<p>A healthcare-focused organization in Vista is hiring an <strong>HR Generalist</strong> to support employee relations, compliance, and HR operations in a regulated environment. This role is ideal for someone who is detail-oriented, policy-driven, and comfortable navigating complex HR scenarios while maintaining empathy and professionalism.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as a point of contact for employee relations and policy interpretation</li><li>Support onboarding, training coordination, and performance review cycles</li><li>Ensure compliance with healthcare-related employment regulations</li><li>Administer benefits programs and leave management</li><li>Assist with recruiting and workforce planning</li><li>Maintain accurate HR records and audit documentation</li><li>Prepare HR metrics and reports for leadership</li></ul><p><br></p>
<p>Robert Half is partnering with a reputable tax firm to identify a reliable and detail-oriented File Clerk to support their team during the busy tax season. This role is ideal for someone who thrives in a fast-paced, confidential environment and enjoys working with organized systems and processes.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Organize, file, and maintain physical and electronic client records</li><li>Scan, label, and upload tax documents into internal systems</li><li>Retrieve files as requested by tax preparers and administrative staff</li><li>Ensure accuracy, completeness, and confidentiality of all documents</li><li>Assist with general administrative tasks as needed during peak periods</li></ul><p><br></p>
We are looking for a skilled Controller to oversee and enhance the financial operations of our organization. In this pivotal role, you will lead the accounting team, collaborate closely with the property management division, and drive initiatives to improve efficiency and accuracy in financial processes. This position is ideal for a detail-oriented leader who thrives in a dynamic environment and is committed to achieving operational excellence.<br><br>Responsibilities:<br>• Direct and manage the accounting team to ensure compliance and accuracy in financial reporting.<br>• Foster a collaborative and productive work environment by mentoring and developing team members.<br>• Create and implement strategies to streamline accounting processes for greater efficiency.<br>• Collaborate with the property management division to ensure seamless financial operations.<br>• Analyze financial data and provide actionable insights to support business growth.<br>• Ensure adherence to industry regulations and company policies in all accounting practices.<br>• Utilize property management software, such as AppFolio or Yardi, to optimize financial workflows.<br>• Conduct regular audits to identify areas for improvement and ensure proper internal controls.<br>• Prepare and present comprehensive financial reports to senior management.<br>• Stay updated on industry trends and best practices to continually enhance operations.
<p>Our client, a respected firm in San Diego, CA, is seeking a personable and organized Receptionist to join their team. This position plays a crucial role in delivering exceptional first impressions and supporting daily office operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet clients, visitors, and staff professionally and courteously</li><li>Answer and direct incoming phone calls</li><li>Manage appointment scheduling and calendars</li><li>Handle mail, deliveries, and document filing</li><li>Support administrative functions and assist with special projects</li><li>Maintain a neat and welcoming reception area</li><li>Uphold confidentiality and privacy standards</li></ul><p><br></p>
We are looking for a skilled Senior Financial Analyst to join our team in El Cajon, California. This role involves providing detailed financial analysis, forecasting, and reporting to support strategic decision-making and organizational goals. The ideal candidate will excel in data interpretation, financial modeling, and improving processes for enhanced accuracy and efficiency.<br><br>Responsibilities:<br>• Prepare monthly financial statements, forecasts, and variance reports using designated software tools.<br>• Assist in the development of annual budgets and long-term financial plans that align with company objectives.<br>• Conduct in-depth analysis to identify financial trends, variances, and opportunities for growth and improvement.<br>• Build and maintain financial models to support various business units and projects.<br>• Monitor and forecast cash flow projections, comparing actual performance to forecasts while analyzing variances.<br>• Collaborate on system upgrades and process automation to improve efficiency, including testing and approving new reporting functionalities.<br>• Work closely with cross-functional teams to gather data and support monthly financial reporting processes.<br>• Continuously enhance financial processes and systems to ensure accuracy and streamline operations.<br>• Ensure compliance with regulatory standards and internal policies.<br>• Perform additional duties as needed to support the financial operations of the company.
