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20 results for Help Desk Support Manager in Louisville, KY

Legal Customer Service Representative

Louisville, KY
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are seeking a detail-oriented and client-focused Legal Customer Service Representative to support clients, attorneys, and internal teams by providing exceptional service and administrative support. In this role, you will serve as a key point of contact for client inquiries, case updates, appointment scheduling, and general legal support functions. The ideal candidate is professional, organized, and comfortable handling sensitive information in a fast-paced legal environment. The Legal Customer Service Representative position is onsite, Monday - Friday: 8AM-5PM. Key Responsibilities<ul><li>Respond to inbound calls, emails, and client inquiries in a timely and professional manner</li><li>Provide excellent customer service to clients seeking information related to legal matters, case status, documentation, and next steps</li><li>Schedule consultations, meetings, and follow-up appointments for attorneys and legal staff</li><li>Maintain accurate client records, case notes, and communications in internal systems</li><li>Assist with intake processes by collecting and verifying client information and documentation</li><li>Route calls and messages to the appropriate legal team members</li><li>Support document preparation, filing, scanning, and general administrative tasks</li><li>Follow established procedures to ensure confidentiality and compliance with legal and company standards</li><li>Escalate complex or urgent issues to attorneys or senior staff as appropriate</li><li>Collaborate with legal and administrative teams to ensure a positive client experience</li></ul>
2026-05-29T17:48:49Z

Payroll Supervisor/Manager

Lexington-fayette, KY
onsite
Permanent / Full Time
95000.00 - 105000.00 USD / Yearly
Payroll SupervisorWe are seeking an experienced payroll professional to lead end-to-end payroll operations in a fast-paced environment. This role is responsible for ensuring accurate, compliant, and timely payroll processing while driving process improvements and supporting a high level of employee service. Key Responsibilities<ul><li>Lead full-cycle payroll processing for hourly and salaried employees, ensuring accurate and timely bi-weekly payroll execution.</li><li>Oversee payroll deductions, including taxes, garnishments, and benefits, ensuring compliance and accuracy.</li><li>Serve as the primary point of contact for payroll inquiries, resolving employee concerns with professionalism and discretion.</li><li>Support internal audits and external requests related to payroll, benefits, workers’ compensation, and unemployment.</li><li>Manage payroll-related programs, including retirement plans, leave tracking, and timekeeping processes.</li><li>Ensure compliance with federal, state, and local payroll regulations; maintain and enhance audit controls and procedures.</li><li>Review and reconcile payroll tax data, resolve discrepancies, and support accurate quarterly filings.</li><li>Coordinate year-end payroll activities, including W-2 validation, corrections, and amendments.</li><li>Partner with third-party providers on system updates, issue resolution, and testing of payroll changes.</li><li>Lead, coach, and prioritize payroll team activities; prepare reporting and accounting support, including general ledger files, accruals, and headcount analysis.</li></ul>
2026-05-08T20:29:03Z

Accounting Manager/Supervisor

Louisville, KY
onsite
Permanent / Full Time
85000.00 - 120000.00 USD / Yearly
We are looking for an experienced Accounting Manager/Supervisor to lead core financial operations in Louisville, Kentucky. This role will oversee accounting activities, billing accuracy, cash visibility, and compliance efforts while helping leadership make informed business decisions. The ideal candidate brings strong technical accounting knowledge, sound judgment, and the ability to coordinate effectively with external partners and internal stakeholders. Responsibilities: • Lead the monthly, quarterly, and year-end close cycle, ensuring financial records are completed accurately and on schedule. • Evaluate reports and deliverables prepared by outside accounting partners and confirm that supporting documentation and internal controls remain up to date. • Administer customer agreements from setup through record retention, while ensuring pricing details are documented clearly and reflected correctly in invoices. • Oversee the end-to-end billing process, including customer onboarding in financial systems, subscription configuration, and timely invoicing. • Monitor cash positions, prepare near-term cash projections, and maintain effective relationships with banking institutions and financial account providers. • Compare financial results to the annual budget and provide leadership with meaningful visibility into performance trends. • Manage payroll processing, coordinate with payroll vendors, and calculate variable earnings such as commissions and bonus payments. • Support equity administration activities, coordinate tax-related matters with external advisors, and manage insurance coverage renewals. • Maintain accounting, billing, payroll, and contract platforms, improve system integrations, and build reporting tools and dashboards for leadership. • Oversee key finance-related vendors, including accounting, tax, payroll, insurance, and software providers, to ensure dependable and timely service.
2026-05-15T20:13:49Z

