<p>We are hiring an IT Support/Desktop Engineer to provide end‑user support in a fast‑paced corporate environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Tier 1–2 technical support</li><li>Support Windows 10/11 and Microsoft 365</li><li>Troubleshoot hardware, software, and peripherals</li><li>Deploy laptops using imaging tools (Intune, SCCM)</li><li>Manage tickets and user requests</li></ul><p><br></p>
We are looking for an IT Support Engineer to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a critical role in delivering technical assistance to end users while ensuring the smooth functioning of hardware, software, and network systems. This role requires a proactive and customer-oriented approach to resolve issues and enhance user experiences.<br><br>Responsibilities:<br>• Provide technical support for desktops, laptops, mobile devices, and business applications, ensuring timely issue resolution.<br>• Diagnose and troubleshoot problems related to Windows/macOS operating systems, Microsoft 365, printers, and other IT systems.<br>• Install, configure, and maintain computer hardware, peripherals, and mobile devices for end users.<br>• Manage and administer user accounts and permissions within Active Directory and Azure AD.<br>• Document support cases, resolutions, and processes in the ticketing system for accurate record-keeping.<br>• Handle onboarding and offboarding processes, including equipment setup and deployment for new and departing employees.<br>• Apply updates, patches, and basic security measures to ensure system integrity.<br>• Collaborate with senior support teams to escalate complex issues and ensure their resolution.<br>• Deliver excellent customer service by communicating technical solutions in a clear and approachable manner.
<p>We’re hiring an Application Support Engineer to support business‑critical applications and integrations in a fast‑paced environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Support internal and external application users</li><li>Troubleshoot application, database, and integration issues</li><li>Work with APIs and backend systems</li><li>Manage tickets and escalations</li><li>Partner with development and infrastructure teams</li></ul><p><br></p>
<p>We are looking for an experienced IT Support Analyst to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a key role in providing technical support and ensuring smooth IT operations for the organization. The ideal candidate will be proactive, detail-oriented, and skilled in troubleshooting and managing IT tools and systems.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and upgrade operating systems and business software</p><p>• Set up and support computer hardware, monitors, network equipment, and peripherals</p><p>• Troubleshoot and resolve hardware, software, email, network, and peripheral issues</p><p>• Support users via centralized help desk and provide clear technical guidance</p><p>• Document equipment repairs, installations, and removals</p><p>• Train users on common business applications</p><p>• Contribute to system planning, hardware/software recommendations, and procedures</p><p>• Stay up to date on technology trends and make proactive suggestions</p><p>• Maintain user confidentiality and adhere to company protocols</p>
<p>Protect the organization’s digital assets by identifying vulnerabilities, designing security protocols, and optimizing defenses. Collaborate with IT teams to monitor, detect, and respond to potential threats.</p>
We are looking for a skilled Software Developer to join our team in Jacksonville, Florida. In this role, you will design, develop, and maintain robust software solutions while collaborating with cross-functional teams to deliver high-quality applications. This position offers an exciting opportunity to work with cutting-edge technologies and contribute to innovative projects.<br><br>Responsibilities:<br>• Develop and maintain software applications using .NET and C# programming languages.<br>• Collaborate with team members to design and implement efficient solutions for business requirements.<br>• Write clean, scalable, and maintainable code following best practices and coding standards.<br>• Troubleshoot and debug software issues to ensure optimal performance and reliability.<br>• Participate in code reviews to maintain high-quality standards and improve team collaboration.<br>• Work with ASP.NET to build dynamic and responsive web applications.<br>• Utilize JavaScript for front-end development and interactive features.<br>• Stay updated on the latest advancements in the .NET Framework and related technologies.<br>• Provide technical support and guidance to team members as needed.<br>• Test software solutions to ensure functionality, security, and user experience.