We are looking for a detail-oriented Cost Accountant to join our team in San Diego, California. In this role, you will play a critical part in managing and analyzing costs within a manufacturing environment, ensuring accuracy and compliance with industry standards. The ideal candidate will bring expertise in cost accounting practices and a proactive approach to partnering with operational teams to drive efficiency and financial insights.<br><br>Responsibilities:<br>• Prepare and post journal entries during month-end close processes, including payroll, expense reports, and cost accruals.<br>• Oversee comprehensive cost accounting functions, such as job costing, labor utilization analysis, and manufacturing margin evaluations.<br>• Reconcile manufacturing and inventory accounts to ensure compliance with policies and industry standards.<br>• Generate detailed reports on manufacturing variances, inventory valuation, and key cost drivers.<br>• Collaborate with production and operational teams to enhance cost visibility and streamline processes.<br>• Develop and refine cost accounting practices to improve inventory management and reporting accuracy.<br>• Lead month-end and year-end cost close activities, ensuring timely and precise results.<br>• Provide cost analysis to support budgeting, forecasting, and strategic planning efforts.<br>• Work with IT teams to optimize cost accounting systems, with Epicor experience being a plus.<br>• Engage with stakeholders across departments and external entities to resolve issues and provide clear financial insights.
We are looking for an experienced Cost Accounting Manager to lead and manage cost accounting functions within our manufacturing operations in Poway, California. This role demands a hands-on approach with meticulous attention to detail, ensuring the accurate recording and analysis of costs to support financial reporting and operational efficiency. The ideal candidate will possess strong analytical skills and a proactive mindset, collaborating with cross-functional teams to optimize cost structures and enhance business performance.<br><br>Responsibilities:<br>• Manage and oversee standard costing, inventory valuation, cost of goods sold, and variance analysis to ensure accurate financial reporting.<br>• Develop and refine cost accounting policies and procedures to align with organizational goals and compliance standards.<br>• Ensure timely and precise recording of manufacturing costs and inventory transactions.<br>• Support month-end and year-end close processes related to inventory and cost accounting, delivering actionable insights to enhance financial outcomes.<br>• Monitor and reconcile inventory accounting, including valuation and analysis of excess and obsolete materials.<br>• Implement controls and best practices to improve inventory accuracy and reduce waste.<br>• Collaborate with IT and finance teams to enhance cost accounting systems and automate processes for greater efficiency.<br>• Partner with manufacturing, supply chain, procurement, and engineering teams to understand cost drivers and support strategic business initiatives.<br>• Provide financial guidance for product development, sourcing decisions, and production planning to drive operational success.<br>• Ensure compliance with internal controls, company policies, and audit requirements by maintaining accurate documentation.
We are looking for a Tax Preparer to assist with individual tax returns during the busy tax season. This contract position lasts three months and offers consistent hours, with the flexibility to work remotely or in a hybrid setting in San Diego, California. The role focuses on preparing accurate tax returns and organizing digital workpapers to support the firm's efficient workflow.<br><br>Responsibilities:<br>• Organize and assemble digital tax documents and workpapers.<br>• Prepare individual tax returns using tax preparation software.<br>• Extract and consolidate data from various files, including PDFs and other documents.<br>• Input and process tax information in software systems to ensure accuracy.<br>• Maintain well-structured and organized client files.<br>• Adhere to deadlines and support workflow during peak tax season.<br>• Collaborate to ensure tax returns are reviewed and completed in a timely manner.
