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39 results for Customer Service Representative in Jersey City, NJ

Loan Servicing - Support
  • Edison, NJ
  • onsite
  • Contract / Temporary to Hire
  • 25.00 - 32.00 USD / Hourly
  • <p>We are looking for a detail-oriented Loan Servicing Support specialist to join our team in Woodbridge, New Jersey. This Contract position is ideal for candidates with extensive experience in loan servicing, particularly within commercial or residential lending. The role requires a strong ability to interpret loan documentation, manage customer inquiries, and ensure the accuracy of loan portfolio updates.</p><p><br></p><p>Responsibilities:</p><ul><li>Reviewing and interpreting loan documents to ensure precision and compliance.</li><li>Managing various lending support tasks.</li><li>Addressing debtor concerns and resolving discrepancies associated with payments.</li><li>Supervising the monthly billing process.</li><li>Managing payment activities such as processing transactions, payoffs, and adjustments.</li><li>Facilitating changes to loans, including extensions, interest modifications, transfers of borrowers, and verifying credit committee or loan officer approvals.</li><li>Maintaining up-to-date financial profiles by verifying loan data and ensuring accuracy.</li><li>Investigating and correcting financial transaction errors as necessary to address discrepancies.</li><li>Building strong relationships with clients to provide an excellent servicing experience and resolve inquiries effectively.</li></ul><p><br></p>
  • 2025-10-20T18:25:55Z
Attorney/Lawyer
  • New York, NY
  • onsite
  • Permanent
  • 130000.00 - 175000.00 USD / Yearly
  • <p>Our client, an NYC-based pension fund, is seeking to add a Corporate Counsel (contracts focused) to their team.</p><p><br></p><p>The Contracts Counsel will play a pivotal role in supporting the company's dynamic and evolving operations. Reporting directly to the EVP, Chief Legal Officer, this is an exciting opportunity to join a collaborative legal team to work on a broad range of complex and sensitive legal and business issues to give real-time analysis and practical advice. This role manages multiple priorities across the different units of the organization, such as vendor management, publishing, property & casualty, technology, and benefits.</p><p><br></p><p><br></p><p> </p><p>ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:</p><p>• Serve as legal counsel to the business units and corporate units for a wide range of commercial and corporate contracts with an emphasis on contract review and support</p><p>• Draft, review and negotiate commercial contracts including complex SaaS and data technology-related agreements (cloud, cybersecurity, software licensing) and third-party consulting contracts</p><p>• Collaborate closely with the vendor management team to develop standard vendor contract templates and SLA terms</p><p>• Collaborate closely with the vendor management team to create and implement a contract and vendor management strategy and improve knowledge management practices, documenting necessary policies and procedures</p><p>• Collaborate closely with the vendor management team to conduct due diligence, contract reviews and risk assessments, identifying non-compliance issues and mitigation strategies</p><p>• Collaborate closely with internal stakeholders, subject matter experts and the privacy team on legal and business risks, compliance and contract strategy</p><p>• Ensure alignment with applicable laws and internal policies</p><p>• Leverage and supervise outside counsel specialists as necessary</p><p>• Effective performance of the essential functions of this position requires regular in-person, on-site interaction with colleagues, both for purposes of relationship building and meaningful collaboration</p><p>• Other related duties may be assigned</p><p> </p><p><br></p><p> </p>
  • 2025-10-14T18:14:28Z
Collections Specialist
  • West Caldwell, NJ
  • onsite
  • Permanent
  • 75000.00 - 90000.00 USD / Yearly
  • <p>A busy firm in the West Caldwell area is seeking a Collections Specialist to join their growing company. This Collections Specialist will manage accounts receivable processes by working closely with attorneys, clients, and finance staff to ensure timely payments and resolve outstanding debts. The ideal Collections Specialist will have prior experience out of the legal industry, professional services, or something close and have experience with a relevant system such as 3E, Aderant, etc. This Collections Specialist position requires strong communication, high attention to detail, and the ability to multitask. Other responsibilities of this Collections Specialist will include but not be limited to: </p><p><br></p><p>Collections Specialist Responsibilities:</p><ul><li>Collaborate with administrative leadership to address tasks and assignments effectively.</li><li>Assist clients with billing inquiries and provide clear explanations.</li><li>Support assigned partners with collections activities and strategies.</li><li>Follow up on overdue accounts to ensure timely resolution.</li><li>Prepare detailed reports for clients and partners related to accounts receivable.</li><li>Generate and distribute monthly reminder statements to clients.</li><li>Maintain organized and accurate accounts receivable records and files.</li><li>Coordinate with accounting staff to manage cash applications, resolve duplicate payments, and utilize funds held in trust.</li><li>Record all communications and updates in the document management system.</li></ul><p><br></p><p>This Collections Specialist role is paying between $75,000 and $95,000 annually depending on experience. If interested in this Collections Specialist position, apply today! </p>
  • 2025-10-13T20:24:49Z
Receptionist
  • Brooklyn, NY
  • onsite
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • We are looking for a detail-oriented and welcoming Receptionist to join our team in Brooklyn, New York. In this long-term contract position, you will play a key role in creating a positive first impression for visitors while providing essential administrative support to our team. This is an excellent opportunity for an organized and friendly individual to excel in a customer-facing role.<br><br>Responsibilities:<br>• Greet and assist visitors, ensuring a warm and detail-oriented reception experience.<br>• Answer and direct incoming phone calls to the appropriate departments or personnel.<br>• Manage and distribute incoming mail and packages, as well as prepare outgoing correspondence.<br>• Maintain an organized and presentable reception area at all times.<br>• Schedule and coordinate appointments, meetings, and conference room bookings.<br>• Provide administrative support to various departments as needed.<br>• Handle inquiries and provide accurate information about the organization to guests and callers.<br>• Monitor visitor logs and maintain security protocols for building access.<br>• Assist with light data entry and record-keeping tasks.<br>• Collaborate with team members to ensure efficient operations within the office.
