<p>We are seeking a customer-focused <strong>Help Desk Analyst</strong> to serve as the first point of contact for technical support. In this role, you’ll troubleshoot end-user issues, provide timely resolutions, and deliver a positive IT support experience across hardware, software, and cloud-based systems.</p><p>This is an excellent opportunity for someone looking to grow their IT career in a collaborative, fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as Tier 1 support for end users via phone, email, and ticketing system</li><li>Log, track, and resolve support tickets with clear documentation</li><li>Troubleshoot Windows 10/11, Microsoft 365, and common desktop applications</li><li>Reset passwords and manage user access in Active Directory and Microsoft 365</li><li>Support printers, peripherals, and basic network connectivity issues</li><li>Use remote support tools to diagnose and resolve issues efficiently</li><li>Escalate complex issues to Tier 2/3 teams as needed</li><li>Follow standard operating procedures and IT service management best practices</li><li>Communicate clearly with users regarding issue status and resolution</li></ul><p><br></p>
<p>We are seeking a <strong>Senior Help Desk Analyst</strong> to provide advanced end-user support and serve as an escalation point for complex technical issues. This role blends hands-on troubleshooting with mentorship, process improvement, and close collaboration with infrastructure and security teams.</p><p>If you enjoy solving challenging problems, supporting junior analysts, and improving IT service delivery, this role offers both impact and growth.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 2 / Tier 3 support for end-user technical issues</li><li>Act as an escalation point for unresolved Tier 1 tickets</li><li>Troubleshoot complex Windows 10/11, Microsoft 365, and application issues</li><li>Manage and support Active Directory, Azure AD / Entra ID, and Group Policy</li><li>Support Microsoft 365 services including Exchange Online, Teams, OneDrive, and SharePoint</li><li>Diagnose basic networking issues (DNS, DHCP, VPN, TCP/IP)</li><li>Support hardware, printers, peripherals, and mobile devices</li><li>Mentor and guide junior Help Desk analysts</li><li>Assist with onboarding/offboarding and access provisioning</li><li>Document solutions, improve knowledge base articles, and refine SOPs</li><li>Work closely with Systems, Network, and Security teams on escalations</li></ul><p><br></p>
<p>We are looking for an experienced Project Manager to oversee and enhance digital product strategies while ensuring optimal member experience. This role requires a proactive leader capable of driving innovation and collaborating with internal teams to deliver impactful solutions. The position is based in Jacksonville, Florida, and offers the opportunity to contribute to the growth and success of digital services.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement strategies to monitor and evaluate the performance of digital products using data analysis and reporting tools.</p><p>• Collaborate with credit union management and marketing teams to increase member engagement with digital services by creating educational resources.</p><p>• Supervise and mentor the Digital Support Specialist, providing leadership, training, and detailed guidance.</p><p>• Stay informed about evolving digital and e-service trends to identify innovative delivery channels that enhance member adoption and retention.</p><p>• Coordinate the planning and execution of new system and technology initiatives to ensure seamless integration.</p><p>• Oversee digital channels to maintain service reliability and improve user experience.</p><p>• Work with cross-functional teams to ensure new digital features align with organizational goals and member expectations.</p><p>• Conduct research to identify opportunities for product and process enhancements, and define project scopes.</p><p>• Assist in preparing the annual department budget and managing capital expenditures.</p><p>• Ensure compliance with organizational policies, including adherence to the Bank Secrecy Act and Customer Identification Program.</p>
We are looking for an experienced IT Director to lead technological initiatives and manage IT operations in Jacksonville, Florida. The ideal candidate will have a strong background in technology leadership within industries such as supply chain, manufacturing, or electrical energy services. This role requires a strategic thinker capable of driving innovation and ensuring the seamless integration of systems and processes.<br><br>Responsibilities:<br>• Oversee IT operations, including infrastructure management, cybersecurity, cloud computing, and disaster recovery planning.<br>• Develop and implement enterprise-wide policies to support technology infrastructure and ensure compliance.<br>• Lead the integration and optimization of software platforms and workflows to enhance organizational productivity.<br>• Manage the implementation of supply chain, warehouse, and financial management solutions.<br>• Drive innovation by fostering the adoption of artificial intelligence and advanced data analytics.<br>• Develop and present business cases for technological investments, including buy, build, and service decisions.<br>• Negotiate contracts, optimize licensing agreements, and maintain strong vendor relationships to ensure service quality.<br>• Provide leadership in engineering, data collection, and the monitoring of remote operation centers and assets.<br>• Establish IT strategies and roadmaps to align technology initiatives with business objectives.<br>• Supervise helpdesk operations and support services to maintain high levels of user satisfaction.