<p>This role focuses on designing, supporting, and maintaining enterprise network infrastructure.</p><p><strong>Key Responsibilities</strong></p><ul><li>Configure and support firewalls, switches, and wireless networks</li><li>Manage VLANs, routing, and network security</li><li>Support data center and site‑to‑site connectivity</li><li>Monitor network performance and availability</li><li>Troubleshoot complex network issues</li><li>Participate in network upgrades and migrations</li></ul><p><br></p>
<p>Design, implement, and maintain enterprise networks to ensure optimal performance, scalability, and security. Collaborate with cross-functional teams to resolve network-related issues and support business operations.</p>
<p>This role supports enterprise network infrastructure including routing, switching, security, and troubleshooting across multiple locations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage Cisco network environments</li><li>Configure and support firewalls (Palo Alto, Fortinet, or similar)</li><li>Troubleshoot LAN/WAN connectivity issues</li><li>Support VPNs and network security initiatives</li><li>Assist with network upgrades and documentation</li></ul><p><br></p>
<p><br></p><p><strong>Technical Team Lead</strong></p><p>The Technical Team Lead is a hands-on leader who works closely with the technical support team, motivating and coaching them to deliver exceptional service.</p><p><br></p><p><strong>Duties/Responsibilities:</strong></p><ul><li>Provide resolution for escalated service tickets.</li><li>Serve as a liaison between analysts and upper management.</li><li>Conduct ongoing coaching and development of the team through call listening and feedback.</li><li>Work with clients to evaluate and resolve technical issues.</li><li>Assess user needs to analyze, recommend, and implement changes.</li><li>Configure and support system changes within the team’s scope of responsibility.</li><li>Develop and maintain knowledge of all systems, applications, and security protocols.</li><li>Update the knowledge base as approved by management.</li><li>Monitor and respond to emails and site chat, and train others on these functions.</li><li>Answer calls related to device issues, troubleshoot, and escalate tickets for repairs when necessary.</li><li>Recommend upgrades, repairs, new applications, and equipment testing with management approval.</li><li>Assist in training new analysts and identify training needs for tenured team members, providing coaching as needed.</li></ul><p><br></p><p><strong>Required Skills/Abilities:</strong></p><ul><li>Proficiency in English with excellent oral and written communication skills.</li><li>Strong customer focus and professional customer service skills.</li><li>Resourceful and able to take initiative in a dynamic environment.</li><li>Ability to troubleshoot technical problems effectively and efficiently.</li><li>Advanced knowledge of computer and server hardware.</li><li>Highly motivated, detail-oriented, self-driven, and reliable.</li><li>Strong active listening and interpersonal skills.</li><li>Ability to motivate and inspire team members.</li><li>Excellent leadership skills.</li></ul><p><br></p><p><strong>Education and Experience:</strong></p><ul><li>Bachelor’s Degree in Computer Services or related field preferred.</li><li>At least 3 years of experience in a Tier 2 technical support role.</li></ul><p><br></p>
<p>We’re seeking a Senior Desktop Engineer to lead endpoint design, automation, and lifecycle management across an enterprise Windows environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Engineer and manage Microsoft Intune and Windows Autopilot</li><li>Build and maintain Windows OS images and application packages</li><li>Automate deployments using PowerShell</li><li>Manage patching and software distribution via Intune and SCCM</li><li>Support migration from Group Policy to modern management</li><li>Troubleshoot complex endpoint and deployment issues</li></ul><p><br></p>
<p>We’re looking for a Cloud Infrastructure Engineer to design, build, and support scalable Azure environments supporting business‑critical systems.</p><p><strong>Key Responsibilities</strong></p><ul><li>Engineer and support Azure infrastructure (VMs, VNets, storage)</li><li>Monitor performance, backups, and availability</li><li>Implement security controls and access policies</li><li>Support hybrid identity and networking</li><li>Troubleshoot cloud and infrastructure issues</li></ul><p><br></p>
<p>Seeking an Azure Cloud Engineer to support cloud infrastructure initiatives, including migrations, automation, and security best practices.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design and manage Azure infrastructure (IaaS/PaaS)</li><li>Support Azure networking, storage, and compute</li><li>Implement automation using PowerShell or Terraform</li><li>Monitor and optimize performance and costs</li><li>Partner with DevOps and Security teams</li></ul><p><br></p>