  • 2025-10-23T17:33:46Z
Adminstrator of Security
  • New York, NY
  • onsite
  • Permanent
  • 78400.00 - 98000.00 USD / Yearly
  • <p>We are seeking an experienced Administrator of Security to oversee and ensure the safety, security, and operational integrity of multiple bank locations. This role involves strategic planning, policy development, and hands-on management of security systems, vendor relationships, and facilities operations. The ideal candidate will possess a strong background in security management, leadership skills, and the ability to work collaboratively across departments. This is <strong><u>not </u></strong>a security officer position.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Administer daily operations and schedules within physical security departments.</li><li>Develop and enhance policies and procedures that align with organizational risk management programs.</li><li>Respond to critical incidents and act as a liaison with law enforcement.</li><li>Collaborate with all departments to address security-related needs and concerns.</li><li>Manage the organization's lease portfolio.</li><li>Ensure a safe and secure environment for employees and visitors.</li><li>Foster productive relationships with security and facilities vendors.</li><li>Oversee preparation and submission of vendor invoices.</li><li>Coordinate security guard services across locations as needed.</li><li>Supervise installation, implementation, and maintenance of surveillance systems, alarms, CCTV, and related systems.</li><li>Administer and manage the card access system.</li><li>Conduct regular inspections of locations to ensure compliance with security protocols.</li><li>Develop procedures to enhance operational efficiency and effectiveness.</li><li>Collaborate with departments to recommend solutions to mitigate performance risks, losses, and threats.</li><li>Maintain ethical and confidential standards when handling sensitive situations.</li><li>Demonstrate readiness to handle responsibilities in crisis or emergency situations.</li><li>Facilitate internal communication channels for reporting misconduct.</li><li>Complete other related duties and assigned special projects.</li></ul><p>If this person is you, please apply directly to victoria.iacoviello@roberthalf</p>
  • 2025-09-30T14:04:14Z
Collections Specialist
  • Berkeley Heights, NJ
  • onsite
  • Contract / Temporary to Hire
  • 21.85 - 25.30 USD / Hourly
  • <p>Our client is seeking a dedicated <strong>Collections Specialist </strong>to join their team in <strong>Berkeley Heights, NJ </strong>for a hybrid opportunity<strong>.</strong> In this Contract-to-permanent position, you will play a key role in ensuring timely and accurate collection processes for both commercial and consumer accounts. This opportunity is ideal for professionals with expertise in credit and collections who thrive in a fast-paced environment.</p><p><br></p><p><strong>Collections Specialist Responsibilities:</strong></p><p>• Manage collection activities for commercial and consumer accounts, ensuring timely payments and resolving outstanding balances.</p><p>• Communicate effectively with clients to negotiate payment plans and address account discrepancies.</p><p>• Utilize credit and collection processes to maintain accurate financial records and minimize overdue accounts.</p><p>• Analyze customer billing and payment histories to identify potential risks and develop strategies for resolution.</p><p>• Maintain detailed documentation of collection efforts and interactions with clients.</p><p>• Collaborate with internal teams to streamline billing and collection processes.</p><p>• Prepare detailed reports on account statuses and collection progress using Microsoft Excel.</p><p>• Apply advanced Excel formulas to analyze financial data and generate insights.</p><p><br></p>
  • 2025-10-16T17:53:47Z
Credit & Collections Coordinator
  • White Plains, NY
  • onsite
  • Temporary
  • 24.00 - 26.00 USD / Hourly