<p>Low-Voltage Installer to assist in the installation of conduit, wire, able, equipment, components, and devices associated with energy management systems including electric/electronic controls, devices, panels, sensors, and components.</p>
<p>We are looking for a skilled System Analyst to join our team in Jacksonville, Florida. This long-term contract position requires someone with strong attention to detail, expertise in analyzing business needs, and the ability to translate them into efficient technical solutions. </p><p><br></p><p>We are seeking a skilled professional to design and maintain Single Sign-On (SSO) solutions, support identity integrations, and bridge technical and business requirements. This role combines technical expertise with strong business analysis skills to ensure secure, seamless authentication across enterprise applications.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design, implement, and maintain SSO solutions using SAML, OAuth, and OpenID Connect.</li><li>Configure and troubleshoot SAML-based integrations with enterprise applications.</li><li>Collaborate with IAM teams to ensure secure authentication and authorization.</li><li>Document system specifications, workflows, and configurations.</li><li>Gather and translate business requirements into functional and technical specifications.</li><li>Facilitate stakeholder meetings and provide status updates.</li><li>Create use cases, process flows, and user stories for development teams.</li><li>Support UAT and ensure deliverables meet business expectations.</li><li>Provide on-call support for critical authentication issues and act as point of contact during escalations.</li></ul><p><br></p><p><br></p>
<p>vWe’re seeking a <strong>Systems Analyst</strong> with strong experience supporting <strong>Single Sign-On (SSO), Active Directory, and Microsoft Entra ID (Azure AD)</strong> to help design, maintain, and optimize secure identity and authentication solutions. This role sits at the intersection of <strong>technical identity systems and business analysis</strong>, supporting both enterprise users and application integrations.</p><p>You’ll work closely with IAM, infrastructure, security, and business stakeholders to ensure seamless authentication, authorization, and access governance across cloud and hybrid environments.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Identity & Technical Support</strong></p><ul><li>Design, configure, and support <strong>SSO integrations</strong> using <strong>SAML, OAuth 2.0, and OpenID Connect</strong></li><li>Administer and support <strong>Microsoft Entra ID (Azure AD)</strong> and <strong>on-prem Active Directory</strong> in hybrid environments</li><li>Manage <strong>user accounts, security groups, RBAC, and identity lifecycle processes</strong></li><li>Troubleshoot authentication, authorization, and federation issues across SaaS and internal applications</li><li>Support B2B/B2C identity scenarios, guest access, and external identity providers as needed</li><li>Enforce security best practices including <strong>least privilege (PoLP)</strong> and <strong>segregation of duties (SoD)</strong></li></ul><p><strong>Systems & Business Analysis</strong></p><ul><li>Gather and document business and technical requirements for identity-related initiatives</li><li>Translate business needs into <strong>functional specifications and integration designs</strong></li><li>Create and maintain documentation: workflows, system diagrams, SOPs, and configuration guides</li><li>Partner with stakeholders to analyze gaps and recommend identity and access improvements</li><li>Support <strong>UAT</strong>, releases, and post-implementation validation</li></ul><p><strong>Operations & Collaboration</strong></p><ul><li>Provide Tier 2/3 support for identity and access issues, including on-call rotation if required</li><li>Act as a liaison between technical teams and non-technical business users</li><li>Coordinate with vendors and application teams during SSO onboarding and upgrades</li></ul><p><br></p>
<p>We’re seeking a <strong>Systems Analyst</strong> with strong experience supporting <strong>Single Sign-On (SSO), Active Directory, and Microsoft Entra ID (Azure AD)</strong> to help design, maintain, and optimize secure identity and authentication solutions. This role sits at the intersection of <strong>technical identity systems and business analysis</strong>, supporting both enterprise users and application integrations.</p><p>You’ll work closely with IAM, infrastructure, security, and business stakeholders to ensure seamless authentication, authorization, and access governance across cloud and hybrid environments.