Sr. Manager, Counsel M&A

Lexington, KY
onsite
Permanent / Full Time
180000.00 - 220000.00 USD / Yearly
We are looking for an experienced legal counsel to support mergers and acquisitions activity while advising on complex corporate and commercial matters. This role will partner closely with internal stakeholders and the legal team to structure, review, and negotiate a wide range of agreements that align with business objectives and legal standards. The ideal candidate brings strong judgment, a practical approach to risk management, and deep experience handling sophisticated transactions in a fast-paced in-house environment. Responsibilities:• Lead legal support for mergers, acquisitions, and related strategic transactions from initial review through closing.• Prepare, review, and negotiate commercial agreements to protect company interests while enabling business goals.• Provide counsel on corporate law matters, including transaction structure, governance considerations, and legal risk assessment.• Draft, revise, and finalize contracts with clear, enforceable terms tailored to operational and strategic needs.• Partner with business leaders and cross-functional teams to resolve contractual issues and support timely decision-making.• Evaluate transaction documents and identify legal exposures, recommending practical solutions to mitigate risk.• Support licensing and other legal documentation requirements associated with corporate and commercial activities.
2026-05-09T02:28:42Z

Manager of Compliance & Reporting

Louisville, KY
onsite
Permanent / Full Time
65000.00 - 90000.00 USD / Yearly
We are looking for a detail-oriented compliance leader to oversee reporting, regulatory documentation, and audit readiness for operations in Louisville, Kentucky. This position plays a central role in maintaining accurate filings, supporting tax-related reporting, and partnering with warehouse, production, supply chain, and sales teams to keep compliance activities organized and on schedule. The ideal candidate brings strong analytical skills, a practical understanding of regulated reporting environments, and the ability to manage multiple deadlines with precision. Responsibilities: • Direct the organization’s compliance and reporting activities across all applicable business units and partner locations. • Compile, review, and submit recurring monthly reports, ensuring filings are complete, accurate, and delivered on time. • Monitor excise-tax-related shipments, match monthly transaction records to payment activity, and resolve discrepancies through reconciliation. • Prepare export documentation and tax recovery submissions, including claims related to returned product where applicable. • Maintain required permits, licenses, and registrations, keeping records current for all covered entities and operating locations. • Work closely with inventory, supply chain, and warehouse teams to validate month-end counts and support inventory reporting accuracy. • Organize and lead periodic inventory reviews and annual internal compliance audits across relevant facilities and partner sites. • Serve as the primary coordinator for external audits conducted by federal, state, and local agencies, including document preparation and on-site support. • Examine shipping records, operational reports, and inventory data to confirm reporting accuracy and identify issues such as excess storage loss claims. • Provide compliance guidance to sales, production, and shipping teams on reporting requirements, formulas, and related regulatory matters.
2026-05-19T18:13:49Z

IT Manager

Madison, IN
onsite
Permanent / Full Time
100000.00 - 130000.00 USD / Yearly
Our client is seeking a Technology Manager to serve as a strategic IT leader and business partner across the organization. This individual will drive technology initiatives that support core business operations, optimize enterprise systems, and align IT capabilities with long-term business goals. This role blends business analysis, IT leadership, and project delivery, requiring someone who can influence stakeholders, lead teams, and execute complex technology solutions in a manufacturing environment. Key Responsibilities:<ul><li>Lead and develop a team supporting enterprise systems including ERP, CRM, MES, and other business platforms</li><li>Partner with business leaders to identify needs and implement scalable technology solutions</li><li>Own IT project delivery—prioritization, resourcing, budgeting, and execution (on time and within budget)</li><li>Collaborate with IT leadership to build and maintain multi-year technology roadmaps aligned to business strategy</li><li>Manage relationships with managed service providers, vendors, and system integrators</li><li>Oversee operational IT support for the site/region, ensuring high performance and cost efficiency</li><li>Ensure compliance with SOX and internal controls, including policy development and audit readiness</li><li>Support disaster recovery and business continuity planning through testing and execution</li><li>Drive process improvement through data, reporting, and cross-functional collaboration</li><li>Mentor and develop team members through coaching, performance management, and career development</li></ul>
2026-05-21T18:58:44Z