<p><br></p><p>About the Position</p><p>We are partnering with a mission-driven non-profit organization dedicated to supporting the San Diego community. This is a contract-to-hire Client Experience role for individuals who are passionate about helping others and providing high-quality service.</p><p>This position requires fluency in both English and Spanish and the ability to commute on-site daily. </p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as a primary point of contact for community members via inbound and outbound calls</li><li>Provide accurate information, guidance, and support to individuals and families</li><li>Deliver a positive client experience through professional and compassionate communication in <strong>English and Spanish</strong></li><li>Document interactions clearly and accurately in internal systems</li><li>Follow established procedures, policies, and compliance guidelines</li><li>Collaborate with internal teams to ensure timely and effective support</li></ul><p><br></p>
<p><strong>Bilingual Spanish Call Center Representative</strong></p><p><strong>Non-Profit Organization | San Diego, CA (Kearny Mesa)</strong></p><p><strong>Ability to work Hybrid after approx. 6 months </strong></p><p><br></p><p>About the Role</p><p>Our team is partnering with a well-established <strong>non-profit organization serving the San Diego community</strong>. This is a <strong>contract-to-hire Call Center role</strong> ideal for candidates who are passionate about helping others and making a meaningful impact.</p><p>This position requires <strong>bilingual fluency in English and Spanish</strong> and the ability to commute <strong>daily to the Kearny Mesa office</strong>. After approx. 6 months and showing you are meeting company expectations this role has the ability to be hybrid. </p><p><br></p><p>Key Responsibilities</p><ul><li>Handle a high volume of inbound and outbound calls from community members</li><li>Provide assistance, information, and resources to individuals and families in need</li><li>Communicate clearly and compassionately in <strong>both English and Spanish</strong></li><li>Accurately document calls and case details in internal systems</li><li>Follow established call center procedures and compliance guidelines</li><li>Work collaboratively with internal teams to ensure community needs are met</li></ul><p><br></p>
<p>Robert Half Legal is partnering with a well-known and highly-regarded company in the technology/aerospace industry, seeking add another attorney to their busy team. The ideal attorney will have 2-8 years of experience and a pedigreed background.</p><p><br></p><p><strong><u>Summary of Role:</u></strong></p><p>This in-house counsel will focus almost exclusively on contracts, specifically drafting and redlining. The types of contracts will be diverse, from purchase agreements to NDAs to manufacturing agreements. A high level of research & writing is expected. Ancillary duties related to M& A, securities, and corporate governance may be assigned occasionally. However, someone who likes to put their head down and crank out contracts will be best for this position.</p><p><br></p><p><strong><u>Team:</u></strong></p><ul><li>This in-house counsel will report directly to the General Counsel, and have hands-on interaction/feedback.</li><li>Four other attorneys and ten other support staff work in the legal department.</li><li>All are on-site daily.</li></ul><p><br></p><p><strong><u>Perks:</u></strong></p><ul><li>Serene, beautiful campus with a pool, gym, and cafeteria that serves subsidized (and yummy) food</li><li>Exposure to high-level, sophisticated, high-stakes work</li><li>Hands-on training and mentorship from the GC</li></ul>
<p>A national law firm with 30 offices nationwide and over 700 attorneys, is seeking a Litigation Assistant for their Commercial Litigation Group. This role will be supporting two partners and two associates. This is a congenial office that gets together and collaborates!</p><p><br></p><p><strong><u>Duties:</u></strong></p><ul><li>Electronically filing pleadings with state and federal courts</li><li>Calendaring litigation deadlines and scheduling depositions</li><li>Formatting briefs, motions, discovery shells, etc. per CA civil codes + procedures</li><li>Handling attorney expense reports and time entry</li></ul><p>*** Experience with iManage, FileSite and Anaqua are a plus.</p><p><br></p><p><strong><u>Keys/Must haves</u></strong>: </p><p>· The more years of litigation experience, the better. The commercial litigation group is extremely busy.</p><p>· Knowledge of eFiling in state (and ideally federal) courts.</p><p>· Ability to commute to downtown San Diego daily.</p><p><br></p><p><strong><u>Perks of Company</u></strong>:</p><p>· Robert Half has placed two other litigation assistants in this office!</p><p>· I cannot say enough about the office managing partner and his team. They are casual, approachable, and easy to work with. The partners feel that the most junior person is equally important as the most senior level person. Everyone is an important to the puzzle. They place so much value on everyone. They care about their peoples’ lives: “let’s do whatever we can to support this person.” – ex-firm administrator</p><p>· Once a month, they take the team out to lunch or dinner. They are big on team building activities!</p><p>· Monthly wellness and team building activities (March Madness party, volunteer events, succulent planting party)</p>
<p>Our client in San Diego is seeking a professional Executive Assistant to provide high-level administrative support to senior leadership. The ideal candidate will possess strong communication and organizational skills, digital fluency, and a proactive, service-oriented approach.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage complex calendars, coordinate meetings, and handle all aspects of travel arrangements</li><li>Prepare correspondence, reports, and presentations on behalf of executives</li><li>Screen and prioritize incoming communications, acting as a gatekeeper as needed</li><li>Support CRM entries, workflow automation, and cross-functional process improvements</li><li>Organize events, conferences, and company-wide meetings, ensuring flawless execution</li><li>Handle confidential information with discretion and professionalism</li><li>Assist with special projects, research requests, and manage daily priorities</li><li>Liaise with internal teams and external contacts to ensure seamless communication</li></ul><p><br></p>
