsible for delivering exceptional support to both internal and external customers, ensuring smooth order processing and fulfillment. If you excel in communication, organization, and problem-solving, this position offers a fantastic opportunity to make a meaningful impact.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries via phone, email, or other communication channels.<br>• Process customer orders accurately, ensuring all details are captured and addressed.<br>• Handle account management tasks, including updating customer information and resolving discrepancies.<br>• Act as a liaison between customers and internal teams to ensure timely order fulfillment.<br>• Address and resolve customer issues, providing solutions and maintaining satisfaction.<br>• Maintain detailed records of customer interactions and transactions using Excel and other tools.<br>• Collaborate with team members to improve processes and enhance service delivery.<br>• Utilize Outlook and Word to manage communications and documentation effectively.<br>• Monitor and follow up on order statuses to ensure timely delivery.<br>• Stay updated on company policies and procedures to provide accurate information to customers.
<p>We are looking for a Front Desk Coordinator to assist our team! In this role, you will provide exceptional front desk support ensuring smooth daily operations and assisting with special events as needed. This position is ideal for someone with strong communication and organizational skills and a keen eye for detail.</p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors and interview candidates, providing a warm and positive first impression.</p><p>• Perform receptionist duties, including maintaining a tidy and organized front desk area.</p><p>• Support administrative tasks and provide assistance to other team members as needed.</p><p><br></p>
<p>Robert Half Financial Services are currently recruiting for a Client Service Director role for Treasury Services of a global Bank located in downtown Manhattan New York. Our client requires 12+ years Client Services, Relationship Management or Prime Services experience within a global Bank, with knowledge of Treasury Services or Treasury Operations. The clients are large financial institutions, and this role assists with escalated queries and partner with the senior sales directors. The role is 4 days per week in the downtown Manhattan office.</p><p><br></p><p><u>Responsibilities</u></p><ul><li>Provide support for Escalations, Client Due Diligence, etc. reporting to Global Head, and Liaising w/Service Directors, Segment Heads, key stakeholders, etc.</li><li>Represent Global Client Service, leading Incidents, driving Client Engagement, Communication, etc. </li><li>Ensuring appropriate oversight & governance of our Risk & Control Framework</li><li>Strategize with key stakeholders to drive an intentional, ongoing transformation agenda (tactical & strategic)</li><li>Enhance & maintain robust, healthy partnerships with key stakeholders (internally & externally)</li><li>Oversee Team Governance & Structure: recruiting, retention, improve & maintain Voice of the Employee and Voice of the Client survey results, etc.</li><li>Lead with Thought, People/Client driven focus adhering to management policies and guidelines; cultivating Team Culture & Talent; embedding ongoing transformation principles</li><li>Mentor through ongoing coaching & development; continuing to strengthen your personal development needs</li><li>Gain & leverage a sound understanding of organizational hierarchy, to drive key strategic business needs (on/offshore)</li><li>Meet target objectives (performance, behavior, productivity & risk); achieve training journey requirements </li></ul>
We are looking for a detail-oriented Staff Accountant to join our team in Scarsdale, New York. This position plays a vital role in managing financial transactions, maintaining accurate records, and ensuring compliance with accounting standards. You will work closely with various departments to support budgeting, reporting, and audit processes.<br><br>Responsibilities:<br>• Reconcile weekly revenue and cash receipts from the membership system to bank statements.<br>• Upload reconciled transaction data to QuickBooks Online and maintain accurate mapping of general ledger codes.<br>• Prepare and process cash and check deposits, ensuring timely recording in QuickBooks Online.<br>• Create journal entries for monthly close activities, such as depreciation, amortization, and accruals.<br>• Record payroll entries and generate payroll reports, including necessary analyses.<br>• Conduct monthly account analyses for key balance sheet accounts.<br>• Compile pension and benefits reports for actuaries and resolve issues related to employee contributions.<br>• Assist in preparing the agency budget by collaborating with program managers and analyzing program performance.<br>• Support budget versus actual analysis, forecasting, and audit preparation by gathering documents and preparing schedules.<br>• Develop ad hoc reports and manage special projects, including grant-related financial reporting.
