We are looking for a dedicated Help Desk Analyst I to join our team on a contract basis in Saint Augustine, Florida. In this role, you will provide essential technical support to end-users, ensuring smooth operation of hardware, software, and network systems. This position offers an opportunity to collaborate with IT team members and enhance your skills in a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Deliver first-line technical support to users by troubleshooting and resolving basic hardware, software, and network-related issues.<br>• Manage and prioritize help desk tickets, ensuring efficient tracking and resolution of reported problems.<br>• Assist users with IT-related inquiries, providing clear guidance and promoting best practices.<br>• Escalate complex technical problems to higher-level support teams when necessary.<br>• Support the provisioning and deployment of new systems and technologies to meet organizational needs.<br>• Conduct routine maintenance and troubleshooting to optimize the performance of existing systems.<br>• Maintain detailed and accurate documentation of support requests, resolutions, and IT resources.<br>• Collaborate with IT team members to ensure seamless service delivery and effective problem-solving.<br>• Participate in ongoing training and skill development to stay updated with the latest technologies and industry standards.
<p>We’re seeking a skilled Help Desk Technician (Tier 2–3) to provide advanced support for end users in a dynamic, fast-paced environment. You’ll handle escalated technical issues, resolve complex system and network incidents, and ensure seamless integration with Azure Active Directory. This role involves close collaboration with internal IT teams to diagnose recurring issues, improve documentation, and enhance system reliability. </p>
<p>Are you the go-to problem solver when technology issues arise? Do you enjoy helping others, resolving technical challenges, and keeping systems running smoothly? We’re hiring an <strong>IT Support Specialist</strong> to join a growing team and support end users across hardware, software, and network environments.</p><p><br></p><p><strong>About the Role</strong></p><p>As an IT Support Specialist, you will provide frontline technical support, troubleshoot issues, assist with hardware/software maintenance, and ensure end users have the tools they need to succeed. You'll work closely with internal teams, respond to support tickets, and help maintain a reliable and secure IT environment.</p><p>This role is perfect for someone who is customer-focused, technically sharp, and eager to grow within an IT organization.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Provide Tier 1–2 support for end users across desktops, laptops, mobile devices, printers, and other peripherals</li><li>Troubleshoot hardware, software, and network connectivity issues</li><li>Install, configure, and maintain Windows and/or macOS operating systems</li><li>Support Microsoft 365 applications including Outlook, Teams, and OneDrive</li><li>Create, update, and manage support tickets in the ITSM system</li><li>Assist with user account setup and access management in Active Directory</li><li>Deploy software patches, security updates, and system upgrades</li><li>Document solutions, processes, and common troubleshooting steps</li><li>Maintain a high level of customer service and professionalism in all interactions</li><li>Collaborate with IT teams on projects such as device refreshes, migrations, and system rollouts</li></ul><p><br></p>
<p><strong>About the Role</strong></p><p>We are looking for a detail-oriented <strong>Application Support Analyst</strong> to join our technology team. In this role, you will serve as the primary point of contact for end-users, supporting business-critical applications, troubleshooting technical issues, and ensuring optimal system performance. You will work closely with engineering, product, and operations teams to identify problems, deliver solutions, and contribute to continuous improvement across our application stack.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide daily support for enterprise and departmental applications</li><li>Diagnose, investigate, and resolve application, integration, and system issues</li><li>Monitor application performance, system health, and error logs</li><li>Manage and resolve tickets within agreed service-level timelines</li><li>Collaborate with developers and vendors to escalate and troubleshoot complex issues</li><li>Support application upgrades, patches, and deployments</li><li>Document workflows, troubleshooting steps, configurations, and user guides</li><li>Work with business users to gather requirements and support new features or enhancements</li><li>Assist with testing, QA validation, and production rollouts</li><li>Analyze recurring issues and recommend long-term solutions or process improvements</li></ul><p><br></p>
<p>We’re seeking a skilled Help Desk Technician (Tier 2–3) to provide advanced support for end users in a dynamic, fast-paced environment. You’ll handle escalated technical issues, resolve complex system and network incidents, and ensure seamless integration with Azure Active Directory. This role involves close collaboration with internal IT teams to diagnose recurring issues, improve documentation, and enhance system reliability.</p>