<p>A respected and growing <strong>engineering firm</strong> is seeking a <strong>Bilingual HR Coordinator</strong> to support a diverse workforce of technical professionals, field staff, and leadership teams. This role is ideal for someone who enjoys being deeply involved in the day-to-day execution of HR processes while serving as a trusted resource for employees at all levels. You will act as a critical bridge between management and employees, ensuring HR operations run smoothly, policies are followed consistently, and communication is clear in both English and Spanish.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Coordinate HR administrative functions including onboarding, offboarding, and employee documentation</li><li>Serve as a bilingual point of contact for employee questions regarding policies, benefits, and procedures</li><li>Maintain accurate employee records in HRIS systems and physical files</li><li>Support recruitment efforts by scheduling interviews, coordinating hiring logistics, and preparing offer packets</li><li>Assist with compliance documentation related to safety training, certifications, and employment regulations</li><li>Support performance review cycles and internal HR initiatives</li><li>Prepare reports related to headcount, turnover, and compliance audits</li></ul>
We are looking for a dedicated Controller to join our team in Palm Springs, California. In this role, you will oversee financial operations and ensure the accuracy of financial statements while working closely with external auditing and accounting teams. This position requires someone who is detail-oriented, thrives in a collaborative environment, and is comfortable managing financial tasks during busy peak seasons.<br><br>Responsibilities:<br>• Manage and oversee daily financial operations, including bank reconciliations and general ledger activities.<br>• Prepare and review balance sheet reconciliations to ensure accuracy and compliance.<br>• Handle monthly bank reconciliations and year-end closings, collaborating with external auditing teams.<br>• Participate in board and finance meetings, providing thorough insights and financial updates.<br>• Maintain and update financial records using Northstar and other accounting systems.<br>• Work closely with stakeholders to address shareholder financial concerns and inquiries.<br>• Ensure timely and accurate completion of audits and fiscal year-end processes.<br>• Provide guidance and support during peak operational months, and manage downtime effectively for organizational upkeep.<br>• Collaborate with an assistant and external accounting firms to streamline financial processes.<br>• Demonstrate teamwork and a commitment to excellence while working in a dynamic team setting.
<p>Robert Half is looking for a skilled Attorney to join our amazing client in San Diego, California! In this Contract-to-Permanent position, you will manage civil litigation cases from start to finish while providing expert legal counsel and fostering strong, detail-oriented relationships. This role offers an opportunity to work on challenging cases and collaborate with experienced attorneys to deliver outstanding results.</p><p><br></p><p>Responsibilities:</p><p>• Oversee civil litigation cases from initiation through resolution, ensuring all legal processes are followed with precision.</p><p>• Draft, review, and revise legal documents such as motions, pleadings, and discovery responses.</p><p>• Conduct thorough legal research and develop detailed memoranda to support case strategies.</p><p>• Manage discovery processes, including document production, interrogatories, and depositions.</p><p>• Maintain organized and up-to-date case files while adhering to all court deadlines.</p><p>• Communicate effectively with clients, experts, and opposing counsel to facilitate case progress</p>
<p>Are you organized, detail-oriented, and ready to contribute to a busy accounting environment? Our team is seeking a contract File Clerk to support a CPA firm during the peak tax season (January-April).</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Maintain accurate electronic and paper filing systems for tax-related documents and client records</li><li>Log and track incoming client files, making sure all paperwork is labeled and accessible</li><li>Scan, copy, and upload confidential documents securely</li><li>Retrieve requested files for CPAs and tax staff in a timely manner</li><li>Ensure compliance with internal privacy and security protocols at all times</li><li>Prepare completed files for secure storage or destruction per company policy</li></ul><p><br></p>
We are looking for a dedicated and meticulous Accounts Payable Clerk II to join our team in Indian Wells, California. In this long-term contract position, you will play a vital role in supporting city operations by ensuring the accurate and efficient processing of financial transactions. This opportunity is ideal for individuals who thrive in a fast-paced environment and have strong organizational skills.<br><br>Responsibilities:<br>• Process a high volume of invoices weekly, ranging from 100 to 150, ensuring accuracy and timely entry into the accounting system.<br>• Handle and reconcile credit card transactions, including P-card payments, while adhering to established policies.<br>• Manage record requests by organizing documentation and maintaining accessible supporting files.<br>• Provide front-counter assistance to residents and vendors, addressing payment-related inquiries and general service requests.<br>• Post payments accurately, ensuring they are properly allocated to the correct accounts in the system.<br>• Support compliance efforts by adhering to city financial policies and assisting with audits as needed.<br>• Collaborate with other departments to maintain effective communication regarding accounts payable processes.<br>• Utilize Tyler Technologies Munis software for efficient invoice coding and check runs.<br>• Ensure all financial operations align with municipal finance policies and procedures.