Accounting Manager/Supervisor

Georgetown, KY
onsite
Permanent / Full Time
90000.00 - 110000.00 USD / Yearly
Hybrid- MUST live in Kentucky. 2 days remote only We are looking for an experienced Accounting Manager to oversee core accounting operations for a transport organization in Georgetown, Kentucky. This role will lead the monthly close process, maintain the integrity of the general ledger, and support accurate financial reporting. The ideal candidate brings strong technical accounting knowledge, a hands-on approach to reconciliations and journal entries, and the ability to coordinate effectively with auditors and internal stakeholders. Responsibilities:• Direct the month-end closing cycle to ensure timely and accurate completion of all accounting activities.• Maintain and review general ledger activity, identifying discrepancies and resolving issues that affect financial accuracy.• Prepare and approve journal entries with supporting documentation in accordance with accounting standards and company policy.• Perform detailed account reconciliations and follow through on outstanding items to keep balances current and reliable.• Support the preparation of financial reports and provide analysis that helps leadership understand operating results.• Coordinate audit-related requests, organize required schedules, and act as a key contact during financial statement audit activities.• Oversee daily accounting workflows and help strengthen processes that improve control, consistency, and efficiency.• Utilize Sage 300 to manage accounting records, reporting needs, and routine financial transactions.
2026-05-29T20:44:06Z

HR Generalist

Louisville, KY
onsite
Permanent / Full Time
40000.00 - 55000.00 USD / Yearly
We are looking for a dedicated Executive Assistant to provide high-level support for top company executive leaders. This key position will be responsible for managing schedules, coordinating communications, and additional administrative support as needed. This role requires exceptional organizational skills, discretion and the ability to handle multiple priorities with professionalism. This an onsite position located in Louisville, KY offering schedule flexibility and a great company culture. Responsibilities:· Manage calendars, schedule meetings and coordinate travel arrangements for senior leaders· Sit in on-board meetings with executive leaders and plan materials/presentations in advance for these meetings· Prepare and edit correspondence, reports, presentations and other documents· Organize and maintain confidential files, records and databases· Serve as a liaison between executives, staff and external stakeholders· Assist with planning and execution of department initiatives and events· Monitor deadlines and follow up on action items to ensure timely completion· Support budget tracking and expense reporting processes· Handle incoming communications and prioritize responses as needed· Maintain office procedures and ensure compliance with company standards· Support executive leaders in driving fun work environment and support planning events to drive office engagement and company culture.
2026-05-27T12:23:48Z

Manager of Financial Reporting

Louisville, KY
onsite
Permanent / Full Time
80000.00 - 100000.00 USD / Yearly
We are looking for an experienced financial reporting leader to oversee consolidated reporting activities and support accurate, compliant financial statements for the organization. This role is based in Louisville, Kentucky, and plays a key part in monthly close, annual reporting, technical accounting matters, and acquisition-related analysis. The ideal candidate brings strong U.S. GAAP knowledge, sound judgment, and the ability to guide complex accounting processes while managing critical deliverables and team performance. Responsibilities: • Oversee the monthly creation and review of consolidated financial results, ensuring reporting is complete, accurate, and aligned with U.S. GAAP requirements. • Research complex accounting topics and lead the adoption of newly issued or updated accounting guidance across the organization. • Manage the annual financial reporting cycle, including audit coordination, preparation of financial statements, and development of note disclosures. • Assess purchase agreements for newly completed transactions and determine the related accounting treatment, including supervision of opening and post-acquisition balance sheet activity. • Provide leadership and direction to a Senior Corporate Accountant handling equity-related transactions such as redemptions, capital contributions, and distributions involving minority interests. • Monitor the calculation and reconciliation of net income allocations among legal entities to maintain consistency and accuracy in financial records. • Ensure acquisition holdbacks and contingent payout obligations are reviewed and processed correctly within required timelines. • Partner with internal stakeholders to strengthen reporting controls, resolve accounting issues, and improve the quality of financial information delivered to leadership.
2026-05-05T14:04:23Z