<p>Our client, a professional services organization in the Jacksonville market, is seeking a Full-Charge Bookkeeper/Office Manager to lead all accounting and administrative operations. This role serves as the primary accounting resource and office manager while working closely with Management to ensure smooth daily operations. The ideal candidate will manage full-cycle bookkeeping in QuickBooks, oversee payroll processing, maintain accurate financial records, and ensure the office operates efficiently. This role is hands-on, highly organized, and essential to the firm’s operational success.</p><p><br></p><p>Key Responsibilities</p><ul><li>Manage full-charge bookkeeping: QuickBooks entries, journal postings, reconciliations, and payroll processing.</li><li>Oversee daily office operations, supply management, filing systems, and general administrative support.</li><li>Coordinate with contracted IT support and assist with basic IT needs.</li><li>Maintain a professional, organized, and client-focused office environment.</li></ul><p><br></p>
<p>We are looking for an experienced Project Manager to oversee and enhance digital product strategies while ensuring optimal member experience. This role requires a proactive leader capable of driving innovation and collaborating with internal teams to deliver impactful solutions. The position is based in Jacksonville, Florida, and offers the opportunity to contribute to the growth and success of digital services.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement strategies to monitor and evaluate the performance of digital products using data analysis and reporting tools.</p><p>• Collaborate with credit union management and marketing teams to increase member engagement with digital services by creating educational resources.</p><p>• Supervise and mentor the Digital Support Specialist, providing leadership, training, and detailed guidance.</p><p>• Stay informed about evolving digital and e-service trends to identify innovative delivery channels that enhance member adoption and retention.</p><p>• Coordinate the planning and execution of new system and technology initiatives to ensure seamless integration.</p><p>• Oversee digital channels to maintain service reliability and improve user experience.</p><p>• Work with cross-functional teams to ensure new digital features align with organizational goals and member expectations.</p><p>• Conduct research to identify opportunities for product and process enhancements, and define project scopes.</p><p>• Assist in preparing the annual department budget and managing capital expenditures.</p><p>• Ensure compliance with organizational policies, including adherence to the Bank Secrecy Act and Customer Identification Program.</p>
<p>We are seeking a skilled <strong>Cybersecurity Specialist</strong> with strong experience in <strong>NIST frameworks</strong>, <strong>Governance, Risk & Compliance (GRC)</strong>, and enterprise security programs. In this role, you’ll play a critical part in strengthening our security posture by assessing risks, guiding compliance initiatives, and supporting security operations across the organization.</p><p>The ideal candidate has a deep understanding of cybersecurity best practices, audit readiness, regulatory requirements, and risk management—plus the ability to communicate effectively with both technical and non-technical stakeholders.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Implement, manage, and maintain cybersecurity controls aligned with <strong>NIST 800-53, NIST CSF</strong>, and other relevant frameworks</li><li>Support the development and enhancement of the organization’s <strong>GRC program</strong>, including risk assessments, policy updates, and compliance initiatives</li><li>Conduct regular security reviews, audits, and control testing to ensure regulatory and internal compliance</li><li>Assist in developing and maintaining cybersecurity policies, procedures, and documentation</li><li>Analyze security risks and recommend mitigation strategies to reduce vulnerabilities</li><li>Collaborate with IT, engineering, and leadership teams to ensure consistent security practices</li><li>Monitor and report on cybersecurity metrics, vulnerabilities, and compliance status</li><li>Participate in incident response activities and support investigations when required</li><li>Assist with vendor risk management and third-party security assessments</li><li>Stay current with emerging threats, technologies, and regulatory requirements</li></ul><p><br></p>
We are looking for an experienced Audit Manager to join our team in Jacksonville Beach, Florida. This Contract to permanent position offers an exciting opportunity to lead audit engagements for a diverse portfolio of clients while ensuring compliance with industry standards and regulations. The role involves overseeing audit processes, mentoring team members, and providing strategic insights to improve business operations.<br><br>Responsibilities:<br>• Manage and execute audit, review, and compliance engagements across multiple industries.<br>• Prepare detailed audit strategies and assess risk factors to ensure compliance.<br>• Review financial statements and disclosures to verify adherence to reporting standards.<br>• Coordinate and schedule audit projects to meet deadlines and client expectations.<br>• Supervise and mentor audit team members to support their development and performance.<br>• Conduct research on complex accounting issues and deliver practical solutions.<br>• Identify opportunities to enhance client services and build strong relationships.<br>• Oversee the preparation and review of work papers to ensure accuracy and completeness.<br>• Collaborate with audit partners to address technical matters and optimize engagements.<br>• Stay current with industry developments and software tools to enhance audit processes.
