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5 results for Call Center Specialist in Murrieta, CA
- Irvine, CA
- onsite
- Temporary to Hire
- 21.85 - 23 USD / Hourly
- <p>We are looking for a Customer Service Representative to support clients and internal partners with responsive, accurate service in Irvine, California. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-moving environment, enjoys solving customer issues, and can manage a high volume of requests with professionalism. The role focuses on delivering a smooth customer experience across order activity, issue resolution, and day-to-day communication while contributing to a collaborative team.</p><p><br></p><p>Responsibilities:</p><p>• Manage customer inquiries through inbound and outbound communication, providing clear updates and accurate information in a timely manner.</p><p>• Take ownership of service concerns from initial contact through final resolution by coordinating with appropriate internal teams and following through with customers.</p><p>• Process customer orders and support related activities such as order entry, shipment tracking, delivery follow-up, and account setup.</p><p>• Use multiple company systems throughout the day to document interactions, research issues, and maintain accurate service records.</p><p>• Escalate recurring service challenges or customer-impacting issues to leadership with relevant details and recommended next steps.</p><p>• Contribute to assigned projects and additional team priorities as business needs evolve.</p><p>• Support a high-service environment by maintaining careful data entry standards and reviewing invoices or order details for accuracy.</p><p>• Participate in overtime coverage when requested to help meet service demands and operational deadlines.</p>
- 2026-11-05T00:00:00Z
- Westminster, CA
- onsite
- Temporary / Contract
- 20.9 - 24.2 USD / Hourly
- We are looking for a Customer Service Representative to join a healthcare organization in Westminster, California on a Contract assignment expected to last up to 2 months. This position supports a fast-moving executive environment by coordinating communications, schedules, and administrative priorities while helping leadership stay organized and prepared. The ideal candidate brings strong customer service instincts, sound judgment, and the ability to handle sensitive matters with professionalism in a hybrid work setting.<br><br>Responsibilities:<br>• Coordinate complex calendars, meetings, and scheduling needs to ensure leaders remain aligned on priorities and upcoming commitments.<br>• Arrange travel, prepare itineraries, and manage related logistics so business activities run efficiently and without unnecessary disruption.<br>• Review incoming requests, messages, and concerns, then prioritize and escalate items appropriately, including matters requiring discretion.<br>• Prepare agendas, presentation materials, correspondence, and summaries that support executive meetings, planning sessions, and follow-up actions.<br>• Support board and leadership meetings by organizing logistics, tracking action items, and helping each session stay on schedule.<br>• Partner with internal teams, including HR, to assemble recurring company communications and presentation content for leadership events.<br>• Conduct research and compile insights that assist executives with planning, decision-making, and special initiatives.<br>• Maintain clear communication across senior stakeholders while safeguarding confidential business information.<br>• Take ownership of assigned projects and monitor progress through completion, adapting quickly as priorities shift in a dynamic environment.
- 2026-11-06T00:00:00Z
- Westminster, CA
- onsite
- Temporary / Contract
- 23.75 - 27.5 USD / Hourly
- We are looking for a Customer Service Representative to support members and prospective members with pharmacy benefit questions in Westminster, California. This Long-term Contract position is ideal for someone who thrives in a fast-paced call center setting and is committed to delivering accurate, compassionate service. The person in this role will handle benefit-related inquiries, coordinate refill support with network pharmacies, and ensure each interaction is documented thoroughly while meeting healthcare compliance standards.<br><br>Responsibilities:<br>• Respond to inbound member and prospective member inquiries related to pharmacy benefits, coverage details, and service options.<br>• Provide assistance with prescription refill coordination by working with approved pharmacy partners when additional support is needed.<br>• Escalate medication-related or clinical issues to appropriate clinical leadership for review and follow-up.<br>• Partner with internal teams focused on medication adherence to support outreach efforts and help improve member outcomes.<br>• Participate in assigned calling campaigns designed to enhance member service and strengthen engagement.<br>• Follow established procedures, reference materials, and departmental guidelines to complete work accurately and efficiently.<br>• Identify workflow challenges, communicate improvement ideas to management, and report operational issues through proper channels.<br>• Record member interactions, actions taken, and required follow-up in designated systems according to documentation standards.<br>• Attend team meetings, training sessions, and ongoing coaching activities to maintain service quality and performance expectations.<br>• Comply with all applicable federal, state, and organizational regulations, policies, and operational requirements.
- 2026-10-29T00:00:00Z
- Diamond Bar, CA
- onsite
- Temporary / Contract
- 20 - 21 USD / Hourly
- We are looking for a Customer Service Representative to support membership services for a manufacturing organization in Diamond Bar, California. This Long-term Contract opportunity is ideal for someone who enjoys assisting customers, handling high-volume communication, and maintaining accurate records in a fast-paced environment. The person in this role will help deliver responsive service across phone and administrative channels while ensuring a detail-oriented and positive customer experience.<br><br>Responsibilities:<br>• Manage incoming customer calls and respond to service-related questions with accuracy and courtesy<br>• Place outbound calls as needed to follow up on requests, clarify account details, or provide updates<br>• Enter orders, service requests, and customer information into CRM and internal databases with a high level of accuracy<br>• Maintain organized documentation of customer interactions, transactions, and resolutions for recordkeeping purposes<br>• Support membership-related inquiries by providing clear guidance and timely issue resolution<br>• Coordinate with internal teams to address escalated concerns and ensure smooth completion of customer requests<br>• Perform data entry and administrative support tasks that contribute to efficient daily operations<br>• Participate in outreach activities and customer communications that strengthen engagement and service delivery
- 2026-10-30T00:00:00Z
- Carlsbad, CA
- onsite
- Temporary / Contract
- 24 - 30 USD / Hourly
- <p>A commercial construction and building services company is looking for a Project Documentation & Service Support Coordinator to help keep field operations organized and project paperwork moving. This role is well suited to someone who enjoys working behind the scenes to coordinate project details, track documentation, and support communication between field teams, project managers, and customers. You’ll play an important role in keeping records current and helping teams stay ahead of deadlines. Construction administration or project support experience is preferred, but strong coordination skills and a willingness to learn project-specific systems may also translate well.</p><p><strong>Key Responsibilities</strong></p><ul><li>Maintain project folders, contracts, change orders, work orders, and supporting documents.</li><li>Track insurance certificates, subcontractor paperwork, permits, and other required project records.</li><li>Coordinate field schedules, site visits, service appointments, and customer notifications.</li><li>Follow up with project managers and subcontractors regarding missing documentation or approvals.</li><li>Prepare project status trackers, meeting notes, and administrative reports.</li><li>Assist with purchase orders, vendor records, and invoice backup documentation.</li><li>Monitor project milestones and flag overdue paperwork or upcoming deadlines.</li><li>Organize closeout documentation, including warranties, service records, and completion forms.</li><li>Update project management systems and shared spreadsheets.</li><li>Respond to routine customer and vendor inquiries and direct technical questions to the appropriate team.</li></ul><p><br></p>
- 2026-10-22T00:00:00Z