<p><strong>Accounts Payable Analyst Opportunity – Hybrid Work Model </strong></p><p><br></p><p><br></p><p>Are you an accounting professional looking to grow your career in a mission-driven organization? Robert Half is collaborating with a client based in New Haven, CT, to find an <strong>Accounts Payable Analyst</strong> who thrives in a stable, team-oriented environment with incredible benefits and growth opportunities. This is a hybrid role with only two days per week in the office.</p><p><strong>Overview of the Role</strong></p><p>Join a team of professionals within the Accounts Payable department, supporting multiple entities and subsets with complex AP processing tasks.</p><p>Key Responsibilities</p><ul><li>Manage pay runs</li><li>Invoice preparation</li><li>Sales tax compliance</li><li>Vendor management:</li><li>Bank Reconciliation </li><li>Special projects</li></ul><p> </p><p><strong>Required Skills:</strong></p><ul><li>Experience with ERP systems</li><li>Familiarity with 1099 reporting a plus</li><li>Strong attention to detail and customer service orientation</li><li>Effective oral and written communication skills</li><li>Ability to manage multiple tasks independently in a fast-paced environment</li></ul><p><strong>Education:</strong></p><ul><li><strong>Required</strong>: Associate’s degree with 2-3 years of accounts payable or accounting experience</li><li><strong>Preferred</strong>: Bachelor’s degree in a related field</li></ul><p><strong> </strong></p><p><strong>Salary & Benefits</strong></p><ul><li>Competitive salary: $65,000–$73,000/year</li><li>Robust benefits package, including vacation time and comprehensive employee perks</li></ul><p><strong> </strong></p><p><strong>Why This Role Stands Out</strong></p><p>This is a unique opportunity to work with a longstanding organization that is deeply invested in its employees and their growth within the accounting department. The employer operates multiple entities alongside insurance and investment arms, giving the Accounts Payable Analyst exposure to a variety of functions. Employees enjoy work-life balance, generous tenure, and a family-focused company culture in a hybrid working model.</p><p> </p><p><strong>How to Apply</strong></p><p>Send your updated resume directly to Kelsey Ryan at <strong>Kelsey.Ryan@roberthalf(.com)</strong> to be considered for this exciting opportunity.</p><p>Don’t miss out on this chance to join a team that prioritizes excellent benefits, career progression, and mission-driven work!</p>
• Tender inbound container drayage shipments to carriers according to set guidelines.<br>• Maintain current SOPs and communicate changes to Midea International Logistics team, customs brokers, inbound team and carriers.<br>• Attain and consolidate carrier tracking reports to integrate into the Daily Inbound Report<br>• Obtain competitive drayage rates for new lanes throughout the year.<br>• Re-dispatch containers to secondary carrier if the first (preferred) carrier performance fails or if preferred carrier rejects the initial tender.<br>• Monitor and resolve issues regarding carrier performance on a daily basis. <br>• Assist ops inbound, sales, finance and compliance teams with attaining any necessary documentation and spot quotes from carriers.<br>• Meet with new drayage service providers and help select carriers that fit Midea needs to grow our carrier network.<br>• Build relationships with Midea drayage carriers.<br>• Monitor and enforce carrier KPI’s.<br>• Lead quarterly in person meetings with each carrier to review performance.<br>• Manage the annual RFQ bid and volume allocation.<br>• Assist with carrier contract negotiations and onboarding new carriers. <br>• Send weekly port newsletter updates to all internal parties.<br>• Able to make quick decisions to resolve issues and minimize accessorial charges.<br>• Ad hoc projects to streamline the process.<br>Required Qualifications<br><br>• Bachelor’s Degree or higher<br>• 3-5 years of carrier management and/or procurement experience<br>• Knowledge of ocean import shipping<br>• Organized, responsible, ability to work independently and as a part of a team<br>• Intermediate Excel and Power Point skills<br><br>Preferred Qualifications<br>• Supply Chain & Logistics knowledge<br>• Advanced Excel and PowerPoint<br>• Advanced problem solving and critical thinking skills.