<p>We are looking for an experienced Senior Systems/Storage Engineer to join our team in Jacksonville, Florida. This long-term contract position offers an exciting opportunity to work with advanced virtualization, storage, and server technologies. The ideal candidate will bring expertise in managing complex server environments and ensuring compliance with security and operational standards.</p><p><br></p><p>Responsibilities:</p><p>• Configure and manage virtualization platforms, and perform migrations to updated environments.</p><p>• Oversee backup solutions, addressing reporting issues and ensuring data integrity.</p><p>• Maintain and upgrade hardware systems, including hosts and server platforms.</p><p>• Build and manage virtual machines, allocate storage resources, and organize operational folders.</p><p>• Support co-location environments with replication to ensure system reliability and disaster recovery.</p><p>• Implement and enforce compliance measures, including server baselining, port management, security rights, and auditing within a high-security environment.</p><p>• Manage global file solutions to optimize file storage and accessibility.</p><p>• Collaborate with cross-functional teams to enhance system performance and resolve technical issues</p>
We are looking for an experienced Linux Systems Engineer to join our team on a contract basis in Jacksonville, Florida. In this role, you will be responsible for managing and upgrading critical directory services and ensuring seamless migrations across environments. This position offers an opportunity to work within the healthcare industry, contributing to system improvements and operational efficiency.<br><br>Responsibilities:<br>• Lead the migration of OpenLDAP on RHEL7 to Directory Server on RHEL8, ensuring a smooth transition across multiple environments.<br>• Analyze and address challenges related to schema migration, applying manual expertise and problem-solving skills where necessary.<br>• Configure, maintain, and optimize directory servers to enhance system performance and reliability.<br>• Collaborate with internal teams to design and implement solutions aligned with organizational requirements.<br>• Monitor system performance and troubleshoot issues to prevent downtime or disruptions.<br>• Provide technical guidance and support for Red Hat Enterprise Linux (RHEL) systems.<br>• Develop and document processes to streamline future migrations and system upgrades.<br>• Ensure compliance with industry standards and security protocols during all phases of system implementation.<br>• Test and validate system changes to confirm functionality and compatibility.<br>• Stay updated with advancements in Linux systems and directory server technologies to introduce best practices.
<p>We are looking for a detail-oriented Staff Accountant for a contract to permanent role in Jacksonville, Florida. This position will primarily manage essential accounting functions, ensuring compliance with tax regulations, and supporting internal controls.</p><p><br></p><p>Responsibilities:</p><p>• Prepare daily cash reports, analyze quarterly cash flow, and oversee sales tax compliance and reporting.</p><p>• Manage project accounting and assist in the preparation of consolidated financial statements, including public company filings.</p><p>• Develop and implement internal control policies and procedures to enhance financial planning and auditing processes.</p><p>• Handle month-end and quarter-end closing activities, ensuring accuracy and timeliness of reporting.</p><p>• Evaluate and optimize accounting systems and processes to improve efficiency.</p><p>• Process vendor invoices and ensure timely payments while maintaining organized records.</p><p>• Manage accounts receivable activities, including processing and collections.</p><p>• Prepare detailed financial statements and reports for senior management review.</p><p>• Assist with budget preparation, forecasting, and external audits.</p><p>• Support payroll processing and related activities when needed.</p>
We are looking for a skilled Business Analyst to join our team in Jacksonville, Florida. In this role, you will collaborate with IT and business stakeholders to support distribution processes, analyze requirements, and contribute to the optimization of warehouse management systems. This position offers the opportunity to work on impactful projects while providing ongoing system support and training.<br><br>Responsibilities:<br>• Collaborate with distribution stakeholders to gather and analyze requirements to design effective warehouse management system solutions.<br>• Create detailed documentation and designs for warehouse management systems, focusing on usability and process efficiency.<br>• Conduct rigorous system testing to ensure accuracy, functionality, and optimal performance before deployment.<br>• Develop comprehensive training materials and deliver training sessions for business users on new system functionalities.<br>• Provide continuous support and maintenance for warehouse management systems, including troubleshooting and implementing updates.<br>• Participate in cross-functional initiatives and larger-scale projects, working closely with IT teams and business stakeholders.<br>• Offer production support to multiple distribution centers, including participating in the on-call support schedule.<br>• Assist in the reengineering or design of business processes to improve operational efficiency.