Administrative Coordinator

Louisville, KY
onsite
Temporary / Contract
18.00 - 20.00 USD / Hourly
We are looking for an experienced and service-oriented Administrative Coordinator to support daily workplace operations in Louisville, Kentucky. This Contract position plays an important role in creating an organized, welcoming, and efficient office environment by coordinating front desk activities, administrative services, and employee support functions. The ideal candidate brings strong judgment, attention to detail, and the ability to manage multiple priorities while maintaining a detail-oriented approach. You will work across teams to help keep the office running smoothly and ensure a positive experience for employees and visitors alike. The Administrative Coordinator position is onsite, Monday - Friday 8AM-5PM. Responsibilities:• Welcome visitors, oversee guest check-in activities, and maintain a detail-oriented front desk experience that reflects high service standards.• Coordinate essential office support functions such as incoming and outgoing mail, courier activity, document scanning, and general administrative processing.• Track and replenish workplace supplies, snacks, and beverages to keep shared spaces stocked, organized, and ready for daily use.• Arrange meeting logistics, catering needs, calendars, and on-site events while partnering with internal teams to support smooth execution.• Respond promptly to workplace service requests through internal systems and follow issues through to completion with clear communication and follow-up.• Work with building management and service partners to help maintain office safety, appearance, and overall functionality.• Contribute to safety readiness efforts, including participation in floor support or emergency response programs as needed.• Manage recurring administrative workflows with a high degree of accuracy, ensuring deadlines are met and confidential information is handled appropriately.• Identify opportunities to improve office processes and recommend practical changes that enhance efficiency and employee experience.
2026-05-22T16:08:45Z

Supply Chain Manager

Louisville, KY
onsite
Permanent / Full Time
80000.00 - 90000.00 USD / Yearly
We are looking for a hands-on Supply Chain Manager to lead day-to-day purchasing, logistics, and inventory operations in Louisville, Kentucky. This role oversees a small team while driving efficient material flow, reliable vendor coordination, and accurate stock management across a diverse product portfolio. The ideal candidate brings strong operational judgment, a practical leadership style, and experience using QuickBooks Desktop to support business performance in a growing environment. Responsibilities: • Lead end-to-end supply chain activities, including procurement, inbound and outbound logistics, inventory control, and replenishment planning. • Supervise and support two direct reports, providing direction to the logistics and purchasing function and the warehouse inventory lead. • Build and maintain effective relationships with approximately 50 vendors to improve service levels, pricing, and supply continuity. • Monitor inventory across a broad catalog of roughly 700 unique items, ensuring stock accuracy and minimizing shortages or excess materials. • Analyze purchasing and inventory data to improve input usage, streamline workflows, and strengthen overall operational efficiency. • Coordinate shipping and distribution activities to meet customer expectations for a varied range of food and sauce products. • Use QuickBooks Desktop to manage purchasing records, inventory updates, and reporting that supports sound operational decisions. • Partner with internal stakeholders to resolve supply issues, adjust priorities, and maintain smooth day-to-day execution in a roll-up-your-sleeves environment.
2026-05-14T15:23:45Z

Sr. Accountant

Madison, IN
onsite
Permanent / Full Time
75000.00 - 110000.00 USD / Yearly
We are looking for an experienced Sr. Accountant to join a growing manufacturing organization in Madison, Indiana. This role offers meaningful exposure to core accounting operations, financial analysis, and cross-functional collaboration in a fast-paced environment. The position is well suited for someone who values skill development, enjoys improving processes, and wants to work closely with leadership on high-impact financial activities. Responsibilities: • Drive monthly and annual close activities by preparing supporting schedules and helping ensure timely completion of reporting deadlines. • Record and review journal entries, accruals, and general ledger transactions to maintain accurate financial records. • Perform account and bank reconciliations, investigate discrepancies, and resolve variances with attention to detail. • Evaluate financial performance by comparing budgeted results to actual outcomes and summarizing key findings for management. • Support the preparation and integrity of financial statements through careful analysis and documentation. • Assist with tax-related reporting and provide backup documentation needed for compliance and filing activities. • Partner with operational and finance leaders on process enhancements that improve efficiency, accuracy, and visibility. • Contribute to special projects that strengthen accounting workflows and support broader business objectives.
2026-05-15T18:23:49Z

Legal Secretary

Louisville, KY
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a dependable Legal Secretary to support a busy legal team in Louisville, Kentucky. This contract-to-permanent position offers the opportunity to contribute to day-to-day office and legal administrative operations while building long-term potential within the organization. The role is fully onsite and is ideal for someone who is organized, thorough, and comfortable managing document-heavy work in a legal environment. The hours for the position are onsite Monday - Friday, 8AM - 5PM. Responsibilities:• Manage incoming and outgoing mail, ensuring documents are distributed, processed, and filed promptly.• Prepare, format, and revise legal and administrative documents using Microsoft Word and Excel.• Maintain organized paper and electronic filing systems for legal records, correspondence, and case-related materials.• Draft and edit business correspondence and routine communications with accuracy and care.• Provide day-to-day administrative support to legal staff, including answering phone calls, scheduling, document handling, and general office coordination.• Assist with the preparation and processing of legal documentation in accordance with established procedures.• Review documents for completeness and proper formatting before submission, distribution, or filing.
2026-05-29T19:53:47Z

