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6 results for Call Center Specialist in Murrieta, CA

Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
21 - 25 USD / Hourly
Healthcare customer service requires more than just answering questions—it requires clarity, patience, and precision. We are seeking a Customer Service Representative to support a growing healthcare organization in San Diego. This role focuses on assisting patients with scheduling, insurance inquiries, and general support while ensuring a high level of professionalism and confidentiality. This is a great opportunity for someone who enjoys structured processes but also values meaningful interactions with people. RESPONSIBILITIES<ul><li>Handle inbound and outbound calls related to scheduling, billing, and general inquiries</li><li>Assist patients with appointment coordination and follow-ups</li><li>Verify insurance information and explain basic coverage details</li><li>Maintain accurate patient records within electronic systems</li><li>Resolve patient concerns or escalate issues appropriately</li><li>Support administrative tasks such as data entry and documentation</li><li>Ensure compliance with HIPAA and company policies</li></ul>
2026-04-24T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary / Contract
26.6 - 28 USD / Hourly
We are looking for a Customer Service Representative for a Contract position based in Irvine, California. This role supports participant scheduling and service coordination by managing frequent updates, resolving coverage issues, and maintaining accurate records across internal systems. The ideal candidate brings strong customer service experience, communicates clearly with families and staff, and stays organized in a fast-paced environment with changing priorities. Responsibilities: • Coordinate participant schedules by matching Behavior Interventionists with individuals based on location, qualifications, availability, and program requirements. • Communicate with participants, families, and clinical staff to arrange service times and adjust appointments while ensuring timely updates reach all involved parties. • Manage a high volume of inbound and outbound scheduling communication with professionalism, addressing changes, conflicts, and urgent coverage needs throughout the day. • Track attendance and assignment changes daily, identify gaps in coverage, and reassign services when needed to maintain continuity of care. • Maintain precise scheduling documentation in the designated computer system and confirm that schedule updates are acknowledged and followed. • Prepare service verification reports for payroll and billing, reviewing data for accuracy and resolving discrepancies with the appropriate teams. • Review fulfillment levels and compliance-related metrics, identify service gaps, and support action plans to improve scheduling outcomes. • Partner with Payroll, Billing, and Human Resources to help ensure correct pay status, service records, and contract-related documentation. • Support team operations by organizing or attending meetings, trainings, and staff sessions, and assist with onboarding or cross-training of scheduling team members as needed.
2026-04-24T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Irvine, California. In this Contract to permanent position, you will play a vital role in ensuring exceptional customer experiences by addressing inquiries, resolving issues, and maintaining strong relationships with our clients. This position is ideal for a proactive individual who thrives in a fast-paced environment and is ready to contribute to the success of a company in the Health Pharma/Biotech industry. Responsibilities: • Address customer inquiries and concerns professionally and efficiently, ensuring a high level of satisfaction. • Resolve customer issues from start to finish by coordinating with internal departments and providing timely updates. • Utilize multiple internal systems to deliver accurate and consistent service throughout the day. • Provide constructive feedback to management regarding service challenges or customer concerns to support continuous improvement. • Participate in special projects as assigned, contributing to team and organizational goals. • Accurately manage order processing, shipping coordination, and customer account setup while troubleshooting potential issues. • Maintain thorough and accurate records of interactions, ensuring all data is entered with attention to detail. • Collaborate with team members and other departments to meet customer needs and resolve complex cases. • Handle mandatory overtime when requested to meet operational demands.
2026-04-22T00:00:00Z

Customer Service Representative

Ladera Ranch, CA
onsite
Temporary to Hire
21.85 - 24 USD / Hourly
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Ladera Ranch, California. This is a Contract to permanent position where you will play a key role in providing exceptional service to our customers through both inbound and outbound communication. If you thrive in a fast-paced environment and enjoy problem-solving, this opportunity is for you. Responsibilities: • Respond to approximately 10 inbound calls daily, addressing customer inquiries and concerns with professionalism. • Conduct 30 to 80 outbound calls per day after completing training, ensuring timely follow-ups and effective communication. • Provide detailed information to customers by sending follow-up links and guiding them through next steps. • Maintain accurate and timely records of customer interactions within the Salesforce platform. • Resolve issues related to order entry and manage customer accounts efficiently. • Collaborate with team members to ensure high-quality customer service and satisfaction. • Stay informed about company products and services to address customer needs effectively. • Identify opportunities to enhance customer experiences and suggest improvements to processes. • Adhere to company policies and procedures while handling sensitive customer information.
2026-04-21T00:00:00Z

Customer Service Representative

Carlsbad, CA
onsite
Temporary / Contract
20 - 27 USD / Hourly
We are looking for a compassionate and organized Customer Service Representative to join a busy veterinary hospital in Carlsbad. This role is ideal for someone who enjoys working with people and animals, and who can remain calm, empathetic, and professional in a fast-paced clinical setting. You will serve as the primary point of contact for pet owners, helping coordinate appointments, answer questions, and ensure a smooth experience for both clients and patients. RESPONSIBILITIES<ul><li>Greet clients and pets, creating a welcoming and supportive environment</li><li>Schedule appointments and manage daily calendars</li><li>Answer phones and respond to client inquiries regarding services, pricing, and care</li><li>Assist with patient check-in/check-out and maintain accurate records</li><li>Process payments and explain invoices or treatment plans</li><li>Coordinate with veterinary staff to ensure efficient patient flow</li><li>Maintain cleanliness and organization of the front office</li><li>Provide general administrative support as needed</li></ul>
2026-04-24T00:00:00Z

Spanish Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
18.5 - 22 USD / Hourly
Our client is seeking a dedicated Bilingual Spanish Customer Service Representative to join their team. This position is ideal for candidates who excel at communicating effectively in both English and Spanish, offer exceptional customer support, and thrive in a dynamic, fast-paced environment. Key Responsibilities:<ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat in both English and Spanish</li><li>Address and resolve customer issues, ensuring a positive and inclusive customer experience</li><li>Accurately maintain records of customer interactions and transactions</li><li>Collaborate with internal teams to resolve customer concerns</li><li>Assist with order entry, account updates, and providing product or service information</li><li>Support additional administrative tasks as needed</li></ul>
2026-04-16T00:00:00Z