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4 results for Records Specialist in Manchester, NH

Collections Specialist

Nashua, NH
onsite
Permanent
60000 - 75000 USD / Yearly
We are looking for a detail-oriented Collections Specialist to manage and oversee the full collections process for our organization. This role is based in Nashua, New Hampshire, and will require a proactive approach to ensuring timely payments and maintaining strong customer relationships. The ideal candidate will have expertise in commercial and consumer collections, along with a strong understanding of credit management and billing practices. Responsibilities: • Manage the entire collections process, including tracking payment commitments, following up with customers, and escalating issues when necessary. • Process credit card payments, assist with cash application activities, and resolve unapplied cash or account discrepancies. • Monitor customer payment trends and credit exposure to mitigate risks and improve cash flow. • Reconcile customer accounts and ensure accurate record-keeping of all transactions. • Maintain a structured and disciplined approach to collections to meet organizational goals. • Handle collections across multiple operating companies and navigate various systems and data environments. • Standardize and implement collections policies, procedures, and best practices to streamline operations. • Collaborate with accounting teams to align on processes and achieve successful execution. • Provide regular updates on accounts receivable aging and collections performance to enhance visibility and decision-making.
2026-04-15T00:00:00Z

Billing Specialist

Boston, MA
onsite
Permanent
60000 - 70000 USD / Yearly
We are looking for a detail-oriented Billing Specialist to manage and optimize client invoicing processes in a dynamic and fast-paced environment. This role will work closely with account teams and finance leaders to ensure accurate billing, resolve client issues, and contribute to overall revenue operations. If you are organized, proactive, and thrive in collaborative settings, we encourage you to apply. Responsibilities: • Prepare, review, and issue accurate client invoices while ensuring alignment with contractual agreements. • Collaborate with account managers to verify proper coding and billing structures, including retainer, project-based, and hourly billing. • Monitor unbilled revenue and address outstanding billing matters with account teams. • Assist in accounts receivable processes by resolving client billing issues and ensuring timely collections. • Support revenue reporting and contribute to month-end and period-end financial activities. • Analyze contracts to confirm billing accuracy and compliance with agreed terms. • Recommend and implement improvements to billing practices for greater efficiency. • Manage billing system updates and ensure the integrity of computerized billing processes. • Track billable activities and maintain clear documentation for audit readiness.
2026-04-17T00:00:00Z

Operations Specialist

Littleton, MA
onsite
Temporary
40 - 45 USD / Hourly
We are looking for a detail-oriented Operations Specialist to manage and maintain the facilities and operations of a banking institution in Littleton, Massachusetts. This long-term contract position involves overseeing building systems, grounds upkeep, and vendor relationships to ensure smooth operations across all credit union locations. The role requires a proactive approach to compliance, maintenance planning, and project management. Responsibilities: • Oversee the maintenance and functionality of mechanical, electrical, and plumbing systems across multiple facilities. • Manage repair and renovation projects, ensuring they are completed within budget and on schedule. • Coordinate physical security measures, including alarm systems and key access protocols. • Develop and implement a comprehensive five-year facilities and preventative maintenance plan. • Supervise vendor relationships for services such as janitorial work, landscaping, and snow removal. • Ensure compliance with local, state, and federal safety regulations, maintaining accurate documentation. • Act as the primary liaison for construction and renovation projects, collaborating with contractors to meet deadlines and budgetary requirements. • Negotiate and manage contracts with vendors, maintaining detailed records of agreements and equipment. • Administer office supply procurement systems and ensure operational efficiency. • Conduct occasional physical activities related to facilities inspections and maintenance.
2026-04-13T00:00:00Z

Collections Supervisor

Manchester, NH
onsite
Permanent
0 - 0 USD / Yearly
We are looking for an experienced Collections Supervisor to lead a dedicated team of professionals within the financial services industry. Based in Manchester, New Hampshire, this role is ideal for someone with a strong background in consumer lending products, including mortgages, auto loans, and credit cards. The successful candidate will play a pivotal role in achieving performance goals, fostering team development, and driving operational excellence. Responsibilities: • Supervise and support a team of Collections Representatives, ensuring adherence to performance standards and company policies. • Monitor calls to evaluate quality, compliance, and effectiveness, providing constructive feedback for improvement. • Ensure team members consistently meet productivity goals and maintain high-quality service standards. • Analyze and report on collections metrics, identifying trends and opportunities for improvement. • Resolve escalated customer concerns and manage complex account issues with professionalism and efficiency. • Conduct regular one-on-one meetings with team members to review performance, set goals, and provide coaching. • Facilitate learning and development opportunities to enhance team capabilities and individual growth. • Collaborate with leadership to implement process improvements that optimize collections strategies. • Promote a culture of accountability and continuous improvement within the team. • Maintain up-to-date knowledge of consumer lending products to support team operations effectively.
2026-04-09T00:00:00Z