<p>We are looking for an Accounts Payable Clerk to join a dynamic retail team in Jacksonville, Florida. This contract position offers an opportunity to contribute to vendor support operations in a fast-paced environment. The ideal candidate will bring attention to detail, strong organizational skills, and a commitment to delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Set up suppliers and vendors efficiently in a high-volume, fast paced setting.</p><p>• Process and validate banking information provided by vendors to ensure security and accuracy.</p><p>• Accurately input vendor details and other critical information into organizational systems.</p><p>• Utilize advanced Excel skills to manage data and perform reconciliation tasks.</p><p>• Follow verbal and written instructions independently while maintaining high standards.</p><p>• Demonstrate initiative and accountability in providing top-tier service.</p><p>• Collaborate effectively within a team to prioritize tasks and meet deadlines in a fast-moving environment.</p><p>• Apply analytical and problem-solving skills to resolve issues and ensure smooth operations.</p><p>• Work with Oracle, Dynamics, and other relevant systems for accounts payable processes.</p>
<p><br></p><p>We are seeking a highly motivated and experienced Software Developer to join our team and play a pivotal role in a critical legacy application modernization project. The successful candidate will be responsible for re-architecting, developing, and migrating our existing legacy application to a robust, scalable, and modern web-based application. This role requires a strong understanding of web development best practices, excellent problem-solving skills, and a solid foundation in the Microsoft technology stack and related web technologies.</p><p><br></p><p>Responsibilities</p><p>• Design, develop, test, deploy, and maintain high-quality, scalable, and secure web applications.</p><p>• Lead the conversion of functionalities from a legacy application to a modern web-based .Net MVC framework.</p><p>• Write clean, efficient, and well-documented code in .Net Core, C#, and JavaScript.</p><p>• Develop and consume RESTful APIs to facilitate communication between various application components and external services.</p><p>• Design and manage database schemas, and interact with MySQL databases effectively.</p><p>• Implement responsive and user-friendly interfaces using Bootstrap and other front-end technologies.</p><p>• Participate in all phases of the software development lifecycle, including requirements gathering, design, development, testing, deployment, and support.</p><p>• Collaborate closely with product owners, business analysts, and other developers to translate business requirements into technical solutions.</p><p>• Identify and troubleshoot software defects and provide timely resolutions.</p><p>• Stay up-to-date with emerging technologies and industry trends to recommend and implement improvements.</p><p>• Contribute to code reviews and mentor junior developers.</p><p><br></p><p>Qualifications</p><p>Required Skills & Experience</p><p>• Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.</p><p>• Proven experience in software development, with a strong portfolio of web application development.</p><p>• Expertise in .NET framework and C# programming language.</p><p>• Strong experience with ASP.NET MVC.</p><p>• Proficiency in JavaScript and modern front-end development concepts.</p><p>• Solid understanding and practical experience with Bootstrap for responsive web design.</p><p>• Demonstrable experience developing and consuming API's (RESTful services).</p><p>• Proficiency in MySQL database design, query optimization, and management.</p><p>• Experience with version control systems (e.g., Git).</p><p>• Strong analytical, problem-solving, and debugging skills.</p><p>• Excellent communication and interpersonal skills.</p><p><br></p><p>Preferred Skills</p><p>• Experience with other front-end frameworks (e.g., React, Angular, Vue.js) is a plus.</p><p>• Familiarity with cloud platforms (e.g., Azure, AWS, GCP).</p><p>• Experience with automated testing frameworks and practices.</p><p>• Knowledge of software design patterns and architectural principles.</p><p>• Experience in migrating legacy systems.</p>
We are looking for an experienced Business Analyst to join our team in Jacksonville, Florida. The ideal candidate will have a strong background in Oracle applications and technology, paired with excellent problem-solving skills and the ability to collaborate across departments. This role requires someone who can deliver innovative solutions to enhance business processes and support operational efficiency.<br><br>Responsibilities:<br>• Partner with organizational leaders to prioritize tasks, projects, and process improvements.<br>• Implement enhancements and changes to existing business processes to drive operational efficiency.<br>• Collaborate with internal teams and external vendors, both locally and globally, to optimize business systems.<br>• Analyze current and future business needs to develop solutions that integrate various operations seamlessly.<br>• Investigate user-reported issues and coordinate with support teams to resolve them effectively.<br>• Participate in audits and provide assistance as needed to ensure compliance.<br>• Manage Oracle Cloud integrations, including creating or modifying integrations based on business requirements.<br>• Utilize Oracle Fusion extensions to write or modify scripts and customize applications.<br>• Maintain and manage data tables and logic within Oracle environments to support business functions.<br>• Perform other duties as assigned to support the organization's objectives.