  • <p>We are seeking a diligent and detail-oriented <strong>Credit & Collections Coordinator</strong> to join our team on a <strong>contract basis</strong> in <strong>White Plains, NY</strong>! In this role, you’ll manage key financial tasks such as payment applications, account maintenance, and bank deposit processing, ensuring smooth operations while resolving discrepancies and supporting team coverage as needed.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process and apply payments, including bank deposits and wires, with precision and timeliness.</li><li>Monitor and maintain COD screens, including post-dated checks and scheduled payment notifications.</li><li>Contact accounts with missing payments and review invoices to resolve discrepancies.</li><li>Execute weekly updates on insurance records with brokers and process payment coupons.</li><li>Provide additional support for ACH confirmations and occasional coverage for the sales team.</li></ul>
  • 2025-10-23T20:48:46Z
Receptionist
  • Stamford, CT
  • onsite
  • Temporary
  • 17.00 - 18.00 USD / Hourly
  • We are looking for a detail-oriented and personable Receptionist to join our team on a long-term contract basis in Stamford, Connecticut. In this role, you will serve as the first point of contact for visitors and callers, ensuring a warm and efficient experience. This position requires excellent communication skills and the ability to manage a multi-line phone system effectively.<br><br>Responsibilities:<br>• Greet and assist visitors in a friendly and detail-oriented manner.<br>• Manage and operate a multi-line phone system, directing calls to the appropriate departments.<br>• Provide accurate information to callers and visitors regarding company services.<br>• Maintain a tidy and organized reception area to create a welcoming environment.<br>• Handle incoming and outgoing mail and deliveries efficiently.<br>• Perform general administrative tasks, such as filing and data entry, as needed.<br>• Collaborate with other team members to ensure smooth daily operations.<br>• Schedule and manage appointments or meetings when necessary.
  • 2025-10-23T18:54:07Z
Receptionist
  • Teterboro, NJ
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for an organized and meticulous Receptionist to join our team on a contract basis in Teterboro, New Jersey. The ideal candidate will be responsible for managing daily front desk operations, ensuring smooth communication and scheduling, and providing excellent support to executive staff. This role requires a proactive individual who can multitask effectively in a dynamic environment.<br><br>Responsibilities:<br>• Operate and manage the phone switchboard, efficiently handling incoming calls and directing them to the appropriate individuals.<br>• Screen calls for executive-level staff members, ensuring only relevant inquiries are forwarded.<br>• Schedule and coordinate meetings, including reserving conference rooms and managing logistics.<br>• Maintain organized filing systems to ensure easy access to documents and records.<br>• Provide general administrative support, including assisting with tasks assigned by executive staff.<br>• Welcome visitors and ensure they are directed appropriately.<br>• Monitor and manage front desk operations, maintaining a meticulous and welcoming environment.<br>• Communicate effectively with internal and external stakeholders to address inquiries and provide assistance.
  • 2025-10-16T16:44:04Z
Receptionist
  • Holtsville, NY
  • onsite
  • Temporary
  • 18.00 - 19.00 USD / Hourly
  • We are looking for an organized and detail-oriented Receptionist to join our team on a contract basis in Holtsville, New York. In this role, you will be the first point of contact for visitors and callers, ensuring a welcoming and efficient experience. This position is ideal for someone who excels at multitasking and has strong communication skills.<br><br>Responsibilities:<br>• Greet and assist visitors in a friendly and detail-oriented manner.<br>• Manage incoming calls through a multi-line phone system and direct them to the appropriate contacts.<br>• Maintain a clean and organized reception area to create a positive first impression.<br>• Handle incoming and outgoing mail, packages, and deliveries efficiently.<br>• Provide general administrative support, including scheduling, data entry, and filing.<br>• Coordinate with internal teams to ensure smooth communication and operations.<br>• Monitor and restock office supplies as needed.<br>• Address inquiries from the public and employees with accurate information.