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Identity & Technical Support</strong></p><ul><li>Design, configure, and support <strong>SSO integrations</strong> using <strong>SAML, OAuth 2.0, and OpenID Connect</strong></li><li>Administer and support <strong>Microsoft Entra ID (Azure AD)</strong> and <strong>on-prem Active Directory</strong> in hybrid environments</li><li>Manage <strong>user accounts, security groups, RBAC, and identity lifecycle processes</strong></li><li>Troubleshoot authentication, authorization, and federation issues across SaaS and internal applications</li><li>Support B2B/B2C identity scenarios, guest access, and external identity providers as needed</li><li>Enforce security best practices including <strong>least privilege (PoLP)</strong> and <strong>segregation of duties (SoD)</strong></li></ul><p><strong>Systems & Business Analysis</strong></p><ul><li>Gather and document business and technical requirements for identity-related initiatives</li><li>Translate business needs into <strong>functional specifications and integration designs</strong></li><li>Create and maintain documentation: workflows, system diagrams, SOPs, and configuration guides</li><li>Partner with stakeholders to analyze gaps and recommend identity and access improvements</li><li>Support <strong>UAT</strong>, releases, and post-implementation validation</li></ul><p><strong>Operations & Collaboration</strong></p><ul><li>Provide Tier 2/3 support for identity and access issues, including on-call rotation if required</li><li>Act as a liaison between technical teams and non-technical business users</li><li>Coordinate with vendors and application teams during SSO onboarding and upgrades</li></ul><p><br></p>
<p>We’re seeking a <strong>Systems Analyst</strong> with strong experience supporting <strong>Single Sign-On (SSO), Active Directory, and Microsoft Entra ID (Azure AD)</strong> to help design, maintain, and optimize secure identity and authentication solutions. This role sits at the intersection of <strong>technical identity systems and business analysis</strong>, supporting both enterprise users and application integrations.</p><p>You’ll work closely with IAM, infrastructure, security, and business stakeholders to ensure seamless authentication, authorization, and access governance across cloud and hybrid environments.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Identity & Technical Support</strong></p><ul><li>Design, configure, and support <strong>SSO integrations</strong> using <strong>SAML, OAuth 2.0, and OpenID Connect</strong></li><li>Administer and support <strong>Microsoft Entra ID (Azure AD)</strong> and <strong>on-prem Active Directory</strong> in hybrid environments</li><li>Manage <strong>user accounts, security groups, RBAC, and identity lifecycle processes</strong></li><li>Troubleshoot authentication, authorization, and federation issues across SaaS and internal applications</li><li>Support B2B/B2C identity scenarios, guest access, and external identity providers as needed</li><li>Enforce security best practices including <strong>least privilege (PoLP)</strong> and <strong>segregation of duties (SoD)</strong></li></ul><p><strong>Systems & Business Analysis</strong></p><ul><li>Gather and document business and technical requirements for identity-related initiatives</li><li>Translate business needs into <strong>functional specifications and integration designs</strong></li><li>Create and maintain documentation: workflows, system diagrams, SOPs, and configuration guides</li><li>Partner with stakeholders to analyze gaps and recommend identity and access improvements</li><li>Support <strong>UAT</strong>, releases, and post-implementation validation</li></ul><p><strong>Operations & Collaboration</strong></p><ul><li>Provide Tier 2/3 support for identity and access issues, including on-call rotation if required</li><li>Act as a liaison between technical teams and non-technical business users</li><li>Coordinate with vendors and application teams during SSO onboarding and upgrades</li></ul><p><br></p>
We are looking for an organized and detail-oriented Office Assistant to join our team in Jacksonville, Florida. This is a Contract position where you will play a key role in supporting daily office operations and ensuring smooth administrative processes. If you have strong communication skills, enjoy multitasking, and thrive in a meticulous environment, we encourage you to apply.<br><br>Responsibilities:<br>• Greet visitors and provide receptionist support, ensuring a welcoming and attentive experience.<br>• Manage inbound calls, addressing inquiries and directing them to the appropriate team members.<br>• Organize and scan a variety of documents to maintain accurate and accessible records.<br>• Perform general clerical duties such as filing, data entry, and managing correspondence.<br>• Assist with scheduling and calendar management to support efficient operations.<br>• Collaborate with team members to ensure timely completion of administrative tasks.<br>• Maintain office supplies inventory and handle procurement as needed.<br>• Ensure the office environment remains tidy and organized.<br>• Support other departments with ad hoc administrative tasks as required.