<p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries are resolved efficiently and with attention to detail. If you thrive in a fast-paced environment and enjoy building relationships while solving problems, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Resolve customer inquiries by troubleshooting product issues and processing warranty claims and return authorizations.</p><p>• Identify opportunities to boost revenue through up-selling and promoting marketing campaigns.</p><p>• Utilize various software platforms, including Navision and ZenDesk, for order entry and customer documentation.</p><p>• Maintain accurate records and documentation in compliance with company procedures.</p><p>• Coordinate with shipping and production teams to ensure timely delivery of products.</p><p>• Assist the Customer Service Manager by preparing written documentation and knowledge-based materials.</p><p>• Maintain a focused and attentive demeanor during interactions with customers and team members.</p><p>• Provide constructive suggestions to improve department processes and efficiency.</p>
<p>My client a well-established capital equipment manufacturer celebrating 50 years in business, along with its affiliated realty company managing eight residential and commercial properties, is seeking an experienced and detail-oriented Full-Charge Bookkeeper to join our small, collaborative team. This hands-on role manages the entire accounting cycle for two entities, offering a wide scope of responsibilities and the opportunity to make a meaningful impact within a stable, long-standing organization.</p><p><br></p><p>Position Overview</p><p>The Full-Charge Bookkeeper will oversee daily accounting operations, including accounts payable, receivable, billing, collections, inventory accounting, reconciliations, and month-end closings. The ideal candidate is highly reliable, organized, and capable of working independently while ensuring accuracy, compliance, and timely reporting.</p><p><br></p><p>Key Responsibilities</p><p>General Accounting & Reporting</p><ul><li>Manage full-cycle accounting for two business entities (capital equipment and real estate).</li><li>Record and reconcile all financial transactions in accordance with accounting standards.</li><li>Prepare monthly, quarterly, and year-end financial statements for management and auditors.</li><li>Maintain fixed assets, accruals, and prepaid expenses as part of the monthly close.</li></ul><p>Accounts Payable</p><ul><li>Process vendor invoices, payments, and expense coding.</li><li>Maintain vendor records and reconcile statements, resolving discrepancies promptly.</li></ul><p>Accounts Receivable & Billing</p><ul><li>Generate invoices based on sales contracts and service agreements.</li><li>Monitor customer accounts, apply payments, and manage collections while maintaining strong client relationships.</li><li>Maintain accurate aging reports and execute collection efforts as needed.</li></ul><p>Banking & Reconciliations</p><ul><li>Perform monthly reconciliations for multiple bank and credit card accounts.</li><li>Manage cash flow and banking transactions across entities.</li></ul><p>Journal Entries & Month-End</p><ul><li>Prepare and post journal entries, including payroll allocations, depreciation, and adjustments.</li><li>Reconcile general ledger accounts and execute accurate month-end closings.</li><li>Assist with audit preparation and maintain adherence to internal controls.</li></ul><p>Inventory & Cost Accounting</p><ul><li>Maintain accurate inventory records for machinery parts and components.</li><li>Partner with operations to track usage, purchases, and valuation.</li><li>Investigate and resolve discrepancies.</li></ul><p>Systems & Reporting</p><ul><li>Utilize SAGE 300 for all accounting functions and reporting.</li><li>Generate ad hoc financial analysis using advanced Excel tools (Pivot Tables, VLOOKUP, formulas).</li><li>Ensure data integrity across accounting systems.</li></ul><p><br></p>
We are looking for a detail-oriented and reliable Receptionist to join our team on a contract basis in Paterson, New Jersey. This role requires excellent communication skills and the ability to manage a busy switchboard effectively while maintaining a welcoming environment for visitors and staff.<br><br>Responsibilities:<br>• Answer and direct incoming calls using a multi-line switchboard system.<br>• Greet and assist visitors with courtesy and professionalism.<br>• Maintain an organized reception area and ensure all inquiries are addressed promptly.<br>• Coordinate communication between departments as needed.<br>• Handle administrative tasks such as scheduling appointments and managing mail.<br>• Monitor and respond to emails or other correspondence as required.<br>• Support staff with general office duties to ensure smooth operations.<br>• Uphold confidentiality and security protocols while managing sensitive information.
<p>We are looking for a skilled CRM Systems Analyst to join our team in Essex County, New Jersey. In this role, you will act as a subject matter expert, ensuring the efficient use of CRM systems across various departments, including sales, customer service, operations, and finance. This position requires strong technical expertise and the ability to bridge communication between end users and technical teams.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary subject matter expert for the FSM system, ensuring its effective use across multiple departments.</p><p>• Collaborate with stakeholders to gather, analyze, and document business requirements for system improvements.</p><p>• Act as a liaison between technical teams and end users, facilitating clear communication and understanding.</p><p>• Conduct system testing, including AB testing, to validate functionality and identify areas for optimization.</p><p>• Provide technical support and training to users, addressing issues and sharing best practices.</p><p>• Oversee system integrations, ensuring compatibility with other platforms such as field service management and cloud technologies.</p><p>• Implement and maintain backup technologies to safeguard system data.</p><p>• Monitor and manage system performance, addressing issues related to Active Directory and Linux technologies.</p><p>• Drive Agile Scrum methodologies to enhance project delivery and team collaboration.</p>
We are looking for a dedicated Customer Experience Specialist to join our team in Lyndhurst, New Jersey. In this role, you will handle customer interactions to ensure satisfaction and seamless service across various communication channels. This is a long-term contract position that requires a proactive approach to resolving inquiries and managing orders effectively.<br><br>Responsibilities:<br>• Process customer orders with accuracy and efficiency, ensuring timely fulfillment.<br>• Conduct thorough research on purchase requests, providing updates on shipping details as needed.<br>• Assist customers with returns and address quality concerns to maintain high satisfaction levels.<br>• Respond to inbound calls and emails, delivering exceptional service and resolving inquiries promptly.<br>• Collaborate with team members to improve customer experience and streamline processes.<br>• Maintain detailed records of customer interactions and transactions for future reference.<br>• Adapt to flexible scheduling, including evenings and weekends, to meet customer needs.<br>• Work on-site to provide hands-on support and ensure seamless communication with other departments.