  • 2025-10-23T14:53:56Z
Controller
  • New Providence, NJ
  • onsite
  • Permanent
  • 125000.00 - 150000.00 USD / Yearly
  • <p>Our client is looking for an experienced and detail-oriented Controller to oversee the financial operations of their organization in the New Providence, New Jersey area. This role involves managing accounting processes, financial reporting, and compliance, while also driving efficiency and accuracy in financial systems. The ideal candidate will have a strong background in construction accounting, exceptional leadership skills, and a proactive approach to addressing financial risks and opportunities.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily accounting functions, including accounts payable, accounts receivable, payroll, and the general ledger.</p><p>• Supervise a team of accounting staff, including construction administrators, a bookkeeper, and a payroll manager.</p><p>• Ensure client billings are distributed accurately and on time, coordinating reviews with architects and owners' representatives.</p><p>• Maintain job cost accounting systems to monitor project budgets, variances, and profitability.</p><p>• Prepare financial statements on a monthly, quarterly, and annual basis, including income statement reconciliations and balance sheet reviews.</p><p>• Oversee cash management activities, such as bank reconciliations and cash flow monitoring.</p><p>• Coordinate with external accounting firms for tax reporting and audits.</p><p>• Review and manage insurance policies to ensure adequate coverage and compliance.</p><p>• Lead the annual budgeting process, collaborating with project managers and leadership to develop accurate forecasts.</p><p>• Identify and implement process improvements to enhance efficiency and support organizational growth.</p>
  • 2025-10-23T13:53:47Z
AI Conversation Designer
  • Saddle Brook, NJ
  • remote
  • Temporary
  • 50.00 - 67.50 USD / Hourly
  • <p>We are looking for an AI Conversation Designer to join our team on a part-time contract basis. This role involves designing and optimizing AI workflows to improve employee efficiency within an insurance organization. Based in New Jersey, you will work closely with cross-functional teams to develop and refine AI tools using Microsoft Copilot and proprietary AI models.</p><p><br></p><p>Responsibilities:</p><p>• Design, test, and refine AI prompts and workflows to automate internal processes and enhance employee productivity.</p><p>• Collaborate with marketing and innovation team members to implement AI strategies tailored to individual roles and tasks.</p><p>• Develop AI agents that integrate seamlessly with Microsoft tools such as SharePoint, Excel, Word, and PowerPoint.</p><p>• Translate business requirements into actionable AI prompt logic to address specific team needs.</p><p>• Optimize existing AI libraries and build new ones to improve agent performance and efficiency.</p><p>• Support employees in leveraging Microsoft Copilot and SelectiveGPT to create virtual coworkers that reduce task completion time.</p><p>• Partner with AI consultants and IT teams to align prompt engineering with broader organizational AI initiatives.</p><p>• Provide technical guidance and support for additional AI-related tasks as needed.</p><p><br></p><p><br></p><p>02720-0013313424</p><p><br></p>
  • 2025-10-07T17:19:25Z
Receptionist
  • Hackettstown, NJ
  • onsite
  • Temporary
  • 17.10 - 19.00 USD / Hourly
  • <p>We are looking for a skilled and personable, part-time Receptionist to join our team on a contract basis for two months. Based in Hackettstown, New Jersey, this role requires excellent communication and organizational skills to support daily office operations effectively. The ideal candidate will play a key role in creating a welcoming environment while ensuring administrative tasks are handled efficiently. Hours are Monday, Wednesday and Friday 9am to 5pm</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly, ensuring a detail-oriented and friendly atmosphere.</p><p>• Manage inbound calls using a multi-line phone system, directing them to the appropriate departments.</p><p>• Take accurate messages and relay them promptly to relevant team members.</p><p>• Assist with clerical tasks, including printing and organizing tax returns.</p><p>• Maintain and update records using tools like Google Sheets and Microsoft Outlook.</p><p>• Ensure the reception area remains tidy and organized.</p><p>• Provide general administrative support to the team as needed.</p><p>• Collaborate with team members to ensure smooth day-to-day office operations.</p>
  • 2025-10-13T20:09:22Z
Credit Clerk
  • Woodbridge, NJ
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 24.00 USD / Hourly
  • <p>We are looking for a detail-oriented Credit Clerk to join our team in the Middlesex County, NJ area. In this role, you will be responsible for supporting the credit department by performing essential administrative and financial tasks. If you enjoy working in a fast-paced environment and have a knack for organization and numbers, we encourage you to apply.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Update and manage a weekly Excel log to track critical data points.</li><li>Reconcile purchase orders with supplier invoices to uphold financial reliability.</li><li>Perform light customer account entries, such as posting transactions on statements.</li><li>Prepare and process bi-weekly FedEx packages for distribution to specific destinations.</li><li>Utilize basic math skills for debits, credits, and routine financial calculations.</li><li>Request and collect statements from suppliers and freight companies as required.</li><li>Match bills of lading with freight bills to verify record accuracy.</li><li>Organize and maintain comprehensive filing systems for swift record retrieval.</li><li>Manage interruptions effectively while multitasking in a fast-paced environment.</li></ul><p><br></p>
  • 2025-10-14T14:44:36Z
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