We are looking for an experienced Full Charge Bookkeeper to join our team in Jacksonville, Florida. This is a Contract to permanent position, offering an excellent opportunity for a detail-oriented individual to contribute to financial and administrative operations. The ideal candidate will possess strong organizational skills, thrive in a dynamic environment, and demonstrate expertise in bookkeeping and office management.<br><br>Responsibilities:<br>• Manage all aspects of bookkeeping, including accounts payable, accounts receivable, and bank reconciliations.<br>• Oversee financial transactions and ensure accurate record-keeping in QuickBooks Online.<br>• Maintain the organization of office operations, ensuring administrative tasks are completed efficiently.<br>• Prepare financial reports and assist in budgeting processes.<br>• Collaborate with team members to address financial inquiries and provide solutions.<br>• Ensure compliance with company policies and procedures in all financial activities.<br>• Support the management team with essential bookkeeping and administrative functions.<br>• Handle sensitive financial data with confidentiality and professionalism.<br>• Monitor deadlines and prioritize tasks to meet organizational goals.<br>• Adapt to changing priorities and provide support in a fast-paced environment.
We are looking for an experienced Office Manager to join our team in Jacksonville, Florida. This contract-to-permanent position requires a highly organized and detail-oriented individual who can handle administrative tasks, manage vendor payments, and oversee office operations efficiently. The ideal candidate will excel at communication, project coordination, and maintaining a smooth workflow in a dynamic environment.<br><br>Responsibilities:<br>• Oversee daily office operations, ensuring all administrative tasks are completed efficiently and accurately.<br>• Manage accounts payable processes, including vendor payments and maintaining accurate financial records.<br>• Coordinate ordering and replenishment of office supplies to ensure a well-stocked and functional workspace.<br>• Serve as the primary receptionist, handling incoming calls, greeting visitors, and managing correspondence.<br>• Support project management activities by organizing schedules, tracking progress, and ensuring effective communication among team members.<br>• Perform data entry tasks to maintain accurate and up-to-date records.<br>• Build and maintain positive relationships with vendors, clients, and team members to foster collaboration and trust.<br>• Monitor and manage office budgets, ensuring cost-effective solutions for operational needs.<br>• Ensure compliance with LEED accounts payable standards and other relevant policies.<br>• Identify opportunities for improving office processes and implement solutions to enhance efficiency.
We are looking for a skilled LV Technician to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a key role in installing and maintaining low-voltage systems, including energy management and control devices. This role requires a hands-on, detail-oriented individual who can execute detailed installations while ensuring high-quality results.<br><br>Responsibilities:<br>• Interpret and follow project documents, including blueprints, schematics, and operation sequences, to ensure proper installation.<br>• Assist field foremen with tasks and learn from their expertise to enhance your skills.<br>• Execute conduit and wire installations as per project requirements, ensuring accuracy and quality.<br>• Label and pull wires throughout the installation process, adhering to standards.<br>• Mount control panels, junction boxes, and other electrical devices using appropriate tools.<br>• Install conduit systems and manage cable infrastructure with precision.<br>• Bend and run conduit as required to meet project specifications.<br>• Wire panels and devices based on project drawings and guidelines.<br>• Troubleshoot and resolve communication issues within systems, using tools like multimeters.<br>• Provide leadership and build trust with team members and customers to ensure smooth project execution.
<p>We are seeking a <strong>Senior Data Analyst</strong> to help transform complex data into actionable insights that drive strategic business decisions. This role partners closely with business leaders, product teams, and engineering to analyze trends, build dashboards, and deliver clear, data-driven recommendations. The ideal candidate is both technically strong and business-minded, with the ability to communicate insights to non-technical stakeholders.</p><p>Key Responsibilities</p><ul><li>Analyze large, complex datasets to identify trends, patterns, and actionable insights</li><li>Design, build, and maintain dashboards and reports using BI tools (Power BI, Tableau, Looker, etc.)</li><li>Partner with stakeholders to define KPIs, metrics, and reporting requirements</li><li>Perform advanced SQL queries and data validation to ensure accuracy and reliability</li><li>Translate business questions into analytical frameworks and clear narratives</li><li>Support data-driven decision-making across multiple departments</li><li>Mentor junior analysts and contribute to best practices in analytics and reporting</li><li>Present findings and recommendations to leadership in a clear, concise manner</li></ul><p><br></p>
<p><strong>Overview:</strong></p><p> We are looking for a <strong>Senior Network Administrator</strong> to manage day-to-day operations of our network infrastructure, ensure uptime, and optimize performance across multiple sites.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Administer and monitor enterprise network devices, firewalls, switches, and routers.</li><li>Troubleshoot and resolve complex network issues to maintain high availability.</li><li>Configure VLANs, VPNs, and routing protocols for LAN/WAN connectivity.</li><li>Implement and maintain network security policies and access controls.</li><li>Maintain network documentation and support disaster recovery planning.</li><li>Collaborate with IT teams and third-party vendors for network upgrades and projects.</li></ul><p><br></p>
We are looking for an experienced Systems Engineer to join our team in Jacksonville, Florida. This role requires a skilled individual with attention to detail to analyze customer needs, design system solutions, and ensure seamless integration. You will play a key part in driving technical excellence and delivering high-quality outcomes for our clients.<br><br>Responsibilities:<br>• Generate requirements traceability matrices based on customer specifications, statements of work, or other documentation.<br>• Design system architecture solutions by leveraging a broad understanding of hardware and software capabilities.<br>• Provide project updates and address engineering issues during Systems Engineering Technical Review events and In-Progress Reviews.<br>• Conduct both early-stage testing on pre-release products and on-site testing at customer locations.<br>• Oversee the installation and testing processes at customer sites, providing regular status reports.<br>• Collaborate with the marketing team to develop accurate and detailed technical proposals and responses to Requests for Information (RFIs).<br>• Estimate the level of effort required for training device development based on customer needs.<br>• Ensure the proper handling and safekeeping of government-furnished equipment and materials.<br>• Perform additional tasks as required to support project and organizational goals.