<p>Our client is looking for an experienced Finance Manager who has a background in designing executing, and optimizing, customer rebate and incentive programs. This role is newly created due to growth and will be pivotal in driving growth. The ideal candidate will collaborate across departments to provide advanced financial insights and shape scalable, impactful programs.</p><p><br></p><p><strong><u>Role is in office, candidates must be commutable to Orange County, NY.</u></strong></p><p><br></p><p><strong><u>Qualified pricing and incentive program driven finance candidates can apply directly to Joe.Ciavardini@RobertHalf</u></strong></p><p><br></p><p>Responsibilities:</p><p>• Develop, implement, and optimize rebate and incentive programs to support revenue growth and margin management.</p><p>• Conduct detailed financial analysis to evaluate program performance and identify opportunities for improvement.</p><p>• Collaborate with Finance, Sales, and Pricing teams to align strategies with profitability and scalability goals.</p><p>• Manage customer relationships to ensure financial objectives are met and foster long-term partnerships.</p><p>• Lead and guide a financial sales team, ensuring alignment with organizational goals.</p><p>• Ensure compliance with regulatory requirements and internal policies in all financial operations.</p><p>• Oversee key accounting processes, including contract pricing and customer pricing analysis.</p><p>• Utilize advanced analytics to assess business performance and inform strategic decision-making.</p><p>• Set and monitor financial targets, working closely with cross-functional teams to achieve shared objectives.</p>
<p>We are looking for a detail-oriented Customer Service Representative to join our team on a long-term contract basis in Lyndhurst, New Jersey. In this role, you will be responsible for ensuring the accurate and timely processing of orders, managing customer communications, and maintaining seamless coordination with the warehouse. The ideal candidate will excel in data entry, customer service, and order management, contributing to a smooth operational workflow.</p><p><br></p><p>Responsibilities:</p><p>• Accurately enter and track customer orders, ensuring modifications and updates are promptly communicated to the warehouse.</p><p>• Process orders within an hour of receipt and send acknowledgments to the sender.</p><p>• Follow up on next-day orders and same-day orders with the warehouse to ensure timely delivery, providing status updates to the sender.</p><p>• Manage returns, exchanges, and refunds in accordance with company policies.</p><p>• Provide customers and sales representatives with accurate information regarding products, pricing, and order tracking within 24 hours of inquiries.</p><p>• Identify and resolve customer complaints or issues efficiently and professionally.</p><p>• Update customer information and order details using NetSuite to maintain accurate records.</p><p>• Stay informed about company products, services, promotions, and updates to provide knowledgeable support.</p><p>• Report recurring issues to management for further investigation and resolution.</p><p>• Collaborate with team members and other departments to address and resolve customer concerns effectively.</p>
<p>Are you a tech-savvy problem solver with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments and have experience working with CRM or ERP platforms? If so, we’re looking for you!</p><ul><li>Deliver outstanding customer service by responding to inquiries, resolving issues, and ensuring overall satisfaction through phone, email, or chat platforms.</li><li>Utilize CRM systems (e.g., Salesforce, HubSpot) or ERP platforms (e.g., SAP, NetSuite) to track and manage customer interactions effectively.</li><li>Support workflow and automation initiatives to improve team efficiency.</li><li>Collaborate with cross-functional teams to drive process improvements and ensure smooth customer journeys.</li><li>Maintain a professional demeanor in high-pressure situations and act as the first point of contact for technical or process-related customer issues.</li></ul><p><br></p>