<p>We are seeking a dependable and detail-oriented <strong>Accounts Receivable Clerk</strong> to support daily AR functions for a professional services firm in Carlsbad. This position is ideal for someone earlier in their accounting career who enjoys structured tasks, consistency, and accuracy. You will support senior AR staff by ensuring transactions are entered correctly and customer records remain up to date.</p><p><strong>Key Responsibilities</strong></p><ul><li>Enter invoices and customer billing data into accounting systems</li><li>Apply customer payments and assist with cash posting</li><li>Maintain accurate customer account records</li><li>Assist with basic collections follow-up and account inquiries</li><li>Prepare supporting documentation for AR reporting</li><li>File and organize billing and payment records</li><li>Support month-end AR preparation</li></ul>
<p><strong>Job Title:</strong> Controller – Construction (New Builds)</p><p>Our company is seeking an experienced Controller to join our growing team in the Palm Desert area. Specializing in new construction builds, we are looking for a dynamic accounting professional who will oversee all financial aspects of our construction operations. The ideal candidate will bring a strong background in construction accounting, exceptional organizational skills, and a keen eye for detail.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>Oversee all accounting functions, including general ledger, job costing, payroll, A/P, A/R, and month-end closing for multiple new build projects</p><p>Prepare and analyze financial statements and budget reports</p><p>Manage cash flow, forecasting, and project-specific financial planning</p><p>Ensure compliance with GAAP, local/state requirements, and company policies</p><p>Collaborate with project managers and leadership to review project costs, contracts, and billing</p><p>Monitor contract compliance, change orders, and lien waivers</p><p>Supervise and mentor accounting team members</p><p>Provide timely, data-driven insights to improve project profitability and business growth</p><p><br></p><p><strong>Qualifications:</strong></p><p>Bachelor’s degree in Accounting, Finance, or related field (CPA preferred)</p><p>5+ years of accounting experience in the construction industry; new build experience a plus</p><p>Proficient with construction accounting software (e.g., Sage 300, Viewpoint, or similar)</p><p>Advanced Excel skills and strong familiarity with job costing and percentage-of-completion accounting methods</p><p>Exceptional communication and leadership skills</p><p>Analytical mindset with attention to detail and ability to meet deadlines</p><p><br></p><p><br></p>
<p>Robert Half is looking for a DBA to join our client's team in Murietta. </p><p><br></p><p>SQL Server & ERP Administration</p><p>• Administer, monitor, and maintain multiple Microsoft SQL Server instances, with the Deltek Vantagepoint ERP database as the primary system of record.</p><p>• Write, optimize, and tune complex T-SQL queries, stored procedures, and views for both ad hoc analysis and application logic.</p><p>• Create and schedule SQL Server Agent jobs to automate data ingestion, maintenance routines, and reporting pipelines.</p><p>• Implement, document, and test backup and disaster recovery strategies to ensure business continuity.</p><p>• Manage database indexes, performance tuning, and query optimization to support application efficiency and stability.</p><p>• Plan and execute Deltek Vantagepoint upgrades, schema updates, and integrations, working closely with the ERP administrator and IT team.</p><p>• Design and publish SSRS reports and datasets to meet business and finance reporting requirements.</p><p><br></p><p><br></p><p>Cross-System Data Architecture</p><p>• Support integration between SQL Server and the Azure Databricks Lakehouse, ensuring consistent and secure data flow.</p><p>• Collaborate with data engineers and analysts to maintain data integrations to other critical systems.</p><p>• Develop and maintain SQL transformations and stored procedures that serve as upstream logic for analytics and reporting layers.</p><p>• Contribute to the management of Unity Catalog, metadata inventory, and data lineage documentation.</p><p>• Partner with Power BI administrators to optimize Fabric dataset refreshes, gateways, and source connections.</p><p><br></p><p>Data Governance, Security, & Monitoring</p><p>• Enforce data security and access controls aligned with IT and Data Governance policies.</p><p>• Participate in data issue management and quality improvement processes, ensuring system reliability and integrity.</p><p>• Monitor system performance using both native and custom monitoring tools; proactively identify and resolve issues.</p><p>• Maintain clear, comprehensive documentation for database configurations, schemas, and operational procedures.</p><p><br></p><p><br></p>