Conflicts Analyst

Louisville, KY
onsite
Permanent / Full Time
60000.00 - 80000.00 USD / Yearly
We are looking for a detail-oriented Conflicts Analyst to support legal operations in Louisville, Kentucky. This role focuses on reviewing potential conflicts, organizing matter-related information, and helping legal teams maintain accurate records throughout litigation activities. The ideal candidate is comfortable working with case management systems and can contribute to discovery and trial preparation in a fast-paced environment. Responsibilities: • Review new matters and parties to identify potential conflicts of interest and escalate issues for further analysis when needed. • Maintain accurate case and client information within case management software to support organized legal operations. • Assist attorneys and legal staff with discovery coordination, including tracking documents and deadlines. • Support civil litigation workflows by preparing matter summaries, updating records, and monitoring case activity. • Contribute to trial preparation by organizing files, exhibits, and supporting materials for attorney review. • Conduct database searches and compile relevant background information related to parties, matters, and prior engagements. • Help ensure documentation is complete, consistent, and accessible for ongoing litigation and compliance needs.
2026-05-22T14:48:48Z

Loan Closing Specialist

Louisville, KY
onsite
Temporary to Hire
24.00 - 27.00 USD / Hourly
We are looking for a detail-oriented Loan Closing Specialist to support agricultural lending operations. This contract opportunity with potential for a permanent role is ideal for someone who can manage loan documentation, coordinate closing activities, and maintain accurate records in a fast-paced office environment. The role works closely with lending staff, attorneys, title partners, and internal management to help ensure loans are properly prepared, funded, and finalized. Responsibilities: • Prepare approved loan files for closing and support the process of delivering eligible loans to the secondary market. • Review title commitments and work directly with attorneys and title companies to resolve outstanding items before closing. • Gather and verify required documentation such as insurance binders, payoff details, flood certifications, lien searches, and debt information. • Evaluate appraisal information to confirm collateral details and help determine the appropriate loan securitization approach. • Enter and maintain loan, collateral, and closing data with a high level of accuracy and attention to detail. • Track recorded documents, final title policies, and other post-closing items to complete each loan file. • Coordinate funding, loan booking, and escrow setup to help ensure timely and accurate loan completion. • Finalize closed loan packages, image file documentation, and prepare routine status or activity reports for management. • Provide administrative support to the Ag Loan Office by assisting with daily operational tasks and documentation review.
2026-05-18T21:04:52Z

HR Coordinator

Louisville, KY
onsite
Permanent / Full Time
59000.00 - 60000.00 USD / Yearly
We are looking for an approachable HR Coordinator to support daily human resources operations for a busy food manufacturing organization in Louisville, Kentucky. This position serves as a key point of contact for employees, helping resolve routine HR and benefits questions while ensuring payroll and workforce information are handled accurately. The role is ideal for someone who is organized, detail oriented, and comfortable balancing administrative precision with strong employee support. Responsibilities: • Manage weekly payroll processing for a workforce of approximately 300 employees, ensuring timely and accurate submission each pay period. • Serve as the first point of contact for employee HR inquiries, gathering details, coordinating with the appropriate HR team member, and providing clear follow-up. • Assist staff with the company’s workforce application for time tracking, benefits access, and leave management. • Enter and maintain payroll and employee data within HR systems, including applicable HR platforms, while preserving data accuracy and confidentiality. • Create internal communication materials such as employee announcements, event notices, and informational flyers. • Track overtime activity and prepare related reports using Excel to support HR monitoring and decision-making. • Provide front-facing support in the HR area, maintaining a welcoming and attentive presence for employees and visitors. • Contribute to evolving HR initiatives and take on broader generalist responsibilities as business needs change.
2026-05-21T15:08:46Z

