We are seeking a ServiceNow Support Specialist to assist with managing and resolving user inquiries via the ServiceNow platform. Key Responsibilities: Respond to and resolve ServiceNow tickets related to training inquiries Troubleshoot platform issues and escalate complex problems Provide guidance on ServiceNow usage Support administrative tasks such as printing/shipping materials and coordinating room logistics Top 3 Requirements: Proven experience using ServiceNow (SNOW) Strong sense of urgency and responsiveness Excellent communication skills Ideal Candidate: A detail-oriented, customer-focused detail oriented with a background in IT service management tools and a proactive approach to problem-solving.
<p>Are you seeking an opportunity to contribute your organizational and analytical skills to the world of intellectual property? An exciting opportunity is available for a detail-oriented <strong>Patent Docketing Specialist</strong> to join a dynamic team within the legal field. This role offers the chance to support critical patent filing, prosecution, and maintenance processes while working alongside talented professionals at the forefront of innovation. <strong>Though this position is remote, at this time candidates need to be local to the Minneapolis, MN or Denver, CO areas.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately analyze and docket new patent application filings, office actions, formalities, and other correspondence related to patent matters.</li><li>Review documents from the USPTO, international patent offices, and foreign agents to ensure deadlines are identified and docketed following established procedures.</li><li>Maintain accurate records in the IP docket database and conduct periodic system audits as needed.</li><li>Monitor open due dates and proactively follow up with attorneys or internal client teams, advancing deadlines per country-specific laws and procedural guidelines.</li><li>Generate and distribute relevant docket reports to attorneys and internal teams based on established practices.</li><li>Create new docket records within the IP database system and assist with patent file intake, transfer-outs, and corresponding audits.</li><li>Collaborate with attorneys, support staff, and other docketing professionals to handle overflow or provide administrative assistance as required.</li></ul>
We are looking for a skilled Benefits Administrator to join our team on a contract basis. In this role, you will play a key part in ensuring the effective administration of employee benefit programs while providing guidance to employees regarding eligibility and coverage. This position is based in Eden Prairie, Minnesota, and offers a 100% remote work arrangement for a duration of 3-6 months.<br><br>Responsibilities:<br>• Provide comprehensive support for the administration of employee benefit programs, including health, retirement, and leave policies.<br>• Manage and oversee company leave programs, ensuring compliance with legal and company requirements.<br>• Assist employees by providing detailed explanations of benefit eligibility, coverage amounts, and enrollment processes.<br>• Coordinate and support open enrollment activities, ensuring smooth execution and employee engagement.<br>• Utilize SAP SuccessFactors HCM to maintain accurate benefit records and streamline processes.<br>• Address employee inquiries related to benefits and leave, delivering timely and thorough assistance.<br>• Collaborate with HR and management teams to improve benefit communication and processes.<br>• Ensure adherence to federal and state regulations regarding benefits and leave administration.<br>• Monitor and resolve issues related to leave of absence requests and benefit discrepancies.<br>• Contribute to the development of benefit documentation and training materials for employees.
We are looking for an experienced Full Charge Bookkeeper to join our team in Woodbury, Minnesota. In this role, you will take ownership of critical financial management tasks, ensuring accurate bookkeeping and compliance with accounting standards. This position offers an opportunity to work in a dynamic environment while contributing to the overall success of the organization.<br><br>Responsibilities:<br>• Maintain and update the general ledger to ensure accurate financial records and reconciliations.<br>• Manage accounts payable and accounts receivable processes, including invoice handling and payment tracking.<br>• Prepare and post journal entries, conducting monthly balance sheet reconciliations to ensure accuracy.<br>• Oversee payroll operations, ensuring timely processing and compliance with relevant laws and regulations.<br>• Generate detailed financial reports, including income statements, cash flow analyses, and budget variance reports.<br>• Conduct account analysis to identify discrepancies and resolve issues effectively.<br>• Assist in preparing tax returns and ensure timely submission of all tax-related documentation.<br>• Collaborate with external auditors during annual audits by providing required financial records and documentation.<br>• Utilize accounting software such as QuickBooks, Sage, or Xero to streamline bookkeeping processes.<br>• Stay informed about changes in accounting regulations and implement best practices to maintain compliance.