We are looking for a Property Administrator to oversee and maintain the operational aspects of residential and commercial properties. This is a Contract position based in St. Augustine, Florida, where you will play a key role in ensuring properties are managed efficiently and comply with applicable regulations. The ideal candidate will possess strong expertise in property management and leasing, with a focus on delivering exceptional service to tenants and property owners.<br><br>Responsibilities:<br>• Manage day-to-day operations of residential and commercial properties, ensuring all activities align with company standards.<br>• Coordinate leasing processes, including tenant screenings, lease agreements, and renewals.<br>• Maintain compliance with HUD and LIHTC regulations while ensuring properties meet all legal requirements.<br>• Address tenant inquiries and concerns promptly, fostering positive relationships.<br>• Conduct regular property inspections to identify maintenance needs and oversee repairs.<br>• Collaborate with vendors and contractors to ensure timely completion of property-related tasks.<br>• Prepare and manage property budgets, tracking expenses and generating financial reports.<br>• Assist in marketing efforts to attract potential tenants and maintain occupancy rates.<br>• Ensure accurate documentation and record-keeping for all property-related activities.<br>• Support the implementation of property management software and tools to streamline operations.
We are looking for a highly organized and proactive Senior Executive Assistant to provide top-tier administrative support to C-suite executives. In this long-term contract role, you will play a key part in managing schedules, coordinating travel, and ensuring seamless communication across teams. This position is based in Fleming Island, Florida, and offers an exciting opportunity to contribute to a dynamic and fast-paced environment where attention to detail is valued.<br><br>Responsibilities:<br>• Manage and maintain executive calendars, ensuring all appointments and meetings are accurately scheduled.<br>• Organize and coordinate domestic and international travel arrangements, including booking flights, accommodations, and transportation.<br>• Prepare and edit PowerPoint presentations for executive meetings, ensuring high-quality and detail-oriented output.<br>• Facilitate communication between executives and internal teams to ensure smooth operations and alignment.<br>• Handle invoice entry and processing with attention to accuracy and timeliness.<br>• Schedule and arrange executive meetings, including preparing agendas and distributing relevant materials.<br>• Monitor and address administrative needs to support executives in achieving their goals.<br>• Act as a liaison for C-suite executives, handling confidential information with discretion.<br>• Ensure all travel plans align with organizational policies and budgets.<br>• Provide general administrative support as needed to maintain efficient executive operations.
We are looking for an experienced Controller to join our team on a contract basis in Palm Coast, Florida. This role is ideal for someone who is detail oriented, excels in financial management, and enjoys working collaboratively with a small team to streamline processes. The position offers the opportunity to contribute innovative ideas for automation and efficiency while overseeing key financial operations.<br><br>Responsibilities:<br>• Manage financial reporting and general ledger tasks to ensure accuracy and compliance.<br>• Oversee accounts payable and accounts receivable operations, providing guidance to team members.<br>• Coordinate payroll processing using Paylocity, ensuring timely and accurate execution.<br>• Utilize Excel extensively for financial data analysis and reporting.<br>• Work closely with three team members to ensure smooth day-to-day accounting operations.<br>• Identify opportunities to improve and automate financial processes for greater efficiency.<br>• Maintain document control and organization, including scanning and compiling essential records.<br>• Ensure compliance with all financial regulations and reporting standards.<br>• Collaborate with internal stakeholders to support organizational goals and financial decision-making.