<p>We are looking for a skilled Sr. Desktop Engineer to join our team in Jacksonville, Florida. In this contract to permanent position, you will play a key role in managing and optimizing enterprise IT environments through advanced desktop engineering solutions. If you have a strong background in client engineering, system configuration, and enterprise-level IT support, this opportunity could be the perfect fit for your expertise.</p><p><br></p><p>Responsibilities:</p><p>• Develop, test, and maintain Windows operating system images and application packages for enterprise environments.</p><p>• Manage and configure Microsoft Intune for device provisioning and policy enforcement.</p><p>• Administer and maintain Microsoft System Center Configuration Manager, ensuring optimal software deployment and system performance.</p><p>• Implement and support Active Directory, Group Policy, and Windows Server Update Services to maintain secure and efficient user environments.</p><p>• Troubleshoot complex IT issues, applying advanced problem-solving skills to resolve technical challenges.</p><p>• Utilize PowerShell and other scripting tools to automate processes and enhance system functionality.</p><p>• Ensure proper management of file systems, permissions, and client security measures.</p><p>• Oversee mobile device management processes, including provisioning and policy management.</p><p>• Collaborate with cross-functional teams to deploy Office 365 desktop applications and ensure seamless integration.</p><p>• Perform software asset license management and metering to ensure compliance and cost control.</p>
We are looking for a skilled Trade Support Analyst to join our team in Jacksonville, Florida. This is a Contract-to-permanent position, offering the opportunity to work with a global investment management firm renowned for its expertise in asset-oriented investment strategies. In this role, you will play a critical part in analyzing and valuing a range of financial instruments, contributing to innovative transactions in a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Evaluate and price diverse financial instruments such as equities, fixed income securities, derivatives, and structured products for transactions and reporting purposes.<br>• Conduct thorough reviews of third-party valuations for both private and public companies across various industries.<br>• Apply advanced valuation techniques, including discounted cash flow modeling, option pricing, and comparable transaction analysis.<br>• Perform detailed market, industry, and economic research to support investment decisions and valuation processes.<br>• Prepare and present detailed reports summarizing key valuation findings and actionable recommendations.<br>• Analyze and interpret complex financial, legal, and corporate documentation to support valuation efforts.<br>• Address valuation challenges in specialized areas such as renewable energy, real estate, and operating businesses.<br>• Manage multiple projects and maintain clear communication with internal stakeholders to ensure timely delivery of results.<br>• Collaborate with senior team members to refine valuation methodologies and enhance analytical practices.
<p>We’re looking for a Systems Engineer to support and enhance a Windows‑based enterprise environment. This role will focus on server administration, virtualization, and infrastructure support.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Support Windows Server (2016/2019/2022)</li><li>Manage Active Directory, DNS, DHCP</li><li>Administer VMware or Hyper‑V environments</li><li>Perform system upgrades, patching, and troubleshooting</li><li>Collaborate with network and security teams</li></ul><p><br></p>
<p>We are seeking a <strong>Senior Desktop Engineer</strong> with deep experience supporting modern, cloud‑managed endpoint environments. This role goes beyond traditional desktop support and will play a key role in <strong>designing, implementing, and optimizing Azure AD and Microsoft Intune–based device management</strong> across the enterprise.</p><p>The ideal candidate has hands‑on expertise with <strong>endpoint security, device lifecycle management, automation, and identity integration</strong> in a Microsoft ecosystem.</p><p><br></p><p>Key Responsibilities</p><ul><li>Lead support and administration of Windows 10/11 endpoints in an Azure AD–joined environment</li><li>Design, configure, and manage <strong>Microsoft Intune (MEM)</strong> policies including:</li><li>Compliance policies</li><li>Configuration profiles</li><li>Application deployment</li><li>Endpoint security policies</li><li>Manage <strong>Azure AD / Entra ID</strong>, including:</li><li>Device registration and identity integration</li><li>Conditional Access policies</li><li>Role‑based access controls</li><li>Support endpoint imaging, provisioning, and lifecycle management using:</li><li>Autopilot</li><li>Intune / MDM workflows</li><li>Troubleshoot complex endpoint, identity, and policy‑based issues</li><li>Collaborate with Security, Infrastructure, and Cloud teams to align endpoint strategy</li><li>Create documentation, standards, and operational procedures</li><li>Mentor junior desktop or support engineers</li></ul><p><br></p>