We are looking for a detail-oriented Staff Accountant to join our team on a contract basis in Brooklyn Park, Minnesota. In this role, you will play a key part in managing corporate tax processes, ensuring compliance, and maintaining accurate financial records. This is an excellent opportunity to contribute your expertise in accounting within the construction industry.<br><br>Responsibilities:<br>• Prepare and file corporate tax returns while ensuring compliance with federal and state regulations.<br>• Manage and calculate sales tax obligations, addressing any discrepancies promptly.<br>• Record and reconcile journal entries to maintain accurate financial data.<br>• Oversee the general ledger, ensuring all accounts are balanced and up-to-date.<br>• Assist in preparing financial statements and reports for internal and external stakeholders.<br>• Conduct periodic audits to verify the accuracy of financial records and transactions.<br>• Collaborate with other departments to streamline accounting processes and improve efficiency.<br>• Provide support during tax audits by gathering documentation and answering inquiries.
<p>We are looking for a skilled Payroll Specialist to join a team in New Brighton, Minnesota. This is a long-term contract opportunity for an individual with strong attention to detail and expertise in managing full-cycle payroll processes across multiple states. The role involves ensuring accuracy, compliance, and efficiency in payroll operations while supporting corporate-level payroll services.</p><p><br></p><p>Responsibilities:</p><p>• Process full-cycle payroll for multiple companies, ensuring compliance with federal, state, and local tax regulations.</p><p>• Support payroll operations during acquisitions, including onboarding new hires and managing data entry in payroll systems.</p><p>• Conduct payroll tax filings, reporting, and reconciliations with a focus on accuracy and timeliness.</p><p>• Manage month-end, quarter-end, and year-end payroll close processes, including reconciliations and liability account reviews.</p><p>• Handle union payrolls and ensure proper setup and compliance with union agreements.</p><p>• Prepare positive pay files and process child support payments in accordance with legal requirements.</p><p>• Collaborate with accounting teams to ensure payroll data ties accurately to the general ledger.</p><p>• Perform testing, validation, and troubleshooting for payroll system upgrades or transitions.</p><p>• Address and resolve payroll discrepancies promptly, maintaining high levels of employee satisfaction and trust.</p>
<p>We are looking for a skilled Billing Specialist to join a dynamic and detail-oriented services team in Minneapolis, Minnesota. This role is ideal for individuals with a background in accounts receivable and billing processes who are eager to contribute to a stable and growing organization. The position offers flexibility with remote work options three days per week and includes a competitive benefits package.</p><p><br></p><p>Responsibilities:</p><p>• Manage billing activities to ensure timely and accurate invoicing for clients.</p><p>• Perform accounts receivable functions, including tracking, reporting, and resolving discrepancies.</p><p>• Utilize financial software, such as Aderant and Costpoint, to process invoices and maintain records.</p><p>• Communicate with customers to address inquiries or issues related to billing and payments.</p><p>• Collaborate with internal teams to streamline billing processes and improve efficiency.</p><p>• Monitor account balances and follow up on overdue payments to ensure timely collection.</p><p>• Export and analyze customer service data to support billing operations.</p><p>• Generate regular financial reports to provide insights on billing and accounts receivable performance.</p><p>• Assist with implementing improvements to billing systems and workflows.</p><p>• Ensure compliance with company policies and industry standards in all billing activities.</p>
We are looking for an experienced Epicor Kinetic Developer to support and enhance ERP systems for a global manufacturing and distribution organization based in Maple Grove, Minnesota. This Contract-to-Permanent position offers an opportunity to lead key initiatives, resolve technical challenges, and contribute to the optimization of critical business processes. The role requires expertise in Epicor Kinetic systems, with a focus on Advanced Requisition Management and Financial Planning & Analysis modules.<br><br>Responsibilities:<br>• Oversee day-to-day operations, security, reporting, and system maintenance of the Epicor Kinetic ERP platform to ensure optimal performance.<br>• Design, customize, and maintain dashboards and reports for improved business insights.<br>• Troubleshoot and resolve ERP-related issues, while managing IT Help Desk requests linked to Epicor Kinetic.<br>• Develop and implement standardized processes, procedures, and training programs for system users.<br>• Lead efforts to enhance serialization, tracking, and related workflows within the ERP system.<br>• Collaborate with cross-functional teams to support financial and manufacturing business workflows.<br>• Provide technical guidance and leadership for new ERP projects aimed at improving operational efficiency.<br>• Drive system optimization initiatives to align ERP functionality with global manufacturing and supply chain needs.