We are looking for an experienced Systems Engineer to join our team in Jacksonville, Florida. This role requires a skilled individual with attention to detail to analyze customer needs, design system solutions, and ensure seamless integration. You will play a key part in driving technical excellence and delivering high-quality outcomes for our clients.<br><br>Responsibilities:<br>• Generate requirements traceability matrices based on customer specifications, statements of work, or other documentation.<br>• Design system architecture solutions by leveraging a broad understanding of hardware and software capabilities.<br>• Provide project updates and address engineering issues during Systems Engineering Technical Review events and In-Progress Reviews.<br>• Conduct both early-stage testing on pre-release products and on-site testing at customer locations.<br>• Oversee the installation and testing processes at customer sites, providing regular status reports.<br>• Collaborate with the marketing team to develop accurate and detailed technical proposals and responses to Requests for Information (RFIs).<br>• Estimate the level of effort required for training device development based on customer needs.<br>• Ensure the proper handling and safekeeping of government-furnished equipment and materials.<br>• Perform additional tasks as required to support project and organizational goals.
We are looking for a skilled Business Analyst to join our team on a long-term contract in Jacksonville, Florida. In this role, you will be instrumental in bridging business needs with technical solutions, focusing on D365 Finance & Operations to enhance processes across Finance, Supply Chain, and Operations. Your expertise in requirements gathering, data validation, and Agile methodologies will ensure the delivery of impactful solutions.<br><br>Responsibilities:<br>• Conduct workshops and interviews to gather and refine functional and non-functional requirements.<br>• Document business processes, use cases, and user stories with clear acceptance criteria.<br>• Collaborate with stakeholders to prioritize product backlogs and align scope with business goals.<br>• Analyze and recommend features and configurations within D365 Finance & Operations to address business challenges.<br>• Work closely with technical teams to perform fit-gap analysis and design effective solutions.<br>• Oversee data migration, integration processes, and master data management within D365.<br>• Validate and reconcile data using SQL queries to ensure accuracy across different environments.<br>• Create and maintain detailed documentation, including business requirement documents, functional requirement documents, and process maps.<br>• Support sprint activities such as planning, reviews, and retrospectives while managing defect triage.<br>• Monitor performance metrics and propose process improvements to enhance operational efficiency.
We are looking for an experienced Azure Cloud Engineer to join our team in Jacksonville, Florida. This position requires expertise in managing and optimizing Microsoft 365 and Azure environments, with a strong focus on Azure Virtual Desktop deployment and lifecycle management. As a client-facing role, you will need excellent communication skills to translate business needs into secure, scalable cloud solutions. This is a Contract to permanent employment opportunity.<br><br>Responsibilities:<br>• Design, configure, and maintain Azure Virtual Desktop host pools, application groups, and session settings.<br>• Optimize image management processes, FSLogix profiles, autoscaling configurations, and system monitoring.<br>• Troubleshoot connectivity issues, performance concerns, and application delivery within Azure Virtual Desktop environments.<br>• Manage and support Azure infrastructure components, including virtual networks, network security groups, load balancers, and storage solutions.<br>• Implement identity and access governance across Azure resources to ensure a secure and compliant environment.<br>• Monitor and resolve issues related to the health and performance of Azure services.<br>• Configure and enforce conditional access policies, authentication methods, and device compliance within Microsoft Entra ID.<br>• Administer Microsoft 365 settings, including permissions, sharing policies, and security configurations across Teams, SharePoint, Exchange Online, and OneDrive.<br>• Collaborate with clients to gather requirements and execute cloud adoption and migration strategies.<br>• Document configurations, standards, and best practices while identifying and addressing security and configuration gaps.
We are looking for a skilled Revenue Cycle Analyst to join our team on a contract basis in Jacksonville, Florida. This role involves working closely with healthcare revenue cycle processes to ensure accurate medical billing and claims management. If you have experience in healthcare revenue cycles and a strong understanding of billing functions, we encourage you to apply.<br><br>Responsibilities:<br>• Oversee and analyze healthcare revenue cycle processes to optimize efficiency and accuracy.<br>• Manage medical billing operations, ensuring timely and accurate processing.<br>• Handle medical claims by reviewing, validating, and resolving discrepancies.<br>• Collaborate with team members to streamline billing functions and improve workflows.<br>• Ensure compliance with healthcare regulations and standards in all revenue cycle activities.<br>• Utilize data analysis to identify trends and recommend improvements in revenue cycle operations.<br>• Support the transition of revenue processes back in-house, ensuring seamless integration.<br>• Provide detailed reporting on billing and claims metrics to stakeholders.<br>• Assist in supply chain-related tasks when applicable to revenue cycle management.<br>• Maintain up-to-date knowledge of industry practices and regulatory changes.