Staff Accountant

Lexington, KY
onsite
Permanent / Full Time
50000.00 - 60000.00 USD / Yearly
We are looking for a detail-oriented Staff Accountant to join our team in Lexington, Kentucky. In this role, you will manage various accounting functions, ensuring accuracy and compliance in financial processes. You will play a key role in maintaining financial records, preparing reports, and supporting overall organizational objectives. Responsibilities: • Handle accounts payable and accounts receivable processes, ensuring timely and accurate transactions. • Prepare and post journal entries to maintain accurate financial records. • Reconcile general ledger accounts and assist in month-end closing activities. • Generate financial reports to support decision-making and compliance requirements. • Manage payroll processing, ensuring accuracy and adherence to regulations. • Utilize QuickBooks and other accounting software to streamline processes and enhance efficiency. • Collaborate with team members to resolve discrepancies and improve accounting workflows. • Support audits and provide documentation as needed. • Maintain strict confidentiality of financial information and company records. • Contribute to continuous improvement initiatives within the accounting department.
2026-04-30T14:24:28Z

Staff Accountant

Frankfort, KY
onsite
Permanent / Full Time
65000.00 - 85000.00 USD / Yearly
We are looking for a detail-oriented Staff Accountant to join our team in Frankfort, Kentucky. This role involves preparing financial reports, analyzing data, and ensuring accurate accounting practices to support business operations. The ideal candidate will have a strong understanding of accounting principles and the ability to work both independently and collaboratively in a fast-paced environment. Responsibilities: • Prepare and review monthly journal entries to ensure accurate financial reporting. • Generate detailed cost center reports for monthly analysis. • Conduct variance analysis by comparing actual results to budgeted figures and identifying key trends. • Track and analyze company prepaid expenses and insurance policy spending. • Monitor monthly freight and tariff expenses to ensure proper allocation. • Maintain accurate fixed asset reporting and ensure compliance with financial standards. • Support the annual budgeting process by providing detailed financial insights. • Create and manage both standard and customized reports to address business needs. • Implement and oversee internal controls to safeguard financial data and ensure compliance. • Collaborate with department managers to streamline processes and improve system utilization.
2026-05-29T20:38:45Z

Accounts Payable Clerk

Louisville, KY
remote
Temporary / Contract
20.00 - 22.00 USD / Hourly
We are looking for an Accounts Payable Clerk to join a finance team in a contract-to-permanent position. This opportunity is suited for someone who works accurately in a fast-paced setting and can manage invoice activity, payment support, and account balancing with strong attention to detail. The role will contribute to day-to-day payables operations while helping maintain organized financial records and timely vendor transactions. Responsibilities: • Review incoming invoices, verify supporting details, and enter payable information accurately into accounting systems. • Match purchase documentation to invoices and assign correct coding before processing for payment. • Prepare scheduled payment batches, including check runs and other disbursement activity, while meeting internal deadlines. • Reconcile vendor statements and resolve discrepancies by researching balances, missing documents, and payment history. • Maintain accurate accounts payable records through consistent data entry, document tracking, and file organization. • Work with finance and operational partners to address invoice questions, approval delays, and payment exceptions. • Use spreadsheet and ERP tools to monitor payable activity, support reporting, and improve transaction accuracy.
2026-05-26T20:23:48Z

Customer Success Specialist

Lexington-fayette, KY
onsite
Temporary to Hire
18.05 - 20.90 USD / Hourly
Robert Half is looking for a Customer Success Specialist to support policyholders with responsive, detail-oriented service in Lexington-Fayette, Kentucky. This contract opportunity is ideal for someone who enjoys helping customers, managing a steady call volume, and creating positive experiences during routine service requests and sensitive claim-related conversations. The role offers a permanent schedule across a rotating four-day workweek, with the potential to move into a permanent position that includes licensing support and long-term benefits. This position requires a Property and Casualty insurance license Prior to starting the job. The company will reimburse you for out-of-pocket expenses. Responsibilities:• Handle a consistent stream of inbound customer calls related to property and casualty insurance policies, typically averaging around 30 interactions per day.• Review account documentation and policy notes to provide accurate information, clarify prior activity, and address customer questions effectively.• Gather initial details for claim-related calls and ensure a smooth handoff to the claims team while maintaining a calm and reassuring customer experience.• Identify opportunities for additional products or services during customer conversations and route potential leads to the appropriate sales team.• Enter and update client information in internal systems with a high level of accuracy and attention to detail.• Deliver thoughtful, solution-oriented support that strengthens customer relationships and reflects strong service standards.• Navigate CRM and related computer applications to document interactions, track follow-up needs, and maintain organized customer records.
2026-05-06T21:08:44Z