<p>We are looking for dedicated Support Desk Technicians to join our client in the west, Minnesota metro for a variety of shifts. In this long-term contract position, you will play a crucial role in providing exceptional customer support while handling technical inquiries and administrative tasks. Responsibilities:</p><ul><li>Deliver outstanding customer service by addressing technical concerns and resolving issues promptly.</li><li>Create and manage tickets within the system to ensure accurate tracking of customer inquiries.</li><li>Schedule and coordinate meetings as necessary to facilitate project tasks and communications.</li><li>Perform data entry tasks and update customer profiles to maintain accurate records.</li><li>Provide basic troubleshooting support for hardware and software issues.</li><li>Handle inbound telephone calls and manage multi-line phone systems efficiently.</li><li>Collaborate with team members to ensure smooth execution of daily operations.</li><li>Maintain an attentive and courteous demeanor in all customer interactions.</li></ul>
<p>We are looking for a detail-oriented Operations Coordinator to join our team in Eden Prairie, Minnesota. This long-term contract position offers the opportunity to support key office functions while ensuring smooth day-to-day operations. The ideal candidate will excel in customer service, communication, and logistics, playing a vital role in the efficient execution of organizational processes. Spanish Bilingual Prefered! </p><p><br></p><p>Responsibilities:</p><p>• Manage inbound calls and provide exceptional customer service to address inquiries and resolve issues.</p><p>• Schedule appointments and coordinate logistics to ensure timely and accurate operations.</p><p>• Process invoices and payments while maintaining compliance with company policies and procedures.</p><p>• Oversee shipping and transportation services, ensuring adherence to quality standards and timelines.</p><p>• Utilize spreadsheets and Microsoft Office Suites to track and manage operational data.</p><p>• Support call center functions by prioritizing tasks and maintaining efficiency under time constraints.</p><p>• Collaborate with team members to execute standard operating procedures and improve processes.</p><p>• Monitor and maintain quality standards across all office functions and operational activities.</p><p>• Develop creative solutions to enhance operational workflows and achieve organizational goals.</p><p>• Ensure compliance with company policies while fostering effective communication and interpersonal relationships.</p>
We are looking for a detail-oriented Digital Email Proofer to join our team on a contract basis in Minneapolis, Minnesota. This role is ideal for someone with a strong eye for detail and a passion for ensuring email campaigns are flawless before deployment. If you have experience in email design, proofing, and working with email marketing platforms, this opportunity is perfect for you.<br><br>Responsibilities:<br>• Review and proofread email campaigns to ensure accuracy in content, design, and functionality.<br>• Collaborate with the design and marketing teams to maintain brand consistency across all email communications.<br>• Conduct thorough testing of email templates and campaigns across various devices and email clients.<br>• Identify and resolve any issues related to formatting, links, or design prior to deployment.<br>• Provide feedback on email designs to ensure they align with project goals and audience preferences.<br>• Monitor campaign performance post-deployment to ensure quality standards are upheld.<br>• Maintain knowledge of current email marketing trends and best practices to improve campaign effectiveness.<br>• Assist in development testing to ensure email functionality meets technical requirements.<br>• Manage multiple projects simultaneously while adhering to deadlines and quality standards.