<p>A growing engineering and technical services firm in Carlsbad is seeking an <strong>HR Coordinator</strong> to support daily HR operations across a diverse, project-driven workforce. This role is ideal for someone who enjoys being highly organized, process-oriented, and actively involved in the execution of HR programs. You will play a key role in keeping HR functions running smoothly while serving as a dependable resource for employees and managers alike. This position offers broad exposure to HR administration, recruiting coordination, compliance tracking, and employee support in a professional, fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Coordinate onboarding and offboarding processes, including documentation and system updates</li><li>Maintain accurate employee records in HRIS and personnel files</li><li>Schedule interviews and support recruiting logistics</li><li>Assist with benefits administration and employee enrollment</li><li>Track certifications, training, and compliance documentation</li><li>Respond to employee questions regarding HR policies and procedures</li><li>Prepare HR reports related to headcount, turnover, and compliance</li></ul>
<p>A growing professional services firm in Encinitas is seeking a <strong>Staff Accountant</strong> to support general ledger accounting, reconciliations, and month-end close activities. This role is ideal for an accounting professional who enjoys working in a collaborative environment and wants exposure to multiple areas of accounting. You will work closely with senior accountants and leadership to ensure accurate financial reporting and strong internal controls.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare journal entries related to accruals, prepaids, and adjustments</li><li>Perform monthly balance sheet and bank reconciliations</li><li>Assist with month-end and year-end close processes</li><li>Support financial statement preparation and reporting</li><li>Maintain accurate general ledger records</li><li>Assist with audits and internal reporting requests</li><li>Support process improvements and documentation</li></ul>
<p>This is not a traditional receptionist role. Our client, a respected professional services firm in Encinitas, is seeking a <strong>Front Desk Coordinator</strong> who understands that the front desk is the heartbeat of the organization. This role requires polish, confidence, and the ability to manage competing priorities while remaining calm, welcoming, and highly organized. You will be the first point of contact for executives, clients, vendors, and guests, and your presence will set the tone for the entire office experience. The ideal candidate is proactive, detail-oriented, and enjoys operating in a professional environment where discretion, responsiveness, and anticipation of needs are essential.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary front-facing representative for the office</li><li>Greet clients, executives, and visitors with professionalism and warmth</li><li>Manage a high volume of incoming calls, emails, and inquiries</li><li>Coordinate conference rooms, meetings, and executive visit logistics</li><li>Maintain front office presentation, supply inventory, and vendor coordination</li><li>Assist with scheduling, travel coordination, and internal communications</li><li>Handle sensitive correspondence and confidential materials with discretion</li><li>Support administrative and leadership teams as needed</li></ul>
<p>We’re hiring a <strong>friendly, patient, and solutions-driven Customer Service Representative</strong> who enjoys helping people and creating positive experiences. In this role, you’ll become a trusted resource for clients as they navigate questions, service needs, and product-related inquiries. We’re looking for someone who genuinely cares about problem-solving and understands the importance of communication done with accuracy and empathy. As part of a supportive and collaborative team, you’ll have the opportunity to make a significant impact on client satisfaction and long-term customer relationships. If you enjoy a role where each interaction matters and no two days feel exactly the same, this could be a wonderful fit.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer calls, emails, and messages in a professional and timely manner.</li><li>Document all customer interactions and maintain accurate account information.</li><li>Troubleshoot basic issues and escalate more complex concerns to the appropriate department.</li><li>Provide product/service information and guide customers through processes.</li><li>Follow up on open tickets to ensure resolution and positive customer experience.</li><li>Support internal teams by relaying customer needs and feedback.</li></ul>