<p>We are looking for a detail-orientedOffice Assistant to join our team in Monticello, Minnesota. In this Contract-to-Permanent position, you will play a key role in maintaining accurate and organized records while supporting various administrative tasks. This opportunity is ideal for someone with strong attention to detail, excellent customer service skills, and a proactive approach to problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Accurately input application data into designated databases and systems.</p><p>• Follow up with clients to collect and verify missing or incomplete information.</p><p>• Maintain organized records of data entries and client communications for easy access and reference.</p><p>• Perform routine quality checks to ensure data accuracy and consistency.</p><p>• Provide exceptional customer service by responding to inquiries and addressing concerns promptly.</p><p>• Utilize Microsoft Excel and Word to manage and format data effectively.</p><p>• Scan, organize, and file documents in both physical and digital formats.</p><p>• Collaborate with the team to improve data entry processes and boost efficiency.</p>
<p>We are looking for a Senior Accountant to join our team in Minneapolis, Minnesota. This role is pivotal in maintaining accurate financial records, analyzing data, and contributing to the overall financial strategy of the organization. If you thrive in a collaborative environment and have a passion for detailed financial work, this opportunity is ideal for advancing your accounting career.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and analyze monthly financial statements to ensure accuracy and compliance.</p><p>• Manage the month-end close process, ensuring all deadlines are met.</p><p>• Review and maintain general ledger accounts, verifying associated transactions.</p><p>• Oversee Accounts Payable and Accounts Receivable operations to ensure efficient workflows.</p><p>• Investigate and resolve discrepancies in financial reports promptly.</p><p>• Record monthly journal entries and reconcile accounts to maintain accurate records.</p><p>• Assist with internal and external audits by providing necessary documentation and support.</p><p>• Contribute to ad hoc financial projects and analyses as needed.</p><p>• Allocate expenditures to appropriate accounts following company policies.</p><p>• Provide coaching and guidance to accounting staff to enhance team performance.</p>
<p>We are looking for an experienced Scrum Master to join our team. In this role, you will guide Agile teams through Scrum principles, ensuring smooth collaboration and delivery of high-value products. You will act as a key facilitator, fostering transparency, accountability, and continuous improvement within teams and across projects.</p><p><br></p><p>Responsibilities:</p><p>• Lead Agile teams as a Scrum Master, ensuring the successful application of Scrum principles and practices.</p><p>• Facilitate essential Scrum ceremonies, including Sprint Planning, Daily Stand-Ups, Sprint Reviews, and Retrospectives.</p><p>• Coach teams and stakeholders on Agile methodologies to enhance productivity and alignment with organizational goals.</p><p>• Promote a culture of collaboration, accountability, and continuous improvement by developing and maintaining team working agreements.</p><p>• Monitor and report on team progress using Agile metrics such as velocity and burndown charts, ensuring transparency for all stakeholders.</p><p>• Identify and address impediments, risks, and interdependencies to ensure seamless project delivery.</p><p>• Support the organization in achieving Agile maturity by providing guidance on scaling Agile practices.</p><p>• Foster a safe and trusting environment that encourages problem-solving and open communication.</p><p>• Align team delivery practices with broader business objectives to ensure success.</p><p>• Perform additional duties as required to meet evolving business needs.</p>
<p>We are looking for an Accounts Receivable Specialist to join a team in Saint Paul, Minnesota. This contract role is ideal for someone with strong expertise in managing financial transactions and ensuring accurate account reconciliations. You will play a key part in overseeing billing processes, collections, and cash applications to maintain smooth financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage accounts receivable transactions, ensuring accuracy and timeliness.</p><p>• Handle cash applications, including posting payments and reconciling discrepancies.</p><p>• Oversee commercial collections by following up with clients on outstanding balances.</p><p>• Prepare and issue invoices, ensuring compliance with billing guidelines.</p><p>• Monitor and report on cash activity to maintain financial visibility.</p><p>• Collaborate with internal teams to resolve billing or payment-related issues.</p><p>• Maintain detailed records of accounts receivable processes and updates.</p><p>• Assist in month-end closing activities related to accounts receivable.</p><p>• Provide insights and recommendations for improving AR processes.</p><p>• Ensure adherence to financial policies and accounting standards.</p>
We are looking for an experienced Cost Accountant to join our dynamic team in White Bear Township, Minnesota. In this role, you will analyze and manage costs associated with materials, labor, and overhead while ensuring accurate inventory reporting and profitability analysis. This position is ideal for someone with a keen eye for detail and a strong background in cost accounting and manufacturing processes.<br><br>Responsibilities:<br>• Conduct detailed analysis of material, labor, fixed overhead, and variable overhead costs to identify variances and recommend strategies for improvement.<br>• Investigate profitability changes in products, determine root causes, and develop corrective actions for implementation.<br>• Manage the cost implementation process for new part numbers and ensure company-wide updates of labor and overhead rates.<br>• Perform inventory reviews to identify obsolete parts and ensure accurate reserve amounts while executing disposal procedures.<br>• Collaborate with the production team to manage scrap quantities and establish appropriate disposal or vendor return policies.<br>• Oversee the cycle count program to maintain inventory quantity accuracy and reliability.<br>• Prepare for external audits by analyzing costs using price tests and developing necessary schedules for auditors.<br>• Participate in system updates and enhancements to improve cost accounting processes.<br>• Assist in planning and forecasting by analyzing estimated costs for budgeting and determining make-versus-buy decisions.<br>• Develop and refine policies and procedures to enhance the efficiency of the cost accounting department.
